Was A United Airlines Captain Fired For Reporting Charter Flight Safety Issue?

Was A United Airlines Captain Fired For Reporting Charter Flight Safety Issue?

60

A United Airlines captain was using the bathroom on a charter flight, and while she was in there, someone entered the cockpit and sat in her seat. When she proactively reported this safety issue to the company, she was ultimately fired. Say what now?!

I first published a story about this yesterday, based on a report. I now have a bit more context into what happened, so would like to provide an update, to be as balanced as possible.

Unauthorized cockpit visit leads to United pilots being fired

Former Delta captain Karlene Petitt covers a lot of topics related to aviation safety, and shares the story of a hearing that’s happening on May 19-21, 2026, at the Federal Aviation Administration (FAA) Flight Standards Office in Denver, Colorado. It involves former United captain Cynthia Clifford, who was terminated from the airline following a charter flight. Let’s step back for a moment.

In April 2024, United found itself in hot water over an incident that was getting a lot of media attention. Specifically, the Colorado Rockies had chartered a United Boeing 757 to fly from Denver (DEN) to Toronto (YYZ), and during the flight (not on the ground), one of the coaches not only sat in the captain’s seat, but posted a video of this on social media.

This is a massive no-no. On charter flights, it’s not unusual to see the cockpit door left open, and it’s also not unusual to see people visiting the cockpit while the plane is at cruising altitude. However, sitting in the seat of the captain or first officer while inflight is a line that can’t be crossed.

One of course wonders what kind of horrible judgment the crew was showing here, to allow this to happen. Well, as it turns out, the captain on the flight had gone to use the lavatory while at cruising altitude, and that’s when one of the coaches entered the cockpit, and somehow ended up in the captain’s seat.

The captain learned about what happened when she returned to the cockpit, and upon conclusion of the flight, she filed a report with United’s Flight Safety Action Program (FSAP). The idea is that this allows pilots to report safety issues, without fear of retaliation.

According to the report by Petitt (I haven’t been able to independently verify this), the three-person Event Review Committee (ERC) accepted her report, which should’ve been the end of it. One of the people on the committee belongs to the FAA, and reportedly when the FAA learned that nothing would happen, they replaced the FAA member on the board with someone who would vote differently.

The argument was reportedly that she couldn’t file a FSAP for the incident, because when drinking is involved, FSAPs can’t be filed. The intent there is typically that this applies to crew members (in other words, if a pilot reports they had a drink inflight, they wouldn’t be covered there), but this was also used in this case, because the passenger had a drink.

The first officer was reportedly fired as well (which quite honestly seems more reasonable, since he was in the cockpit at the time). According to Petitt:

Allegedly CEO Scott Kirby used Clifford as a scapegoat to cover up United’s systemic charter program safety issues that, for years, company managers have been bringing forward to United’s safety program manager, Sasha Johnson.

The United ALPA Master Executive Chair, Captain Anne Worster, provided deposition testimony as to the steps she took to try to protect Captain Clifford’s job and the integrity of the voluntary safety reporting program. She went all the way to the CEO Scott Kirby, to no avail.

While the first officer had the responsibility to keep him out of the seat, his termination was more than likely forthcoming. Sadly, ALPA attorneys convinced (pressured) the FO to write that he willfully violated FARs in exchange for a promise that he could keep his job and get less of a discipline from the FAA if he did it. His first ALPA rep warned him against doing this. Then the lead ALPA attorney and head of the ALPA safety committee worked together to replace his rep as fast as they could, without telling the rep what was ongoing. The damage was done. ALPA legal sold him down the river in the worst way.

Meanwhile the coach didn’t get in any trouble for what happened, United didn’t terminate its contract with the Colorado Rockies, etc.

Is this a fair outcome? Is there more to the story?

The argument being made seems to be that United fired the captain so the airline could use her as a scapegoat. Keep in mind that United was in the middle of an FAA audit at the time, due to a series of close calls. The FAA ultimately didn’t find any systematic issues, according to its report.

But the claim is that because the airline was undergoing a safety audit, it fired both pilots to create the optics of taking safety seriously.

