Unveiled: Japan Airlines A350-1000, New First & Business Class

Unveiled: Japan Airlines A350-1000, New First & Business Class

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In October 2023, Japan Airlines unveiled all the details of its new Airbus A350-1000 aircraft. These will will set a new standard when it comes to the inflight experience for the airline, and will feature all new cabins, including an incredible new first and business class experience.

I wanted to recap all the details of this jet, especially with Japan Airlines having just formally announced when these aircraft will enter service.

Japan Airlines has 13 A350-1000s on order

Japan Airlines has a total of 13 Airbus A350-1000s on order, which will eventually become the carrier’s flagship aircraft. Japan Airlines currently has 13 Boeing 777-300ERs in its fleet, which are the carrier’s current flagship aircraft, so you can expect a 1:1 replacement.

Japan Airlines’ 777s were delivered between 2004 and 2009, so they’re an average of around 16 years old as of now. That’s by no means old, but the carrier likes to have a modern fleet, so it’s not surprising to see these replaced.

The Japanese oneworld airline is expected to take delivery of its first A350-1000s in the coming weeks, and should replace all of its 777-300ERs by 2028:

  • Two A350-1000s will be delivered before the end of the first quarter of 2024
  • Nine A350-1000s will be delivered before the end of 2025
  • 13 A350-1000s will be delivered by 2028

You might be thinking to yourself “well doesn’t Japan Airlines already have A350s?” Yes, actually it does. Japan Airlines ordered a total of 18 A350-900s, 16 of which have already been delivered. However, these are exclusively used for domestic flights, and have a totally different configuration. These planes are high density, given the short routes that are operated within Japan.

Japan Airlines Airbus A350-1000 rendering

New York will be first A350-1000 destination

What are Japan Airlines’ planned Airbus A350-1000 routes? The airline is expected to initially fly the aircraft between Tokyo (HND) and New York (JFK). Japan Airlines operates two daily flights between Tokyo and New York, and only one of those flights will feature the A350. Specifically, the following frequency will be the first to feature the new cabins:

JL6 Tokyo to New York departing 11:05AM arriving 10:50AM
JL5 New York to Tokyo departing 1:45PM arriving 5:15PM (+1 day)

The route will start to get the A350 on alternating days as of January 24, 2024, and then by March 31, 2024, you can expect the route to feature the A350 daily. Once the third A350-1000 is delivered, the plan is to fly it between Tokyo (HND) and Dallas (DFW), though we have no exact timeline for that yet.

The A350 will fly between Tokyo and New York

Japan Airlines A350-1000 seats & layout

What should we expect from the interiors of Japan Airlines’ Airbus A350-1000s? The planes will be in a very premium heavy configuration with just 239 seats, including:

  • Six first class seats
  • 54 business class seats
  • 24 premium economy seats
  • 155 economy class seats

You can see the seat map for the aircraft below, along with a comparison of how the seat count compares to the current 777-300ER.

Japan Airlines A350-1000 seat map & seat count

Before we go over the details of each cabin, below is a video that Japan Airlines has produced about the new aircraft.

New Japan Airlines A350 first class

Japan Airlines’ new A350-1000 first class will consist of just six seats, spread across two rows in a 1-1-1 configuration. The seats are produced by Safran, and here are some of the key features of this product:

  • The dimensions of this seat are unreal — the seat will have 83″ of pitch, 48″ of width, the bed will be 80″ long, the wall will be 62″ high, and the entertainment monitor will be 43″
  • For the first time in the carrier’s history, first class seats will feature privacy doors
  • To create a more spacious environment, there will be no overhead bins in the cabin, and instead there will be a wardrobe and storage space at each seat
  • The suite will offer three seating modes, including a sofa, a seat and a single bed, and a double bed (that’s despite the fact that each seat is designed for one passenger)
  • Japan Airlines is introducing the world’s first headphone-free stereo with built-in headrest speakers, allowing passengers to enjoy inflight entertainment without using headphones
  • The suite will feature wireless charging, a minibar, and the ability to communicate with flight attendants through a monitor at the seat
New Japan Airlines first class A350
New Japan Airlines first class A350
New Japan Airlines first class A350
New Japan Airlines first class A350

