SAS Flight Diverts After Live Mouse Found In Meal

SAS Flight Diverts After Live Mouse Found In Meal

24

Flights divert all the time, for a variety of reasons. Sometimes it’s due to mechanical issues, sometimes it’s due to medical issues, and sometimes it’s because… a live mouse pops out of the inflight meal?!

SAS flight to Malaga diverts to Copenhagen over mouse

This incident happened on Wednesday, September 18, 2024, and involves Scandinavian Airlines (SAS) flight SK4683, scheduled to fly from Oslo (OSL) to Malaga (AGP). The 1,766-mile flight was operated a seven-year-old Airbus A320neo with the registration code SE-DOX. It took off from Norway roughly on schedule, at 2:05PM local time, and was supposed to land in Spain at 6:05PM local time.

After takeoff, while food and drinks were being served, one passenger discovered a live mouse in her meal (or snack… after all, we’re talking about an SAS flight within Europe here). Specifically, she opened the box with the food, and a mouse scurried out, and escaped into the cabin.

As a result, the crew made the decision to have the flight divert as soon as possible. The plane ended up heading for Copenhagen (CPH), where it landed 1hr40min after it departed. As you can see, the plane entered some extended holding patterns prior to landing.

The flight diverted to Copenhagen

The airline describes the decision to divert as being in line with company procedures, as the mouse posed a safety risk, due to the risk of electrical wiring being chewed. As an airline spokesperson explains, “this is something that happens extremely rarely,” and the airline has “established procedures for such situations, which also include a review with suppliers to ensure this does not happen again.”

A passenger describes the situation onboard as calm, and states that passengers weren’t stressed at all.

To be honest, I’m surprised these kinds of situations don’t happen more often:

  • For one, airplanes spend quite a bit of time on the ground with doors and panels open, which is how we sometimes see animals (including snakes) make their way onto planes
  • Then you have all the things that are loaded onto aircraft, including food, bags, and more, which could contain creatures as well; honestly, there’s a shocking number of rodents at many airports, so I’m also not surprised that they sometimes make their way onto planes

We’ve sometimes seen people find dead animals in their meal (and I’m not talking about non-vegetarian food), so I’m not sure whether this is better or worse…

Scandinavian Airlines Airbus A320neo cabin

The airline handled this situation efficiently

We have to give Scandinavian Airlines credit for how well it handled this situation. The jet touched down in Copenhagen at 3:45PM, and at 5:21PM, the passengers took off for Malaga on a different Airbus A320neo, with the registration code SE-ROR.

While the flight was initially supposed to arrive in Malaga at 6:05PM, passengers ended up landing at 8:22PM. A delay of just over two hours for both a diversion and finding a new aircraft is quite impressive!

In fairness, it helps that the airline diverted to another hub, and also that the airline has quite a large fleet of A320neos, all of which have an identical configuration. Either way, the logistics here aren’t that easy, in terms of transferring bags, passengers, etc. I don’t think this could’ve been handled much better.

Passengers were quickly put on another aircraft to Malaga

Bottom line

A Scandinavian Airlines Airbus A320neo scheduled to operate from Oslo to Malaga had to divert to Copenhagen, after a live mouse was found in the inflight meal, and escaped into the cabin.

I’m surprised this doesn’t happen more often, and the airline really handled this situation quite efficiently, given there was a delay of just over two hours at the final destination, despite a diversion.

What do you make of this SAS mouse diversion?

Conversations (24)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. JediTev35 Guest

    Was the meal Ratatouille? Was the catering done by Chez Remy?

  2. Emily Guest

    Probably the only non-synthetic ingredient in that snack box (aka a diabetic’s nightmare)

  3. ImportViking Gold

    I'm sure the Swedish Chef would be proud of serving fresh meat.

  4. Dwondermeant Guest

    You know folks mice like to dine too
    They just can’t book a flight and board the aircraft as you do
    Don’t be so critical and harsh
    A mouse has a mother and a father too

  5. ToshaGo Gold

    This is taking the “raw food” menu option a step too far.

  6. DJT Guest

    Rats, part of the daily diet and common entree of the new people of Springfield.
    I saw it on the television

    1. BradStPete Diamond

      Ha !!!! Excellent!!

  7. Davisson Guest

    Like what they say, have a mice in a meal a day, keeps the flying bug away.

  8. Watson Diamond

    I've had it with the MF mice on this MF plane.

  9. 9volt Diamond

    I would have kept my mouth shut. It's not worth the hassle and inconvenience of a diversion.

  10. Maryland Guest

    The mouse heard about a very nice park in Copenhagen that inspired Disney. Planning carefully, he timed his appearance...
    I would not be surprised if this was the only rodent. When you see one there are likely more. Ugh.

  11. DCharlie Guest

    Well - this was an upgrade compared to the disgusting food generally served on SAS and European airlines in general. Given the state of the European economy, I am surprised that SAS did not try to charge extra for the extra protein.

  12. Eskimo Guest

    In other news, officials are overwhelmed by a sudden outbreak of Leptospirosis spreading across Denmark.

  13. Jared Guest

    Guess they needed Snakes on a Plane....

    1. Mason Guest

      Air France-"KLM" partnership worked out greatly in this aspect.

  14. Julia Guest

    Say what you will, but they sure seemed to pass out those snack boxes fast and efficiently.

  15. Dave Guest

    Every plane needs to be equip with a cat. Just hope it is not Tom.

  16. Randy Diamond

    Was the mouse found? If not, then still could chew on the wiring.

    1. Tim Dumdum Guest

      Did the FA greet the passengers with a 'have a mice day?'

  17. Klaus_S Member

    I am Surprised to see that the plane was put back into service the next day. I always thought that everything must be checked.
    But well, maybe they quickly found the mouse in CPH?

    1. quorumcall Diamond

      Perhaps someone caught the mouse in the air after the mouse was found? And removed it from the aircraft immediately upon landing? So only the checks were required

    2. quorumcall Diamond

      Like Ben mentions that the mouse escaped into the cabin, although it might have been in a pretty obvious place and caught quite easily by a member of staff later on

  18. BuiltInYorkshire Guest

    I remember seeing an iguana just off the runway after deplaning in the Galapagos, wonder if they could clamber up the stairs whilst nobody was looking?

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Tim Dumdum Guest

Did the FA greet the passengers with a 'have a mice day?'

2
Watson Diamond

I've had it with the MF mice on this MF plane.

2
snic Diamond

Welcome to SkyTeam! -Mickey

2
Meet Ben Schlappig, OMAAT Founder
5,163,247 Miles Traveled

32,614,600 Words Written

35,045 Posts Published

Keep Exploring OMAAT
  • November 7, 2021
  • Ben Schlappig
31
Review: SAS Plus Airbus A320neo