Live: New Amex Priority Pass Restaurant Restrictions

Filed Under: American Express, Credit Cards
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In late May I wrote about how American Express announced some significant new restrictions regarding their cards that come with Priority Pass memberships. Those restrictions kick in today, so I wanted to post a reminder to be aware of this, and possibly swap out your Priority Pass cards if you have multiple of them.

What are Priority Pass restaurants?

Priority Pass is the world’s largest network of independent airport lounges, though in some airports and terminals, Priority Pass isn’t able to strike a deal with a lounge for member access. In those cases, Priority Pass sometimes has an arrangement with a restaurant, and offers members a credit worth ~28USD that they can spend however they’d like.

The concept is that rather than Priority Pass paying lounges every time you use them, they may as well put that money towards getting you food at an airport.

See this post for everything you need to know about Priority Pass restaurants.

What’s the new Priority Pass restaurant restriction?

As of today (August 1, 2019) American Express cards that offer Priority Pass benefits no longer give you dining credits at Priority Pass restaurants. As American Express describes it, these are “non-lounge airport experiences.”

Interestingly American Express is the only issuer that has announced this change, as similar changes aren’t happening to cards issued by Chase, Citi, etc.

The way I view it, at this point here are the two best cards in the US for Priority Pass memberships:

Card# Of Guests Who Get Free AccessAuthorized User AccessCost To Add Authorized User
Chase Sapphire Reserve®2Yes$75 Per Person
Citi Prestige® Credit Card2Yes$50 Per Person. ($75 Per Person for Cardmember Anniversary dates after September 1, 2019)

How can you tell Priority Pass membership cards apart?

I currently have five credit cards that offer Priority Pass memberships, so I have a lot of membership cards. Stupidly I never marked which card was from which card issuer.

So while there’s no way to definitively tell whether your Priority Pass card was issued by Amex or not, note that:

  • Priority Pass cards with 16 digits on the front are issued by Chase
  • Priority Pass cards with 11 digits on the front are issued by other card issuers, including American Express and Citi

So if you have a 16 digit card then you should be good, while if you have an 11 digit card and you have multiple non-Chase Priority Pass memberships, you still have your work cut out for you.

At this point you have two best options:

  • Look at the expiration date of your Priority Pass card, as the month should closely line up with the month in which you opened your card (if that’s helpful in any way)
  • Phone up Priority Pass at 800.352.2834 and ask what issuer your card is from

Bottom line

This is an unfortunate change from Amex, as this is a feature that I really valued. The good news is that other issuers haven’t followed Amex’s lead on this front, so Chase and Citi cards continue offer access to these airport dining experiences.

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Comments
  1. It was just a matter of time. It goes all the way back to the greedy people who were hitting every restaurant option at PDX both coming and going. I can only imagine that the card issuers are seeing much larger usage numbers than they anticipated. At the end of the day, any benefits on cards are based on forecasted usage (and cost to the issuer).

    It would be more palatable if they just limited the number of non-lounge visits during a certain timeframe.

  2. As always, abuse leads to changes. Of course we’d prefer they’d cut the benefit to limited # of uses per year instead of killing it completely.

  3. I wonder why Priority Pass doesn’t just implement simple restrictions on redeeming in general to prevent abuse. I stumbled on a post (I think from Australia) about airport staff using it during lunch breaks or before/after work, since they don’t even require a boarding pass or put a buffer time on redemptions. Could only imagine how much that would cost PP and therefore the card issuers, so can’t blame AMEX or even the other banks on implementing their own restrictions. Perhaps it’s in Priority Pass’ favor to maximize redemptions, even at unreasonable frequencies, for profit.

  4. Honestly it makes sense from AMEX’s point of view. Amex is spending its own money building and operating lounges. In some of the same airports, its customers can go to any number of restaurants and eat for free on Amex’ dime – neither the customer nor Priority Pass pays anything here. Amex was surely losing a lot of money on this benefit with no customer gain. Chase/Citi aren’t running airport lounges, so it may be less of an issue for them, but they probably will pull back here too.

    My primary use of Amex Platinum lounge benefit is SkyClub, followed by Centurion then followed by the odd Priority Pass lounge, so it should’t impact me that much. Overall the problem is that lounges are

  5. This doesn’t make sense to me. I have AMEX Hilton and AMEX Bonvoy cards — but I only get 10 free Priority Pass visits a year as I recall — and after that — I get charged something like $27/visit. So, there is a limit. What am I missing?