Logically, one might say “well why would the pilots not just close the cockpit door?” This seems to be a real grey area on charter flights, where best practices aren’t necessarily followed. Petitt claims that a lot of corners are cut on these flights, explaining the following:

With respect to these airline sports charters, they are big money. Every passenger is a first class passenger and they get what they want. This leaving the door open is an unwritten policy, and has been ongoing for years at most airlines. The understanding is, “they own the plane.” I have been on those charters and the coaches have often visited the flight deck. The coach even testified he had sat up there on many airlines and door was almost always open on charters. But sitting in a pilot’s seat is a huge line to have crossed. Clifford’s initial concern with this process of the door being left open escalated when she learned the coach was in her seat, while she was out of the flight. She had to do something. She wrote a safety report. For that she got fired.

Now, there is a bit more context here about what happened, which both speaks for and against the captain:

  • In questioning, the captain reported that it was her first charter flight as captain, and she hadn’t properly been trained about what the procedures are on these flights; so she had asked the lead flight attendant (who does a lot of charters) about this, and she claimed it’s common for the cockpit door to just be left open on these flights
  • According to statements of others, the captain may have been standing outside the lavatory when the person entered the cockpit, so she would’ve seen him enter (which isn’t to say that she saw him sit in her seat)
  • According to the statements of the “offender,” when he sat down in the captain’s seat, the first officer told him all about the controls, and didn’t ask him to get out of the seat; he just left on his own after some amount of time

I don’t have a strong opinion here as to what the outcome should’ve been. With this case now being heard publicly, it seems fair to at least give this some publicity.

The thing that stands out to me the most is that United really seems to lack proper safety standards and training when it comes to crews staffing charter flights. The captain shouldn’t have to ask the lead flight attendant whether or not the cockpit door should remain open, as you’d think this is an area where policies would be clearly defined.

I think this also gets at the bigger issue — charter customers are treated differently, and I imagine for many crews, they also find it cool to be flying these professional sports teams. So that makes it really difficult to also speak up when lines are crossed.

It doesn’t seem like the airline is doing much to set clear standards, based on the details we know. To me this feels like something that should be an experience that can be learned from for the company, rather than something that should cost two people their jobs.

Two United Boeing 757 pilots were fired over this incident

Bottom line

In April 2024, a video went viral of a Colorado Rockies coach in the cockpit of a United Boeing 757 while inflight. While it’s common for cockpit doors to remain open on charter flights, this crosses the line, and is a big no-no.

The captain of the flight ended up filing a safety report over the incident, as this all happened while she went to the bathroom (though there are different reports as to whether or not she saw the man enter the cockpit). Despite filing a safety report, she ended up being fired, along with the first officer.

I think there was a big breakdown in leadership here, but the thing that stands out to me is how United doesn’t seem to set clear guidelines for crews working charter flights, if the captain is having to ask the flight attendants if the cockpit door should remain open or not. I’m curious to see what comes of this case…

What do you make of this United charter safety incident?

Conversations (60)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Bill Guest

    In all fairness, the guy who sat in the seat was the hitting coach for the Rockies (20-34, perpetual cellar dwellers). If he had wanted to and tried to hit the ground or anything else with the aircraft, he would’ve missed.

  2. Dirk Guest

    The CA most certainly—and possibly most unfairly—was seen by many as a DEI poster person most of her career. Her failure to be professional 110% of the time is a giant let down to many aspiring minority candidates by providing fuel to the DEI narrative pushers.

  3. You Gotta Be Kidding Me Guest

    You can dismiss what former flight attendant “Frank Cutler is saying here, it’s a very poor analysis of the situation, much like the poor analysis he made in 1985 when he was hired to cross the picket line during the United pilot strike, and came VERY, VERY close to doing it. We’ll just call him “You Be The Judge Cutler”, he’ll know what it means….

  4. CocoBella Guest

    As a crew member who has worked Presidential Charters along with Professional Athlete Charters, this is my sole opinion.
    Cockpit door should remain closed during inflight period. There are so many reasons why but too many to list. Make this a policy. Black and white, no gray areas. This needs to be implemented with a iron fist. No excuses.

  5. VF Guest

    Clifford’s FSAP should never have been accepted in the 1st place. Appears to be a willful violation of FAR’s and the FOM. End of story

  6. Jim Guest

    Both pilots deserved to be fired. Period.

  7. UalFlyer Guest

    Well looks like she learnt her loose handling of the flight deck from captains like you. You're lucky that similar incident didn't happen to you..ie someone posting on social media of them sitting on the pilot seat inflight.

