The TSA: Much Better Than In The Past, Or Still Awful?

Maybe this is a hot take, but am I the only one who actually thinks that the Transportation Security Administration (TSA) does a pretty good job nowadays, and that the United States is one of the more pleasant places to go through security, all things considered?

Don’t get me wrong, I’m not trying to be some huge TSA cheerleader, but I’ve seen absolutely massive improvements over the past decade, and I think the TSA deserves credit for that.

The arguments against the TSA

Lately I’ve seen some bloggers bring up the TSA in a negative way, partly in the context of the recent political developments. For example, Gary Leff at View from the Wing wrote about President Trump firing TSA Chief David Pekoske, and about his “controversial tenure.” Separately, View from the Wing asked if we’re just “settling for long lines and 95% failure rates?” Meanwhile Kyle Stewart at Live and Let’s Fly asked if new Department of Homeland Security Secretary Kristi Nome can “fix the broken TSA with common sense?”

While I of course have my own political beliefs, I’m trying to come at this topic non-politically. I think Pekoske did an impressive job leading the TSA, and keep in mind that he was appointed by Trump and kept his job under Biden, and was in charge of the organization for eight years. So this is about as bipartisan as it can get (despite him now being fired at the start of Trump’s second term).

The general arguments against the TSA largely seem to center around “but muh freedom,” and citing 10 year old statistics (that’s not specific to one person, but I’ve seen the argument from many). For example, in December 2024, View from the Wing wrote about how the TSA hasn’t actually improved much, and about how the TSA isn’t good at catching dangerous items, citing a 95% failure rate… from 2015:

TSA isn’t actually very good at catching dangerous items. The TSA’s own tests have shown 95% failure rates finding items going through the checkpoint on multiple occasions though they’ve done as well as finding one out of five. 

Or he argues that “we still have to show papers at government checkpoints” and have to “submit to full body imagining” to “exercise a constitutionally-protected right to travel.” Which… I mean… okay?

Live and Let’s Fly similarly cites the TSA routinely missing 80-95% of weapons, the liquids ban, the need to remove shoes, security being more invasive than necessary, and cash seizures, as being among the weakness of the TSA. And he mentions things like this, which just kind of confuse me:

If anyone with $189 can join CLEAR and opt out of the more invasive security measures, why not streamline all TSA checkpoints, and keep a smaller but more targeted staff with spot checks?

The only thing you’re skipping with CLEAR is that you get facial recognition instead of an ID check, so I’m not even sure what this is referring to? I just find many of the arguments against the TSA to not be very cohesive, and to have way too much rhetoric.

A lot of people strongly dislike the TSA

My arguments in favor of the TSA

Is the TSA perfect? Of course not. Thinking any large organization (whether it’s the TSA, Delta, or Hilton Honors) is perfect would show a level of bias that’s not worth engaging with.

But let’s look at the TSA from the perspective of the average person using it, rather than based on some academic exercise about personal freedoms and a bloated budgets (which is true of just about every government organization).

I’d argue that the TSA has improved massively over the years, and going through security in 2025 is so much more pleasant than in 2010. For example:

  • TSA PreCheck is an absolute game changer that has consistently made security efficient and painless; yes, you need to register and pay a fee, but over 40 million people participate in the program, and those are also the people who travel the most, so it makes up a large percentage of those using checkpoints
  • The TSA has done a great job managing wait times, even for those without PreCheck; the latest statistics I’ve seen (from late 2024) show that 99% of travelers wait less than 30 minutes in standard screening lines, while 99% of TSA PreCheck members wait less than 10 minutes
  • I love how you often don’t even have to show your boarding pass or give the agent your ID, but rather you just insert your driver’s license into the machine, and then you’re verified through facial recognition; you no longer have to have your boarding pass endlessly scribbled on either
  • During the pandemic, we saw so many organizations have meltdowns due to staffing shortages, while the TSA has done a remarkably good job matching staffing to demand

Like I said, I’m not arguing that the TSA is perfect. However, security is so much more predictable and streamlined than 15 years ago, even for those without TSA PreCheck.

