Qantas Invests In New Menus & Larger Meals

Qantas Invests In New Menus & Larger Meals

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Qantas has just announced a multi-million dollar investment in its catering, with plans to bring new dishes both onboard flights and to lounges.

Qantas makes catering improvements

Qantas is promising a bigger and better inflight and lounge dining experience across its regional, domestic, and international network. The airline is rolling out menu improvements as of this month, with a focus on using high-quality ingredients from Australian producers.

Qantas claims that this is the single biggest investment in inflight and lounge dining in a decade. Qantas overhauled its domestic economy menus in October 2022, offering more variety and catering to several dietary requirements, including a vegetarian option for all meals.

The new menus have begun rolling out on domestic flights, and will launch on international flights as of March 29, 2023, coinciding with the launch of the autumn menu.

Here’s how Markus Svensson, Qantas’ Chief Customer Officer, describes these changes:

“Premium food and wine is one of the top three reasons our customers choose to fly with Qantas, so this significant boost means we will be able further our efforts to deliver a world-class experience in the sky. We are proud to work with established and emerging Australian food and wine producers to offer the best possible dining experience to our customers.”

Here’s how Neil Perry, Qantas’ Creative Director of Food, Beverage, and Service, describes these changes:

“We are spoilt for choice in Australia when it comes to being able to source top quality food from fantastic Australian producers, and together with generous servings and great service, these are the key ingredients to creating an enjoyable meal. Over time, it’s been fantastic to see a broader curiosity around international cuisines and plant-based dining, which has allowed us to become more adventurous with our menus.”

What Qantas meal changes travelers can expect

What changes should Qantas travelers expect? Let me just share what Qantas is highlighting about the changes, broken down by product type.

For international first class, Qantas is promising:

  • Additional investment in premium produce with new dishes including Calvisius Caviar on Buckwheat Blinis with Pepe Saya Crème Fraiche, Queensland Spanner Crab and Sweet Pork Salad with Green Mango, Cashews and Nam Jim Dressing, Crumbed Margra Lamb Cutlets with Lemon Myrtle Celeriac Puree, Seared Glacier 51 Toothfish with Saffron Sauce, Steamed Potatoes and Braised Fennel, and Riverine Beef fillet with Green Beans and Rosemary Roasted Potatoes
New Qantas first class catering
New Qantas first class catering
New Qantas first class catering

For international business class, Qantas is promising:

  • Additional investment in premium produce with new dishes including Seared Grasslands Beef Fillet with Café de Paris Butter, Bannockburn Free-range chicken Kyiv and Seared Snapper with Black Bean Sauce, Seasonal Greens and Salted Chilli
  • More substantial second meal on long flights between Australia and Asia in Business and Economy. Business dishes include a Crumbed Snapper Roll with Pickled Cabbage and Tartare sauce, and Stir-fried Noodles with Wombok, Cucumber, Sesame and Chilli Oil
New Qantas business class catering
New Qantas business class catering
New Qantas business class catering

For international premium economy, Qantas is promising:

  • New dishes include Salmon with Tomato Fennel Sauce, Red Quinoa and Brown Rice, and Braised Lamb Shank with Red Wine Mushroom Sauce and Potato Puree
  • Introduction of a starter salad, as well as an ice-cream service on all flights

For international economy, Qantas is promising:

  • New dishes in Economy with premium quality ingredients including Cajun Prawns with Spiced Rice, Korean Chilli and Garlic Chicken with Kimchi and Black Pepper Beef with Oyster Mushrooms
  • New second meal dishes on long flights between Australia and Asia include Chicken Fried Rice, and Sage and Lemon ravioli with Kale and Napolitana sauce

For domestic flights, Qantas is promising:

  • A continuation of the new domestic Economy menu that launched in October 2022, offering more choice across the network including vegetarian options
  • An increased range of lighter options in Business including Ploughman’s and Cheese plates featuring a selection of cheese, Free-range Chicken and Pistachio Terrine, Charcuterie and accompaniments along with Chicken and Corn soup with Dill and Green Pea soup with Mint
  • The addition of starter salads in Business on long flights, which include Grilled Prawns with Asian slaw and Edamame and Tasmanian Smoked Salmon with Kale and Sweet Potato salad
  • Premium snacks in Business from Koko Black, Brookfarm and Carman’s
  • Return of pre-take off water and juice in Business on long domestic flights

For lounges, Qantas is promising:

  • Return of premium cakes such as Decadent Chocolate Ganache cake
  • Enhanced plate of the day including Steamed Blue Eye with Pickled Daikon, Sesame and Shiso Vinaigrette, and Eight-hour Beef Brisket with Potato Puree, Tarragon and Shallot Butter in International First Lounges
  • The International Business Lounges will offer plates of Fresh Ricotta and Crisp Pancetta with Roasted Cherry Tomatoes and Sourdough, and Beef, Bacon and Dark Ale Pies
  • Ice cream served in Qantas Clubs and international and domestic Business Lounges

Bottom line

It’s always nice to see airlines investing in their inflight product, so this is a positive development from Qantas. The airline claims that this is its largest investment in catering in a decade. As you can tell, we’re seeing a lot of minor changes, but hopefully they add up to a significantly improved experience.