New Japan Airlines A350 business class

Japan Airlines’ new A350-1000 business class will consist of 52 seats, spread across 14 rows in a 1-2-1 configuration. The seats are produced by Safran, and here are some of the key features of this product:

  • The seat will have 51″ of pitch, 22″ of width, the bed will be 78″ long, the wall will be 52″ high, and the entertainment monitor will be 24″
  • For the first time in the carrier’s history, business class seats will feature privacy doors
  • There will exclusively be overhead bins along the windows, to create a more spacious cabin layout; the seats will feature a personal wardrobe as well as baggage storage
  • The seats will also feature headrest speakers, so that you can enjoy entertainment without using headphones
  • Seats will feature wireless charging and pressure dispersing cushions
New Japan Airlines business class A350
New Japan Airlines business class A350
New Japan Airlines business class A350
New Japan Airlines business class A350

New Japan Airlines A350 premium economy class

Japan Airlines’ new A350-1000 premium economy will consist of 24 seats, spread across three rows in a 2-4-2 configuration. The seats are produced by Safran, and here are some of the key features of this product:

  • The seats will have 42″ of pitch, 19″ of width, and the entertainment monitor will be 16″; this is among the best pitch you’ll find in premium economy on any airline
  • This will be the first premium economy product in the world to offer electronically operated reclining functionality
  • Japan Airlines will have large partitions in premium economy, to significantly improve privacy
  • The seats will feature leg rests that can go up 90 degrees, to give you more options for how you’d like to position yourself
New Japan Airlines premium economy class A350
New Japan Airlines premium economy class A350
New Japan Airlines premium economy class A350
New Japan Airlines premium economy class A350

New Japan Airlines A350 economy class

Japan Airlines’ new A350-1000 economy will consist of 155 seats, spread across 18 rows in a 3-3-3 configuration. The seats are produced by Recaro, and here are some of the key features of this product:

  • The seats will have 33-34″ of pitch, 18″ of width, and the entertainment monitor will be 13″
  • This builds on the carrier’s current economy class, but between the excellent legroom, seat width, and big entertainment screens, this is about as good as economy gets
  • Economy seats will have AC, USB-A, and USB-C outlets (it’s rare to have that many charging options in economy)
New Japan Airlines economy class A350
New Japan Airlines economy class A350
New Japan Airlines economy class A350
New Japan Airlines economy class A350

Japan Airlines also refreshing soft product

To coincide with the launch of the new A350-1000, Japan Airlines is also refreshing various aspects of its soft product. Among other things, here’s what we can expect:

  • In first and business class, Japan Airlines will introduce new vegan and vegetarian menus
  • As of the spring of 2024, Japan Airlines will introduce a new dine on demand concept in business class, giving passengers more flexibility
  • In business class, Japan Airlines will start offering pajamas, though you can only use them during the flight (which seems rather cheap)
  • In premium economy and economy, the airline will introduce new premium paid dining concepts, for those who want an even better experience

My take on Japan Airlines new A350 cabins

Wow, there’s a lot to digest. Here are a few of my initial thoughts:

  • The new first class looks absolutely spectacular; if Japan Airlines has good bedding in first class, this will be by far the best bed offered by any airline in first class
  • I’m fascinated by the ability to listen to audio without headphones; I imagine this has been tested so that it doesn’t disturb others, since you wouldn’t expect an airline from Japan of all places to be the first to tell passengers to stop using headphones
  • Japan Airlines’ A350 business class looks solid, though it doesn’t look that remarkable or special compared to what else is out there
  • Japan Airlines’ premium economy looks exceptional, from the huge amount of seat pitch, to the privacy partitions, to the 90 degree leg rest
  • Japan Airlines offering an industry leading 33-34″ of pitch in economy is tough to beat, and I also love all the charging options
  • The only thing I don’t love is Japan Airlines’ cabin finishes, as I find the burgundy color to be rather outdated; but that’s also personal preference

Bottom line

Japan Airlines will soon take delivery of its first Airbus A350-1000, which should enter service between Tokyo and New York as of early 2024. The airline is introducing all new cabins on these planes, including new first class seats, new business class seats with doors, and incredibly spacious layouts in both premium economy and economy.