    Someone has to pay the price. I think the result was a little bit too harsh.

    You know it's a serious no no. Spells it out in the FOM.

  8. Bob Guest

    Her biggest mistake was filling a safety report through United instead of through Nasa's aviation safety program which would have given her full immunity from retaliation. In my opinion, airlines have similar safety reporting sites to try and prevent people from using a better system. This is the same as complaining to HR who is never there to help the employees but to protect the employer.

    1. GuppyDriver Guest

      I'm not sure you're aware of how the ASAP process works, and what protections it provides you.

      It provides you protection from FAA enforcement action, NOT from Employer action. As long as the event doesn't include one of the Big Five (which the FAA could make a case for criminal activity), then you're immune from FAA certificate action.

      What is DOESN'T do, is protect you from action by your employer. If I grossly violate the...

      I'm not sure you're aware of how the ASAP process works, and what protections it provides you.

      It provides you protection from FAA enforcement action, NOT from Employer action. As long as the event doesn't include one of the Big Five (which the FAA could make a case for criminal activity), then you're immune from FAA certificate action.

      What is DOESN'T do, is protect you from action by your employer. If I grossly violate the FOM... or even something like surfing Amazon.com on my iPad while flying, I can file an ASAP until the cows come home, that is NOT going to protect me from employment action.

      And when you grossly violate company policy, to the point of a security/safety event, which results in this amount of negative media attention... Your employment remaining can be thought of in terms of months, not years.

      She (Captain) screwed, and screwed up BIG. She intentionally put her crew and passengers at risk, and this is the type of behaviour that ASAP was NOT created for.

  9. JPlat Guest

    Pilot as a staff, staff is owned by the customer, she should've known better than to speak up. If she didn't want to work in an environment where the customers own the staff, don't live and work in America.

    1. 1990 Guest

      Umm… people are not property (we fought a war over this, ‘memba?) Besides, if anyone ‘owns’ others, it’s capital, management, and shareholders, not the consumers. That said, there really should be better worker and consumer protections, generally.

  10. Silverbird87 Guest

    This is what must change: “charter customers are treated differently.” If trained, vetted flight crew members have deliberately crashed airplanes (Germanwings as one example), it’s by no means a stretch that someone working for a sports team could be a bad actor. What we know for sure is that if, God forbid, such a scenario played out with tragic consequences, the FAA would instantly require the flight deck door remain closed and secured on every...

    This is what must change: “charter customers are treated differently.” If trained, vetted flight crew members have deliberately crashed airplanes (Germanwings as one example), it’s by no means a stretch that someone working for a sports team could be a bad actor. What we know for sure is that if, God forbid, such a scenario played out with tragic consequences, the FAA would instantly require the flight deck door remain closed and secured on every flight, scheduled or chartered. Let’s not wait for that to happen to make such a simple, meaningful change.

    As for the UAL pilots, the captain absolutely should be rehired and resume with an apology from the airline and the FAA. The F/O’s situation is a little murkier and I think more information would be needed to express an informed opinion.

  11. DTWNYC Guest

    Several amusing observations.

    1) I think it's hilarious that Kirby is somehow the decision maker on her termination. I'm sure he was briefed but this was 100% delegated down to the Chief Pilots office
    2) On non scheduled flights, having the door open, letting passengers sit behind the wheel, this happens. The real problematic issue is the coach had been drinking and was allowed to sit in the left seat. That was probably...

    Several amusing observations.

    1) I think it's hilarious that Kirby is somehow the decision maker on her termination. I'm sure he was briefed but this was 100% delegated down to the Chief Pilots office
    2) On non scheduled flights, having the door open, letting passengers sit behind the wheel, this happens. The real problematic issue is the coach had been drinking and was allowed to sit in the left seat. That was probably the the detrimental action.
    3) With social media as prevalent nowadays, these types of favors and opportunities to sit in the cockpit, are likely over moving forward. I was lucky enough to have this experience on a brand new 757 delivery flight years ago. Even got to hold the yoke off autopilot. Total thrill. However, only available in my memory so plausible deniability.

    1. GuppyDriver Guest

      You're saying on charter flights, it's United Policy to leave the flight deck door open in flight? I'm not talking about a flight of airline employees, but a sports team charter flight? Then United should be facing some hefty fines from the FAA. At my airline, FAs aren't even allowed to sit in either of the front seats during a lav break.

