Why Are Some People So Antagonistic About The Way I Travel? Just Do You!

Why Are Some People So Antagonistic About The Way I Travel? Just Do You!

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I write stuff on the internet for a living, and people are welcome to chime in with their takes, both positive and negative. I’ve been doing this for over half my life, so I’m used to the varying opinions on many topics, and I welcome criticism, especially when it’s constructive.

I’d like to dedicate a post to addressing a subset of OMAAT readers who seemingly always take issue with the way that I travel. I’d label these people as the “holier than thou” travel crowd, who think they are the ones who travel right, and everyone else travels wrong. You probably won’t be surprised to hear that these are also people who generally only leave negative comments and never have anything nice to say, but keep reading. I digress…

I totally understand if you don’t like how I travel!

Let me address this in the form of an example. I recently wrote the introduction post to my latest trip report, about a birthday trip to the Golden Triangle. Reader Cletus commented the following:

Siri, plan a trip to Thailand, but isolate me from local people and culture as much as possible.

I responded as follows:

I’m a little confused. So you believe there are no worthwhile experiences to be had in Bangkok, the Golden Triangle, etc.? Yes, I generally stay at major international chain hotels, because reviewing those is part of what I do for a living. But does that mean I can’t have other interesting and meaningful experiences?

Cletus responded with this:

You’ve never provided evidence of having done so. You only ever stay inside your luxury hotel, and have highly-curated experiences there. You’ve never posted about interacting with a local person who wasn’t serving you.

I responded as follows:

Sorry, I’ve never “provided evidence” of having interacted with a local anywhere who wasn’t serving me? That’s just ridiculous hyperbole.

Hey, you’re more than welcome to rib me for perceiving that I only stay in hotels. But just because my blog is primarily about a certain thing doesn’t mean it’s the extent of everything I do.

For example, if I go to Brunei or Qatar and hang out with locals who I know, does that qualify as being isolated from the local people?

And let me go on to ask you something. How do you go about interacting with locals in a way that’s in no way transactional? So for example, if you visit a city for a first time, what’s your approach to sightseeing, when you remove anything where there could be a financial aspect to it?

Cletus didn’t respond to that, but then commented the following:

But how often do you speak to Japanese people who don’t work in your hotel or a service establishment? How many kilometers per day do you walk on your own without the assistance of a handler, or without being carted around in a taxi or Uber? Do you even have a Suica card?

So I responded as follows:

When I travel, assuming it’s not super cold, I average around 20K steps per day. Now could you answer the question I posed to you below, please?

He still hasn’t answered the question…

I do get a lot of steps in when I travel!

I think everyone should travel the way they’d like to

Let me share my take on all of this in a little more detail. I completely understand if people think the way that I travel doesn’t sound fun, and think that many aspects of my travel sound isolating. I also understand why many people don’t like the extent to which my hotel reviews have focused more on luxury properties (that’s something I’ve addressed in a separate post). That’s all totally fair. But I also think this misses some really key points.

First of all, covering airlines and hotels is my business. Virtually all of my travel has a “business” angle, in the sense that I write about it, and I consider that to be my niche.

And you know what? People are sometimes right when they say that during parts of my travel, I don’t actually see that much. For example, I often try to review several hotels in a city, and will stay one night at each. As any OMAAT reader can attest to, I write very detailed reviews and take hundreds of pictures on a one-night stay, and that’s a full time job. Yes, in those situations I eat at hotel restaurants, and I explore every hotel amenity. And in those situations, I often don’t see a lot.

For example, during the recent trip in Thailand that’s being criticized above, I made three one-night stays in Bangkok. Yes, during those three nights, I barely left the hotels (we also spent three nights at one hotel, where we did spend a ton of time outside the property).

But what I find so odd is that this is quite literally the definition of a “work” trip. If someone else is sent by their boss on a business trip to XYZ destination, do you criticize them for not experiencing more of the culture? I’m not a backpacker in my early 20s who is exploring the world and is free of all obligations. I’m in my mid-30s, have a family, and need to be efficient with my time.

Next, when I do travel and have time (in other words, I’m staying somewhere for more than one night), I do everything I can to have meaningful experiences, from visiting museums, to going out to nice meals, to walking endlessly (I consistently walk a ton when I travel, as that’s my favorite way to explore).

Maybe I should write more about those things. To be honest, part of the reason I don’t is because it’s really the only time when I travel where I really “unwind.” When I’m at hotels, on planes, or at airports, I’m documenting everything, I’m waiting to basically knock down the door on every restaurant as it opens, so that I can get pictures without anyone in it, etc. I’ve also written about the unglamorous reality of my review trips.

Yes, my hotel reviews take a lot of work!

So when I actually get to go out and do things without meticulously documenting everything, that’s when I truly get to relax.

Let me push back a little against those who consider themselves to be the enlightened class of cultured travelers, and want to go online to tell others how they’re doing things wrong. Let me start by mentioning that most happy people I know are just living their best lives, and not just trolling the internet, telling others how poorly they’re living their lives. 😉

It basically comes down to the crowd of people who think “I’m a traveler, and everyone else is a tourist,” and those people are generally pretty insufferable. It’s fine to think the way that you travel is great, I just don’t understand the desire to judge others. If there’s one lesson I’ve learned from travel, it’s to judge others less. I think these people largely just aren’t honest with themselves. If you remove any sort of transactions from visiting destinations, what does that really leave?

From museums, to a local dining experience, to a food tour, everything is on some level transactional, and has a business element to it. Cletus asks “how often do you speak to Japanese people who don’t work in your hotel or a service establishment?” I mean, I suppose it’s a fair point, but if you eliminate any monetary incentives, what does that leave us with? Going up to random people on the street and demanding they speak with me? Also, just factually, most Japanese people who don’t work in hospitality also don’t speak English.

You can have meaningful experiences with locals even when there is a transactional element to it. This dude is asking me to “prove” that I interact with locals. As an example, I have friends in many places I visit, and I’ll often meet up with them. They’ll even show me around, and will generously be my guide for the day. I need to prove that? Should I give their names, dates of birth, provide timestamps of what we did, etc.?

I try to go out and see things whenever possible

Bottom line

The way I travel shouldn’t be the way you travel. For that matter, the way I travel would definitely be different if I weren’t writing about airlines and hotels for a living. I’m really lucky that I get to do what I love for a living. While it’s not always as glamorous as some people may assume, I really enjoy it.

When people accuse me of sometimes barely leaving a hotel… well, sometimes they’re absolutely right! When you stay at a hotel for one night and want to write a very detailed review, that takes some effort, and compromises need to be made. However, when people accuse me of never leaving hotels or interacting with locals, well, that’s just not accurate.

I collectively spend a few months per year on the road, and it would be irresponsible if I just did that purely in a way that maximized the fun I had, with no business element to it, given that I have a family. I certainly don’t always get the balance right, but I do my best, and I figure it’s worth at least providing some perspective on why…

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  1. Rob in Miami Guest

    Yes. I see how you travel. It is not the way I like to travel, but that is you vs me.
    I do not judge you and nor should you to me. So! We are good.

  2. Mike Guest

    OK. I'll be the odd one out here.
    I can see (and for the most part agree with) Ben's perspective, but also think the comment has some, maybe limited, merit.
    First things first - you do you. No argument with that.
    That being said, by definition, travel trends have externalities. The way people travel can, and often does, impact others, both locals and other travellers, often negatively.
    Case in point... I...

    OK. I'll be the odd one out here.
    I can see (and for the most part agree with) Ben's perspective, but also think the comment has some, maybe limited, merit.
    First things first - you do you. No argument with that.
    That being said, by definition, travel trends have externalities. The way people travel can, and often does, impact others, both locals and other travellers, often negatively.
    Case in point... I have been travelling for many decades now. Probably been to Paris 50 times by now and have seen many aspects of the city disappear due to tourism. My children never experienced the Paris that I have, and their children will experience even less. The most stunning change is that in a significant number of restaurants there is now an expectation of a tip. In all my years (I first visited Paris in the 1970s) that was never the case. A minor annoyance for me as a visitor, a major one for locals.
    The desire to make things overseas feel more like home is natural. The impact it has on the destination is my issue.

    Again - does this mean that you are doing anything wrong? Absolutely not. Would I have made that comment? I wouldn't. I belong to a different generation and despise trolling. Does some of the criticism resonate with me? not in style , but to some extent it does in substance.

  3. KennyT Gold

    Ben, I’ve been reading this blog for years and have found tons of useful information. Ignore the haters and keep up the good work. I read this every day.

    But if you’re still an investor in point.me, could you tell them their latest redesign is terrible?

  4. K4 Guest

    @Ben, we aren’t with you from the start to finish of your trips so we don’t know what you get up to! You’re reviewing hotels and flights and anyone who thinks you’re a tourism blog doesn’t deserve being educated. This isn’t a museum or restaurant review website.

    So these (I’m guessing there are a lot given you’ve done an article on it) great travellers who assume what they do on their travels is so much...

    @Ben, we aren’t with you from the start to finish of your trips so we don’t know what you get up to! You’re reviewing hotels and flights and anyone who thinks you’re a tourism blog doesn’t deserve being educated. This isn’t a museum or restaurant review website.

    So these (I’m guessing there are a lot given you’ve done an article on it) great travellers who assume what they do on their travels is so much better than you or I either have spy cameras or deeper problems.

    Also, nothing wrong with just doing the hotel in even amazing cities. Airelles Gordes, which you’ve also been — Gordes is nice enough but would I rather just hang out in the hotel? Yes! Bangkok is great but I’d still do a long lunch, a spa treatment at Four Seasons, then pool and bars. Why not. I live in London. Would I do a staycation at the Peninsula? Yes — just harder to justify when I’m already central.

    Same logic applies elsewhere. In Venice, once you’ve done St Mark’s, Rialto and the backstreets, Cipriani is exactly where you want to slow down — pool, gardens, lagoon views, dining. In Rome, Bulgari isn’t just a hotel, it’s a different reading of the city — like staying inside a jewellery designer’s workshop.

    And the idea that the “correct” way to understand a city is to tick monuments and piece together meaning from random conversations with strangers is a pretty shallow model of travel. It treats a place like a checklist of sights and anecdotes rather than a lived environment with structure, design, and rhythm. You end up with fragments, not understanding.