This looks like an awesome way to fly, and I can’t wait to check it out myslef!

What do you make of Japan Airlines’ new A350 cabins?

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  1. Leon Guest

    I must say, this new aircraft passes the "WOW" factor!!

  2. Brianair Guest

    Excellent job, JAL! Ben, I can’t wait to see where you’ll rank this on your list of top 10 first and business class products.

  3. Marcus Guest

    All good for revenue but I never see F award availability these days

  4. RK Guest

    PE is especially impressive. For a day flight, that much legroom and privacy would be very acceptable.

    Feels almost like long haul PE is approaching a point where it matches what was typical in long haul Business class 20 years ago.

  5. dn10 Guest

    Will the audio w/o headphones actually make the cabin quiet? Can't imagine that working to plan

  6. Mantis Gold

    "To create a more spacious environment, there will be no overhead bins in the cabin, and instead there will be a wardrobe and storage space at each seat"

    You're creating a more spacious environment by using up useful space for a wardrobe? Seems to me the opposite. Personally I'd rather an overhead bin, perhaps smaller and sleaker, maybe just on the aisle side only since the ceiling is higher there, instead of using up valuable...

    "To create a more spacious environment, there will be no overhead bins in the cabin, and instead there will be a wardrobe and storage space at each seat"

    You're creating a more spacious environment by using up useful space for a wardrobe? Seems to me the opposite. Personally I'd rather an overhead bin, perhaps smaller and sleaker, maybe just on the aisle side only since the ceiling is higher there, instead of using up valuable footprint on wardrobes.

    Also interesting how premium economy is going down in count relative to the 777. Did PE not sell well? Do they think more J is a more profitable layout? I'm certainly happy to have more J award space though.

  7. Yang Jin-Hong Guest

    Why can't they make it floor-to-ceiling? You know, for privacy reasons. Is it because the Japanese aren't tall enough for that?

  8. Greg Guest

    I like the burgundy it’s distinctive

    No headphones innovation from trains in the 90s is so Japan

    The ultra wide trend doesn’t seem to add much comfort or utility or even exclusivity vs the capacity lost. The LH 744 upper deck side bed was the best execution of getting more out of width

  9. Abidjan Gold

    Underwhelming, especially the color choices.

  10. Lance F. Guest

    In my old job we had directional speakers that only the person in front of the speaker can hear, they are pretty awesome. You could be standing a foot away from me and couldn’t hear anything. I’m assuming they have similar speakers in first class.

  11. hbilbao Guest

    Looking at Japan Airlines' new premium economy seat makes me think that Emirates' 777 J seat is just like PE but with extra glitter.

  12. o.sidd Guest

    Definitely excited for these new flagship aircraft! Hope Airbus can get the rest of them to JAL without too much delay...

  13. JetBlueFanboy Diamond

    Wow, I'm impressed! It looks like JAL will offer a fantastic product across all 4 classes.

  14. Antwerp Guest

    What is with the Japanese airlines doing these new cabins to resemble, at least to me, old school train compartments. At least if they are going to do it, own it, and make it retro and vintage for fun. Give it that Venice Simplon sorta appeal. Otherwise it looks like an updated couchette on the Paris to Rome night train circa 2023.

  15. OldestFleetinUSA Guest

    You can bet that United is drooling for those "new" old 777s.

    1. ConcordeBoy Diamond

      ....based on what?

      Mergers aside, United hasn't purchased used widebodies in decades; and has given zero indication that they plan to now.

  16. J Ramos Guest

    I agree about the cabin colors selected by JL. The reddish tones with black are not relaxing. I wish they revert to their older palettes. Their 747 Garden Jet and the subsequent derivatives had a calming look. Now it’s got a more severe, dystopian-manga look of black and red. JL, with it’s more room in Y should have more comfortable cabins than NH but because the latter has a much friendlier shades of blue, it’s a wash.

  17. Beeper Guest

    I'm excited that an airline thinks it's worth putting F class in the A350. So many others have ditched F (I'm looking at you, Cathay Pacific).

