This is hilarious. Wyatt Cenac (who used to be on “The Daily Show,” and is now working on other projects) was on “Late Night with Seth Myers” last night. Suffice to say I was intrigued when I saw that the description of the YouTube video for his segment was “Wyatt Cenac Thinks Delta SkyMiles Is An Unfair System.”
Is he also annoyed by Delta SkyMiles’ lack of transparency, especially as it relates to their dynamic award pricing? Nope. As it turns out, he has a very different complaint. Specifically, he has been traveling a lot as part of his current show, and when he started he was excited because he figured he’d be using HBO’s money to bump up his Delta SkyMiles status.
He started flying before the end of the year, and was disappointed when he found out that none of those miles transferred over to the following year, meaning he’s still flying “steerage class.” He thinks that system is horribly unfair.
He also notes that sometimes when Delta screws up they offer to give him some miles, but then he finds out that those miles aren’t even for status, but rather they’re “these other miles that go towards the Delta gift shop, so you can buy an inflatable neck pillow.”
He also flies American and United sometimes, and thinks there should be some sort of a stock exchange where you can trade United miles for Delta miles. He says that he doesn’t think Spirit gives points, so in the exchange they could just give cigarettes, since he thinks that what Spirit passengers would have. Hah.
The segment is funny, though in Delta’s defense:
- Wyatt clearly doesn’t understand the difference between elite qualifying miles and redeemable miles, and that’s hardly a Delta specific problem
- Of course there’s no market to exchange elite qualifying miles, since the whole point is that you get status for being loyal to one airline, rather than for flying with competitors
- Ironically, Delta is the most generous major US airline in the area he’s complaining about — Delta offers rollover elite qualifying miles when you over-qualify for status, which American and United don’t; however, there’s something to be said for airlines that let you qualify for status based on a rolling 12 month calendar
Here’s the full segment, which is worth watching if you have a few minutes:
(Tip of the hat to Gaurav)