  6. I would be surprised if this extends to other issuers. I believe (not sure where to verify this) that most of their members come from credit cards. Excluding most of their customers from the growing segment of their “lounges” seems like a dramatic shift in strategy.

  7. the restaurant is never at the right airport or much less the right terminal – so almost impossible to use for me. but of course for those where it is at the right terminal for frequent flyers they could spend $100’s per year easily.

  8. How is this limitation going to work in real life? Once I get the Priority Pass, I’m no longer showing any CC for any restaurants or lounges entry, so how are they going to delineate if I got PP through CC or I bought PP membership directly? Is there a new tier of non-restaurant-select-pass-only-some-lounges PP pass being issued? Does that mean that my current PP is good until renewal? And is it the renewal of PP or underlying CC?

  9. How do I tell which of my 2 PP cards is from Amex and which one is from Chase? I had stopped paying attention to the distinction ever since the guest policies had become harmonized but I guess now I need to figure out which is which again.

  10. As a PDX flyer, Priority Pass users were extremely greedy. I’d get a modest water bottle and others would buy food like they’ve never seen it. Yes, you are completely entitled to buy up to the benefit, but no need to go crazy.

  11. @Marija

    The PP cards are setup similarly to a CC BIN. The restaurant swipes your card and it says “No free food for Marija, ever again”, right on their little screen.

    So they know who gets the benefit and who does not.

  12. Ouch indeed. I think Amex can tolerate this, particularly on the Platinum Card, due to also having Centurion and Sky Club access. If Chase tries to follow suit, I think they’ll lose a lot of CSR holders. CSR doesn’t have nearly as many other benefits to make up for the loss as Platinum, especially in the area of domestic lounge access. Priority Pass’ lounge network in the U.S. is lacking as it is. Many medium-to-large airports have no PP lounges at all.

    Thankfully, at least Gary’s article does say that Minute Suites can continue to be used, so at least they aren’t classing those as “non-lounge airport experiences” at this time.

  13. Yea I hope either Citi or chase (or both) decide to keep the benefit, but its gonna be a pain to figure out which card is which. Ihave one preloaded in my apple wallet and don’t have a clue which it is.

  14. “airport staff using it during lunch breaks or before/after work, since they don’t even require a boarding pass or put a buffer time on redemptions”

    Wow. Genius gaming of the system.

  15. The lounge model seems to be totally broken in the US. I recently visited the SAS lounge at OSL, Lufthansa lounge at FRA and Virgin Club at LHR. All three were dramatically cooler, more peaceful and had much nicer food/drinks/amenities than any lounges I’ve checked out in the USA.

  16. Sad. I have booked refundable southwest flights for a year now to get these meals. Now I have to look for other places for free breakfast+lunch and dinner.

  17. AMEX Centurion lounges are great if you live there or go there regularly, but if you are in a market where the PP restaurant is your lounge…this is a big cut. My wife and I each have a Platinum, and we are taking her parents to NYC in November. That’s a $112 cut in value for us at our local airport just for that trip.

  18. Interesting that it is Amex that is making the first cuts when it was Chase with the CSR and up to 10 guests that broke the system.

  19. Welp, that pretty much helps me feel better about cancelling our personal Platinum this fall. Honestly, though PP is a bit of a boondoggle these days. Lounges are too packed, and I find myself going in for 5 minutes to use the restroom and grab a coffee these days. Certainly not how I envisioned PP to work.

  20. I think it is only a matter of time before Priority Pass gets rid of the restaurant benefit. It is amazing to see how it has changed the entire tone and service of Timberline at DEN. It used to be a great restaurant with great food, but now the staff respond to the cheapos and their lack of tips by dealing out crappy service to everybody (which makes me feel really bad for the travelers actually paying for food). I’ve heard similar stories about other restaurants that take PP, and of course many have backed out already.

  21. I can live with this as the whole arrangement seemed unsustainable from day one. But I am expecting Priority Pass to make sure that they strike deals with lounges in what are currently restaurant-only airports.

  22. I get it since Amex still has Centurion lounges, but all of these cuts with higher fees lately have finally pushed me away from Amex Platinum. Am replacing all of our business cards with CSR.

    For business traveler purposes, Amex just isn’t a premium card anymore, but still charges the premium price.

  23. It a shame it was abused! It is hard to use the Amex lounges since they are usually in wrong terminal or hard to get to at all! Hope nothing else goes away ! Didn’t we lose Boingo recently

  24. Difference between Plat PP and CSR PP was the number. My Plat PP # is 100 XXXXXXX. The CSR PP # started with I believe 9 and had numbers all the way across the card. I had some trouble with that last month, so I labeled my Plat one and shredded the other. I guess I need a new CSR PP card now.