      Let's be realistic here:

      The Captain gets up to use the lav. And...

      You're saying on charter flights, it's United Policy to leave the flight deck door open in flight? I'm not talking about a flight of airline employees, but a sports team charter flight? Then United should be facing some hefty fines from the FAA. At my airline, FAs aren't even allowed to sit in either of the front seats during a lav break.

      Let's be realistic here:

      The Captain gets up to use the lav. And in that moment, the FO and FAs decide to invite the coach up to the flightdeck and sit in the Captain's Seat for pictures without her knowledge?

      I'll take "Things that didn't happen" for $500, Alex.

    2. Eskimo Guest

      Alex is long gone. Have some compassion here.

    3. DTWNYC Guest

      @GuppyDriver, it always amazes me what people think they are reading, versus what is actually written. Nowhere in my personal anecdote, did I mention United Airlines, nor is the word "Policy" written anywhere. I'll admit that I have no idea what the policy is for United or for any other airline. What I can say; does an open door happen on non scheduled flights, are are their opportunities to seat in the pilots seats in...

      @GuppyDriver, it always amazes me what people think they are reading, versus what is actually written. Nowhere in my personal anecdote, did I mention United Airlines, nor is the word "Policy" written anywhere. I'll admit that I have no idea what the policy is for United or for any other airline. What I can say; does an open door happen on non scheduled flights, are are their opportunities to seat in the pilots seats in flight. The answer is Yes, because I personally experienced it.

    4. GuppyDriver Guest

      Well, we're talking about a United flight here, aren't we?

      I'm pretty sure it's in the FOM that we're not allowed to let charter pax up front and sit in one of the seats while in flight. So, while it might have happened on your magical charter flights in the past, it's very much a no bueno, will get you fired, event at United now.

      The rest of your original comment is irrelevant. Stick to what happened on the subject United Airlines flight.

    5. DTWNYC Guest

      @Guppy, reading comprehension is not your strong suit, nor are credible rebuttals.

      I am not talking about United, I am not talking about "You're saying on charter flights, it's United Policy to leave the flight deck door open in flight?" because I admitted I do not know the policy of United or any other carrier's policy on this. I'm also not talking about a charter flight, since I didn't mention that it was.

      What I...

      @Guppy, reading comprehension is not your strong suit, nor are credible rebuttals.

      I am not talking about United, I am not talking about "You're saying on charter flights, it's United Policy to leave the flight deck door open in flight?" because I admitted I do not know the policy of United or any other carrier's policy on this. I'm also not talking about a charter flight, since I didn't mention that it was.

      What I said, for the 3rd and last time, is that on non scheduled flights, it has happened that a non pilot was allowed in the cockpit, sat in the left seat, and held the yoke off auto-pilot, by someone who is not trained or licensed as a pilot, or an employee of an airline. I can say that confidently because I actually did it.

      And lastly, I can comment and write whatever I want (depending on Lucky of course).

  12. Alert Guest

    The important question not answered is : How long was she away ? 10 or 30 minutes ? If she was away for longer than 30 minutes , that's a long time , no ?

  13. J D Cooper Guest

    So the upshot of this poor decision is that the Flight Safety Action Program is now dead. Why would anyone trust it now? This decision hurt United's safety program.
    Typical....

  14. Ual flyer Guest

    The captain was in a no win situation with the pax putting the video out on social media.

    If she hadnt filed an fsap.. She would have been in trouble sooner. Filing just delayed it a little bit.

    As for the severe repercussions... It's all about optics. Looks bad for the company? Anyone is expendable.. Look at ex CEO smizek.

    Bottom line is she didn't manage the cockpit well. Understand charter flights are operated looser...

    The captain was in a no win situation with the pax putting the video out on social media.

    If she hadnt filed an fsap.. She would have been in trouble sooner. Filing just delayed it a little bit.

    As for the severe repercussions... It's all about optics. Looks bad for the company? Anyone is expendable.. Look at ex CEO smizek.

    Bottom line is she didn't manage the cockpit well. Understand charter flights are operated looser than regular flights and company book doesn't spell out the rules clearly... She should have instructed the FO no one sits in her seat.

    I bet the cockpit door stays shut now.