  18. Lasdiner Guest

    Will they finally have air nozzles??
    Because what’s the point of this level of first class experience if you have to fly half naked and still sweat your butt off for 13 hours?
    JAL F is amazing but memories of Salon feasting are overtaken by the fruitless begging of lowering cabin temperature to the FAs (gomen nasai, its JAL policy, Sir)

    1. OldestFleetinUSA Guest

      ANA and SWISS as well. They practically force you into their PJs and then you sweat. Which is why I'm sticking with other carriers for now on. Not worth it.

  19. JAL fan Guest

    So this is going to fly every OTHER day and for how long until it's daily

  20. BenjaminGuttery Diamond

    1: Am I the only one concerned about the chairs having speakers? I can't imagine listening to someone else's movie/music. It can't be a "perfect" system.

    2: VERY happy to see a OneWorld airline as the launch customer for 2 different groundbreaking seats!

    3: Looks VERY much like their partner Qatar Airways.

    1. Galoot Diamond

      (1) Bring earmuffs to drown out the scratchy noise .

      (2) The FC sofa is more of a "grandstanding" seat in that the seatbelt is Not for the whole seat .

      (3) But the JAL food is better .

  21. Lisa Guest

    It is a sad state of affairs when in order to fly in comfort, Americans have to fly any other carrier that is not a US cattle call, rather almost any one of the international carriers. I never fly outside of the US on a US carrier. I wish the American carriers would step up, I would gladly fly the everywhere!

  22. WW Guest

    If you scrolled through these pages quickly; you may be forgiven to think that Qatar are introducing yet ANOTHER version of an F and J class seating!!! JAL are using the same colour palette and textural contouring, as Qatar Airways!
    (But then JAL always seems to tend to go for those darker colours, rather like their existing awful (IMHO) dark-brown leather FC seats.)

  23. joe Guest

    Feels very JAL. Not great design but I'm sure it'll be really comfortable and service exceptional as ever. Would appreciate them loading an extra bottle of Salon, though!

  24. Yang Jin-Hong Guest

    Ughh is it so hard to make that first class fully private with floor-to-ceiling walls and doors instead of that oversized bootleg Residence seat?

  25. Yang Jin-Hong Guest

    It's been 7 years and the only one that rivaled the Qsuites was ANA's The Room, which was 5 years ago.

  26. On time all the time Guest

    Hello,

    Like most of you, I find the colours very dull but let's see what the cabins will look like in reality. First looks exceptional.
    As for the Pyjamas (sorry from the uk) I think this is taking the concept from hotels in Japan where you find them, They are usually very beautiful. I think the idea may be to be the Japanese hotel in the sky.

    1. Jm Guest

      Right about the pajamas — how many go to waste ending up in people’s closets unopened (err…guilty)? To dismiss the policy as “cheap” is shortsighted and ignorantly judgmental. Recycling them, like bedding, is more sustainable — JL should be commended.

    2. Gio Guest

      How do they collect the PJs at the end of the flight? What if a customer is still sleeping before landing?

    3. Galoot Diamond

      They wake up the customer and take the pajamas .

  27. Donna Diamond

    Overall the new interior looks incredible. I’m with the others on the headrest speaker system. Not convinced this is a good thing for those seated close who are not using it and/or trying to rest.

    1. JB Guest

      That may be a concern in Business Class, but I guess we will have to wait and see how they are once these planes start flying. In First Class, the suites are so far apart and enclosed that I think with the right technology, this shouldn't have any problem for others. If they are light sleepers, some ear plugs should do the trick.

      My concern with this technology is what happens when it is...

      That may be a concern in Business Class, but I guess we will have to wait and see how they are once these planes start flying. In First Class, the suites are so far apart and enclosed that I think with the right technology, this shouldn't have any problem for others. If they are light sleepers, some ear plugs should do the trick.

      My concern with this technology is what happens when it is broken. Is there a back up headphone jack, and will there be high quality backup headphones onboard? Would that seat then be unoccupied for that flight? The A35K will be operating predominantly long haul flights for JAL, so not having sound for an entertainment system would be a big inconvenience.

