While a large number of airlines are introducing Starlink inflight Wi-Fi due to its superior speeds, Delta is countering the trend, and is instead going with Amazon Leo. As I see it, this puts Delta at a major disadvantage, because Amazon Leo will only launch in 2028 at the earliest, and Delta hasn’t even committed to installing the service throughout the fleet.
While we’ve heard a lot of potential reasons why Delta elected not to introduce Starlink, here’s something we haven’t publicly heard before…
Delta CEO comments on Elon Musk at company events
The always in-the-know JonNYC has the scoop on some comments that Delta CEO Ed Bastian reportedly recently made at some company events, specifically addressing questions about Delta not introducing Starlink. Here’s the relevant part about what Bastian reportedly said about Starlink and Elon Musk:
re: starlink, Ed said, “We do not want to be with Elon Musk. Trust me.”
Side note: at a different, earlier event, Ed also said that DL did test with starlink, but did not want to partner with Elon. “If you know his reputation, it’s all true what they say about him.”
Let me of course emphasize that these are comments that were reportedly made, so I can’t vouch for the accuracy of this firsthand. However, JonNYC tends to have great sources.
Is Bastian really that principled, or what’s going on?
I certainly have my opinions about Musk… I’ll leave it at that. That being said, I’ve been very supportive of airlines introducing Starlink, simply because it’s a massive improvement over what’s otherwise offered, and there’s not a competitor out there that can actually deliver.
The airline industry is hyper competitive, and United plans to have Starlink on all planes by the end of 2027, before Delta even introduces next generation Wi-Fi on a single aircraft. My feelings on Musk aside, I do appreciate being able to stay connected inflight, and I certainly don’t fault airline executives who are looking out for the best interest of their company.
I am a bit curious about what specifically Bastian’s beef is with Musk, in the context of him selecting Starlink for the publicly traded company he runs. Is he somehow just principled and takes issues with, you know, *gestures broadly*? Because Bastian has had quite some flattering things to say about certain other people, so this seems like an odd point at which to take some sort of a moral stand.
Or was there some aspect of the negotiations between Delta and Starlink that just left a bad taste in Bastian’s mouth? Or is Bastian concerned about the long term viability of Starlink, for some reason? Or is Bastian at this point just trying to save face, given how Musk publicly got involved in Delta’s decision not to introduce Starlink?
When I think of Bastian, the “p” word that typically comes to mind is “premium,” and not “principled.” So I’m not sure what to make of this…
Bottom line
Delta CEO Ed Bastian has reportedly partly been justifying the company’s decision not to introduce Starlink based on Musk’s behavior, and not wanting to be associated with him. On the surface, I’m almost impressed by how principled Bastian reportedly is, but I feel like he might just be deflecting here, after a deal with Starlink might’ve fallen through for other reasons.
What do you make of Bastian’s alleged comments about Musk?
Blasting a CEO that has corporate contracts in SEA, RNO, LAX, AUS & that MFE gate squatting route from AUS is BOLD.
took me a second to figure out what you were saying...
but interesting take that it's pretty stupid for Delta to be P*ssing off one of the largest employers in AUS.
You aren't wrong. Maybe that's another reason...
Elon didn't want to exclusively market with Delta so Ed got mad and couldn't believe Starlink wouldn't want brand affiliation with.... Delta. ;)
I have nothing to back that up, but it honestly wouldn't surprise me, at all
There's nothing wrong with a mere hunch, aka, a 'hot-take', MaxPower. In fact, the spicier, the better! I think you got what Roberto was saying, after all!
It only takes CEOs a matter of minutes/tweets before they go back to sucking up to (insert your personage).
It’s all true? Both the good and the bad? Or just the bad, in which case it’s not all.
Forgive me, but what's the good? I have not heard a single good thing about that man, at least once you get past the "he created so many compnaies!" bs.
What's the bad? And you can't quote what the media told you, be specific.
Found Elon's burner.
Where have you been? Elon has done Nazi salutes, literally tried to pay people to vote to swing elections and then there is his data vacuuming masked as DOGE.
Starlink is basically chick fil a but for satellite internet
What do you mean by that, it's obnoxiously Christian, forces pickles on you, and doesn't work on Sundays?
product good but management crazy
If your idea of "management crazy" [sic] is booking more than a billion dollars net profit for the last two quarters, then I'd love to find a couple of those lunatics to run our family office.