  15. Simon Guest

    More to the story: https://x.com/aviationpilot88/status/2056487208270676327

  16. Tim Dunn Diamond

    Pettit has tried to position as the exclusive arbiter of safety but has spent more of her career fighting w/ everyone else than accomplishing much.

    None of us know what really is involved in this case but it COULD BE a case of "girls sticking up for girls"

    1. Taylor Guest

      The rare case where I'm in wholehearted, unreserved agreement with Tim Dunn. Pettit is a perpetual instigator, anti-management crusader, and — if you've looked at her LinkedIn feed — a potential looney toon. Even if there's a kernel of truth to her claims, she's not impartial enough to be taken as an unbiased source without significant corroborating evidence.

  17. Frank Cutler Guest

    I am a retired captain for United Airlines. I flew the 767 and 757, and I flew with Cynthia a number of times when she was a first officer. She was one of the best Pilots that I ever flew with. United should’ve been very proud of her and the training she had and what a wonderful captain she had become. She even was an instructor of Pilots at our training center for a number...

    I am a retired captain for United Airlines. I flew the 767 and 757, and I flew with Cynthia a number of times when she was a first officer. She was one of the best Pilots that I ever flew with. United should’ve been very proud of her and the training she had and what a wonderful captain she had become. She even was an instructor of Pilots at our training center for a number of years until she decided to go out and fly full time. I was very proud of her when she made captain and I knew her to be extremely conscientious and fixated on the care of her passengers and Crew and the safety of the flight. To hear the story is almost unbelievable. Cynthia did everything right. She filed a safety report after coming back from a bathroom break and found that someone had sat in her seat. The first officer was in his seat, making sure everything was good and there would’ve been a flight attendant in the cockpit, which is normal when one of us goes back to the bathroom. The safety report protects the Crew and helps give information for the training center to further train other Pilots and disseminate this information to all Pilots. I have flown charters in the past and leaving a door open above 10,000 feet and when you are at altitude is not uncommon at all. I used to have a coach come up once in a while and I’d have him sit in the jump seat and they could look around and enjoy the experience. I’ve known many captains to do this and safety is always our top concern when doing so. The copilot should have been talked to by his chief pilot and maybe the course of action should’ve been a little extra training and maybe a month off. But to release two excellent Pilots and One I know firsthand of who have had millions of dollars of Training by United and then Just shown the door seems crazy and way overreactive. And that goes especially for the loss of senior experienced Pilots, which, in this day and age of pilot shortage, we can ill afford. If Scott Kirby willingly allowed this to happen then he should be ashamed of himself. The Buck stops with the CEO. I have started three companies myself, and I know that the secret is management and especially how management deals with the folks under them. And here’s a case of a highly trained very expensive professional who, I say it again, was one of the best captains we had and it seems like this was not treated correctly or professionally at all. When Cynthia went back to the bathroom and came back and saw the issue, she then took care of it and she rightly filed a safety report. I hope other passengers read these comments and let United know that this is just untenable. Cynthia has a family. Her husband is a pilot for United and this is her career not to mention She’s one of the best captains out there. Alpa should be frowned upon and even the FAA is overreacting and blowing things way out of proportion and did a poor and uncaring job. Retired Captain Frank Cutler.

    1. JB Guest

      It’s black and white in the FOM and on all the charter notes in content.

    2. so.centralrain Guest

      As a current United Captain, and someone who has flown many of these sports charters both for United and formerly as a Pt. 135 charter Captain, I can safely say that this captain's conduct here was a complete dereliction of duty to the rest of her crew and passengers, and to the profession, including the Air Line Pilots Association Code of Ethics. Critical security and common sense dictate only crewmembers are to have access to...

      As a current United Captain, and someone who has flown many of these sports charters both for United and formerly as a Pt. 135 charter Captain, I can safely say that this captain's conduct here was a complete dereliction of duty to the rest of her crew and passengers, and to the profession, including the Air Line Pilots Association Code of Ethics. Critical security and common sense dictate only crewmembers are to have access to the flight deck during flight, and that the door to the flight deck is treated the same as it would be on any typical passenger flight, as both revenue flights and charter flights are operated under Pt. 121. Our Flight Operations Manual and all charter briefing paperwork note this.

      The mere notion that the charter customer, whoever they are "owns the whole plane" is patently false and preposterous. Any true "C"aptain should (and would) know the meaning of the word "No!" It's *their* (the Captain's) airplane, not the charter customer, nor the flight attendants, regardless of their familiarity with the individual teams, and whatever happens on the aircraft is, and should be, up to the Captain.