Are there areas for improvement? Of course! But in all honesty, in what country would you rather go through security? I hear some people say “make it like Singapore!” Is that really what you want, though? In most terminals in Singapore, security is at the individual gate, so if you buy a bottle of water in the terminal, you can’t even take it onboard. And if you’re worried about individual freedoms in comparison to the United States, maybe Singapore isn’t for you either.

Sure, maybe Japan has more pleasant security, but… that’s because everything in Japan is more pleasant. But I just think that most arguments against the TSA now are academic and sort of soap-boxy, rather than recognizing the huge progress that has been made, and how much more pleasant it is than it used to be.

Now I’ll get off my soap box…

The TSA has come a long way over the years

Bottom line

While it’s easy to criticize the TSA, I appreciate the massive amount of progress that has been made with the organization over the years. Going through security in the United States is so much more pleasant than it was a decade ago. Of course that’s especially true if you have PreCheck, but even for others, it’s much rarer to see long wait times.

Personally, I give huge credit to TSA Chief David Pekoske for the direction the organization took under his tenure. Whoever replaces Pekoske, I hope they continue leading the organization forward. There are definitely areas for improvement, but things are trending in the right direction.

Where do you stand on the TSA? Do you think it’s just awful, or do you appreciate the major improvements over the years?

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David Guest

With the plan to end the TSA now in place, I am starting to see more of the bad actors. One of the reasons I never signed up for TSA Precheck or Clear is that I don't fly domestically enough through any single airport to judge where the problems are going to be. I think I have a GlobalEntry rebate somewhere, but in foreign airports where I fly, the primary consideration is the type of people you're going to be surrounded by in a queue, and GlobalEntry actually doesn't help me in most circumstances. So I've always sort of looked at TSA Prcheck in that light - does it get me away from unwanted company or put me into more of it. Maybe they do have herpes. Why I don't fly Emirates or Singapore Airlines, bad enough, and you'd actually refuse an upgrade to first class.

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omarsidd Diamond

Agreed with Ben, TSA has gotten much much better and in my experience is easier to deal with than most similar foreign airport security (though to be fair, many of those folks are going by a strict DHS rulebook from 2001 days, so it's still "our" fault). Keeping in mind border security and airport security are separate things... My experience: 10-15 countries a year, monthly travel. Overall seems the non-precheck system has gotten much more advanced after much stuttering and wasted effort. The precheck system is absolutely solid now and except for the occasional trainee, nobody hassles me about the nail file or tweezers that some foreign airports still get upset about ("but it's pointy!" as if somebody could ever take down a plane with a nail file). I've had very short (grooming) scissors taken by foreign security a half dozen times, but not a 100x through precheck lanes, though our imaging is often superior (ie, they can see it's scissors on their color rotatable display). Still room for improvement: * Too much shouting, especially during tourist season. * Too many different systems/rules as equipment rolls out unevenly and TSA folks clearly don't travel so they think their airport's rules are "normal" * Precheck lanes need always be open, often they don't open until just before morning rush hour. Combining things and having a "I have pre-check" placard is silly. * Need to get those liquid scanners into place everywhere. Absolutely no reason to not allow small to medium liquids through with current tech. * Older airports have AWFUL workflow. Looking at you, Miami

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Gavin Guest

I had the hideous experience of transit through DFW and MIA last week. Unsure of the split between TSA and CBP but all the lines were long, bore no relation to the wait times on the screens and the whole experience was just unpleasant. Additionally, what's the deal with checked bags having to be taken out of the system, walked round the corner and put back in? Another queue for no reason at all. Seems that learning from other countries about how to design good flows of traffic doesn't transfer too well.

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Patrick Guest

TSA is horrible and saying that they've been "getting better" says nothing. Who does it better? Just off the top of my head? Norway, Denmark, Sweden, Switzerland, Japan, Australia, New Zealand. Germany is hit or miss, but that's more Frankfurt specific than anything.

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ted poco Guest

I find US border control to much worse than TSA. You still need to interact with a border agent even with Global entry and if they are texting or conversing with other agents you need to wait while they ignore you. Why can’t the government use E-gates like more enlightened countries?

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