  25. For those wondering how you can tell if you’re using PP under Chase or AMEX, I was able to figure it out by looking at the account number on my PP app on my phone and comparing that to the PP account number shown under “benefits” on the AMEX site for my Hilton Aspire card (on a PC, not on an app). Alas the account numbers were the same, so I know I am using my AMEX perk and now need to figure out what my PP account number was from the CSR. Of course by the time I do, Chase will probably drop the restaurant perk too. Sigh.

  26. This really eases my mind…I had wondered about reupping my AMEX Biz Plat card, this is one more nail in the coffin of my card membership…

  27. Many of the restaurants are not even worth the free food. Corona Beach House at MIA has long lines, a crowded table set-up, smells like sewage, and has food that is worse than what you get in F on a domestic flight.

  28. This is another example of reacting hastily to what was likely complaints by the restaurants of people spending too much.

    They could’ve done this more gradually such as reducing the $28 to $15 or $20. By restricting the visits to departing passengers only as they have done the Centurions.

    The $550 fee is getting harder and harder to justify. Bait and switch.

  29. @Leo Guam Funny you mention that…I was at JFK last week and the group ahead of me were all airport employees getting take-away and talking about how amazing the PP card was for them…could you imagine eating “free” lunch everyday?! I’d say 25% of my PP usage is at restaurant locations, bummed to see it go but honestly not surprised, no way that math is working out for AMEX.

  30. Hi Lucky,

    City National Bank Crystal Infinite Visa – Priority Pass. Does this impact my PP from CNB?

    Thank you.

  31. Wish they’d limit PP use to 1x visit per airport per day, or something like that, instead of this.

  32. I think it’s funny that the one that abuse the benefit are the one that whining the most. Give them an inch and they will go a mile.

  33. Abusing a stated benefit? Am I abusing my airline and hotel awards by using them to the fullest as well? I’m not sure if abuse is to blame here. Sounds like someone at AMEX didn’t do the math correctly on this and agreed to a price too steep for restaurant reimbursements. Maybe negotiate better with PP and those restaurants or have a lower maximum amount for free food or limited use – maybe 10x per year for restaurants. Agree with others that they should modify the benefit instead of removing. We are already used to them reducing benefits and increase fees anyway. This is just bait and switch.

  34. Not going to affect me at all.

    I’m wealthy and I don’t need free food credits since I get access to first class lounges when I fly.

  35. All these cuts make it easier to trim my CCs. I’m having a tough time trying to spend the $200 airline credit as it is since you can’t use it for GCs. The restaurant thing I didn’t really use but all of it adds up, especially against a $500+ annual fee. The airports I fly out of don’t have Amex Lounges. I did get some use out of the card’s Delta lounge benefit but that is only for me and I think I have to pay for any guests (I was alone on this trip).

  36. @Jpluto – exactly! It’s absurd when companies complain when people actually use what they are entitled to. I mean – if you can’t handle it, then don’t have it (which I guess is what they’re doing). They should have done the math better in the first place.

  37. Just in time for my annual fee non renewal of Platinum. Thanks for making the decision even easier AMEX.

  38. I use my Priority Pass whenever I can, trying to recoup as much as I can of my $550 annual fee. Traveling four or five times a year, I always come up a bit short. But I could always count on $28 worth of food and drink at PDX before takeoff. Now you’re telling me that I’m “greedy” and “abusive” for using this stated benefit? Poor American Express! (How will they ever survive without me?)

  39. Not to mention: The one Priority Pass lounge at PDX is the Alaska Airlines lounge, which seems to permanently be blacked out to Priority Pass cardholders because of “capacity” issues. Mmm hmmm.

  40. Given the math, I would be shocked if Chase and Citi don’t follow suit or at least significantly limit this. Not much of a perk to those of us who travel largely for business and are being reimbursed for food anyway, but clearly it’s used by enough (and often enough) to be completely financially untenable for AmEx; and unless Chase and Citi have completely different arrangements with PP — which seems unlikely — there’s no reason it’s to believe it’s not similarly untenable to them. If anything, it will get worse when all of the holders of multiple PP memberships switch to using the Chase/Citi versions exclusively.