    A well-chosen hotel does the opposite. It reflects the city at its most intentional — its architecture, service culture, aesthetics, and pace — all in one controlled environment. In many cases, that gives a more coherent sense of place than anything you’ll pick up through scattered interactions or surface-level exploration.

    It’s not either/or — but pretending one approach is inherently more “real” is where the logic breaks down.

  5. eric Guest

    please keep doing what you're doing. I enjoy your blog very much and read it daily from the start of your journey :-)
    what was that song haters ewill hate or something

  6. Brian 100 Guest

    It’s your website Ben, you can post whatever you want. I’m glad you focus on luxury travel because, simply put, I’m not some broke a$$. Reviewing a Fairfield does me no good. If I need a quick layover, cheap hotel review, I’ll go to TA. I like your reviews and your opinion. You are allowed to evolve in how you travel. You are older.

    As for cultural immersion, I vary it. Sometimes I like...

    It’s your website Ben, you can post whatever you want. I’m glad you focus on luxury travel because, simply put, I’m not some broke a$$. Reviewing a Fairfield does me no good. If I need a quick layover, cheap hotel review, I’ll go to TA. I like your reviews and your opinion. You are allowed to evolve in how you travel. You are older.

    As for cultural immersion, I vary it. Sometimes I like to stay at the resort most of the time, like in the Caribbean, maybe venture out 1 day other times I’m out. Maybe some people are upset you don’t get travelers diarrhea or worse, mugged. Go on Ben, immerse yourself in a Brazilian favela. I’m done putting myself and wife in danger. Maybe I’m missing out…don’t care anymore.

    My advice: don’t feed the trolls. There are an incredibly large amount of people who are unhappy with their lives, offended easily, and feed off others’ misery and negative energy. F em. Don’t water the weeds. They will go elsewhere….unless you REALLY need the clicks.

  7. Peter Volny Guest

    Don’t let this jerk bother you because I’m sure that he is in a minuscule minority. I’ll wager that pretty well all your readers, us included, really appreciate your POV - otherwise why we would we bother reading your columns? In our case, my wife and and I have been to 177 countries and are presently in Damascus approaching the end of a 7 week trip in Morocco, Western Sahara, Mauritania, Niger, Algeria, Libya, Egypt,...

    Don’t let this jerk bother you because I’m sure that he is in a minuscule minority. I’ll wager that pretty well all your readers, us included, really appreciate your POV - otherwise why we would we bother reading your columns? In our case, my wife and and I have been to 177 countries and are presently in Damascus approaching the end of a 7 week trip in Morocco, Western Sahara, Mauritania, Niger, Algeria, Libya, Egypt, Jordan, Iraq, Syria. ALL our friends think we are crazy coming to most of these countries but we are having a fabulous time with the friendliest people anywhere. Some hotels (We were in Four Seasons in Casablanca, Alexandria, Cairo and Amman) were 5 star and some, in Niger and Mauritania, were minus 5 star. But that is how we are prepared to see the world and it’s nobody’s right to criticize. We sometimes (usually) agree with you but occasionally we don’t, however it’s your opinion we value and that’s why we subscribe.

  8. Chet Member

    I have been collecting and using travel points for over 40 years. I remember a number of years ago when I was searching online for travel information and I started to notice that the very best travel advice always came from one mile at a time. When I was looking for useful information about booking certain airlines, where to sit on a plane (we have different seat preferences there), or what hotels to try at...

    I have been collecting and using travel points for over 40 years. I remember a number of years ago when I was searching online for travel information and I started to notice that the very best travel advice always came from one mile at a time. When I was looking for useful information about booking certain airlines, where to sit on a plane (we have different seat preferences there), or what hotels to try at my destination or airport, the detailed information you provided was the best available. I have now been looking at your website almost daily for many years, and it is usually with my morning cup of coffee. For travel and points information that is useful to me, you have the very best website. Your writing style is very detailed and entertaining. Your blog may not be the perfect fit for all travelers, but for a large group of somewhat affluent travelers who can leverage travel points, it is perfect. Please do not change it. The travel points world has changed a lot over time, and the information on this website has really helped to track those changes. I used to look at airplane travel and hotels more as the drudgery part of travel. However, booking with new airlines and staying at nicer hotels has made that part of travel become part of the experience. For example, I fly to Asia every year. Doing that tucked away in a window seat in economy is something I use to do just to get to my destination. Now, I look forward to sitting in First or Business Class on a new airline or airplane. I am also doing this at a price that is not so different than what I use to pay to fly economy. It is the same with the hotel. If I end up paying a few dollars more in points to occasionally stay at the Park Hyatt or Waldorf over a budget place, I actually enjoy the experience of the Hotel rather than just enduring a place to sleep. Personally, I am not really interested in hearing about the people you have talked to while traveling, I am looking for information that will help elevate my travel experience. Please keep up the good work.

  9. Lou B'doux Guest

    Long-time reader here, and big fan of the blog! Personally I enjoy the consistency of your output and the obvious effort required to sustain it without using an LLM to improve your writing style or whatever - it's appreciated! These long-form reviews are so much better than the sloppy influencer content out there IMO. And it’s no small feat to keep delivering output at this level, given the range of responsibilities you’ve alluded to having...

    Long-time reader here, and big fan of the blog! Personally I enjoy the consistency of your output and the obvious effort required to sustain it without using an LLM to improve your writing style or whatever - it's appreciated! These long-form reviews are so much better than the sloppy influencer content out there IMO. And it’s no small feat to keep delivering output at this level, given the range of responsibilities you’ve alluded to having back home over the years. My impression is that some regular trolls here view your travels through a lens of your lack of domestic responsibility, and struggle to reconcile how everything fits together, with regards to how much you're away, combined with what you're actually doing while you're away etc, vs how they think you should be allocating your time to your young (and old!) family. I suggest you ignore/block these ppl - you do you!

    On a related note (and I mentioned this the other day), I do find myself wishing you’d apply the same approach to more premium economy long-haul reviews. The hard and soft product in this segment has come a long way in recent years, and it’s surprisingly difficult to find thorough, high-quality reviews. I suspect content like that would be particularly valuable to a broader segment of readers - arguably more so than another LH J or F deep dive. Someone replied that there are already plenty of those reviews out there, but it’s fair to say many of them lack the level of detail and analysis you consistently aim to provide.

    Keep up the good work :)

  10. Florian Guest

    Ignoring trolls can go a long way in keeping your bloodpressure down

  11. Kelly Guest

    Hey Ben - great post and response. If you need to talk to a local who's also a friend the next time you and/or Ford and fam are in BCN, let me know. Tapas and drinks at some of the best local places.

  12. Alan Z Guest

    Here's my favorite interacting with the locals moment. Last spring we got off the plane in Osaka at 11pm.We took an hour bus ride to Kyoto. We knew we were within six blocks of our hotel. Standing in front of the spectacular train station at midnite with our heads in a map, we just blanked out. A ten hour flight from Tahiti to Tokyo, and a one hour flight to Osaka, numbness sets in.

    All...

    Here's my favorite interacting with the locals moment. Last spring we got off the plane in Osaka at 11pm.We took an hour bus ride to Kyoto. We knew we were within six blocks of our hotel. Standing in front of the spectacular train station at midnite with our heads in a map, we just blanked out. A ten hour flight from Tahiti to Tokyo, and a one hour flight to Osaka, numbness sets in.

    All of a sudden, I felt a tap on my shoulder. So, two people who speak virtually no conversational Japanese, and a Japanese person who speaks no English, started having a discussion. We somehow communicated our hotel. Next thing I knew was him walking us to our hotel. Talk about a meaningful conversation!

  13. Will Guest

    Ignore the haters, just don’t respond. This blog is great.

  14. Anthony Guest

    Ben, former president Abraham Lincoln, a most well spoken and intelligent man said it best.

    "You can please some of the people some of the time, you can please all the people some of the time, but you cannot please all the people all of the time".

    So stay your course, you are doing fine.

  15. Luke Guest

    No problem at all with “how you travel”; you do you.

    I will say I don’t come here for travel writing. This blog, for me, is reviews of airlines, hotels, and industry at large.

  16. Terry Member

    Ben - you know you provide a valuable service based on your readership and the majority of responses. Some of the critics are just mean and jealous. My father used to say, “He would complain about the rope you use to hang him”.

  17. karn Guest

    There's a famous Hainanese chicken rice hawker shop close to your hotel ( FS) named "Sui Heng chicken rice"

  18. Guy Guest

    Keep doing you Ben. There are plenty of content creators posting about that one amazing secret spot that is oh so local and nobody else knows about. I’ve been reading for a decade and it’s one of only two sites I visit daily.

    Travel for me looks totally different depending on context. By myself for work? I only see hotels, meeting rooms and cars. All food is delivered and I rarely even have the energy...

    Keep doing you Ben. There are plenty of content creators posting about that one amazing secret spot that is oh so local and nobody else knows about. I’ve been reading for a decade and it’s one of only two sites I visit daily.

    Travel for me looks totally different depending on context. By myself for work? I only see hotels, meeting rooms and cars. All food is delivered and I rarely even have the energy to visit a hotel restaurant let alone go out and do anything.

    With family we have different hotels and activities and tourist things.

    With my best friend we walk. 20-40k steps a day. We walk through residential areas, business parks, local supermarkets. I find “how do people actually live their life” way more interesting than any traditional tourism content and it’s make the most boring read “walked through a business park today and found some fun sculptures and a great chain coffee shop that had no queue”.

    My favourite part of any new country is often the drive from the airport. There are very few times that hasn’t been an accurate read on what the next few days will entail and what the place is like.

  19. Jumpseatflyer New Member

    Ben, you don't need to defend or justify your way of travel. It's part of your way of life, and that's for nobody to judge. Reading your blog is one of my primary inspirations for trying new hotels and airline products, on top of spotting good deals and promotions.

    Also, why would anyone care how other people travel? If you are a backpacker camping in tents, it's not my thing, but go ahead. Also, if...