      As for the FSAP report the captain filled out afterward--that's not the purpose of this! If I left the flight deck to meet my physiological needs and found someone who was not authorized to be in the flight deck, I would IMMEDIATELY tell them to get the hell out of the cockpit. But video evidence of this event tells a much different story. In the video, the captain is shown smiling and waving to the individual. Another video shows the baseball coach seated in her control seat--inflight! Hardly her "[taking] care of it." This was completely against SOP and regulations.

      If somehow the coach forced his way into the flight deck--which was never alleged--this would be considered a security breach, with a commensurate lockdown of the flight deck. The FSAP program is for pointing out procedural, security and safety lapses and issues, not deliberate, willful acts like allowing an unauthorized visit to the cockpit inflight. This captain and first officer together brought great shame to the piloting profession by allowing this to occur. Perhaps a harsh and regrettable way to learn a lesson, but common sense would have not allowed this to have happened in the first place.

    3. Nj737 Guest

      One you didn't set a good example for your FO. Two.. You got lucky no one sat in your seat and posted to social media. Three, it's clearly prohibited in the FOM.

      I also like the way you supported her and threw the FO under the bus. Ever hear of the CA setting the tone. Did you watch the customer video of her going on about something inflight.. While the FO looked uncomfortable. What about the FOs family???

      The result was harsh.. But sometimes lines need to be drawn.

    4. VF Guest

      “Cynthia did everything right”?? Comical. And then there are those pesky minor details such as FAR and FOM adherence.

      Nice puff piece but she deserved to get fired and hopefully certificate revocation is in her future.

    5. VF Guest

      Nice puff piece and it’s comical you say she “did everything right”.

      You mean aside from those pesky FAR and FOM adherence issues?

      She deserves to be fired and hopefully the FAA will revoke her certificates

  18. lky Guest

    The airline pilot union not exactly impartial, their job and their only job is to defend their members. Hard to make conclusion off biased source lol.

  19. Capt Gregory Guest

    They broke serious FAA regulations. Hard stop. This is not defensible. No report needed - this was on social media.

  20. Mario Snufalufogous. Guest

    Very creative journalism. 95% false but i don’t blame you. if your sources are full of S—t, you get a crap article. Very entertaining nonetheless.

  21. Jay Guest

    Pettit is not a great source on this. She exhibited behavior that made senior management question if she could follow any sort of instructions after repeatedly being remanded for her actions and behaviors. She absolutely was not put to the shrink bc of her report. It was bc of a million other small incidents that added up. She has been on a huge crusade to slander the DL managers and the company itself ever since....

    Pettit is not a great source on this. She exhibited behavior that made senior management question if she could follow any sort of instructions after repeatedly being remanded for her actions and behaviors. She absolutely was not put to the shrink bc of her report. It was bc of a million other small incidents that added up. She has been on a huge crusade to slander the DL managers and the company itself ever since. The crime on DLs part was that they handled their investigation terribly.

    Read her twitter threads. She’s trying to sell books and keep attention on her. She goes on unhinged rants and it’s gotten worse as time has gone on.

    This story I’m certain has more to the story. Not everything is some sinister ploy as she would have you believe.

  22. EAM Guest

    Apparently Ben hasn't been on a United 757 baseball charter recently. The coaches get the first class cabin and the players get the coach section that is the same as you or I would sit in..

  23. JustinB Diamond

    I’ll file this squarely in the ‘there is more to this story’ bucket

  24. Louisusa Guest

    This is a sad day for safety and the FSAP program.
    It is designed to protect the crew from mistakes and correct future problems. The loss of protection will mean the end of safety reporting if the crew is no longer protected.

  25. Jim Baround Guest

    Just curious Ben, have you independently verified anything anything you've posted or are you just copying what someone else posted with your own "awful" headline?

  26. Eskimo Guest

    While I have sympathies for the captain for this unfortunately outcome.

    She still broke the rule and deserves to be fired. Lucky for her they didn't take away her license.

    So much for unions having your back.
    It's these gray area rule breaking where unions are supposed to get the rightfully convicted out of jail free.
    Dues are wasted.