I never said Elon was bad at making money
Ed has no principles and he teaches his employees to be the same way, better to spread his evil. He also has no sense of smell, because his nose is jammed up Guillaume Faury's sphincter.
Tim has disappeared but we have a replacement.
Are you new here?
>I certainly have my opinions about Musk… I’ll leave it at that.
No, we'd actually like to hear. What about him do you specifically take issue with? A statement, a quote, a position he takes you don't agree with?
Or is it more of a 'I have to say this because the people we flew to Japan with' type deal?
I think it's the latter. You just want to be popular. That's okay.
Woah, that is a hot-take, 1991Girl!
Maybe, I’ve been too politically-correct. Perhaps, we do need to hear directly from more CEOs (real ones, like centi-millionaires and Fortune 500 and up, not made-up ones, like your cousin on LinkedIn). Like, why hasn’t Ed shared his bedtime skin-care routine with us via TikTok yet? Think of all the sponsored content opportunities!
Ugh, yet another example of the sad era of ‘Celebrity CEO’ that we apparently live in. Ed, Elon, Scott, can ya just run your companies, operate reliably, and maybe try to make life better for customers, workers and shareholders, alike? Nope. Gotta sling catty comments at each other, while nearly everyone else suffers. Pathetic.
AS, HA, UA, and WN will all have their fleets retrofitted with Starlink by the time DL starts installing Amazon LEO. And AA will have a good chunk of its Airbus planes converted to Starlink by then as well.
"United has 600+ planes with Starlink (~36% of the fleet)"
600 planes is over 52% of their fleet. John doesn't understand basic math but is a NYT bestseller?
It's on 608 UA/UAX (1,143+347=1,490) two-class aircraft so 41% or 38% of all UA/UAX aircraft. 1,000 aircraft by the end of the year, all the wide bodies before next summer and the whole fleet by the end of next year.
Ed, we're waiting for you to announce the return of domestic D1 to SEA.
Julie gets it. This whole charade is probably just to distract from Alaska's epic announcements today. Ed over there like 'but, but... don't forget about Delta...' (So, where do you think they'll pull the 75S from? SNA?)
“If you know his reputation, it’s all true what they say about him.”
What do they say about him? Who’s they?
Elon is a Nazi-sympathizer.
Ed - gotta say, this is a head-scratcher.
Ed may be making a smart long term call here. Elon is so unstable, and It’s my guess that Ed doesn’t want to stake his brands “premium” reputation on someone like him over the long term.
Many people are not aware that all data transmitted via starlink is 100% viewable by starlink. You can not get around it. VPNs, and similar (like icloud relay) are not permitted when you use starlink at home or...
Ed may be making a smart long term call here. Elon is so unstable, and It’s my guess that Ed doesn’t want to stake his brands “premium” reputation on someone like him over the long term.
Many people are not aware that all data transmitted via starlink is 100% viewable by starlink. You can not get around it. VPNs, and similar (like icloud relay) are not permitted when you use starlink at home or in the air. I am forced to subscribe to starlink as it’s the only viable option at one of my offices… and every time I do I know I have absolutely no privacy. The fine print is awful on that service. The difference between Starlink and most other internet providers is with Elon it’s not a matter of if he uses your data against you, but when… especially if he deems it in his favor to do so. Long history of doing so already.
Now imagine having contracts with corporations and not being able to provide their employees any type of data privacy while on your plane… Remember… if it’s free, you’re the product.
Or imagine when Elon decides to praise some awful historical fascist… do you want your brand and its hardwired infrastructure one can’t quickly undo tied to that s*it show ?
And for the record, I am no fan of delta here. But I do find this break away from corp group think a bit refreshing.
Another commenter already pointed out your point about VPNs is incorrect. I'd just like to add that the issue that may be causing your confusion is CGNAT (Carrier Grade Network Address Translation) which although not Starlink specific is less often used by older terrestrial ISPs that have not hit the limit on their IPv4 address range allocations. But hey - why not jump on that lefty "when in doubt blame Elon" bandwagon. The Elon hate...
Another commenter already pointed out your point about VPNs is incorrect. I'd just like to add that the issue that may be causing your confusion is CGNAT (Carrier Grade Network Address Translation) which although not Starlink specific is less often used by older terrestrial ISPs that have not hit the limit on their IPv4 address range allocations. But hey - why not jump on that lefty "when in doubt blame Elon" bandwagon. The Elon hate here is astonishing but I guess that says more for Ben's constituency which is obviously left leaning. Common sense in short supply in certain quarters it seems ...