    2. starwalker Member

      headphone from B&O, and Audio-Technica will still be provided

  28. TravelinWilly Diamond

    Why is it that the leg rests in PE look like they're designed to cut off circulation to the lower legs and cause deep vein thrombosis?

    And how will the speakers in the headrests not disturb other pax?

  29. D3kingg Guest

    Hard pass. I’ve already been to Tokyo twice this year and have flown more international first class than the majority of OMAAT readers. What about watching tv with no headphones !? ? ? ? ? ? ?

  30. Tim Dunn Diamond

    another note.

    ANA has the Boeing 777X on order but is not going to receive them for years after JAL's A350-1000s enter service.
    Both airlines currently operate low density premium configured 777-300ER fleets.
    JAL will have a huge cost advantage by being able to put the A350-1000s into service well before ANA's B777Xs.
    The B777-300ERs burns the most fuel of any aircraft in their fleets right now.

  31. Alonzo Diamond

    So many whiny, entitled comments. Y'all have been so spoiled that you are no longer satisfied with greatness. Funny how nobody holds USA airlines to the same standard.

    1. Galoot Diamond

      If it is so great , why is there no sink with hot running water ?

    2. TravelinWilly Diamond

      "Funny how nobody holds USA airlines to the same standard."

      That's because everyone knows that US airlines suck (esp. on international routes), and everyone understands that they'll never be able to change that.

      The more you know...

  32. pogonation Guest

    Amazing the number of complaints here. This to me is the best F seat in the sky. I fly F fairly regularly and the most important to me is size of bed. The closer they can get to replicating the size of a real bed and allow me to spread out, the better. This is why designs such as Qantas new F don't excite me at all since it just seems like they have wasted...

    Amazing the number of complaints here. This to me is the best F seat in the sky. I fly F fairly regularly and the most important to me is size of bed. The closer they can get to replicating the size of a real bed and allow me to spread out, the better. This is why designs such as Qantas new F don't excite me at all since it just seems like they have wasted tons of space for a seat and a separate bed and I will end up sleeping in a narrow space... i.e it is a gimmick.

    I am very excited to try this new seat but given the pricing of Japanese Airlines (NH & JL) F I will have to hope they release award inventory!

    1. JK Guest

      I am very confident Qantas will reveal their seat lowers to go flat next to the fixed mattress, and with a substantial mattress topper it will become a very comfortable, wide bed. Qantas are known for teasing out product updates to create more PR hype - watch this space!

  33. Tim Dunn Diamond

    just a few replies in regard to some of the comments

    - JAL and ANA both have a low density configuration on their 777-300ERs that they use from NYC to Tokyo now. This is more of the same thing. Whether JAL uses this same configuration on its entire fleet of A35Ks remains to be seen. I doubt if they will have this on their entire A35K fleet because there aren't that many routes that can...

    just a few replies in regard to some of the comments

    - JAL and ANA both have a low density configuration on their 777-300ERs that they use from NYC to Tokyo now. This is more of the same thing. Whether JAL uses this same configuration on its entire fleet of A35Ks remains to be seen. I doubt if they will have this on their entire A35K fleet because there aren't that many routes that can support yields this high.
    - JAL is using this configuration for product purposes but may use it to get the same kind of range as QF will get with its Project Sunrise 35Ks. Japan is much more favorably positioned geographically to have very few routes where these are necessary.
    - It is doubtful that those who talk about the lack of an air vent in the middle of the first/business class cabins have ever actually flown in an A350 premium cabin that doesn't have air vents. Airbus did an outstanding job of air circulation and while the air vents provide more air w/o air vents, there is more than enough air circulation for me, someone who likes blowing cold air. Only when closing suite doors does air circulation become reduced but it is possible to overcome that w/ a small crack in the door - or a passthrough grill if an airline chooses to install it.
    - the headphone speakers are awesome and I would welcome that on any airline instead of a headphone. It is certain they cannot be heard outside of the area of the headrest.

