Garuda Indonesia has an excellent first class product, which I’ve historically ranked as being one of the best in the world. It has been many years since I’ve flown Garuda Indonesia first class, and I was making imminent plans to give the product another try.
While we’ll see this plays out, unfortunately it seems like Garuda Indonesia’s days of offering first class might be numbered, which is hardly surprising. Then again, we’ve seen the airline backtrack on this before, so who knows how this plays out…
In this post:
Garuda Indonesia only has two planes with first class
Garuda Indonesia has long been in a challenging financial situation — the airline can’t seem to keep any CEO for a long period of time, and therefore doesn’t have much of a vision. Beyond that, the government provides the airline just enough support to stay in business, but not enough to thrive.
Garuda Indonesia has a fleet of roughly 80 aircraft, though you’ll only find a first class cabin on the carrier’s Boeing 777-300ERs. The airline has eight of these jets, with only two featuring first class, so we’re really talking about a tiny fleet.
In reality, the active fleet is even smaller than that — the 11-year old plane with the registration code PK-GIF has been parked since April 2025, so the 10-year-old plane with the registration code PK-GIG is the only one with a first class cabin that continues to be in service.
For a long time there have been discussions of Garuda Indonesia potentially eliminating first class, given that it’s such a small network, and one wonders if it even makes sense. For that matter, Garuda Indonesia used to have first class on eight of its 777s, but reconfigured six of them to remove first class.
It’s worth noting that not long before the second 777 with first class was parked, one of the 777s was actually leased by the government of Indonesia, as the presidential plane. For what it’s worth, Indonesia’s president otherwise uses a Boeing Business Jet, though obviously a 777 has significantly more range and capacity.
Garuda Indonesia has stopped selling first class
Historically, Garuda Indonesia’s primary route with first class has been the carrier’s flagship 2-3x weekly flight between Jakarta (CGK) and Amsterdam (AMS), which operates with the following schedule:
GA88 Jakarta to Amsterdam departing 10:00PM arriving 7:50AM (+1 day)
GA89 Amsterdam to Jakarta departing 12:05PM arriving 7:55AM (+1 day)
To some that might seem like a random destination for offering first class, but it’s likely a combination of factors. Amsterdam is a SkyTeam hub, and there are also big historical ties between the Netherlands and Indonesia. Now, I still doubt there’s actually huge first class demand, since every time I look at availability on this flight, it seems pretty wide open in first class.
Over the past several months, we’ve also seen the airline sometimes operate the plane with first class on some frequencies between Jakarta (CGK) and Tokyo Haneda (HND), which operates with the following schedule:
GA874 Jakarta to Tokyo departing 11:25PM arriving 8:50AM (+1 day)
GA875 Tokyo to Jakarta departing 11:45AM arriving 5:35PM
However, that has changed as of July 31, 2025, and now the only route to feature first class is between Bali (DPS) and Tokyo Narita (NRT), which operates with the following schedule:
GA880 Bali to Tokyo departing 12:20AM arriving 8:50AM
GA881 Tokyo to Bali departing 11:00AM arriving 5:25PM
I of course see the premium leisure demand that might exist in that market, though there’s certainly some irony to the carrier’s only first class route not being out of its primary hub. It’s funny, because Garuda Indonesia has a first class lounge in Jakarta, so I assume that doesn’t get much use anymore. Then again, it previously saw at most eight passengers per day, so I guess that’s not a huge difference regardless.
Here’s where it gets really strange — as of October 21, 2025, Garuda Indonesia has no flights scheduled with first class for sale across its entire network. As of October 26, 2025 (the start of the IATA winter season), Garuda Indonesia has seemingly scheduled a 777 with a first class cabin back onto the Jakarta to Tokyo route, though the airline isn’t actually selling first class seats, and instead, first class is zeroed out.
So we’ll mark this as “developing” for now, though it sure seems like it’s a real possibility that this might finally be the end of Garuda Indonesia first class. There’s simply no justifiable business case for offering a product that’s available on a single plane, especially since Garuda Indonesia first class tickets don’t exactly fly off the shelf.
If that’s the case, will the airline reconfigure these planes and eliminate first class, sell this as some sort of a “business class plus” product, just seat business class passengers there, or what?
Who knows, maybe Garuda Indonesia is just being Garuda Indonesia, and hasn’t decided what it wants to do, and is zeroing out first class in the meantime. Regardless, I’m tempted to give Garuda Indonesia first class one more try before it’s potentially a product of the past.
Bottom line
Garuda Indonesia has a great first class product, which is only available on two aircraft (one of which is parked). Historically, the airline has offered first class between Jakarta and Amsterdam, as well as between Jakarta and Tokyo.
In recent weeks and for the next couple of months, Garuda Indonesia is offering first class between Bali and Tokyo. Then as of late October, it sure seems like this product might just be cut altogether, as the airline is no longer selling first class.
I’d be mighty bummed if Garuda Indonesia finally eliminates first class, though it also seems to make business sense at this point. I’ll be sure to provide an update when there is one, either confirming that first class is gone forever, or confirming that it’s once again on sale.
What do you make of the prospect of Garuda Indonesia discontinuing first class?
