Aeromexico Closes Mexico City Lounges For Renovation

There’s both some good and bad news when it comes to the two primary Aeromexico Salon Premier lounges at Mexico City International Airport Benito Juarez (MEX), as flagged by Live and Let’s Fly.

Aeromexico lounges in MEX closed for most of 2025

I’m not sure how I missed this until now, but Aeromexico has closed both of its primary Salon Premier lounges in Mexico City, including the ones intended for domestic and international flights. The lounges closed on February 10, 2025, and are undergoing a renovation

The plan is for the lounges to reopen in December 2025. Admittedly airport construction projects rarely wrap up on-time, so I wouldn’t count on that timeline sticking, and I’d be surprised if the lounges open before 2026. There’s only one picture so far of the new Aeromexico lounge design, and it looks a lot nicer than the old setup. So I’m happy to see the airline investing in its lounge network.

Aeromexico is investing in its lounges

Aeromexico is taking an unconventional approach with its lounge renovations. Typically, airlines will close one lounge at a time, rather than closing both lounges at once. Conventional wisdom is that it’s preferred if it happens that way, so that some lounge capacity is maintained.

However, personally, I appreciate Aeromexico just ripping off the band-aid, and doing it all at once. Rather than a disrupted lounge situation over two years, it’ll just be a disrupted lounge situation over one year. As the airline describes it, “closing both lounges simultaneously allows us to optimize construction efforts and deliver a fully upgraded experience in the shortest possible time.”

Aeromexico has no lounge alternatives for guests

What’s Aeromexico doing for passengers who are eligible for lounge access? Well, nothing…

The airline simply points out that some customers “may have access to other lounges within Terminal 2 through a co-branded card.” Obviously this is less than ideal, though realistically speaking, it’s not like there’s any other lounge that could handle the overflow traffic from Aeromexico’s two lounges, since they’re the busiest at the airport. It simply wouldn’t be possible.

Aeromexico has no lounge alternatives for guests

That being said, it sure seems to me like the airline could do something:

  • Aeromexico could give customers eligible for lounge access a food or drink voucher for some of the airport’s concessions, so that people can at least have something to eat or drink
  • Aeromexico could set up a makeshift concessions area in some quiet part of the terminal or at a gate, so that guests can at least pick up some grab & go food and drinks

So it’s a pretty poor showing on Aeromexico’s part. Personally, I’m at least happy to see the airline is doing both lounges at once, so that we hopefully won’t have to deal with this in 2026 and beyond.

Bottom line

Aeromexico is investing in its two primary lounges at Mexico City Airport. The airline is doing construction work on both lounges at the same time, with the hope of reopening them in December 2025. It’s anyone’s guess if that timeline sticks.

Unfortunately Aeromexico is giving no alternatives to guests eligible for lounge access, other than suggesting accessing lounges through other means.

What do you make of Aeromexico’s lounge situation at Mexico City Airport?

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Vegard Thise Guest

It’s still closed. Bring noise cancelling earphones for your stopovers.

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Brian Sowle Guest

As a disabled passenger in a wheelchair, this sucks. Good way to lose a customer, Aeromexico

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Ernie Gorrie Guest

The Premier Lounge in Terminal 2 was closed much earlier. I flew through there in December 2024 and it was “temporarily” closed. I expected I would be able to use it in January 2025, but no. Then not again in April 2025. That is hardly “temporary”; it is “semi-permanently”. A full year of closure with no alternative service for Premier class passengers is inexcusable.

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bogwoppit Guest

Yeah, I had a flight through MEX on March 10th, 4 hours layover and with no advance warning that the lounges were closed. Even AM staff seemed to have no clue, and so I was wandering the terminal at 10 at night looking for a lounge. Also, late at night, there is really a limited number of food and drink options. I did DM the airline, to say they should have notified passengers of this removal of service, they just said "ah well we didn't". The lounges were open when I booked, it was a described perk of the fare. I was pissed.

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Hayley Guest

There should be an alternative. I've never flown biz where an airline does not offer an alternative lounge. People have paid for this as part of their ticket.

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