    Ben, you don't need to defend or justify your way of travel. It's part of your way of life, and that's for nobody to judge. Reading your blog is one of my primary inspirations for trying new hotels and airline products, on top of spotting good deals and promotions.

    Also, why would anyone care how other people travel? If you are a backpacker camping in tents, it's not my thing, but go ahead. Also, if you never leave your luxury resort because you want to focus on the experience, why not? It's up to everyone how they spend their money.

    Finally, if you want to read a travel blog that highlights hiking tips, the 10 best restaurants for okonomiyaki, or the best coffee shops off the beaten path, go somewhere else because that's not the focus of OMAAT.

  20. Aaron Tan Guest

    I completely get the core goals of the blog and enjoy the hotel aspect. I don’t think this would be the place for street food reviews etc - its a points and luxury travel theme! My only criticism - consistent criticism - is that the focus is too heavy on the ME Y/F. I’m really not super interested in knowing the caviar differences between Etihad and Qatar or the air nozzle differences on the Emirates...

    I completely get the core goals of the blog and enjoy the hotel aspect. I don’t think this would be the place for street food reviews etc - its a points and luxury travel theme! My only criticism - consistent criticism - is that the focus is too heavy on the ME Y/F. I’m really not super interested in knowing the caviar differences between Etihad and Qatar or the air nozzle differences on the Emirates A380 versus the 777 etc as a justification for a “review”. Admittedly you do get some fresh views in on different airlines but I think some of the Emirates work could scale down (you love it, I get it) and maybe just travel them don’t review them? You are a traveller blogger by profession so lets see Air NZ, LATAM, Rwandair… I loved this blog ten years ago but there is a clickbait issue (some very poorly chosen “travel stories” and lots of promo work) and get the world changes and things change. But there are other options out there for broader reviews so if this is the direction of this blog its ok!

  21. omarsidd Diamond

    Everybody's a critic on the internet, it seems, but Ben really does seem to try to experience as much as possible while working. And often on an exhausting trip schedule!

    I've traveled a few times at the same pace as he does, but "for fun" and it's ludicrously tiring and overstimulating - I can't imagine working at the same time. And that week+ he's away? Is a week+ of little or no solid sleep, for...

    Everybody's a critic on the internet, it seems, but Ben really does seem to try to experience as much as possible while working. And often on an exhausting trip schedule!

    I've traveled a few times at the same pace as he does, but "for fun" and it's ludicrously tiring and overstimulating - I can't imagine working at the same time. And that week+ he's away? Is a week+ of little or no solid sleep, for starters...

    Also those 10+ mile walking days (20K+ steps) are an amazing way to see cities around the world. Most Americans probably don't realize how walkable cities in the entire rest of the world are, and how much you can experience simply by deciding to hoof it instead of uber it...

  22. Alfred DeLeo Guest

    Hi Ben. Al here.

    We met in person years ago (way pre-pandemic) when you organized a group of people to watch planes land from the In-n-Out on Sepulveda near LAX. Good times!!

    Don’t fret about people who disagree with what you do or how you travel: It’s your business, your life, your blog, and you get to do it your way. Just ignore them and go on doing what you’ve been doing. Haters...

    Hi Ben. Al here.

    We met in person years ago (way pre-pandemic) when you organized a group of people to watch planes land from the In-n-Out on Sepulveda near LAX. Good times!!

    Don’t fret about people who disagree with what you do or how you travel: It’s your business, your life, your blog, and you get to do it your way. Just ignore them and go on doing what you’ve been doing. Haters will hate. They’re free to click off your site and find other entertainment. Keep up the good work.

    I’m in Rome now, having a blast with family, and benefiting from many of your reviews, musings, and commentaries. For your work I’m always grateful.

    BTW, our British Air flight in first from LAX to LHR, connecting to FCO in “business”, was fine. The service was great, the food nice, and the seats/beds were comfortable. Not AF La Premiere certainly, which we’ve done a bunch of times. But nowhere near so expensive either.

    Keep on doing what you’ve been doing, and enjoy your family. The little ones grow up too fast. Mine are in their 40s now.

    Best.

  23. GRkennedy Diamond

    I think we all (except a few jerks) are here for travel reviews and all understand that there are other blogs which deal with city sightseeing or other travel insights.

    Do I wish to see sometimes different content on the blog? Yes absolutely, doing most of my travel in economy and staying exclusively at points or affordable hotels, I'd wish to see more of it.

    Now as for how Ben travels and whether Ben has...

    I think we all (except a few jerks) are here for travel reviews and all understand that there are other blogs which deal with city sightseeing or other travel insights.

    Do I wish to see sometimes different content on the blog? Yes absolutely, doing most of my travel in economy and staying exclusively at points or affordable hotels, I'd wish to see more of it.

    Now as for how Ben travels and whether Ben has time to visit the cities he's staying at and what he does there, I'm sure Ben welcomes suggestions but ultimately he does what he wants no?

  24. Kevin Guest

    Cletus is a dick. Read his comments. Always has been. Probably always will be.

    I’ve known of Lucky/Ben since he was a teen, first discovering his addiction while posting on FT. I’ve met him twice in lounges (I don’t think he was old enough to order an adult beverage at the bar) and once we were on the same flight.

    His passion (or addiction ) is travel. Flights, hotels, with some restaurants mentioned. That’s what...

    Cletus is a dick. Read his comments. Always has been. Probably always will be.

    I’ve known of Lucky/Ben since he was a teen, first discovering his addiction while posting on FT. I’ve met him twice in lounges (I don’t think he was old enough to order an adult beverage at the bar) and once we were on the same flight.

    His passion (or addiction ) is travel. Flights, hotels, with some restaurants mentioned. That’s what I’m here for. That’s the focus of his company. Who are we to tell a CEO how to modify his business plan?

    Cletorus- Wildness website is Travel related, it’s not necessarily an airport. You wouldn’t need to announce your departure. But if you left, no one would miss you.

    1. Aliana Guest

      “Since he was a teen” - bet that turned u on

  25. globetrotter Guest

    I am old school. To me, travel is the destination, not the journey. When people talk to me about travel, nobody ever asks about how I get to the destination or where I stay in the host country. We always talk about the locals, cuisines, historic sites , the culture and few about the history as history enthusiasts are a dying breed now. You have evolved over the years as I remember more than a...

    I am old school. To me, travel is the destination, not the journey. When people talk to me about travel, nobody ever asks about how I get to the destination or where I stay in the host country. We always talk about the locals, cuisines, historic sites , the culture and few about the history as history enthusiasts are a dying breed now. You have evolved over the years as I remember more than a decade ago, you emphatically defended your blog only and strictly as a "miles and points blog. It no longer is because you touch on other related topics, such as FAs performance, domestic vs foreign airlines staff, etc... Multiple comments stated that you can write any topic you want because it is your blog is quite arrogant and tyrannical. When I read a post, I prefer to widen my knowledge rather than shooting up my blood pressure because the writer's view and expression are so outrageous, baseless and non-factual. However, you need to censor offensive and derogatory comments, name-callings, personal attacks etc... on your blog. It truly assaults the joy of reading the post-- the main reason I stopped reading a couple of other blogs for years now. I always think women fight like cats so I never watched the dysfunctional " Real Housewives " franchise and other reality shows. When I read male commentators are at each other 's throat, my perception of them is " a woman is trapped in a man's body". Finally, I don't share the same definition of "travel" with those of the majority of readers . I cringe when someone claims "we are seasoned travelers" . Clueless what it even means. I love your blog and appreciate the efforts you put into it. Sometimes, the best strategy is "the silent treatment" as those characters crave attention.

  26. MeChu Guest

    Cletus who? Why? And who cares what they think!

    I grew up in poverty and now when I have made it, the last thing I want to do is to travel like a local. I want to visit a new city on my own terms and in luxury hotels!

    I want to overcompensate for my past! To each their own and if there few idiots who think the world should conform to their ideals, I tell them ‘go pound sand’

  27. LeinadS Guest

    Ben, I love this blog b/c it is informative, business oriented, and a little bit aspirational. Every blogger has to make editorial decisions about what they publish. You may do other things on your trips that you don't cover. Which is great; and, if not, that's great too. As for these troll-ey commenters, may I suggest some framework/criteria for those to which you reply? If it's a suggestion or polite and constructive, by all means....

    Ben, I love this blog b/c it is informative, business oriented, and a little bit aspirational. Every blogger has to make editorial decisions about what they publish. You may do other things on your trips that you don't cover. Which is great; and, if not, that's great too. As for these troll-ey commenters, may I suggest some framework/criteria for those to which you reply? If it's a suggestion or polite and constructive, by all means. If it's negative for the sake of being negative, ignore it.

  28. LG Guest

    I enjoy all you cover, from flights to hotels and all in between. Unfortunately you seem to have harnessed all the travel trolls who diminish your comments section. Keep up the good work.

  29. Bob Guest

    Amen Ben! I no longer read the comments left on your blog because they are often mean and small-minded.

  30. PM1 Guest

    Ben, don't let random keyboard warriors on the internet get you down. I have learned to ignore the "I'm better than you" kind of people over the years, the ones who try to make you feel insignificant. Sometimes, they are just trying to make themselves feel better by bringing you (someone cooler) down. They are not as cool as they think/wish they are.

  31. Sue Guest

    Frankly, people like him probably don't even travel, they just troll. Everyone who does, knows how difficult it is to imbed yourself into a local culture when you travel. It's a nice idea on paper.

  32. Hiro Guest

    It's because these days, the line between a blog/vlog and travel review has been blurred. Go on YouTube and there will be travel vloggers who review flights and there are flight reviewers who post about their local travel.
    The audience can't (or chooses not to) distinguish between the two. I think this site has its utility in terms of reviews and travel news but when the audience wants to know more about the author...

    It's because these days, the line between a blog/vlog and travel review has been blurred. Go on YouTube and there will be travel vloggers who review flights and there are flight reviewers who post about their local travel.
    The audience can't (or chooses not to) distinguish between the two. I think this site has its utility in terms of reviews and travel news but when the audience wants to know more about the author and how they travel and what they do, that's when expectations fall short.
    Not saying anything needs to change but that's what the audience expects these days. Whether it's realistic or not.