  41. Let’s hope they don’t cancel the benefit on the Aus cards. Weekly BNE —> Syd return. 4 meals (2x each from wok on Air and Bar Roma) then another 4x meals on arrival in Syd and vice versa return. Up to 16 meals a week…god help the food budget if this is no more.

  42. This is weird… I presume then that PP is planning a Select version again and charging CC companies a higher fee for that version. Doesn’t seem like they will be biting on that. I thought the original purpose of the restaurants were to get SOMETHING in an airport where they could not provide lounge coverage? Now we are back to getting no coverage (or crappy coverage) in some airports. If there is a flat rate to a lounge OR a restaurant , why does it matter who they are paying? I always think about how this business model can make much sense when I walk into a lounge, get a bottle of water, and walk out… $28 for that? Someone is eating that… Am I supposed to feel guilty? Am I supposed to eat more and stay longer to not feel guilty?

  43. I’ve never abused this benefit of my card but this makes me want to abuse the hell out of it through July 31.

  44. Disappointing, having *just* signed up for an Amex Platinum card, specifically because our home airport PHX just closed their PP lounge in favor of a “Temporary American Express lounge” while a Centurion lounge gets built. Flying frequently to Denver and LAX on Southwest, we were really looking forward to taking advantage of the restaurant benefit, as there are no other options in the Southwest terminal areas of those airports.

  45. Was denied entrance to every open lounge that accepts Priority Pass at LAX a few days ago due to alleged overcapacity. So the logic that “Honestly it makes sense from AMEX’s point of view” does not necessarily follow, since AMEX would not want to provide cardmembers a “benefit” that is an illusory benefit as that frustrates cardmembers who expect some ROI for their annual fees. AMEX addressed the loss of ROI with the SPG-Bonvoy disaster by upping the ante on the annual free night benefit. So if downgrading the Priority Pass benefit results in more frustrated attempts to visit airport lounges expect cardmembers will churn the e.g. Hilton cards.

  46. People who use Priority Pass at restaurants and don’t tip are awful (at least in a US context). Can you not appreciate how much better the vast majority of US airport restaurants are compared to the “lounges” and tip the underpaid waitstaff? You’re still coming out far ahead compared to just walking into the restaurant and paying out of pocket. US-based people should know better than to not tip and for those not based in the US, be aware of how little they make and while it may be an unfortunate cultural trait to pay waitstaff such low wages, it is what it is. If you’re traveling and have a Priority Pass, you can afford to tip.

  47. What’s really annoying of course was the option at SFO when the Amex lounge was full or you didn’t meet the new tidied restrictions.

    And by the way the SFO Amex Lounge is well worn and over crowded.

  48. Really, Ben? Ouch? It’s akin to a Jewish person saying “ouch” to the hollocaust ON THE CONDITION THAT THEY WERE SUCH WHORES FOR CORPORATE TERRORISTS TO BE FLOGGING FOR THEM IN THE FIRST PLACE, yanno like you bending over for the same banks? Eh? Ever heard how SOME people acquiesced to mercedes, volkswagen etc during the 40s? There is no difference.

    I actually used to respect you, Ben. This post utterly exposes you as a complete and utter whore for multi-national corporations. If Tiffany doesn’t resign from you all, I communicate the same.

    You all should be ashamed of yourselves.

  49. @ J — We may have to agree to disagree here, but I don’t think comparing a change in credit card benefits (no matter how brutal a devaluation), is at all comparable to mass genocide.

  50. @kevin
    Since you’re wealthy and these benefits don’t matter, let me know when you need a tagalong companion!

  51. I called them and they said that’s not true. Said if it was true and official statement would’ve been sent out

  52. It’s seems like all we do is keep losing one benefit after another. They better not raise the damn annual fee any time soon.

  53. What did we get for the $450 to $550 membership fee again? I like the PP restaurants in MIA as the Centurion Lounge has only floor seating available whenever I’m there. And there are far more PP restaurants than Centurion Lounges. Far better than airline food in US economy anybody.

  54. What about the American Express Hilton Honors Business card? No mention of it in Amex’s statement….any chance the priority pass select (10 free visits) that comes with the Hilton Honors Business card still includes restaurant visits?

  55. Think everyone is missing what is really happening here. Amex will drop PP. Amex bought LoungeBuddy and now no longer needs PP to gain access to just their lounges. They will now have access to even more lounges at a rate they control. I would expect to see something with that acquisition grow. Amex knows PP isn’t a great benefit anymore bc of how the CSR blew it up and now every card offers PP. I’d hope something bigger is in the works.