I'd like to correct some of your misunderstanding.
Every ISP can see some of the data of the packets they transport. Primarily source/destination info so they know where to route the data. The payload of those packets is encrypted, and they can't see into that.
You absolutely can use VPN's over Starlink. I've used them on Starlink ground terminals and in the air without issue. They are not blocked (even on Qatar!). iCloud private relay...
I'd like to correct some of your misunderstanding.
Every ISP can see some of the data of the packets they transport. Primarily source/destination info so they know where to route the data. The payload of those packets is encrypted, and they can't see into that.
You absolutely can use VPN's over Starlink. I've used them on Starlink ground terminals and in the air without issue. They are not blocked (even on Qatar!). iCloud private relay is a separate issue, and that's not specific to Starlink. And there are configuration workarounds for it.
Ok, Dave’s very tactful response is correct and I stand corrected on the VPN issue. I still don’t think it’s safe to trust musk with any of your data (and let’s be honest, most people don’t use vpns 100% of the time), and I completely understand why a major corp wouldn’t want to heavily tie themselves up with him…
To be clear again, Musk doesn't have any of your data. If they wanted to, they could log the websites you are going to, but not what you are doing there. The payloads of all of your interactions with other websites are encrypted. All VPN's do is obscure the source/destination addresses of your traffic from the ISP you are using, which is helpful when you have an ISP blocking things (think China or other authoritarian...
To be clear again, Musk doesn't have any of your data. If they wanted to, they could log the websites you are going to, but not what you are doing there. The payloads of all of your interactions with other websites are encrypted. All VPN's do is obscure the source/destination addresses of your traffic from the ISP you are using, which is helpful when you have an ISP blocking things (think China or other authoritarian regimes). There are also big questions on what the VPN providers do with that info as well, so be careful there. Source: I've been working in IT enterprise network engineering and security architecture for the past 30 years.
that so many people continue to enrich this fascist boggles my mind.
The "RIP Delta" tweet because of wifi is absurd. I work in travel, I constantly talk about travel, and surround myself with people who are also very involved with traveling and the travel industry. I can hardly think of a time where someone I know booked a flight because of the wifi. I truly cannot think of a time - for myself or my clients - where an airline was picked because they had better...
The "RIP Delta" tweet because of wifi is absurd. I work in travel, I constantly talk about travel, and surround myself with people who are also very involved with traveling and the travel industry. I can hardly think of a time where someone I know booked a flight because of the wifi. I truly cannot think of a time - for myself or my clients - where an airline was picked because they had better wifi over the competition (strictly talking about commercial flights). I fly DL very frequently and find their wifi to be perfectly serviceable and rarely have issues.
True. I saw an interview with Maye Musk, his mother, and she’s as vile.
I don’t know anyone who chooses an airline simply because of their WiFi.. or wine selection.
Her son is supporting right-wing groups and bankrolling them. In the UK he showed his support for Christopher Yaxley Lennon/Tommy Robinson, who wants immigrants deported. But Elon is white l, so he doesn’t consider himself one lol.
Had a guy watching four NFL games on an iPad split screen on a Starlink flight Sunday. NPS (Net Promoter Scores) double, logging on is instantaneous, there is zero lag and it never glitches. You have to see it to appreciate what a game changer it is or all the things you can and will do with it once you understand how capable and dependable it is.
Until Musk has a drug low and decides to start charging an airline $1 million a day per plane to use his product that others’ hands built.
Accept a “gift” from that guy at your own risk.
Gift? I bet the largest airline in the world has a long-term contract with very favorable terms especially since they were an early customer, but the hysterics are entertaining.
I'm more interested in learning about how JonNYC gets so many scoops and about why Tim Dunn is so fixated with Delta. It'd be cool if you could interview them to get more details, while letting them keep their anonymity.
Be sure to ‘Follow’ his analysis at…
https://seekingalpha.com/author/tim-dunn/
I much prefer Starlink but wouldn’t necessarily pick my airline over it. That said, I think Ed is focusing too much on being cool and trendy and thinking he’s the market leader vs trying to make Delta a better company or investing in the product. He seems like a fat cat and I’m glad United is hungry and American slowly seems to be getting better.