  33. Ivan Guest

    Don't be bothered by internet trolls who don't like the way you travel. First off it's your job and you're damn good at it. The majority of your readership appreciates your articulate reviews, I certainly do.

    That being said my style of travel is different being more focused on experience than accommodation however I do enjoy high quality hotels and comfortable flights. Your insightful reviews are valuable when choosing a carrier and to a...

    Don't be bothered by internet trolls who don't like the way you travel. First off it's your job and you're damn good at it. The majority of your readership appreciates your articulate reviews, I certainly do.

    That being said my style of travel is different being more focused on experience than accommodation however I do enjoy high quality hotels and comfortable flights. Your insightful reviews are valuable when choosing a carrier and to a lesser extent accommodation. If I am staying at a high end hotel I'm going to spend more time there and enjoy what I'm paying for. My last stay at the WA Bangkok I hardly left the hotel as I wanted to enjoy the rooftop bar, the steakhouse, spa etc. I had great experiences interacting with both guests and staff. Usually i stay in mid range places and spend most of my time exploring, taking tours and sampling cuisine. I'm happy I can enjoy both ways of traveling. And never take anyone named Cletus seriously

  34. Frank Guest

    Haters gonna hate. The purpose of such negative comments is to make you feel bad. Don’t engage, focus on the positive comments and enjoy your life the way you want it.

  35. iamhere Guest

    I can see both sides to this situation. I want to say that may be there is a middle ground. I think you may want to consider the situation of most people. Most people are not in the points and miles game for a living but are involved in it for getting a decent enough return or for using their points and miles for experiences in a not so complicated manner depending on their lifestyle....

    I can see both sides to this situation. I want to say that may be there is a middle ground. I think you may want to consider the situation of most people. Most people are not in the points and miles game for a living but are involved in it for getting a decent enough return or for using their points and miles for experiences in a not so complicated manner depending on their lifestyle. I would suggest now that you have a family that you focus on other parts of the travel experience such as premium economy or even economy experiences too. I would also suggest you discuss some non-hotel related experiences from time to time. I understand both sides of the situation that writing the blog is what you do for a living, but equally I understand the reader's comment that you do not really experience much too. Perhaps it is about balance. If you think of this blog as a business or as a company, you should consider what vision and direction you want for it. That vision or direction has changed over the years as points, miles, credit cards, and reviews, etc has become less of a focus and there are more political articles and those that relate to travel are heavily focused on a few providers/cards/airlines.

  36. Jeleyne Guest

    Gee, I had the silly idea that your focus was on airlines and hotels and that most readers were here for those topics. Those who want a full-scale travelogue are free to look elsewhere. Sadly, "do as I say" disease is epidemic these days - you should see the open warfare between the carry-on-only vs. checked luggage factions in certain FB travel groups. It's almost as absurd as people telling you what to write/not write on your own blog.

  37. John Guest

    Cletus: Ben travels badly!

    TravelinPenis: Ben travels badly because its ALL Trump's fault!!

    Me: Thanks Ben. I admit I don't care much about hotel reviews, but your flight reviews are highly insightful and valued.

    1. Mason Guest

      The best comment of OMAAT 2026

  38. Alex Guest

    You write what u promote. If one is looking for travel stories , get a travel book. Stay the course and don’t let people like clitus, get under your skin!

  39. Maryland Guest

    We appreciate your reviews and introductions to new places. And guess what I do not need to visit every nook and cranny either to be a cletus approved reader. Thank you Ben!

  40. Flightsurg Member

    @Ben, sorry you have to deal with folks who have blinders on as part of the gig you choose to engage in. If I had a job where so many people WHO I"M SERVING AND HAS AN OPTION TO NOT FREQUENT MY FREE SERVICE chooses to tell me how I'm doing it wrong, I'd question why I'm doing it. I'm glad you took a stand for yourself and published this exact piece expressing that the...

    @Ben, sorry you have to deal with folks who have blinders on as part of the gig you choose to engage in. If I had a job where so many people WHO I"M SERVING AND HAS AN OPTION TO NOT FREQUENT MY FREE SERVICE chooses to tell me how I'm doing it wrong, I'd question why I'm doing it. I'm glad you took a stand for yourself and published this exact piece expressing that the sanctimony and gall of people is boundless and ridiculous. Thank you for standing up for yourself. We appreciate you. If I see a headline that doesn't interest me on the blog, I just skip it. I bet you never notice. Lol.
    I'm bookmarking this page so I can quickly copy and paste a link to it for the inevitable and repeated times that someone needs to be reminded of 100% truth. Maybe you should just pin it to the top of the home page, lol.
    Love the blog, glad you write it the way you do. Glad you put in the work that you do. Our trips have been better because of your work. In 2 weeks, we go on a Saipan to Dallas to Paris to Edinburough to Seoul to Saipan trip and we've squeezed so much info out of your writings for this trip alone. Thank you.

  41. JHS Guest

    Keep going! Everyone’s an expert. Many of your readers are jealous of your ability to travel in F and J, and consistently stay in 4 and 5-star hotels.

    I only read about 2/3 of your posts, Ben. Why read what’s not of interest? Likewise the comments. I have learned to easily skim past the haters and morons.

    I do think many of your hotel choices seem antiseptic. But, at the same time, I...

    Keep going! Everyone’s an expert. Many of your readers are jealous of your ability to travel in F and J, and consistently stay in 4 and 5-star hotels.

    I only read about 2/3 of your posts, Ben. Why read what’s not of interest? Likewise the comments. I have learned to easily skim past the haters and morons.

    I do think many of your hotel choices seem antiseptic. But, at the same time, I appreciate that’s the nature of your beast.

    Lastly, yes, keep walking. Even before retirement, I walked as often as I could and avoided cabs, Lyfts, etc. while on business travel. Even today, on our vacation travels, our hours of walking unfamiliar cities often become the best experiences of our journey.

  42. Cam Guest

    Hey Ben, keep going! I love your content and find your travel posts so inspiring! Thank you!!!

  43. dander Guest

    I use to travel a lot for work. Sometimes I would check out the area. If there were a few of us on the same job some we might go watch a game. Most of the time it was a group dinner and we were done with each other. If I traveled solo, I was more concerned about being close to the next site visit. When I travel for leisure, its different, I walk to see the sites and engage with people. In Japan I was amazed that even people in non-hospitality jobs knew English.

  44. Bill n DC Diamond

    Haters gonna hate. I enjoy your content and travel style plus love knowing you have a sweet family. Keep up the great work!

  45. James Guest

    Hey Ben! Keep writing what you're writing about since most of the readers on this site truly appreciate and value the information, perspective and entertainment your posts provide! Two quick comments:

    You hit the nail on the head...these are work trips for you, so when you travel for work, often there's not time to sightsee, etc. For many who travel a lot for work, it is exhausting while gone and sometimes it's great to take...

    Hey Ben! Keep writing what you're writing about since most of the readers on this site truly appreciate and value the information, perspective and entertainment your posts provide! Two quick comments:

    You hit the nail on the head...these are work trips for you, so when you travel for work, often there's not time to sightsee, etc. For many who travel a lot for work, it is exhausting while gone and sometimes it's great to take the path of least resistance for food and relaxation and just be back at the hotel. Besides, most employers, if they pay for you to go abroad are not interested in building in lots of free time for you while you're there.

    Secondly, and most importantly, the time you spend on activities you're not writing about is important "me" time for you and allows you to have privacy in some aspects of your life. It's good to have that, and I'd be careful to let your day job start intruding on that. Especially with how meticulous you are with your reviews, then you'd be left with zero personal time.

  46. PeteAU Guest

    We all know the type - they travel with a huge backpack, wear a baseball cap, and say "authentic" about 600 times a day. If the catch malaria or develop a tropical ulcer it's all a part of the experience. They haggle with shopkeepers about embarrassingly tiny amounts of local currency, and are happy to stay in bedbug-ridden hovels because that's what the locals do. They walk around with a smugly sanctimonious smirk on their...

    We all know the type - they travel with a huge backpack, wear a baseball cap, and say "authentic" about 600 times a day. If the catch malaria or develop a tropical ulcer it's all a part of the experience. They haggle with shopkeepers about embarrassingly tiny amounts of local currency, and are happy to stay in bedbug-ridden hovels because that's what the locals do. They walk around with a smugly sanctimonious smirk on their face because; as others have noted; they're "travelling", and are therefore a cut above mere tourists. Well enjoy your overnight bus ride, buddy. I'm sure the blocked, overflowing toilet and the broken aircon in sweltering tropical heat will have you talking about "authentic travel experiences" for years to come. Hopefully none of those mosquitos flying around in your hostel dorm are carrying Japanese encephalitis...

  47. u600213 Guest

    I live in Missouri and there is an employee at a local supermarket named Cletus. He is often paged. I crack up laughing every time thinking of "Cletus the slack jawed yokel" https://www.youtube.com/watch?v=c7qhVJIPfck

    1. PeteAU Guest

      "Hey Brandine, I think I done busted my stink bone!"

  48. UncleRonnie Diamond

    A whole thread responding to a Guest named Cletus? Pointless effort. You do you, we luv you for it.

  49. Byron Guest

    It's your job. Keep atit.

  50. NateA Guest

    Everything that I wanted to say has pretty much already been said. But Ben, as someone who has also been reading OMAAT since almost the beginning (not often commenting, to be fair...), thank you for staying true to who you are. You write beautiful posts and help me feel more comfortable traveling the way I like to travel.
    I have severe anxiety, and I learned after a VERY scary trip to Rome that I...

    Everything that I wanted to say has pretty much already been said. But Ben, as someone who has also been reading OMAAT since almost the beginning (not often commenting, to be fair...), thank you for staying true to who you are. You write beautiful posts and help me feel more comfortable traveling the way I like to travel.
    I have severe anxiety, and I learned after a VERY scary trip to Rome that I just have to stay in more of a chain-type hotel to feel comfortable and safe. To stay at a BNB (or Airbnb) – where I feel like I'm in someone else's space and don't have "control" over my safety/comfort – makes me get so anxious that I feel I have to run home. So, if I want to travel and see unique places, I know what I need. You help me see that my kind of travel is valid, and that is extremely meaningful to me. AND because of your niche, I get great ideas of places I can stay where I'll feel safe and relatively anxiety free.
    But also, I just think you're a great person who knows what is niche and core audience is. Stick to it, because it's what keeps us coming back!