    Both of JAL's first two A350-1000s have been built but sit in Toulouse without engines along w/ a dozen other A350s. Rolls Royce is apparently struggling to deliver engines based on the rate of deliveries off of the A350 and A330NEO lines.

    it will be interesting to see if these 2 first two aircraft enter service on time but most airlines require at least a couple weeks of work after aircraft delivery, esp. for a new type, after delivery from the manufacturer.

    1. Jordan Diamond

      Its a 1:1 repalcement. Wherever the 773s go now, these will be replaced on those routes. Simple.

      The Japanese are never late. Airbus is VERY careful with Japanese airlines, since it took nearly 40 years to win their business for widebody orders.

    2. Tim Dunn Diamond

      the article acknowledges that the A350-1000s will already be late.
      If it is Rolls-Royce that is late, they will face penalties from Airbus but Airbus can't deliver the planes any sooner regardless of who is at fault
      Either way, unless Airbus gets engines on those planes within a week or so, JAL will be hard-pressed to get them into service this year. Even after the engines are hung, there are flight tests that...

      the article acknowledges that the A350-1000s will already be late.
      If it is Rolls-Royce that is late, they will face penalties from Airbus but Airbus can't deliver the planes any sooner regardless of who is at fault
      Either way, unless Airbus gets engines on those planes within a week or so, JAL will be hard-pressed to get them into service this year. Even after the engines are hung, there are flight tests that have to be performed.
      And there really is no evidence that Airbus considers any customer more important than any other. Some airlines might be willing to consider compensation from Airbus for a delay, though, which could allow them to prioritize customers that either won't accept a delay or for whom the price is not high enough.

  34. k1 Guest

    I look forward to seeing whether this product (Unity of Safran) will be installed on the 787 in the future. I hope this product will be installed on the 787 as well.

  35. Galoot Diamond

    Japanese are not so large ... so the sumo seat is too much . JAL might fly one sumo wrestler for every 100,000 passengers , and likely not in first class .

  36. pstm91 Diamond

    The fact there are so many complaints here in the comments shows how spoiled we've become. Nothing is perfect or will please everyone, but this looks fantastic across the board.

    1. Galoot Diamond

      Is everyone allowed to have their own opinion ?

    2. ECM Guest

      Yes, including the person that you're responding to as well.

  37. George Guest

    It's quite interesting comparing it against Qantas and their A350-1000 configuration as they have just one seat less. JAL are being rather generous.

    1. ECM Guest

      Yes, including the person that you're responding to as well.

  38. Evensteven Guest

    It's interesting to note that Tobu Railway company operated train services with built-in speakers in its headrest back in 1990s. It worked!

  39. Marketta Von Attached Guest

    Not convinced you won't be able to hear other passengers' in-seat speakers.

    1. Galoot Diamond

      I will bring ear muffs to drown out the scratchy noise . Farewell to a quiet read .

  40. Jetiquette Guest

    "There will exclusively be overhead bins along the windows". Sounds great until you think about no A/C above the middle seats, if they even have A/C on the plane at all.

  41. Mike O. Guest

    Looks like they'll be the second airline (CX is the first on their A321neo) to have 4K across all classes. And they'll be using Panasonic's NEXT platform. As far as why they went with burgundy, like most airlines, they're basically applying their signature colour palette. Perfect example would be CX's Jade Green in Business (sans A321neo) as well as ANA's blue (sans The Room). The First Class suites actually remind of some concepts for SQ...

    Looks like they'll be the second airline (CX is the first on their A321neo) to have 4K across all classes. And they'll be using Panasonic's NEXT platform. As far as why they went with burgundy, like most airlines, they're basically applying their signature colour palette. Perfect example would be CX's Jade Green in Business (sans A321neo) as well as ANA's blue (sans The Room). The First Class suites actually remind of some concepts for SQ years ago: https://www.dca-design.com/work/singapore-airlines-first-class-interiors With 33-34" pitch in Economy, I don't think it's debatable that they're the best in the industry. And it looks like they haven't drifted away from those shell-type seats in Premium Economy which they have had for decades.

  42. AMR Dragon Guest

    They should have kept the 777s for growth purposes.
    They could have been used to open new routes

  43. Up Up & Away Gold

    I suspect the reason you have to leave the pajamas behind is that they are worried that someone might wear them right off the plane. Would you agree Ben?