Would be sad if GA does away with its First class product - just flew on it from DPS - NRT last week and it was still a very solid experience, especially their service : https://www.instagram.com/p/DNdT9Utzu50/?igsh=NjFxOHczc2o1bmU5
I think the issue is like a lot of other State owned airlines, there are a lot of issues aw the selling of the F class for this, it is widely available for redemption or buy but only for this single route with no booking option for connecting or go to elsewhere, so your only option is to book a separate ticket by yourself to connect out of AMS or fly into AMS. Also for...
I think the issue is like a lot of other State owned airlines, there are a lot of issues aw the selling of the F class for this, it is widely available for redemption or buy but only for this single route with no booking option for connecting or go to elsewhere, so your only option is to book a separate ticket by yourself to connect out of AMS or fly into AMS. Also for people needs a visa to enter into the Schengen, it is really a pain. When you do not have a consistent product, customers who often flew first class will also choose to fly some other airlines like EK. However, I used to flow once and I have to say it is the best first class, absolutely not an issue with the product itself. If it is between JFK-LHR, I will fly every time. There are just a lot of airlines cannot do well even to let the customers to book their tickets online, if you would think this is the single most important way for a business to earn money, just unfortunately so many airlines doing very poor on that, like China Eastern.
I was in Indonesia earlier this year so I heavily researched the First class options. Oddly, Garuda seemed to have one-off F flights (like literally only one day to Tokyo and then nothing for another month and a half). It also seemed like the consensus was that the hard product was not holding up too well (not maintained well and outdated), and they weren't really differentiating the soft product between First and Business. So I'm...
I was in Indonesia earlier this year so I heavily researched the First class options. Oddly, Garuda seemed to have one-off F flights (like literally only one day to Tokyo and then nothing for another month and a half). It also seemed like the consensus was that the hard product was not holding up too well (not maintained well and outdated), and they weren't really differentiating the soft product between First and Business. So I'm not sure it'd be worth it even if you could find availability at the right time.
I ended up taking the short First class Singapore Airlines flight from SIN. Availability was plentiful for awards (and cheap!) and I got to use the Private Room. Apparently Indonesians wanting to fly First will mostly do this the other way around and head onwards from SIN considering how easy the hop over is.
It probably also has to do with demographics; Garuda is not really know to target westerners and those from advanced economies. As mentioned below, wealthy Indonesians tend to flock to SQ where it's just a 90 minute between the two capitals.
lol where do first class passengers go to the lounge in Bali? I’ve flown garuda in biz from dps to Sydney and the lounge there is shocking. Like a 2 star priority pass lounge.
I did really enjoy my flight though. Great service with lots of drink refills. I think about 30k virgin Atlantic miles for 7 hours in biz. Win.
Indonesia has plenty of very rich people but their first class is SQ, so Garuda has a problem there
Just flew their first class between CGK and AMS a month ago, still a world-class experience with amazing ground service, would be very sad to see it go.
Now skyteam becomes an even worse alliance, no respectable first class except maybe La Premier Inn
Too bad about Garuda overall. It did seem like in the early to mid 2010s they were kind of on the cusp of becoming a world class Asian airline but just couldn’t seem to make it work.
A long historical connection is a very nice way of saying the Dutch colonized Indonesia
And "colonized" is a lovely euphemism for exploited.
Garuda is one of the worst airlines I've flown with, they are deviant crooks!
Do read thousands of complaints detailed on Trip Advisor about Garuda, it's just awful.
Indonesia is an amazing country with spectacular people, they don't deserve those bastards.
Ben, I have many friends at GA and this product isn’t going away. They just don’t know where to serve next in short…
Ben if you try GA F, also give their business class on the newish A330neos a whirl. The Stelia Opal seats are not world-class, but I've been more than pleasantly surprised with the soft product.
Stop expecting things to make sense. That's not how this part of the world operates.
Unlike the USA, which operates totally based on reason, logic, and sense nowadays?
Is there even a business case for first class in Indonesia? I would think that Malaysia would have a better case for first class and even Malaysia Airlines has gotten rid of theirs.
Aside from Singapore, I just don't see any other country in ASEAN that can make first class viable. Thailand would probably come close, but even then, that's a bit iffy.
TG does have a first class product though.
While they do have first class, is it a viable business case for them? Or is it only viable for the Thai royal family? Apparently after doing some research, Thai brought back first class just for the King!
Singapore is the only country in the region who has an advanced economy and a global financial hub so they do have a viable business case for first class. Thailand on the other hand is still considered...
While they do have first class, is it a viable business case for them? Or is it only viable for the Thai royal family? Apparently after doing some research, Thai brought back first class just for the King!
Singapore is the only country in the region who has an advanced economy and a global financial hub so they do have a viable business case for first class. Thailand on the other hand is still considered a developing country whose economy is primarily driven by the automotive sector.
The average GDP of a country is one thing.
But if wealth is very much skewed (common in several developing countries) then the number of people who can afford first class (but not to fly private) may be substantial.
Indonesia has plenty of wealthy people that could support GA’s first class. The problem is they are mostly travelling first class on SQ.
Based on what?
There are 200,000 people in indonesia worth over US$50m