Looks like Elon replied to Gary’s post on this…“He will lose his job over this” (referring to Ed)
https://www.reddit.com/r/delta/s/MfjIW4Q7n0
As Ken Watanabe said: “Let. Them. FIGHT!”
i've worked at major institutions that have had standing rules that they do not do business with Musk companies, and those rules were carved out of much blood, sweat, tears, and mostly, uncollected bills of staggering magnitude. starlink is unique among Musk products in that it actually does what it says on the label, but the critical degree of inherent third party risk does not go away - it takes a whole lot to install...
i've worked at major institutions that have had standing rules that they do not do business with Musk companies, and those rules were carved out of much blood, sweat, tears, and mostly, uncollected bills of staggering magnitude. starlink is unique among Musk products in that it actually does what it says on the label, but the critical degree of inherent third party risk does not go away - it takes a whole lot to install new wifi equip on planes, and if you decide to put your eggs in that basket and then Musk decides that you've been insufficiently obsequious to his ego and pulls it (e.g., like he did in Ukraine), it's a catastrophic business disruption
ETA: and this was before Musk bought his own federal judges to adjudicate lawsuits - now you don't even have recourse to the courts
Actually Starlink is the outlier on aviation WiFi in terms of install effort. It installs very quickly and easily, unlike it's competitors. Look how fast airlines get it installed in their fleet. Qatar was doing them overnight.
that gets you in quickly! what happens when you need to get out.
wow, imagine if Musk punished you by making you not have high-speed WiFi - couldn't be Delta!
Beautifully expressed
Actual JonNYC (like, the real deal, formerly ‘Eat Up Martha’ profile pic and all), or an imposter/impersonator? (because anyone can pick whatever OMAAT username they want unless it’s already taken, it seems.)
ED bastian is known to be an arrogant and celebrity CEO. We all know that with delta, in a 50-50 deal. Delta wants the hyphen.
I suspect here Ed found a deal he could not dictate and the alternatives were not that great(ie amazon). Musk was in a better position to negotiate. (Regardless of your opinion of musk).
So we have a CEO whining and complaining.
I would say about bastian ….”everything is true about him…..dont want to be associated with him”.
Takes one to know one!
Elon is a horrendous human being, but then again, so is Bezos. Both options here are terrible.
have you given any thought that maybe you are the actual horrendous human being?
Why, because they're richer than you? Nobody becomes a billionaire by playing nice, they make their money by changing the world. "Nice" doesn't count.
You seem to have answered your own question.
Starlink
• Qatar Airways
• United Airlines
• WestJet
• SAS Scandinavian Airlines
• Air France
• Emirates
• Lufthansa Group (including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Eurowings)
• British Airways, Vueling, & LEVEL (IAG Group)
• American Airlines
• Aer Lingus
• Iberia
• Virgin Atlantic
• Alaska Airlines
• Hawaiian Airlines
• Southwest Airlines
• Frontier...
Starlink
• Qatar Airways
• United Airlines
• WestJet
• SAS Scandinavian Airlines
• Air France
• Emirates
• Lufthansa Group (including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Eurowings)
• British Airways, Vueling, & LEVEL (IAG Group)
• American Airlines
• Aer Lingus
• Iberia
• Virgin Atlantic
• Alaska Airlines
• Hawaiian Airlines
• Southwest Airlines
• Frontier Airlines
• Korean Air & Asiana Airlines
• Copa Airlines
• airBaltic
• Air New Zealand
• ZIPAIR
• JSX (Charter/Regional)
Amazon LEO
• Delta Air Lines
• jetBlue
Just wait until Elon screws them all over with constant price hikes haha
Do you think airlines might have long-term Starlink contracts? I wonder if the big, early customer got better terms. The hysterics are hysterical.
Lufthansa Group including Lufthansa Group? Wow! Their rollout is extremely slow btw.
Otherwise not sure what your point is. Starlink was first, so most airlines went for it. It doesn't mean it's a better product.
Unfortunately Elon is trash but he also (sometime) makes some damn good products
Of course you normies are glazing Tesla.
EVs are a greenwashed garbage, whose only purposes are to earn subsidy and to make buyers feel like a morally superior person.
Well N1707; With US fuel at a national average of $4.50 I suspect everyone wishes they owned an EV.
"I suspect everyone wishes they owned an EV."