In fairness, I would approach this with a certain level of skepticism, and wouldn’t expect this to be life changing. That’s true just about any time that an airline announces some big catering initiative.

What do you make of Qantas’ catering changes?

Conversations (32)
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  1. Fly Guest

    Interesting that after razoring the loyalty out of airline staff and customers during the pandemic as well as record breaking product cuts, Qantas now uses the resulting record profits to drip feed basic lip service. Where is the missing staff resource and remuneration?

  2. Jake Guest

    Deceptive headline. Should read "Qantas *restores* ...

    Think like a blogger journalist, not a PR shill!

  3. Jesse Guest

    Just flew Qantas J Sydney to Tokyo and was stunned with how poor the food offering was.
    The menu looked OK (far from amazing) but then we have been told that the menu was for decoration only - the actual food on offer was a lot more limited (you could have an appetizer or a main course, but not both). Some of the dishes weren't available at all.
    Breakfast on the way back...

    Just flew Qantas J Sydney to Tokyo and was stunned with how poor the food offering was.
    The menu looked OK (far from amazing) but then we have been told that the menu was for decoration only - the actual food on offer was a lot more limited (you could have an appetizer or a main course, but not both). Some of the dishes weren't available at all.
    Breakfast on the way back was even poorer with very cold toast and plastic eggs. Also - no Vegemite on offer, which is absolutely unaustralian ;)

  4. Carrie Gold

    I applaud the current food offerings served by Qantas in international F and domestic business as I much prefer the concept of small plate dining when travelling by air. The food is generally fresh, nutritious and the crew will often use their initiative when serving a dish as evidenced by the FA who presented me with some warmed honey and yoghurt after I said that I was not a fan of breakfast ..... and it...

    I applaud the current food offerings served by Qantas in international F and domestic business as I much prefer the concept of small plate dining when travelling by air. The food is generally fresh, nutritious and the crew will often use their initiative when serving a dish as evidenced by the FA who presented me with some warmed honey and yoghurt after I said that I was not a fan of breakfast ..... and it was a delicious treat (not ground breaking in a gourmet sense or even inventive but just what was needed).

    It makes me so happy to read of the return of the caviar service which is an extremely welcome addition although I hope that the appropriate accompaniments are thoughtful and considered ..... a warm blini would be an excellent start.

  5. Greg Guest

    Good for them - i suspect if properly asked food and beverage would be in the top 3 reasons for other carriers as well.

    Wake up United, American, and Delta

  6. dwondermeant Guest

    My flight dining in Business to Syd Australia was poor back in November on Qantas LAX to SYD the food was blah
    Syd to Hono even worse and the aircraft past its usable life in my perception.A330?
    Years ago it was sensational with Neil Perry cuisine
    I decided to fly other carriers next month

  7. John Guest

    An interesting spread of opinions from good quality & good portion size all the way thru to bad quality and pitiful portions(!) My own experience from four decades flying QF is that quality has come down (but not drastically), and portion sizes have downsized substantially from their 1990s peak. But, QF portion sizes have started increasing again. I will say this though, compared to miserly Air New Zealand's portions child-sized servings (even in business class),...

    An interesting spread of opinions from good quality & good portion size all the way thru to bad quality and pitiful portions(!) My own experience from four decades flying QF is that quality has come down (but not drastically), and portion sizes have downsized substantially from their 1990s peak. But, QF portion sizes have started increasing again. I will say this though, compared to miserly Air New Zealand's portions child-sized servings (even in business class), QF catering still appears generous.

  8. Frank Baker Guest

    Looks good but it would be better if ticket prices were more affordable instead as ticket prices are really expensive

  9. Ed Guest

    No upgrade to the brown gunge in the Sydney domestic business lounge it seems, but there might be ice cream for afters. Some traditions are not to be messed with. At least they fixed the dishwasher.