  56. For those airline employees the use it as a lunch ticket, just subscribe directly to PP and still have access. $500 a year for at least 20 meals is a bargain.

  57. I use pp largely outside of the US. My beef is that the quality varies so much. We have literally feasted at some and others you get a cracker and a coke. Centurion lounges are really nice though. It is hard to justify the cost since I have to pay the fee plus authorized users for my family and we are holiday/ school break travelers only.

  58. We’re travel hackers – we’re supposed to find loopholes to exploit and thereby generate value for ourselves. The PP restaurant benefit was not “abused” by “greedy” people. It was tested by travel hackers to see what was possible within the rules set out by Priority Pass and its partners. Once we realized that you could visit both Capers locations in PDX with each PP card you had every two hours, why wouldn’t you do that? Afraid to hurt the multi-billion dollar credit card industry’s bottom line? Don’t worry, I don’t think you will.

  59. I do not know that I have ever used a PP card I got through AMEX (or Chase) to access any “non-lounge airport experiences”, so I am not sure that this change affects me very much if even at all.

  60. Cool…with all these people cancelling their cards over this, the Centurion Lounges will be less crowded for the rest of us 🙂

  61. This is solely my fault. My apologies to everyone on losing this PP benefit.

    My twice monthly travel thru PDX over the last two years would result in a Capers Cafe ($28)and Capers to go ($28) visit on both outbound and return. So over two years that was approximately $5,300 in PP usage is dining and take away food. Never declined once.

    Then, the four times I travelled with my wife and kids, I used my PP for me and my son and and my wife used her PP for her and our daughter, resulting in a whopping $112 in PP credit at Capers Cafe and $112 are capers to go, on both outbound and return, which was $448 a trip (Times 4 trips), resulting in another $1.792 in PP usage.

    We looked absolutely ridiculous taking over $150 of food via carry on bags to San Diego or Hawaii because it was part of our PP Benefit. We had 6 sandwiches, salads, sushi and 30
    Cookies. On the way home, we would have Capers food for 2-3 days. All under maximizing (not abusing) the PP benefit.

  62. Not surprised. I use the sh!t out of priority pass. I lived in boring and overrated Melbourne Aus for a year and both my wife and I would use the PP card at multiple restaurants. We also have 3 PP cards each so you can only imagine… Breakfast at one place on me, drinks at the other on he etc. I’m surprised it lasted this long.

  63. @Ray you dont have to tip you know…its completely optional.

    Also LOL Tiffany im so sorry you have to deal with crazies like J.

  64. I forgot to mention tipping is rude in Aus and NZ. They don’t want your money since they already make more than you ever did at age 18. We also used it in EU and Osaka at restaurants where tipping is not part of the culture. I honestly think Amex will have some good news for us besides this. Maybe they will give everyone a free back rub and diddle you prior to take off. At select airports of course. To be honest even without my PP I’ll br keeping both my Amex and Aspire. They still got me whooped..

  65. @Marsh
    LoungeBuddy is just a reseller of space and doesn’t have anything like the membership structure of PP. AMEX could try and bolt this aspect onto to Loungebuddy but I don’t see it working.

    Firstly Loungebuddy has barely a fifth of the lounges offered by PP. Remember PP offer 1200+ lounges. Personally I haven’t flown through an airport that doesn’t have at least one PP lounge. The same can’t be said for Loungebuddy. Are LB/AMEX going to go on some negotiation spree with lounge operators to make up for the hundreds of lounges that their portfolio is lacking? I doubt it.

    Secondly do you really think lounge operators are looking forward to the second coming of the locust plague? CSR and AMEX literally killed the PP for everyone else. Both Collinson and the lounge operators alike probably understand that their brands have been diminished by the CC providers a bit. These cards were meant to be exclusive but the CC providers got greedy. It will be in the lounge operators best long term interests to limit the number lounge memberships they accept. Who do you think they’ll favour, the new kid on the block or the 25+ year pro?

  66. “airport staff using it during lunch breaks or before/after work, since they don’t even require a boarding pass or put a buffer time on redemptions”

    Seems like the solution is to require a boarding pass and put a buffer time on redemptions. Of course that’s a solution Priority Pass would have to implement, not Amex… It makes me wonder why PP hasn’t implemented such changes already, as this kind of abuse ought to be really expensive for them. But if PP is just passing along the cost of these visits to the credit card issuer, then they’d have little incentive to implement change.