  44. A_Japanese Gold

    Great first class, and solid business class - I am totally fine with current Apex seats but this new seat would definitely be an improvement.

    However, it will take almost four years to fully deploy new seats… Is JAL quite conservative, or delivery slots of A350-1000 are so full?

  45. BZ Guest

    Another example that shows how trash airlines are in the English speaking world. Well done Japan Airlines

  46. Mangiafica Guest

    The range on this thing with so few seats will be biblical. ULR territory.

    Japan has a huge Brazilian expat population. Now even with so few seats it won't have that kind of range or even anywhere near, but it's interesting to contemplate what could be possible in future, especially with an A350 Neo...

  47. Mark S Guest

    No individual air vents I suppose....disappointing, especially when they keep the cabins so hot.

  48. John Guest

    I wonder if the seat speakers use 'aimed' ultrasonics, this would mean there's a set space where you'd hear the speakers, once away from it they're silent to human ears.

  49. Gorgor Guest

    Will the seats also feature Bluetooth audio? It seems kind of weird to have so much space to get comfortable but can only listen to the audio if sit straight up in your seat...

    1. Mangiafica Guest

      So long as your head is on the headrest you'll be able to hear the stereo audio. The headrest moves with the seat so even reclined you shouldn't have an issue.

      They should have completely enclosed the first class suites and introduced 5 or 7 channel audio instead of just stereo. And a seat transducer.

  50. peter Boulton Guest

    Another comment------Looking at this,i'm rather underwhelmed------dont like the colour------MUCH prefer ANA first class!

  51. peter Boulton Guest

    Not as spectacular as i thought it would be!

  52. Philip Poon Guest

    The Business Class isn’t too much different than Delta One suites and the Premium cabins aren’t really that suitable for those who are travelling with a mate due their staggered separation arrangement that they chose.

    At the end of the day ANA offers something better.

  53. David H Guest

    I can't quite get past that color scheme - between the burgundy finish and the wierd color carpet it's like a Marriott from 70s. Why would they do this? Or maybe it's better in person.

  54. David Diamond

    Of all the carriers in the world, a Japanese carrier would be last I'd expect to use headrest speakers.

    That said, the hard product does otherwise look great.

  55. Doggo Guest

    So in J you don’t get to keep the PJs??

    1. A_Japanese Gold

      JAL provides PJ in collaboration with Japanese sleepwear maker Uchino and their PJ is retailed from 130USD - giving away for J passengers maybe a little bit too generous.

    2. DT Guest

      If it retails for $130 then it costs them no more than $15 to manufacture. Even at 100% markup it would cost the airline $30. That’s less than the cost of a meal and it would be a very nice gift. On a several thousand dollar ticket, it’s a tiny price for the airline to pay for a nice perk.

    3. flyboy Guest

      This, in conjunction with penalties for missing items perhaps.

      @doggo, In Japan, you go to a restaurant, the restaurant gives you an Oshiburi. At the end of the dining experience, the oshiburi along with any remaining plates are taken. In many cases, if the oshiburi is not returned to the delivering/cleaning company’s crate, the restaurant is charged a fee per missing oshiburi (which are counted during the cleaning process).

    4. Maxi Guest

      Just the same as ANA does in J. You can „rent“ the PJs for the flight and that’s it. All the biz / opm travelers would probably throw them away anyway.

    5. jeff rivera Guest

      It is really weird wearing a PJ that has been used by hundreds of passengers before. Either offer or not at all.

    6. ECM Guest

      No different then sleeping on bed sheets in a hotel that have been used by hundreds of other people. That's why they invented waking machines.

  56. VLADIMIR Guest

    It's a shame that the best airline in the world has chosen the worst seats in the industry for economy class. Recaro is never about passenger's comfort. Also Recaro doesn't have 18" seats in their product lineup, actually these seats are 17". What a deteriorating compared to their royally generous 19" wide seats in 2-4-2 787s...