  51. BradStPete Diamond

    Ben I love your blog and I love that its focussed on more upscale experiences. It is the way that I travel to a great extent.
    I certainly see and shake my head at some of the comments that other readers post. Between the sometimes overt racism and the IMHO innapopriate piling on of other readers...gosh folks, if you don't like Bens blog read elsewhere.
    Keep in up Ben ! You are amazing.

  52. Rtgdoc Guest

    Ben,

    I've been reading OMAAT daily for over a decade and have never commented, in fact, sometimes I wonder why I even look at the comments due to either politics or back and forth about which US airline is "premium". Much like other commenters, I suggest that you ignore the trolls and keep doing what you're doing. Even if most of us never get to fly some of the J/F trips that you take, we...

    Ben,

    I've been reading OMAAT daily for over a decade and have never commented, in fact, sometimes I wonder why I even look at the comments due to either politics or back and forth about which US airline is "premium". Much like other commenters, I suggest that you ignore the trolls and keep doing what you're doing. Even if most of us never get to fly some of the J/F trips that you take, we participate vicariously. Same for hotels. I appreciate your takes and have used your advice in the past. We visited two Singita resorts in South Africa in 2023 based on your review and the trip was unforgettable.

    If we could just keep the politics and comments about "first world" problems out of this blog, I think we regular readers would be even happier. Oh, and if you can refrain from using "quite" as a modifier "quite" so much, that would be another plus. Net is, keep doing what you're doing and I'll keep reading every day.

  53. Ari Guest

    Honestly, most who read this blog probably do so because they appreciate the content. I find it helpful in many ways even though only a small percentage of posts are actually relevant to my travel and the travel I plan for others. But those posts that are relevant are something that I am grateful for.

    I have disagreed with a few posts, but I have never found content objectionable, even some semi-political posts. We...

    Honestly, most who read this blog probably do so because they appreciate the content. I find it helpful in many ways even though only a small percentage of posts are actually relevant to my travel and the travel I plan for others. But those posts that are relevant are something that I am grateful for.

    I have disagreed with a few posts, but I have never found content objectionable, even some semi-political posts. We appreciate your opinions when you share them, and your virtually unbiased reviews. Keep up the good work.

  54. Patrick L. Guest

    The proof has been revealed. Only 20,000 steps per day? You need 30,000 to even begin. (lol) =P

  55. Eskimo Guest

    Statistically for this blog,

    By this many comments, someone should have already blamed Trump.

  56. UA-NYC Diamond

    Cletus sounds like a total cunt. F him.

  57. Jonathan Ozol Guest

    Ben,

    Keep doing what you are doing. I completely agree that everyone has a different travel style. Unfortunately running such a popular blog invites all kinds of nasty and disrespectful comments. I wish you all the best and always look forward to reading your blog

  58. Jack Guest

    I've been reading this site (and several other travel/points sites) for years and really do gain tremendous insight and appreciate how you write and explain things. I am fortunate enough in my business and personal life to be able to travel like Ben and have used his reviews of airlines, seats, lounges and have based many purchases in part as a result. As anyone who has traveled in business or first class knows, a first...

    I've been reading this site (and several other travel/points sites) for years and really do gain tremendous insight and appreciate how you write and explain things. I am fortunate enough in my business and personal life to be able to travel like Ben and have used his reviews of airlines, seats, lounges and have based many purchases in part as a result. As anyone who has traveled in business or first class knows, a first class trip on Emirates is an entirely different experience than a ticket in first on any US carrier. Further, how Ben uses points/miles to book these trip has also helped me book similar options that I wouldn't have known or thought about.

    Haters be haters, and most of the time it is because they can't do or experience what you have and are simply jealous so they spend their miserable life crapping on others who can. Just my two cents. Keep doing you Ben.

  59. yoloswag420 Guest

    That commenter's perspective is totally valid, but in the same way, it's your choice to be bothered by it.

    If you're happy flying around in J/F and focusing on luxury hotels, that's all that matters. There is always someone in the world that will judge you for what you do. Just embrace it, you are in a privileged class, as a wealthy business owner that focuses more on the high-end, lavish aspect of travel. It's...

    That commenter's perspective is totally valid, but in the same way, it's your choice to be bothered by it.

    If you're happy flying around in J/F and focusing on luxury hotels, that's all that matters. There is always someone in the world that will judge you for what you do. Just embrace it, you are in a privileged class, as a wealthy business owner that focuses more on the high-end, lavish aspect of travel. It's not something many or most can relate to, and that's ok.

    I don't think Jeff Bezos gets upset that millions think he's out of touch, when he parties on his yacht or takes his private jet.

  60. Alan Guest

    I think a lot of the disillusionment comes from the fact that this used to be a points and miles blog, now its a look I m rich and stay at luxury chain hotels blog.
    Which is fine, just stop reading!

    This has never been a travel blog, so I dont understand why people would expect it to be.

    Lets not forget that as soon as it becomes a 'business' trip, its a tax writeoff.

    1. BBT Guest

      The miles and points are being worthless by the day. The pace at which things are going, I would be surprised if miles and awards have any relevance in say 2 years.

      So i don't mind someone diversifying to travel blogs. I like the style of writing and get to see at times a different perspective. I would encourage more travel articles.

  61. JetSetFly Guest

    Ah, one of those I’m a traveler and you are a tourist type of people. You should not let that bother you. While I’m never the type to do one night in a hotel/ country on regular basis, I don’t fault people for doing that since in US, most people get only 10 days of pay leave. Your blog is actually perfect for me as I use miles to travel, cash to stay at Cheval...

    Ah, one of those I’m a traveler and you are a tourist type of people. You should not let that bother you. While I’m never the type to do one night in a hotel/ country on regular basis, I don’t fault people for doing that since in US, most people get only 10 days of pay leave. Your blog is actually perfect for me as I use miles to travel, cash to stay at Cheval Blanc, Aman, etc. I certainly understand luxury hotel part of the blog is unrelatable for most readers. But everyone has option to not click on the article thus the onus is on reader not you. Keep up the good work and happy travels.

  62. TN Guest

    Amigo, do your thing. It's a great blog. To the extent that you can, avoid reacting to each hater who wants to tell you how to do what you do. Their personal comments are sometimes hateful, sometimes jealous, etc.

    My impression is that your business is successful, and you are happy with the content (and your sponsors are). Remember you cannot make every person happy.

  63. DenB Diamond

    The critical comments will continue until morale improves.

  64. Webby Guest

    Bit surprised you indulged the trolls but I can see it getting to you after a while. This is indicative of the whole "traveler vs tourist" BS that goes on. I remember my first trip to Dublin, a few friends were like don't go to the Guinness store house with all the other tourists, save the entry fee and spend it on a proper pint at a pub, which I did. You know what? I...

    Bit surprised you indulged the trolls but I can see it getting to you after a while. This is indicative of the whole "traveler vs tourist" BS that goes on. I remember my first trip to Dublin, a few friends were like don't go to the Guinness store house with all the other tourists, save the entry fee and spend it on a proper pint at a pub, which I did. You know what? I felt I missed out. Next trip, I went to the Guinness storehouse and enjoyed it. I also went for a proper pint. You do you, which I think you already do and won't change. Which is nice.

  65. AeroE39nova New Member

    Don't get minded by these mindless trolls, but one suggests a specific user who keep accuses Ben of click-bait articles, another user who always, always keeps their eyes on a chance to gaslight Ben to do what that user wishes him to do, and yet another user who appears 24/7 to praise a specific airline, requires your serious consideration for an action to be taken.

    But worry not readers ... you can visualise yourself...

    Don't get minded by these mindless trolls, but one suggests a specific user who keep accuses Ben of click-bait articles, another user who always, always keeps their eyes on a chance to gaslight Ben to do what that user wishes him to do, and yet another user who appears 24/7 to praise a specific airline, requires your serious consideration for an action to be taken.

    But worry not readers ... you can visualise yourself a clean, troll-free OMAAT community like how it has been some years back, yes?

    1. DenB Diamond

      I dunno, one in fifteen of my comments gets a critical response from other commenters. One person's "Troll-free" is another's unfair ban.

    2. Julie Guest

      oh great... "AeroB" has a new screen name.
      I'm guessing you're the troll guest user version of AeroB?

  66. Phred Guest

    I’ve read all 123 (thus far) comments and responses. The common theme and clear takeaway is that Delta, by far, is the world’s best, most profitable and most premium airline.

  67. Ed Guest

    This is your one of your best posts. Glad to see you stand up to those “erudite” jerks.

  68. DenB Diamond

    I'm fed up with these attacks against Ben. And if most of you will indulge me, I'm fed up with the stupid nonsense that elevates "authentic" lodgings above luxe lodgings. My own experience puts the lie to this silly "you haven't lived unless" narrative. Bangkok is a great example: my stays have included Babylon (RIP), Sofitel SO|Bangkok, The Sukhothai, ibis Sathorn, Salil, The St Regis, The Athenée, several Airbnb apartments and a friend's middle-class 30-year-old...

    I'm fed up with these attacks against Ben. And if most of you will indulge me, I'm fed up with the stupid nonsense that elevates "authentic" lodgings above luxe lodgings. My own experience puts the lie to this silly "you haven't lived unless" narrative. Bangkok is a great example: my stays have included Babylon (RIP), Sofitel SO|Bangkok, The Sukhothai, ibis Sathorn, Salil, The St Regis, The Athenée, several Airbnb apartments and a friend's middle-class 30-year-old condo. Leaving Babylon aside (if you know, you know), the happiest trips with the most interaction with Actual Thai People was The Athenée, which is basically a "points factory". The Sukhothai, which I suspect Cletus couldn't possibly afford (or appreciate), provided very little interaction (unless you count the deep Wai every staff member offered at every encounter) because that's the ultra-respectful, old-money vibe, but The Sukhothai has a much more "authentically Thai" character to the buildings and grounds. Frequent outings, days at Chatuchak Weekend Market, shopping at the numerous malls (highlight: Siam Paragon's basement has a Garrett's Popcorn!!! but I digress, talk about inauthentic thrills) and yes, visits to the innumerable places of historic significance, provided much enrichment. I'm happy to provide 137 paragraphs about Wat Po, Chatuchak, Lumpini, to anyone needing it (not). Now, I only stay at 5* hotels in BKK because that's the sweet spot for value, IMHO. In New York, I don't. I couldn't have made these trips, chosen as well as I did, or afforded these experiences without Ben, doing what he does, the way he does it (except Babylon, for which sorry Ben you get no credit whatsoever). I like OMAAT the way it is, although I'd welcome a new content type, if Ben decided to add one. What I would HATE is a change that reduced the excellent content Ben has expertly provided us all these years. Do NOT stop "shilling" for credit cards; do NOT stop reviewing really really good hotels, even if they make rich ignorant people happy, do NOT stop reviewing comfortable aviation offerings!