  67. Is Minute Suites considered a non-lounge experience? I don’t consider it a lounge! This would knock back out any PP options in CLT. Also PDX Alaska Lounge access is marginal. That seemed to be why Capers was brought on and started this all…

  68. @Keith: Not to mention: The one Priority Pass lounge at PDX is the Alaska Airlines lounge, which seems to permanently be blacked out to Priority Pass cardholders because of “capacity” issues.

    This is exactly the case at LAX and SEA as well. There’s never capacity for PP. I even went right at opening once and they put the sign out proactively. Insane they still are allowed to participate in the program.

  69. It strikes me as ridiculous that Priority Pass implemented this benefit in this way, and is now selectively targeting their credit-card based customers for this reduction in benefits, instead of fixing the broken part of the system. It’s simply not going to save them money, and it’s going to cause people to view Priority Pass as a credit card benefit not worth having.

    The largest system abusers will simply just pony up the extra money to buy their stand-alone Prestige pass ($429/year). An airport employee scenario alone would easily make this a no-brainer purchase for daily meals every workday, even for a single individual. Even at one airport meal a day, that expensive-seeming year-long membership pays for itself within a month if you work five days a week in an airport where the pass is accepted at a restaurant.

    Even the most dedicated abuser that is actually flying out of the airport would be hard-pressed to cost Priority Pass even a fraction of that scenario over the course of a year. All they needed to change would be requiring a boarding pass for that day to be shown – but instead their penalizing the users who might have otherwise been excited about that benefit on their credit cards.

  70. Why not just limit it to 10 pp swipes per year (for the member and/or guests) and then this will provide some benefit for those who do not abuse the system and keep out the abusers (or charge $25 per visit after 10), etc.

  71. Called Amex Canada, does not impact canadian card holders. ( At this time) The amex agreement states a 60 day notice for canadian cardholders.

  72. This is a bad devaluation. I’m in PDX, and now I won’t have any lounge options. The only lounge is Alaska which everyone knows it’s almost impossible to get in. I can understand capacity control but when the lounge dragons intentionally or unintentionally forget to take the capacity sign down after 9pm when the lounge is practically empty you might as well treat that lounge as nonexistent.

  73. I’m sure this isn’t a huge loss for those with the PLT, but cards like the Bonvoy Luxury card come with only PP benefits. Given how hard it is to find a PP lounge that will actually let PP members in, that benefit is all but useless now in the continental US.

  74. Called Amex regarding this and at first they had no clue and then finally after several times being put on hold they confirmed the validity of this abrupt cancellation. The way everything was handled just feels very unprofessional. Many lounges are ofted packed or very far. This alleviates so much frustration from the flying experience. What is Amex doing to balance the scale? My my suspicion is that it will be nothing.

  75. Non-issue for me. The airports I use have great lounges (Flagship, CL, etc) and most of the PP eateries leave a lot to be desired.

    I’ve never been a ‘take it because it’s free’ kind of guy. Don’t get that ideology.

  76. You can also create an online account for each of your cards (i’ve got 3 and chrome user profiles are great for this) and if you go to the “My Details” tab in the account, it shows the associated credit card (Mastercard / AmEx) with the membership.

  77. I do wish they’d differentiate priority pass products better, beyond number of card digits. When you have multiple memberships, it’s hard to remember which is which. Something like “basic,” “standard,” and “premium.” I just have one membership logged into my phone and can never remember which (used to be only Amex because the Chase version wouldn’t allow the online app for a while).

    I also wonder if this causes an uptick in Chase PP usage. Presumably many have both and if you remove Amex, will people just use their Chase one even more. Be interesting to watch.

  78. @Penny

    Tom Cruise has it. He said he used it to pay for his need, the need for speed.

    By the way to all those hypocrites who called out Equifax $125 and say it’s their PP benefit and they can use it as much as they want.

    Guess what
    $125 Equifax compensation = advertised benefit.

    >$1 Equifax compensation = abusing benefit.

    Jokes on you. You hypocrites.

  79. The regular lounge benefits are enough for me. Too bad greedy people always ruined it for others.

  80. I don’t get that this was due to abuse by airport employees. Why would airport employees spend $550 for an AmEx with this benefit, when they can spend $450 for a Chase Sapphire Reserve with the same benefit?

  81. @Greg You have a limited number (10) of free lounge visits due to the fact that your card offers a limited version of Priority Pass Select while other (more premium) credit cards offer unlimited visits

  82. This is especially annoying for the Bonvoy Brilliant card, as that doesn’t provide access to Centurion lounges. At SFO this means going from 2 restaurants at SFO to nothing whatsoever.

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