In the past, I’ve written about the upcoming 147-room Thompson Miami Beach, which was supposed to open in a matter of weeks. Thompson is one of Hyatt’s lifestyle brands, and it has been growing at a fast pace. However, something has mysteriously changed with the upcoming property.
Hyatt cut ties with Thompson Miami Beach
Up until recently, the Thompson Miami Beach was accepting reservations for stays as of October 2025. However, if you go to Hyatt’s website now, you’ll see no mention of the hotel. A Hyatt spokesperson has confirmed with me that the hotel is no longer affiliated with the brand:
Thompson Miami Beach, which has not yet opened, is no longer affiliated with the Thompson Hotels brand or Hyatt. At this time, we do not have information regarding the hotel owner’s plans for the hotel, including whether or when the hotel will open or its brand affiliation, and we are working with the owner to ensure a smooth transition for future guests and colleagues.
As a result of this brand termination, future reservations cannot be honored, and confirmed reservations will be cancelled at no penalty. We are working to notify affected guests and customers of this situation and assist them with alternative arrangements. Guests with questions regarding stays at the hotel and World of Hyatt members with future reservations for award nights should contact Hyatt’s Global Care Centers at 1-888-848-9496 for U.S. guests or 1-402-952-1131 for guests outside the U.S.
For bookings made via online travel agents or other third parties, guests may contact their booking provider for information on their policies and for assistance.
I’ve gotta say, it’s disappointing how hotel groups don’t honor rates in any form when situations like this happen. We book with a major hotel group not because we even know who the owner of the property is, but instead, because of the property’s branding and loyalty program.
So it’s frustrating that there’s no offer to automatically accommodate people at another property, like the newly opened Andaz Miami Beach, without it repricing.
This is a mighty unusual hotel situation
It’s always exciting when the major hotel brands announce new properties. I don’t typically put much weight into the timeline with which hotels open, since they’re seemingly delayed more often than not. Also, the further a hotel is from opening, the less weight I put into the branding, as it’s not uncommon to see disputes between the hotel owners and the hotel brands, etc.
However, seeing a hotel lose its branding just weeks before opening is something rather unusual. It’s one thing if the opening were just delayed, but here we’re seeing the hotel no longer affiliated with Hyatt weeks before opening. At this point, the hotel has a general manager, Thompson signs have been put up, etc.
I have to imagine that this involves some sort of major dispute between the two parties, or some other legal issue, or else we wouldn’t see a rebranding so late. If anyone has the scoop, please do let us know!
As much as Thompson has been a fast growing chain, it has definitely suffered some setbacks in recent times. The Thompson Hollywood recently rebranded over a proximity dispute (since Hyatt acquired Dream Hotel Group, and there’s a Dream nearby). Furthermore, as of October 1, 2025, the Thompson Atlanta will transition to a different (unknown) brand.
So yeah, in a matter of weeks, we’ll have three fewer Thompson properties in the United States than expected.
Bottom line
The Thompson Miami Beach will no longer be opening in October 2025, and will no longer be affiliated with Hyatt. While it’s not unusual to see hotels rebrand before opening, seeing it happen so close to the planned opening (when signage has already been installed) is something I’ve never seen before. I’m curious what’s going on here…
What do you make of Hyatt and the Thompson Miami Beach cutting ties so shortly before opening?
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