    Ben had the last laugh, Cletus. Look at the engagement. I'm sure your thank you check is in the mail.

    1. Somchai Guest

      I saw you on Grindr in Bangkok and you looked creepy AF.

  69. Mike1977 Guest

    Hahah the "I'm a traveler, and everyone else is a tourist" is spot on. To answer your question- why are some people so antagonistic about the way I travel? My response: because they are sad keyboard warriors. I so appreciate the work you do! I really enjoy observing how your approach has evolved over the years. It is very relatable, even if our lives are different.

  70. Zakon Guest

    I think you should invite Cletus to write a guest column and provide his counterpoints, based on how he travels.

    1. DenB Diamond

      Sure, serve caviar to a troll.

  71. Miami305 Diamond

    @Lucky... You do you. Some of your travel stories I think... man I would love to do that. Other times I think... no way would I do that. But you are your authentic self.

    -fwiw - 3m+ miles flying. And I do what I want the way I want it.

    So you keeping doing you. People that don't like it fade away.

  72. john Guest

    Now I am going to be critical of you. Why oh why did you give this person the time of day ? The vast majority of us read your blogs to help us make informed decisions when we travel. Your hard work allows us to make our travel that much more fun and stress free. This ungrateful human would not have the stones to confront you face to face but can hide easily behind a...

    Now I am going to be critical of you. Why oh why did you give this person the time of day ? The vast majority of us read your blogs to help us make informed decisions when we travel. Your hard work allows us to make our travel that much more fun and stress free. This ungrateful human would not have the stones to confront you face to face but can hide easily behind a keyboard. Keep doing what your doing and do not let the noisy few affect you. What you do and whom you interact with when its your personal time is none of our business.

    1. Robert Fahr Guest

      You asked the definitive question to Ben. I do not understand why people follow a blogger only to criticize them.

    2. DenB Diamond

      @Robert Fahr: maybe you DO know, but it's so sad you can't face it LOL

  73. Dan Guest

    You deliver what you advertise. We do not need another YouTube expert with very little life experience telling us what places to visit in Madrid/Paris/Barcelona/London. I use those sites, in fairness, to determine what not to visit as usually the recommended sites are, like TripAdvisor 4.8 rated sites and restaurants, overcrowded.

  74. Mike H Guest

    Your About page literally says: "...as a teenager discovered the world of miles and points and what premium travel those miles could unlock." Big fan of your sight, it's informative and entertaining. Keep up the great work!

  75. digital_notmad Diamond

    these are just trolls who like to feel superior behind a keyboard because they feel inferior everywhere else. not the kind of folks whose opinion i'd treat as having any value or legitimacy at all, really.

  76. Eli Guest

    I wish you would know how much I love your stuff. Keep going Ben

  77. iv Member

    Ben, pay these people no mind. They are happy being miserable!

  78. 1990 Guest

    Well said, Ben. Love your stuff. Thank you for what you do.

  79. George Romey Guest

    I don't get why anyone would care about how someone travels or what they like to do. Some people like the beaches. Nightlife. Culture. I just believe to travel in comfort and it does not need to be overly expensive if you know how to do it.

  80. Ricky Guest

    I love OMAAT and I agree that this is your site, which is not a city tourist/info guide, so you write what you want and you provide valuable information to the world of airline/hotel/loyalty programs/points enthusiasts. This is one of the two sites I read daily almost religiously. However, I would like to see more hotel stays of at least two nights because more service issues can happen as you stay longer and I also...

    I love OMAAT and I agree that this is your site, which is not a city tourist/info guide, so you write what you want and you provide valuable information to the world of airline/hotel/loyalty programs/points enthusiasts. This is one of the two sites I read daily almost religiously. However, I would like to see more hotel stays of at least two nights because more service issues can happen as you stay longer and I also would like to see you checking luggage as that can be often a frustrating experience. Plus, removing racist comments would help.

  81. Jj Guest

    Well said. It’s also a really good framing for travel; encouraging people to interact with locals seems like a reasonable idea but, as you point out, there aren’t really opportunities to do that other than maybe chatting up someone in line at a coffee shop.

    In my 40+ yrs on this earth I can think of a single time a tourist has tried to interact with me other than asking for basic directions. If...

    Well said. It’s also a really good framing for travel; encouraging people to interact with locals seems like a reasonable idea but, as you point out, there aren’t really opportunities to do that other than maybe chatting up someone in line at a coffee shop.

    In my 40+ yrs on this earth I can think of a single time a tourist has tried to interact with me other than asking for basic directions. If some stranger ever came up to me and asked to get coffee, it’d be pretty weird. So, it’s not just you.

  82. ClownDancer Guest

    Cletus needs to learn to dance.

  83. Daren Guest

    I, like all the other people who have commented, very much appreciate your hard work and dedication in providing your unbiased reviews and travel advice. I’m sorry that you felt the need to take the time and effort to defend yourself against these narcissistic haters. Please carry on being the talented travel content creator you are and never change. Thank you for all you do.

  84. Ivan X Gold

    I’ve got a different reason this blog is a go-to for me, that I don’t see mentioned much: you’re an excellent writer. So, I frequently don’t even care about whatever lounge unless it’s one that I anticipate visiting; I just enjoy your sentence craft and personal expression. I may not read every word, but I like that you have a clear POV and express it well, in a way I enjoy, and that sets this...

    I’ve got a different reason this blog is a go-to for me, that I don’t see mentioned much: you’re an excellent writer. So, I frequently don’t even care about whatever lounge unless it’s one that I anticipate visiting; I just enjoy your sentence craft and personal expression. I may not read every word, but I like that you have a clear POV and express it well, in a way I enjoy, and that sets this particular travel blog apart from others, even if some others sometimes actually have content of more direct interest/relevance to me.

  85. Lukas Guest

    Great post. Keep up the good work!!

  86. Throwawayname Guest

    I agree with your overall sentiment, but I think that the blog is infinitely more valuable for airlines than it is for hotels.

    Your comments about the hotel market notwithstanding, the reality is that business class is just a version of public transport that's aimed at the mass market whereas few people are able to afford a €2k a night hotel in Paris- and the vast majority of those few people would much rather...

    I agree with your overall sentiment, but I think that the blog is infinitely more valuable for airlines than it is for hotels.

    Your comments about the hotel market notwithstanding, the reality is that business class is just a version of public transport that's aimed at the mass market whereas few people are able to afford a €2k a night hotel in Paris- and the vast majority of those few people would much rather make do with a standard Sofitel/Hilton/Meliá for 80-90% less.

    That creates a tension for the blog - the airline side is laser-focused on maximising value for money (using points and highlighting airlines which offer a somewhat better product than their competitors), while the hotel side talks about experiences which are basically priced using a Veblen goods rationale (and are extremely unlikely to offer better value than their competitors). There must be an absolutely tiny area of overlap in the Venn diagram of people who are interested in flying halfway around the world for an amount of money that's less than what they'll pay for one hotel night at their destination.

    It's no surprise that there are some readers who have come here for airlines/points/miles and get confused/frustrated when they see so much content that's clearly not relevant to them. Of course the logical reaction would be to merely ignore that content, but some just can't avoid snarky comments and/or a bit of trolling...Worse still, I suspect those who do want to spend a lot of money on hotels will tend to be a bit tribal and unlikely to pay too much attention to the musings of an introverted guy with a TAAG fetish.

    From my perspective, the ideal solution for the blog would be to move away from true luxury hotels and review more 4-star and lower-end 5-star properties. There are huge variations in rates, facilities (e.g. pools, gyms, saunas, whether they all actually work!), room sizes and types, treatment of elites etc. Of course there's not much interest if you only ever review identical Novotels, but the advent of Handwritten Curio Autographs etc should generate a lot of opportunities for content that combines variety with a clear point/status angle, and you can still come across a few independent hidden gems along the way.

    1. Peter Guest

      Agree but for a different reason. If I want to go to X destination there are realistically only a few airlines to get me there in a somewhat efficient manner (less if looking for a points booking or points efficient manner). Meanwhile at that destination there are often myriad hotels of every stripe - luxury, mid-range, what have you. So the airline reviews actually are helpful and might steer me towards booking. A hotel review...

      Agree but for a different reason. If I want to go to X destination there are realistically only a few airlines to get me there in a somewhat efficient manner (less if looking for a points booking or points efficient manner). Meanwhile at that destination there are often myriad hotels of every stripe - luxury, mid-range, what have you. So the airline reviews actually are helpful and might steer me towards booking. A hotel review is a needle in the haystack.

      More interesting to me is your post from yesterday where, for instance, readers submitted by comment lots of different hotels in Austria/Germany etc. Maybe put all those reader recommendations into a post, link to reviews in the area you have personally done, and put a link to Ford’s email to help you book a trip in the region.

      Just my unsolicited two cents! Keep doing what you want to do and ignore the haters.

    2. Throwawayname Guest

      I agree with you on the limited number of airlines being what really makes this blog really worthwhile, but I still see some value in detailed hotel reviews as the usual Google/TripAdvisor review content can be rather tedious.

