Four Seasons Embarcadero Owner Defaults On Loan

Post-pandemic, we’ve seen quite an uneven recovery in the hotel industry. Leisure oriented properties have largely been doing incredibly well, with record rates and occupancy, while many business oriented properties have struggled.

San Francisco is probably the major US city that has been in the toughest position, given how heavily reliant the city was on convention business before the pandemic, but that hasn’t fully returned. In 2023, we saw the owners of San Francisco’s biggest hotel default on their loan. Now the owner of one of San Francisco’s best hotels appears to be doing the same, as flagged by View from the Wing.

San Francisco Four Seasons owner stops making loan payments

It’s being reported that the owner of the 155-room Four Seasons San Francisco at Embarcadero has stopped making debt payments on the property. In 2019, Florida-based real estate investment firm Westbrook Partners purchased the property for $126.6 million, and turned it into a Four Seasons.

The company took out a $72.5 million loan on the property, which it has now defaulted on. Payments haven’t been made since December 2023, and they’re now $3.15 million behind on their payments, according to a March 3 notice of default.

This notice of default gives the owners another 90 days to pay up, or else the property could be foreclosed on. Now, it’s possible that this is some sort of a negotiating tactic, and that the owners come to an agreement with lenders. Then again, this would hardly be the first San Francisco hotel that’s foreclosed on.

Just for some background, the Four Seasons Embarcadero is located within the 48-story 345 California Center building, and the hotel takes up the top several floors of the building. The hotel opened as a Four Seasons in 2019, then closed at the start of the pandemic, and then reopened again in 2021.

The property had quite a history even prior to that. It first opened in 1986 as a Mandarin Oriental. Then in 2015 it was sold, and became the Lowes Regency San Francisco. Then it was sold again, leading to the Four Seasons branding.

The Four Seasons Embarcadero is a great hotel with excellent service and breathtaking views, so I’m sad to see what’s happening there.

View from the Four Seasons Embarcadero

San Francisco hotels are in a tough spot

San Francisco has no doubt had some major struggles in recent years, with several factors at play. San Francisco has long been the place for tech people to be, and the pricing for everything reflected that. Add in that the city was popular with conventions, and it was a very lucrative market for hotel owners.

Unfortunately for San Francisco, a lot has changed. With more people working from home, some companies having left the Bay Area, business travel being down, and convention traffic not having returned to pre-pandemic levels, the demand for hotels in San Francisco continues to be greatly depressed, with no signs of that changing.

For hotel owners, that presents a real challenge. They can’t charge the rates they used to charge, and even with lower rates, occupancy is way down. Many hotel investors seemingly thought that prices in San Francisco would only keep going up, and many bought at the height of the market. In the case of the Four Seasons, buying a property in 2019 in San Francisco is possibly the worst timing imaginable.

Four Seasons Embarcadero guest room

Bottom line

The Four Seasons San Francisco at Embarcadero is facing a foreclosure. The hotel was purchased in 2019 for $126.6 million, and the owner is now several months behind on a $72.5 million. Within a few months we should learn what the future holds for this property. It’s really sad what has become of the San Francisco hotel market…

What do you make of the situation at the Four Seasons San Francisco at Embarcadero?

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Robert Guest

I currently live in San Francisco and I live in Noe Valley, I have for the past 10 years. San Francisco did have a hard time during COVID. Is San Francisco the dirtiest and grimiest city I have ever lived in?, yes it is. But have I ever felt unsafe in the city ever, NO. As long as you stay away from hotspots, such as the Tenderloin, Western Addition, SOMA and Inner Mission at night time. During the day, these places have no problems at all, no one is going to bother you, they just want their drugs and or alcohol and to be left alone but at night time, you don't want to go through them on certain streets. Just like in LA, NYC, Chicago, Dallas, Houston, New Orleans, Boston, DC, Miami, St Louis, Cleveland, Denver, Las Vegas, etc... We just had tne GDC here in San Francisco, there were over 30,000 attendees. Downtown was packed and lively. The bar at the Four Seasons was as packed as I have ever see it. Don't believe anything that anyone who currently doesn't live in the city has to say about San Francisco. Even the person that said that Noe Valley was scary, what the hell are they even talking about, we have exactly 4 homeless people in neighborhood and none of them have ever acted aggressively to anyone ever. I have walked back home from bars on Market St and in the Castro and Mission at 2am and I have never had an incident ever. And trust me, I have walked home with more than a few beers in my system. San Francisco is turning the corner and cleaning it's act up and in 3-5 years, it should be back and better than ever. Just have common sense when you are here, as the income inequality is the greatest in the US. Don't leave anything in your car, rental or otherwise. Don't flash high end jewelry or watches in public. And know your surroundings at all times. It is basic city living rules. Enjoy your time in the most beautiful city in the US and enjoy everything this city has to give you and the surrounding area also!

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Vinay Guest

"San Francisco has no doubt had some major struggles in recent years" --- Understatement of the century! Sky high prices and crime combined with widespread homelessness/junkies and the necessity of a "human feces map" tells you everything you need to know. SF was a beautiful city which has run into the ground by "progressive" policies.

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InternationalTraveler Diamond

We like to go to San Francisco for occasional weekend staycations. The few blocks around the tenderloin are not the place to be, they never were and got worse recently. On the bright side, 5-star hotels were never as affordable as they are now. Most areas in the city are just fine.

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Bob Guest

LOL...Well it is to be expected. Interesting that many reasons were provided here except the biggest one! Open Drug use and Homelessness taking over the town. Conventions are not coming back due to this which is sad as SF was one of my favorite business destinations to travel to. However bigger yet is that tourist travel has not slowed down however has in SF...Hummm could it be due to what vacationers incur on a vacation there today. Of course! Don't look for SF to be back anytime soon until the streets are cleaned up and the city is safe again.

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Biglaw V10 Partner Guest

On the tech/work-from-home issue: Less than 10% of San Francisco works in tech. SF's association to tech is synecdoche. All the giants are down south in the Peninsula--the SF <i>Bay Area</i>. Facebook, Google, and Apple all fit this bill. Salesforce is the only big tech company with a bona fide HQ in SF proper, and let's face it, they're not Facebook/Google/Apple caliber. A decade or two ago, SF was a hotbed of fly by night startups, but even still, made up a very small percentage of SF overall. WFH has been dialed way back. Fully remote jobs in tech are few and far between.

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