I think you meant hybrid. Hybrid sales up 43%
EV sales down 17%
EV sales are down because Elon's toxic behavior has pushed people away from EVs. It's sad. Hybrids are the worst of both worlds -- the complexity of the IC engine and transmission and the weight of the battery.
That one downvote proves nothing but the fact that liberals hate facts and statistics. Recognizing the pattern...
Only starlink
I wouldn’t be seen dead buying one, but Teslas are excellent vehicles that shook up the industry and forced the rest of the car manufacturers to up their game.
Tesla is no longer special, at all. Wait till you see a BYD (or any of the countless mainland EVs that have proliferated overseas). At like just $12K for a sedan, Detroit and Germany are in for a serious shock, if ever 'allowed' in the US or Europe.
Correct, 100%.
I dunno if I'd say huge disadvantage.....it's just airplane WiFi
Elon’s a twat who needs to pack up his bags and go back home to South Africa where his parents are the only people in the world who love him.
I mean he hates his dad who is a monster, which explains a lot
Not sure if you use X.... My feed is full of chatter about. Elon hit back.
"Best way to sandbox an AI is to put if on a Delta flight - it will have no chance of accessing the internet"
in another Elon tweet to gary leff: "he (ed bastian) will lose his job over this"
What's true about Musk, Ed? That he could buy your sad little airline sixteen times over and still have enough net worth to buy and sell your saggy old ass? Yup, that's what's true, alright.
Ok Elon, or Elon’s AI agent roaming the web to defend the man, I see you 👀.
Here is the state of affairs at the Top 2 premium airlines in the US.
Delta headed by Elon obsessed CEO.
United headed by AA obsessed CEO.
I, for one, am glad to see some airlines choose a different product, whether one dislikes some of the characters involved or not. Having an industry dependent on a single product is just a bad idea.
Elon can’t let it go; 5AM… “Best way to sandbox an AI is to put it on a Delta flight—it will have no chance of accessing the internet.”
https://www.reddit.com/r/delta/s/n1DLqnOn7S
One commenter says: “I am literally reading this on a delta flight.” *facepalm*
To be fair to Musk....Ed started the fight to begin with.....but yes...billionaires squabbling are funny.
Great for a whole number of reasons.
As someone else pointed out, single supplier situations as bad.
It means if I need to visit the USA in the future, I have a USA airline I can prioritise my travel with, no Starlink enabled airline will get my business if I can avoid it.
Lastly, at Ben, you don't state your opinion about Musk, but you champion Starlink and airlines that support it. Giving someone your...
Great for a whole number of reasons.
As someone else pointed out, single supplier situations as bad.
It means if I need to visit the USA in the future, I have a USA airline I can prioritise my travel with, no Starlink enabled airline will get my business if I can avoid it.
Lastly, at Ben, you don't state your opinion about Musk, but you champion Starlink and airlines that support it. Giving someone your money is the purest form of support there is. So I deduce from that you are a supporter.
@Simon
Anyone using gasoline right now is indirectly supporting Iran and Russia.
People say a lot of things but Musk but nobody really knows what is going on in the mind of a guy that thinks in terms of a 1000 year plan and fancies himself as Hober Mallow.
Psh, he is no 'grand visionary'... He (and Trump) are more like a lame version of House Harkonnen, minus the cunning or competence, but the same cruelty, petulant tantrums, and obsession with petty grievances and personal loyalty... floating above their digital thrones... screaming into the void... (Elon does have the 'albino'-look down. And, after Iran, Trump has less oil, though.)
Say what you want to say personally about musk (lifestyle etc ). As much as i am not a fan. He did in fact push humanity to EVs and renewed the space industry along with some other fintech we use today. I wouldn’t say Teslas are the best cars. But he was crazy enough to just plow forward.
I would say he’s a modern day howard hughes. But he may just end bankrupt and crazy just like howard hughes.
Bring back The Spruce Goose!
I didn’t say he was grand visionary or is Hober Mallow.
Just that he likes to think in those terms
Ed, just take the L on Starlink, there's absolutely no need for this.
There is the product and then there is the CEO. When the CEO begins to impact the product then it's a problem. Otherwise, the CEO (Musk) like most CEOs is just a bag of wind. After more than 45 years in the business world most CEOs have left me unimpressed. At least Musk knows his business. He's not some blowhard blabbing on with corporate and DEI speak.
ooof, that's such a shame. just such a shame. i'm so sorry. it's too bad. i truly wish more CEOs would focus on impressing George Nathan Romey instead of say launching satellites into space. world would be a far better place.