    1 more reply
  10. Mike C Diamond

    I'll get to check out the catering next month in PE (or J if I get an upgrade). I'm typically not a demanding customer, and an enjoyable meal even if not world beating is fine by me. Even in Y a couple of years back, after a passable meal service, QF came round every couple of hours on a SYD-US flight with a snack, some of them quite substantial, and in one case I remember...

    I'll get to check out the catering next month in PE (or J if I get an upgrade). I'm typically not a demanding customer, and an enjoyable meal even if not world beating is fine by me. Even in Y a couple of years back, after a passable meal service, QF came round every couple of hours on a SYD-US flight with a snack, some of them quite substantial, and in one case I remember the FA kept coming back with more wine (!). That said, I do notice if something is good. A couple of months ago I had a delightful Thai green chicken curry on a Virgin Australia J flight.

  11. Maryland Guest

    When I hear chef director of creative food and beverage I cringe. When will it be understood most people do not want a meal covered in random ingredients. Leave that to the food network hacks that continually need to stay relevant by ruining food. Trying to translate restaurant food that is both prepared and served in minutes to catering on a flight will not happen. Like others here have suggested quality ingredients would make an...

    When I hear chef director of creative food and beverage I cringe. When will it be understood most people do not want a meal covered in random ingredients. Leave that to the food network hacks that continually need to stay relevant by ruining food. Trying to translate restaurant food that is both prepared and served in minutes to catering on a flight will not happen. Like others here have suggested quality ingredients would make an impact but also remember what is $5 more in a store will likely be $50 more through catering. But hey, on a premium ticket maybe they can find the dough

    1 more reply
    1. Crosscourt Guest

      American take note. Rubbish on their flights, 2 x 2.5hr b2b flight and in so called first we were served a snack box. Why can't American carriers get it?

  12. T- Guest

    Nice to hear that Qantas is putting greater emphasis on its in flight catering. Larger portions are not the norm for Airline food. The proof will be in the feedback that Qantas, airline bloggers & reporters give. Great news.

  13. shoeguy Guest

    QF has pretty good meals and generous portions, at least that was my experience on SFO-SYD in 2019.

  14. Oriflamme Guest

    Long overdue if this is a serious upgrade rather than their usual marketing-speak. QF’s food has been huge weakness for some time IMO and the mediocre quality and pitiful portions are a real shortcoming compared to many of their competitors. I know several people who aren’t really tuned in to aviation or soft product differentiators who’ve remarked on it and on my travels in the last five years or so SQ, CX and even BA...

    Long overdue if this is a serious upgrade rather than their usual marketing-speak. QF’s food has been huge weakness for some time IMO and the mediocre quality and pitiful portions are a real shortcoming compared to many of their competitors. I know several people who aren’t really tuned in to aviation or soft product differentiators who’ve remarked on it and on my travels in the last five years or so SQ, CX and even BA since their catering changes have been head and shoulders above Qantas food-wise.

    I feel like they try to replicate “fancy” restaurant food rather than understanding that many dishes just don’t work well coming from galleys and eaten at altitude and I’m not sure that will change while Perry is still involved.

    1. Cow Guest

      I cringe whenever Neil Perry’s name is mentioned. Worst business class food- from Johannesburg to Sydney in 2018 inedible.

  15. Lee Guest

    When my son was five years old, he could tell the difference between USDA Choice and USDA Prime beef. An airline can shift a single serving of beef from USDA Choice to USDA Prime for under $5. TACK THE $5 ON THE PRICE OF THAT FIRST CLASS TICKET. Ask a typical first class passenger whether one would want 1) the better beef and pay $5 more in airfare or 2) the cheaper beef and save $5 in airfare. True premium airlines get it.

    5 more replies
  16. Oliver Guest

    QF meals are generally pretty good. However, I find myself constantly hungry since their serving size apparently caters to aussie wannabe influencers who don't eat anything.

  17. AJ Guest

    This is not an upgrade. Qantas are still using Neil Perry. They are still serving side salads with Neil’s vinaigrette.

    This menu is the same rubbish that has existed for decades. Lipstick on a pig.

    1 more reply
Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

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AA70 Diamond

United, take notes

3
Cow Guest

I cringe whenever Neil Perry’s name is mentioned. Worst business class food- from Johannesburg to Sydney in 2018 inedible.

2
Maryland Guest

When I hear chef director of creative food and beverage I cringe. When will it be understood most people do not want a meal covered in random ingredients. Leave that to the food network hacks that continually need to stay relevant by ruining food. Trying to translate restaurant food that is both prepared and served in minutes to catering on a flight will not happen. Like others here have suggested quality ingredients would make an impact but also remember what is $5 more in a store will likely be $50 more through catering. But hey, on a premium ticket maybe they can find the dough

2
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