    1. Frank Cutler Guest

      Eskimo and others make points worth listening to, but what most here are missing is:
      1. this is not a rule...for United its been a long held practice "at the Captains discretion" and it understandably should now be a topic within the flight ops department to take a closer look and set out rules
      2. we have a pilot shortage and especially with experienced captains; and to just show one to the door...

      Eskimo and others make points worth listening to, but what most here are missing is:
      1. this is not a rule...for United its been a long held practice "at the Captains discretion" and it understandably should now be a topic within the flight ops department to take a closer look and set out rules
      2. we have a pilot shortage and especially with experienced captains; and to just show one to the door who had had millions invested in their training and time to build that experience is a great loss to the flying public that needs experience on the flight deck and to United. And IMHO, esp this one.
      3. assuming you can agree with 1 & 2, this pilot took care of the situation when she found out someone had been in her seat. My guess is she would have counciled the FO, part of her job, and filed an FSAP.
      4. this whole scenario that played out badly and with little empathy was a training and learning situation and should have been handled by flt ops and our CEO in that vein; you don't throw the baby out with the bathwater. A great pilot loses a part of her life; the public loses experience and safety; and United looks the poorer for all of it.

      Those writing like this is black and white are the folks that act that way in real life ...until something happens to them and seemingly noone listens or cares to listen, and they wonder why. Sad all the way around.

  27. Poe Guest

    Captains are in charge, and since the captain left the door open she's responsible. It's unfortunate and probably more the co pilot's mistake but I understand why they both got canned.

  28. TravelinWilly Diamond

    So it seems that not only is Scott Kirby stupid, he's as corrupt as the fat orange Nazi whose micropeen Kirby so happily fellates (when it's visible).

    Kirby should be fired. That would then allow him to become head of the FAA and practice more corruption.

    1. Jake212 Guest

      At least Kirby (a consenting adult) fellates another consenting adult. Biden let his adolescent daughter fellate him, but I’m sure that’s acceptable in your world. All Dems are pedos!

    2. TravelinWilly Diamond

      "All Dems are pedos!"

      Is this one of yours?https://www.orlandosentinel.com/2026/05/19/former-pray-away-the-gay-activist-charged-in-child-sex-sting-orange-deputies-say/

    3. Bu Guest

      You seem to be an expert in felatio orange peen. Guess its a takes one to know one situation.

    4. TravelinWilly Diamond

      "You seem to be an expert in felatio..."

      You say that like it's a bad thing.

      I can even spell it.

    5. 1990 Guest

      Maybe he meant ‘fillet’ like a nice juicy steak… yum!

  29. PHLPhlyer Guest

    Scott Kirby is a massive P O S. This isn’t the first time he’s unfairly terminated employees and will not be the last. I do not fly UAL solely because of Kirby and won’t until he’s gone.

  30. SadStateofOurNation Guest

    I don't understand how anyone can think that kirby is a respectable ceo (actually, person).

    I guess a spineless pushover is the standard nowadays for republican politicians and ceos sucking up to the orange turd donny diaper.

    Oh, and bezos too.

    1. Bu Guest

      This may be the most childish take in the whole thread, congratulations!

  31. Maryland Guest

    Along came the spider that wanted to end DEI and replace it with " masculine energy" . I fear this is the new thinking that shall replace good sense.

    1. Bu Guest

      Yup, and thankfully so. I don't think the airlines could take much more dei... it didn't save spirit did it?

    2. 1990 Guest

      I’m with you, Maryland. Don’t worry about the haters. The pendulum will swing back. The ideas and ideals of ‘diversity, equity, and inclusion’ (individually and collectively) ultimately is the better approach, even if we’ve faced major setbacks these years. All of it is still recoverable.

  32. JohnB Guest

    I guess that will be the last safety report that any United pilot is going to write. Perhaps they should just end the program now

    1. 1990 Guest

      Yeah, not a great era for whistleblowers… *cough* Boeing… *cough*

  33. Not A Chance Guest

    Don't believe a think coming from Karlene. Delta finally was able to fire her, and Delta doesn't fire ANYONE. Take everything she says with a grain of salt as she does a LOT of talking for hype and drama.

    1. Tim Done Guest

      "Delta doesn't fire ANYONE." Didn't Spectrum Boy Dunn get fired by them??