    3. Harold Guest

      i think youre being a little dramatic about the hotel prices. yes he stays at some high end hotels, but for this trip as an example, he indicated the Rosewood Bangkok was literally free after the Amex Plat credit (which a lot of travelers have). That's relevant for a ton of people

    4. DenB Diamond

      Couldn't disagree more about the hotels. Living in North America, where there are 400 million people, I have wide access to credit cards that provide Welcome Bonuses. It's possible thet Throwawayname doesn't have access to North American credit cards. But the vast majority of Ben's audience does and therefore economy/compromise hotels are of little interest. If I have a quarter million Hilton points, why wouldn't I stay at The Sukhothai (still waiting for that review,...

      Couldn't disagree more about the hotels. Living in North America, where there are 400 million people, I have wide access to credit cards that provide Welcome Bonuses. It's possible thet Throwawayname doesn't have access to North American credit cards. But the vast majority of Ben's audience does and therefore economy/compromise hotels are of little interest. If I have a quarter million Hilton points, why wouldn't I stay at The Sukhothai (still waiting for that review, Ben) instead of the ibis?

    5. Peter_ Member

      My only point is that if there are X number of airlines that you'd want to take to, say, Bangkok, there are X times 10 number of hotels that you might want to stay at in Bangkok. Ben can review 5-10 luxury hotels in Bangkok but there are probably 50-100 luxury or near-luxury hotels in Bangkok that one might stay at, whether on points, by using a travel credit, or just paying a lot of...

      My only point is that if there are X number of airlines that you'd want to take to, say, Bangkok, there are X times 10 number of hotels that you might want to stay at in Bangkok. Ben can review 5-10 luxury hotels in Bangkok but there are probably 50-100 luxury or near-luxury hotels in Bangkok that one might stay at, whether on points, by using a travel credit, or just paying a lot of cash. Can't cover them all.

      I'm not saying that Ben should avoid hotel reviews (of course he should review hotels - not only is he good at them, presumably he has to stay somewhere in between all of those flights!). But there's so much OMAAT content over the years - seems like AI could help Ben put together pages for the top 25 cities visited, have links suggesting how to get there (national airline / other regional airlines that connect), have links to hotel reviews that Ben has personally done, have "reader recommendations" for hotels suggested by readers, and have Ford's contact information for readers that are interested in visiting X city. That's potentially more useful than posting a random review of a Park Hyatt and may "bridge the gap" between folks looking to extract value from points / folks shelling out a bunch of cash to stay at an Aman/Capella.

    6. Throwawayname Guest

      @DenB , it's true that I don't have access to the huge amounts of credit card points available in the USA, but most hotel programmes are either fully revenue based (which isn't bad when one considers the multitude of hotel options available in most places) or require enormous amounts of points. I often have a choice between earning/maximising airline miles or hotel points and always go with the airline option.

      Speaking of Bangkok, last time...

      @DenB , it's true that I don't have access to the huge amounts of credit card points available in the USA, but most hotel programmes are either fully revenue based (which isn't bad when one considers the multitude of hotel options available in most places) or require enormous amounts of points. I often have a choice between earning/maximising airline miles or hotel points and always go with the airline option.

      Speaking of Bangkok, last time I was there I stayed in one of the smaller GHA hotels, paying maybe $75 for a very substantial suite (I think I had booked some kind of 'deluxe' room and got a titanium upgrade on top). Service was stellar, too, although the size of the hotel meant that it didn't have much in the way of restaurants etc.

      I appreciate that having lots of points means that you're keen to spend them before the next round of devaluations even if you won't get the phenomenal value that you could achieve with a business class redemption, but lots of the 'true' luxury hotels don't even participate in those schemes, so it's a often a moot point anyway.

    7. James S Guest

      This is a good point. Thanks to what I learned from Ben, I was able to travel up front on one of the longest flights in the world (Aukland-NYC) for free, That was an incredible value.

      But hotels? I can always find a perfectly good hotel on Priceline for a price Im happy to pay. Always amazed at how $900 a night typically gets you a smaller room than a Homewood Suites or Residence...

      This is a good point. Thanks to what I learned from Ben, I was able to travel up front on one of the longest flights in the world (Aukland-NYC) for free, That was an incredible value.

      But hotels? I can always find a perfectly good hotel on Priceline for a price Im happy to pay. Always amazed at how $900 a night typically gets you a smaller room than a Homewood Suites or Residence Inn thats $120. I can see a situation where I will "splurge" from $150 a night to $250 (I had a lovely stay at a Sofitel) but I dont see the value above that. Mind you, I enjoy reading the context, as Ben is a good writer.

  87. BobNotBob Guest

    Keep doing your thing Lucky.

    I've been reading for years, I get value from your reviews and AvGeek posts. Yeah, maybe I don't travel like you, but I want to know what options there are and you present a slice that I want to know about.
    Just cuz I don't do you, doesn't mean we don't want to know about it.

    Blogs are a buffet! This site offers a certain dish. Don't like it? Move on! Curious? Take a peek.

    Isn't choice a lovely thing?

  88. AndrewP Guest

    Been reading this site for many years since stumbling across it looking for tips on getting flight upgrades

    It's a really good site so do what you always do and travel how you want to -

    I've been to so many places on business where all I've seen is an airport, taxi/train, hotel and client office - no time for anything else - ignore the numpties (great English word) and AI

  89. Jason Guest

    I view OMAAT as an airline, points, and chain hotels blog, not a travel blog. And I value it and read it regularly as such. I find Ben's pictorial reviews of premium classes and lounges to be especially useful and informative.

    However, I would never come here to learn about a destination for actual travel purposes, be it for business or leisure. I think the criticism may come from some readers who mistakenly think...

    I view OMAAT as an airline, points, and chain hotels blog, not a travel blog. And I value it and read it regularly as such. I find Ben's pictorial reviews of premium classes and lounges to be especially useful and informative.

    However, I would never come here to learn about a destination for actual travel purposes, be it for business or leisure. I think the criticism may come from some readers who mistakenly think that this is a broader travel blog. I think it's fair to assess Ben as extremely well experienced in airlines, the points industry and chain hotels, but not particularly well-travelled. I'm not sure whether Ben would agree with that and that could lead to a debate with some readers.

    I agree with Ben's point that when you travel for business you don't really experience a destination. I've been to Budapest three times all for business purposes and never spent any time outside of a hotel, conference center or offices. If people ask if I have 'been' to Budapest, I'll respond "technically yes, but I've never actually seen the city as it's always been for business."

    1. Throwawayname Guest

      I also I don't consider Ben to be well travelled, but that's not because he doesn't post about museum visits but rather because of some things which he has posted, such as his taxi experiences in Saudi Arabia and Geneva. However, that's not a criticism of the blog as I come here to find out more about lounges and business class cabins and certainly not for any information about negotiating with taxi drivers!

    2. Alan Guest

      Exactly. This has never been a travel blog, and why do people expect it to be?

  90. JS Guest

    Lucky - you do a great job and I very, very much enjoy reading your blog and learning so much. As one commentor has already said, many people are just simply jealous of your lifestyle. With that being said, enough with the incessant pics of avocado toast - yes, I'm that person who always comments!! :) We love reading about your travels, but don't need to see any more avocado toast pics. We know what avocado toast looks like. Love you more than my luggage!! :)

    1. Ivan X Gold

      I’ve got a different reason this blog is a go-to for me, that I don’t see mentioned much: you’re an excellent writer. So, I frequently don’t even care about whatever lounge unless it’s one that I anticipate visiting; I just enjoy your sentence craft and personal expression. I may not read every word, but I like that you have a clear POV and express it well, in a way I enjoy, and that sets this...

      I’ve got a different reason this blog is a go-to for me, that I don’t see mentioned much: you’re an excellent writer. So, I frequently don’t even care about whatever lounge unless it’s one that I anticipate visiting; I just enjoy your sentence craft and personal expression. I may not read every word, but I like that you have a clear POV and express it well, in a way I enjoy, and that sets this particular travel blog apart from others, even if some others sometimes actually have content of more direct interest/relevance to me.

  91. frrp Diamond

    Isnt cletus the redneck in the simpsons?

    Also, why would anyone be bothered about experiencing the local culture? Im not travelling to meet the locals

  92. avgeekagent Member

    Only an idiot (and apparently there are plenty) would assume there are no other aspects to your travel or life outside of what you share here.

  93. Jerry Diamond

    Ben, you're an inspiration to us all. Keep doing what you're doing.

    Maybe one day we'll all be as cultured as "Cletus." I'm literally laughing out loud as I type that.

  94. Ken Guest

    In general, I agree that people shouldn’t judge or pressure others to travel a certain way. But sometimes I feel your perspective can be really off because you don’t fully understand some local culture or how things work outside Western societies and values. The issue is that this unfamiliarity can create bias in your posts, and sometimes the main point is wrong.

    Of course, you can travel however you want, but if you take your...

    In general, I agree that people shouldn’t judge or pressure others to travel a certain way. But sometimes I feel your perspective can be really off because you don’t fully understand some local culture or how things work outside Western societies and values. The issue is that this unfamiliarity can create bias in your posts, and sometimes the main point is wrong.

    Of course, you can travel however you want, but if you take your work seriously, I’m sure you also care about making your content accurate and fair. That’s why I think it’s important to stay open-minded and listen to what others are saying without taking it personally. I have felt that sometimes you react quite personally, for example this post.

    At the end of the day, as a content creator, you can’t please everyone, and you don’t need to respond to every comment. But when you do respond, I think it would be healthier to do so in a calm, non-defensive way. Sometimes your replies come across as emotional, and it turns into a cycle of arguments while trying to defend yourself. That seems unhealthy, and I hope you’ll think about that going forward. Usually it is a sign of ones internal peace. The more in peace you are with yourself, less personal you take others comments.

    Anyway, writing can be read in different ways, and I hope you take my comment as a constructive one so you can improve rather than being hurt more, which is not the intention of this reply.

    1. JD Guest

      I commented earlier in support of Ben but this is also a thoughtful and valid feedback.

  95. JR Guest

    The only criticism I have is that you spent way too much time on this guy and gave him far more power than he is worth. I assume most of your readers know that you do this as a job, and come here looking for airline, hotel and other travel related reviews along with some travel news. I certainly wouldn’t expect you to do a moment by moment running blog if your visit to Thailand...

