Orlando International Airport Is Considering Firing The TSA

Orlando International Airport plans to vote on whether or not they should privatize their airport security during a meeting later this month.

The airport has seen a lot of growth the past few years, and is now ranked as Florida’s busiest airport, and the 13th busiest airport in the country, having handled nearly 45 million passengers in 2017.

The airport is doing everything they can to deliver as good of a passenger experience as possible, though the airport claims that crowding at security checkpoint is resulting in diminished levels of passenger service at peak operational hours.

One of the biggest issues is that the airport only has two main security checkpoints, one of which is at capacity in terms of space. The airport has been considering privatizing their security for several years now, though up until now the airport authority hasn’t voted in favor of it. This is on the table once again, and is expected to be voted on during a February 21st meeting of the airport authority.

A TSA federal security director blames the inefficiencies on the lack of available space. Per the Orlando Sentinel:

“We need the airport to provide space for 19 additional lanes to process people in an even more timely manner,” said Jerry Henderson, a TSA federal security director. “But even working with this extreme deficit in space, TSA’s operation at Orlando International is the most efficient TSA screening operation in the nation.”

There are already a few US airports that have privatized security, including Kansas City and San Francisco. As much as I’m personally generally in favor of privatizing things, I’m not sure this would make much of a difference. I’ve had pretty awful experience with security at SFO, in terms of the friendliness of the employees and also the wait times. Even if security were to be privatized, the TSA would still be in charge of picking and managing the private security. So I’m not sure this is much of a solution.

Orlando Airport scores pretty well by most metrics:

San Francisco’s airport is in the same league as Orlando International as a “mega” airport, according to a 2017 J.D. Power study of traveler satisfaction.

Orlando International was the highest ranked of the 18 mega airports, a recognition Orlando airport officials now tout often.

In the category of security checks, Orlando got four out of five stars, or a “better than most” ranking. San Francisco earned three stars, or a grade of “about average.”

Another gauge is an annual survey by Valencia College. Last year, more than 90 percent of passengers were satisfied or very satisfied with the overall screening experience, according to the survey.

Some suggest that air travel security “is too critical to entrust to for-profit bidders,” which I find to be ironic, given the TSA’s track record of consistently missing a majority of weapons and explosives that are brought through checkpoints in tests.

So I’m not sure what exactly Orlando Airport is hoping to accomplish here. Their major issue seems to be lack of available space. Obviously there are screening inefficiencies as well, though privatizing that probably won’t do much to help (especially as airport security in the US is never truly privatized, as it’s still managed by the TSA).

I’ll be watching to see what decision the airport authority makes on this one.

Conversations (33)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Comment as a member

Membership is free and takes no more information than commenting as a guest. Earn status points for good contributions, and see fewer ads as your status grows.

Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Loading comments…
Recent Comments
The latest from the OMAAT community.

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Lisa Guest

My mom lives near there, so I've been through MCO a lot. It was a lot better/faster/more efficient a few years ago. I flew through MCO for work in October. Weekday early evening departure, 2/3 coworkers had Precheck, 1 did not. We waited nearly an hour for the one, because TSA had decided to "pilot" the snack ban, and in the stupidest manner possible. All the people in 2 entire security lanes had to wait while each. individual. snack. item. was scanned. Lots of people had kids, so lots of snacks. One lady had an entire bag from the Russell Stover candy store. My coworker said, "I don't even care about my snack bar, here, just throw it out." "Oh, no, ma'am, it hasn't been scanned, that might be a bomb" (meanwhile, water bottles are heaped in piles near the same trash can). As people got angrier, a management type comes over and asks, "Have you considered paying for Precheck?" My coworker responded, "So my snack bar wouldn't be an explosive if I paid you?" It was such a perfect example of how ridiculously useless the TSA is, and they know it.

0
‼ 0
Mark Guest

MCO is also my home airport. I fly monthly and I love most aspects of the airport, but my experiece with their security is consistently bad. LONG lines at all times of day (even at 5 a.m.). Rarely are all the lanes open, yet there will be multiple TSA agents standing along the ropes repeating the same info as the signs, or policing the area for non-existent litter. The TSA agents themselves usually seem miserable (if not angry) and they are as unpleasant to deal with as a Delta FA out of ATL. The inefficiency of the operation is astounding. As a previous commenter mentioned, if MCO`s processing times are measuring as good, then they're not starting the clock until you reach the podium. Bring on privatization and process customers more like Disney and less like the DMV.

0
‼ 0
Santastico Diamond

The worst security experience is at Manchester airport in England. They are a huge pain and even if you fly naked they will still find something to run an extra check on you that can take up to 40 minutes. I hate flying out of MAN.

0
‼ 0
AMPfromBNA Guest

Orlando is just a bad airport. Really bad. They closed their escalators for months creating lines for elevators that were as long as TSA lines. The Precheck line is a joke. There random inclusion of standard passengers is probably 50%. The agents actually complain about it out loud. Maybe it's a conspiracy to make the theme park lines feel shorter. I travel through Orlando at least 20x a year for work. Recently, I've started to use Melbourne Florida (MLB) as an alternate. Sure it's 40 minutes further from downtown or the parks, but you make that up in expediency and convenience pretty easy. Much closer to beaches too.

0
‼ 0
Emily Guest

Why can the US not follow the system at other high alert airports around the world, which have few security incidents? For example, the CISF Commandos and State Police in charge of security in airports in India (yes, the CISF commandos are intimidating, but safety can have no price), or the special task force in SIN or the IDF in Israel. As soon as you privatize security, it becomes a business instead of a privilege. Replace the TSA with state security, who actually know what they are doing and have pride in their jobs.

0
‼ 0

Save posts to read later

Saving posts is a member feature. Become an OMAAT member to build a reading list you can come back to from any device.

Become a member
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

43,914,800 Words Written

47,187 Posts Published