  34. UncleRonnie Diamond

    Scott Kirby not so sexy this time.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Frank Cutler Guest

I am a retired captain for United Airlines. I flew the 767 and 757, and I flew with Cynthia a number of times when she was a first officer. She was one of the best Pilots that I ever flew with. United should’ve been very proud of her and the training she had and what a wonderful captain she had become. She even was an instructor of Pilots at our training center for a number of years until she decided to go out and fly full time. I was very proud of her when she made captain and I knew her to be extremely conscientious and fixated on the care of her passengers and Crew and the safety of the flight. To hear the story is almost unbelievable. Cynthia did everything right. She filed a safety report after coming back from a bathroom break and found that someone had sat in her seat. The first officer was in his seat, making sure everything was good and there would’ve been a flight attendant in the cockpit, which is normal when one of us goes back to the bathroom. The safety report protects the Crew and helps give information for the training center to further train other Pilots and disseminate this information to all Pilots. I have flown charters in the past and leaving a door open above 10,000 feet and when you are at altitude is not uncommon at all. I used to have a coach come up once in a while and I’d have him sit in the jump seat and they could look around and enjoy the experience. I’ve known many captains to do this and safety is always our top concern when doing so. The copilot should have been talked to by his chief pilot and maybe the course of action should’ve been a little extra training and maybe a month off. But to release two excellent Pilots and One I know firsthand of who have had millions of dollars of Training by United and then Just shown the door seems crazy and way overreactive. And that goes especially for the loss of senior experienced Pilots, which, in this day and age of pilot shortage, we can ill afford. If Scott Kirby willingly allowed this to happen then he should be ashamed of himself. The Buck stops with the CEO. I have started three companies myself, and I know that the secret is management and especially how management deals with the folks under them. And here’s a case of a highly trained very expensive professional who, I say it again, was one of the best captains we had and it seems like this was not treated correctly or professionally at all. When Cynthia went back to the bathroom and came back and saw the issue, she then took care of it and she rightly filed a safety report. I hope other passengers read these comments and let United know that this is just untenable. Cynthia has a family. Her husband is a pilot for United and this is her career not to mention She’s one of the best captains out there. Alpa should be frowned upon and even the FAA is overreacting and blowing things way out of proportion and did a poor and uncaring job. Retired Captain Frank Cutler.

3
TravelinWilly Diamond

So it seems that not only is Scott Kirby stupid, he's as corrupt as the fat orange Nazi whose micropeen Kirby so happily fellates (when it's visible). Kirby should be fired. That would then allow him to become head of the FAA and practice more corruption.

3
so.centralrain Guest

As a current United Captain, and someone who has flown many of these sports charters both for United and formerly as a Pt. 135 charter Captain, I can safely say that this captain's conduct here was a complete dereliction of duty to the rest of her crew and passengers, and to the profession, including the Air Line Pilots Association Code of Ethics. Critical security and common sense dictate only crewmembers are to have access to the flight deck during flight, and that the door to the flight deck is treated the same as it would be on any typical passenger flight, as both revenue flights and charter flights are operated under Pt. 121. Our Flight Operations Manual and all charter briefing paperwork note this. The mere notion that the charter customer, whoever they are "owns the whole plane" is patently false and preposterous. Any true "C"aptain should (and would) know the meaning of the word "No!" It's *their* (the Captain's) airplane, not the charter customer, nor the flight attendants, regardless of their familiarity with the individual teams, and whatever happens on the aircraft is, and should be, up to the Captain. As for the FSAP report the captain filled out afterward--that's not the purpose of this! If I left the flight deck to meet my physiological needs and found someone who was not authorized to be in the flight deck, I would IMMEDIATELY tell them to get the hell out of the cockpit. But video evidence of this event tells a much different story. In the video, the captain is shown smiling and waving to the individual. Another video shows the baseball coach seated in her control seat--inflight! Hardly her "[taking] care of it." This was completely against SOP and regulations. If somehow the coach forced his way into the flight deck--which was never alleged--this would be considered a security breach, with a commensurate lockdown of the flight deck. The FSAP program is for pointing out procedural, security and safety lapses and issues, not deliberate, willful acts like allowing an unauthorized visit to the cockpit inflight. This captain and first officer together brought great shame to the piloting profession by allowing this to occur. Perhaps a harsh and regrettable way to learn a lesson, but common sense would have not allowed this to have happened in the first place.

2
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

43,914,800 Words Written

47,187 Posts Published