Oman Air Cuts Workforce By Nearly 25% As Part Of Massive Restructuring

Oman Air Cuts Workforce By Nearly 25% As Part Of Massive Restructuring

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Over the past year or so, Omani national carrier Oman Air has been undergoing a major restructuring, as the government owned airline is suddenly trying to stop hemorrhaging money. Clearly turning a profit wasn’t a priority for a long time, but that has changed, with the appointment of a new CEO. We’ve seen the airline shrink considerably, including retiring the A330 fleet, eliminating first class, and introducing an all-economy subfleet. We’re now seeing the next step of this strategy.

Oman Air cuts 1,000 jobs, reduces workforce to 3,300

Gulf News reports that Oman Air has cut around 1,000 jobs, in order to improve efficiency and achieve financial stability. Previously the airline employed 4,300 people, so that brings the new headcount down to 3,300 people.

Of the job cuts, 400 were Omani nationals, with the remainder being foreigners. The reductions also included a voluntary retirement program, which 310 people took advantage of. Other employees have reportedly been offered alternative positions with the same salaries but reduced benefits (it’s not entirely clear what that entails).

Just how inefficient was Oman Air’s workforce before? According to the country’s Minister of Transport, before the restructuring, 45% of employees were non-core, a figure much higher than the regional average. Based on the fleet size and industry benchmarks, the company should have around 2,700 employees, so that’s quite a bloated workforce.

I’m sorry for those who lost their jobs, as that’s never fun, and it’s also not great for morale among those who were able to keep their jobs. This also isn’t an ideal time to be looking for work. Unless these people were just sitting around twiddling their thumbs, I have to imagine that this will have some impact on the carrier’s customer experience.

Oman Air has cut roughly 1,000 jobs

I’m curious to see how radical Oman Air’s transformation is

Oman Air has historically been a bit of a hidden gem of an airline. The company wasn’t trying to compete with carriers like Emirates or Qatar Airways in terms of scale, but was instead a boutique carrier connecting Muscat to the world. I’ve enjoyed my flights with the airlinewell, for the most part.

In most of the world, airlines exist to be able to turn a direct profit (well, or at least try… sometimes they’re not good at it). In some regions, airlines exist as an extension of the government, to provide connectivity, in terms of tourism and trade. In theory, there’s nothing wrong with a government running a money losing airline, as long as everyone is on the same page, and objectives are being achieved.

But of course the catch is that those objectives do change, and sometimes governments say “hold on a second, we don’t want to lose money anymore,” and that poses a challenge.

Oman Air’s new CEO has done a solid job trying to improve the financial performance over the past year. It seems the focus has been on achieving better results through cutting costs, rather than through trying to generate more revenue. We’ve seen aircraft retired, workforce reductions, and more.

But I’m wondering if there’s a next big step for the airline. Oman Air will be joining the oneworld alliance in June 2025, and there’s talk of the airline expanding its fleet in the long run. What that looks like remains to be seen. I’m rooting for Oman Air, and hope the airline can improve its finances without giving up what makes it unique.

I’m curious what’s next for Oman Air

Bottom line

Oman Air has just reduced its workforce from 4,300 people to 3,300 people, as part of an effort to improve financial performance and restructure. The country’s Minister of Transport claims that based on the fleet size, the airline should have 2,700 employees. It’s interesting to see what’s going on at Oman Air, and I look forward to the carrier joining oneworld.

What do you make of Oman Air’s restructuring?

Conversations (8)
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  1. Peter Evans Guest

    Recently flew Oman having heard so many good things about them over the years. Thought they were very sub-par and inconsistent in service / offering across my 4 flights (Bus class).
    Would put them on par with Gulf and Kuwait Airlines.
    Muscat airport also not great - seriously under-utilized but still ridiculous queues at security and Oman lounge was just sad !!
    Given their limited route network - not sure what they will bring to OneWorld

  2. Bill Franklin Guest

    Have flown with them a few times and in the air Oman is excellent. Should anything go wrong like a delay or aircraft change, they are diabolical. Operate via handling agents that just don't care. Zero updates, zero information, zero customer service. Cheap and good while the wheels are on but appalling when things go off the rails.

  3. Magpie New Member

    I can understand why Oman Air are restructuring, they are a bit of a Jekyll and Hyde airline.
    An example is their golf clubs policy.
    They will accept golf clubs as part of a luggage allowance but the golf clubs must fit within the dimension limits ie. (H+W+L = 159 cms max)
    Well duh ... there is not a golf clubs and bag that exists that can conform to those dimensions. All...

    I can understand why Oman Air are restructuring, they are a bit of a Jekyll and Hyde airline.
    An example is their golf clubs policy.
    They will accept golf clubs as part of a luggage allowance but the golf clubs must fit within the dimension limits ie. (H+W+L = 159 cms max)
    Well duh ... there is not a golf clubs and bag that exists that can conform to those dimensions. All golf clubs in a bag are at least 200 cms !
    Clearly the regulation has been created by someone who has no idea about golf !
    I flew Business Class with them recently and they wanted to charge me £300 extra for my golf clubs !
    And good luck trying to get any help from their 'Helpline' - utterly useless.
    However, on the upside I thoroughly enjoyed my flight with them apart from the luggage issue.

    1. Baliken Guest

      200 cm golf clubs? For giants?

  4. Andy Diamond

    I understand that the Government of Oman is no longer willing to pay the losses. While Oman is definitely not poor, it does not have abundant resources like some other countries.

    Having that said, I can understand most measures, including the redundancies discussed here. However, I am pessimistic about the all-economy-subsidiary. That’s what Avianca tried and now already scraps, reintroducing (an inferior) Business Class product.

  5. Lieflat19 Diamond

    Wait, firing foreigners?! I assume their work visas are being taken away and they are being sent home too right? That is so racist!

  6. Steven E Guest

    Let’s hope it works out for them as they are an excellent airline with great staff and a good product- hopefully its future is bright

    1. Magpie New Member

      Oman Air is a bureaucratic nightmare (see my golf club anecdote above) - let's hope ther new CEO can sort them out.

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Peter Evans Guest

Recently flew Oman having heard so many good things about them over the years. Thought they were very sub-par and inconsistent in service / offering across my 4 flights (Bus class). Would put them on par with Gulf and Kuwait Airlines. Muscat airport also not great - seriously under-utilized but still ridiculous queues at security and Oman lounge was just sad !! Given their limited route network - not sure what they will bring to OneWorld

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Baliken Guest

200 cm golf clubs? For giants?

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Bill Franklin Guest

Have flown with them a few times and in the air Oman is excellent. Should anything go wrong like a delay or aircraft change, they are diabolical. Operate via handling agents that just don't care. Zero updates, zero information, zero customer service. Cheap and good while the wheels are on but appalling when things go off the rails.

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