Some commentariat have made mention of the idea that when companies sign up for Starlink they also have to buy into other Musk entities whether they want them or not. Don't know if that is accurate or not, but it maybe part of the "beef" Bastian has with Musk.
The request to add a portal for delta to skim data and upset through starlink was the deal breaker for musk.
Starlink wants free quick private wifi. Delta wanted to scrape data to upset to you while you sit. Ironically musk was protecting your privacy and said no deal to delta.
@issacC evidence?
Check this survey of airlines' WiFi dependability and speeds (% of flights with 25 Mbps download speed & 3 Mbps upload speed).
https://www.ookla.com/articles/worlds-fastest-in-flight-wi-fi
Hawaiian 95%
United 64%
Delta 2%
Remember how at the beginning of the Ukraine war Musk arbitrarily shut down starlink for the Ukranians? Or how he suddenly decided he didn't want to invest in EV chargers anymore even though that's the Tesla value prop? And have you ever had a company who lost a contract with yours publicly insult you for not choosing them? Like some other people we know, Elon is not a reliable partner. The man acts like a...
Remember how at the beginning of the Ukraine war Musk arbitrarily shut down starlink for the Ukranians? Or how he suddenly decided he didn't want to invest in EV chargers anymore even though that's the Tesla value prop? And have you ever had a company who lost a contract with yours publicly insult you for not choosing them? Like some other people we know, Elon is not a reliable partner. The man acts like a child and throws public temper tantrums. He could get annoyed at Ed some time in the future and shut down Delta's service. Sure, Delta could go to court for breach of contract but Elon doesn't care and will just drag the case out while Delta is forced to refit their planes. And, yes, every other company that did pick Starlink has the same risk. Finally, Starlink is notoriously insecure. I rarely applaud Delta's decisions but I credit Ed for making the right choice here. And lets be clear, we all like great wifi but how many people REALLY pick their carrier for their wifi? Now, if Delta would make some innovative up market moves, I'd be thrilled. Even AA is moving up market... by cleaning its planes and fixing what is broken!
“Notoriously insecure” ? Care to back that up with specifics ?
I have to fly United (GS, corporate contract) but given the choice I would have much preferred if United would have kept slow paid wifi for as long as needed, over doing business with a deeply disturbed person. Some principles are more important than a few bucks or download speeds.
That's why your company never let you choose airlines.
Well I'm going to start flying delta again.
I can live without wifi for 6 hours. It's not that hard. I get it. You're so pathetic that it's a need to let everyone on insta know you're flying on business because you know you're very important... to nobody but your mamma who failed at parenting. But you do you.
Good for Bastian. Musk thinks we should all kiss his feet. If Starlink is your be all end all, and you can't stand diversity, equity and inclusion, don't fly Delta. It will be more upgrades for me. Bastian will respond with something sweet to keep Delta number one in the premium game.
If Delta is all about "equity" and "inclusion" then yes I'll avoid them. Equity means not getting as good a crew as is theoretically possible because Delta fretted about "being fair". Oh, and just ask the UK how well all this "inclusion" is going over there.
Hard pass on the woke idiocy, I much prefer excellence.
I love all you snowflakes here, "oh good for Bastian!" "I'm flying Delta now!!". You're so emo based it's laughable. As the CEO of a major corporation, it's not up to Ed Bastian to grandstand about other leaders, nor to get political. Neither thng sells tickets. If he was grandstanding for Trump, I'd say the same. Frankly, his loud mouth and refusal to consider whats best for his customers is a reason for me to...
I love all you snowflakes here, "oh good for Bastian!" "I'm flying Delta now!!". You're so emo based it's laughable. As the CEO of a major corporation, it's not up to Ed Bastian to grandstand about other leaders, nor to get political. Neither thng sells tickets. If he was grandstanding for Trump, I'd say the same. Frankly, his loud mouth and refusal to consider whats best for his customers is a reason for me to stick with United. As is my last flight experience on DL, which was quite underwhelming.
What I see here are UA and DL switching places in the US Big 3; now United is the premium flag carrier and Delta is fading.
finally some sense in the comments
This guy gets it.
My time is my most valuable commodity. Not having functional high speed internet for a multi-hour plane flight is enough for me to evaluate taking my diamond medallion business elsewhere.