  57. starwalker Member

    apparently they are implementing the new speaker announce by Safran in 2022 (https://www.safran-group.com/pressroom/safran-reveals-euphony-headset-free-sound-solution-2022-06-10)

  58. RF Diamond

    I'm glad that a great economy product is still the plan for JAL.

  59. Paul Gold

    Wow, seems like a great seat! Curious about the noise from the speaker system though.

  60. Robert Fahr Guest

    No USA carrier will ever offer that much pitch in BE.

    1. Roberto Guest

      Timm Dunn disagrees. Delta is the best airline in this galaxy.

    2. Tim Dunn Diamond

      Delta is a whole lot more profitable than JAL but they do not offer a product of this caliber

    3. CPH-Flyer Gold

      Delta's credit card operations are a lot more profitable than JAL's ditto. But sadly Delta does not invest the credit card profits in to better cabins, better catering, or proper staff training. So while they could probably afford to be a globally stellar airline, but they chose to be a globally mediocre airline.

  61. Clem Diamond

    F looks really innovative, while J looks very standard and I'm worried that premium economy is one of these fixed shell seats that just slouches forward and are insanely uncomfortable (like what Air France has). Other than that, the color scheme and finishes are a little sad on the renderings but hopefully it'll look better in person.

    1. Clem Diamond

      And yeah this speaker situation is odd. Are you going to be able to hear what your neighbors are watching ?

  62. maxell azaria Guest

    spacious/ tech filled but the color theme is a little underwhelming. Theres no warmth.

  63. JK Guest

    In the video the premium economy seat goes flat, right up against the shell of the seat in front, not sure how comfortable that would be but an interesting feature I have not seen before. The FC seat appears to be able to accommodate 3 people as there are 2 sets of seatbelts on the seat portion and another seatbelt on the ottoman. Would be good for a little meeting or a chat with friends/...

    In the video the premium economy seat goes flat, right up against the shell of the seat in front, not sure how comfortable that would be but an interesting feature I have not seen before. The FC seat appears to be able to accommodate 3 people as there are 2 sets of seatbelts on the seat portion and another seatbelt on the ottoman. Would be good for a little meeting or a chat with friends/ family. Interesting to see 2 carryon suitcases stowed, I wonder if they will allow people to bring 2 bags (can't see why not). Looks amazing and I suspect Qantas will offer a similarly wide bed, they just haven't announced it yet but their seat likely goes fully flat against the fixed bed. Looks so comfy, if not a bit too wide, but I am sure there will be ample pillows / cushions to cocoon oneself.

    1. Ken Guest

      I've been allowed two bags on Air France biz before, JAL most definitely would allow for 2 on first!

    2. 305 Guest

      Always wondered if they actually let you do that! I've flown AF J a bunch of times and noticed that the carry-on allowance was 2 bags and a personal item. Never tried to "test it" as I assumed I would be forced to gate check for a huge fee. Good to know!

      @Ben, that could be a helpful article! Airlines with more generous (or onerous) baggage requirements.

  64. Cam Member

    Looks absolutely stellar. Can't wait for reviews of the new product, particularly F. I have to imagine finding award space will be close to impossible.

    1. Jay* Guest

      That’s why a bunch of us already booked it many months ago when award space wasn’t too difficult to come by :).

  65. Tim Dunn Diamond

    wow. Just wow. Congrats, JAL.

    1. Eskimo Guest

      I think you made a typo.

      Did you mean DAL not JAL?

  66. Betz Guest

    Speakers built into the headrest? I’d much prefer noise cancellation headphones. I assume this is fully tested and even at maximum volume you won’t hear other people’s movies.

    1. Mangiafica Guest

      Knock it once you've tried it

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

TravelinWilly Diamond

Why is it that the leg rests in PE look like they're designed to cut off circulation to the lower legs and cause deep vein thrombosis? And how will the speakers in the headrests not disturb other pax?

2
Alonzo Diamond

So many whiny, entitled comments. Y'all have been so spoiled that you are no longer satisfied with greatness. Funny how nobody holds USA airlines to the same standard.

2
pstm91 Diamond

The fact there are so many complaints here in the comments shows how spoiled we've become. Nothing is perfect or will please everyone, but this looks fantastic across the board.

2
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