    The only criticism I have is that you spent way too much time on this guy and gave him far more power than he is worth. I assume most of your readers know that you do this as a job, and come here looking for airline, hotel and other travel related reviews along with some travel news. I certainly wouldn’t expect you to do a moment by moment running blog if your visit to Thailand or anywhere else. Really don’t understand where the commenter is coming from but hope you realize now they aren’t worth it and weren’t interested in anything other than trolling (which they did poorly)

  96. Ken Guest

    I think this can be applied to many things in life... People who believe they have it right and everyone else is wrong, and feel the need to be humanity's police. Oh you married someone younger than you, you must be XYZ, oh you travel by air, you must be ABC, oh you eat meat XYZ. As long as you are doing nothing illegal, people should let people be

  97. Randy Diamond

    You are working on your blog when you travel - so you likely don't have much time to do much else other than have room service in your room. You are not that social - so you tend not to meet up with people when you travel. Now that you have a family - you pretty much take pictures and move on. I don't think you are the type to hang out at the hotel...

    You are working on your blog when you travel - so you likely don't have much time to do much else other than have room service in your room. You are not that social - so you tend not to meet up with people when you travel. Now that you have a family - you pretty much take pictures and move on. I don't think you are the type to hang out at the hotel pool and certainly not bars.
    That said - I generally ignore your luxury hotel reviews - since I stay at major change hotels, Marriotts, Hiltons, Hyatts, IHG. I would like to see more reviews of chain hotels and their lounges and compare the food served in the lounges. Some serve a buffet meal, some require you to order from a selection of minimal snacks.

  98. Yuri Guest

    Reading you for the past 10+ years, I’m sorry, but I’m only interested in reading about your experiences when they relate to the site’s purpose. I think you are a very focused travel writer, especially nowadays when most of this type of content is on social media. Honestly, it’s hard to find the kind of detailed and updated reviews you produce these days. Keep going and don’t let unnecessary criticism distract you from your good work :)

  99. Jack Guest

    Just block the MFing trolls and be done with them. We're all tired of them.

    1. AeroB13a Diamond

      …. are you tired of me too Jack?

      Surely you are aware that I am simply promoting clicks for Ben’s point/miles and thereafter review articles for us all to read, yes? …. :-)

  100. Chris Guest

    Haters are gonna hate no matter what. Don't pay attention to those negative and unhelpful comments. I enjoy reading your realistic reviews on hotels and and airlines and find them very helpful for my own travel planning. I also appreciate you doing so for free and without having so much ads unlike the P guy. So please keep writing your reviews!

  101. JustinB Diamond

    My favorite line. "Let me start by mentioning that most happy people I know are just living their best lives, and not just trolling the internet, telling others how poorly they’re living their lives. "

    Truth.

  102. MikeR777 Member

    While Cletus sits at home and keyboard warriors the hell out of the free blog he reads daily, you spend a ton of money in the local economy of countless places, and that matters, even if you didn't even step out of a hotel. That helps people who need it, especially when you're tipping a housekeeper in India, an Uber driver in Albania, or buying a souvenir from a street vendor in Argentina. To quote...

    While Cletus sits at home and keyboard warriors the hell out of the free blog he reads daily, you spend a ton of money in the local economy of countless places, and that matters, even if you didn't even step out of a hotel. That helps people who need it, especially when you're tipping a housekeeper in India, an Uber driver in Albania, or buying a souvenir from a street vendor in Argentina. To quote Brad Pitt's Billy Beane in Moneyball: "It's a problem you think we need to explain ourselves. Don't. To anyone."

  103. Luis Guest

    Ben, 4 simple words for you to sleep better

    don't...feed...the....trolls....

    Most of us are here to learn about how to maximize our loyalty points, not to learn about which street food stall has the best papaya salad in Bangkok.

  104. MaxPower Diamond

    I always enjoy all your articles!
    Keep 'em coming! thanks for the hard work and material.

  105. yoe Guest

    Ben, Continue with your great Job, Like reader Parnel said and to the best of my knowledge this blog is about Planes and hotels out there are tons of blog about local culture and backpacking.Maybe Cletus like I do. love to much your blog that he dont want anybody else write about travel.

  106. David Guest

    Yes, you should just be you. I do agree that you get a less real interaction if you stay at a western upscale hotel than if at a local family run place, but to each their own. I do not travel as you do, but I do appreciate your take on the upper end of the market as from time to time I too want that experience.

    I do think you have a long term...

    Yes, you should just be you. I do agree that you get a less real interaction if you stay at a western upscale hotel than if at a local family run place, but to each their own. I do not travel as you do, but I do appreciate your take on the upper end of the market as from time to time I too want that experience.

    I do think you have a long term opportunity to write about some of your musings from your walks. I too tend to walk when I travel - step count is slightly lower, but I am “slightly” older. I notice things while walking all the time whether it is a cigarette smoking, lottery game playing monk in Bangkok or a family having a nice outing in the alleyway of their mews oriented home in London. It would be fun to hear about what you see, observe, and experience - perhaps a book?

    So in sum, I appreciate your views on airlines and hotels. You do not whine and complain like some bloggers, and your insights often are tinged with wit and fun sarcasm. So keep doing you and keep on publishing.

  107. All Due Respect Guest

    From what I can gather, this sort of behavior is a maladaptive response to mortality salience. Most of us do not have a healthy relationship with the inevitability of death, but some of us routinely seek to avoid confronting that reality by lashing out at others for perceived minor violations of our worldviews.

    To those folks (and myself) I write:

    Life is short. Sometimes other people get their kicks in ways that are not your...

    From what I can gather, this sort of behavior is a maladaptive response to mortality salience. Most of us do not have a healthy relationship with the inevitability of death, but some of us routinely seek to avoid confronting that reality by lashing out at others for perceived minor violations of our worldviews.

    To those folks (and myself) I write:

    Life is short. Sometimes other people get their kicks in ways that are not your bag. Focus on making your life richer and fuller, and leave the lives of others to them.

    1. AeroB13a Diamond

      I am being serious now ADR, thank you for your psychological appraisal of the subject of Ben’s article. It caused me to look more deeply into the “Maladaptive response to mortality salience”. Also, to reflect upon my own lifelong relationship with death.

  108. MildMidwesterner Diamond

    My only request is that you add baggage handling to your reviews. An airline's ability to efficiently handle checked baggage is a big part of its value proposition.

  109. AeroB13a Diamond

    Understandably, Cletus has ‘rattled your cage’ Ben. Well, he is now on my radar and if he strays into my arch's of fire he will soon find himself firmly in my crosshairs.

    Clearly “Cletus” is no saintly Pope of the Roman Catholic faith. Who knows, he may even resemble the Simpsons cartoon character of that name? Whatever it is, it has obviously caused distress to Ben, one would like to think that it is principled...

    Understandably, Cletus has ‘rattled your cage’ Ben. Well, he is now on my radar and if he strays into my arch's of fire he will soon find himself firmly in my crosshairs.

    Clearly “Cletus” is no saintly Pope of the Roman Catholic faith. Who knows, he may even resemble the Simpsons cartoon character of that name? Whatever it is, it has obviously caused distress to Ben, one would like to think that it is principled enough to email Ben with a sincere apology.

    Better still, stand up Cletus and face Ben’s readership with your feeble excuses …. yes?

  110. Pieter vdW Guest

    Hey Ben.

    Been following your blog for more than 10 years and really loved it.

    Unfortunately those commentators are part of the blog "culture" - maybe that's why they're often referred to as trolls.

    I started following you exactly because you also do luxury and first/business class travel. Love your insights and experiences and also based some of my travels on your suggestions and tips. And you're never controversial or look for clicks etc. (ok...

    Hey Ben.

    Been following your blog for more than 10 years and really loved it.

    Unfortunately those commentators are part of the blog "culture" - maybe that's why they're often referred to as trolls.

    I started following you exactly because you also do luxury and first/business class travel. Love your insights and experiences and also based some of my travels on your suggestions and tips. And you're never controversial or look for clicks etc. (ok aside from Cairo airport.... )

    What is annoying about the so called followers (trolls really) is that they either subscribe or find your blog because they searched for luxury or business travel or pointers to redeem points for luxury travel and stays, and then have issues with that
    *roll eyes*

    Anyway, as Taylor Swift says the haters are "...gonna hate hate hate..."

    Us real followers (and I am surely one of thousands) do like your blog and enjoy following it. Keep up the good work please.

    A follower from South Africa

    1. Chris Guest

      Haters are gonna hate no matter what. Don't pay attention to those negative and unhelpful comments. I enjoy reading your realistic reviews on hotels and and airlines and find them very helpful for my own travel planning. I also appreciate you doing so for free and without having so much ads unlike the P guy. So please keep writing your reviews! I

  111. James S Guest

    While I enjoy reading your review of hotels I will never stay in, one of my most favorite/memorable pieces of content on this website was Tiffanys trip to Jordan, where she stayed at "normal" hotels and talked about day to day sightseeing.

  112. Parnel Diamond

    Keep up the good work, obviously we read your blog to hear about what your stay and flights are like. If I want a travel blog ( on backpacking ) I would look so where else.

  113. Toobis Diamond

    As someone who hosts an internet blog I would have thought you knew better than to argue with idiots on the internet.
    Keep doing your thing, this is the only travel site I visit with any regularity, because the content you are putting out is actually valuable and you seem like someone I would want to spend time around, unlike many of your posters and other bloggers.

    1. Ben Schlappig OMAAT

      @ Toobis -- Hah, thank you! In fairness, this is feedback I've gotten from a good number of people over the years, which is why I thought it was worth addressing in a post. If every negative comment sent me over the edge, I'd just be writing about that all day, and still wouldn't have enough time. :p

  114. Cletus Guest

    You're right. I was being an ignoramus and offer my sincere apologies.

    1. AeroB13a Diamond

      Cletus, you must have posted your apology whilst I was composing my comment above. In my eyes you have redeemed yourself and made my criticism totally irrelevant.

      Thank you for standing up to be counted.

    2. Flightsurg Member

      Admirable. Most would slink away. And 99.9% of trolls would push back and then slink away. SO maybe you're someone who cares and is interested, but has a new perspective on what the blog offers (and what it doesn't), but doesn't mean that Lucky avoids those experiences. Appreciate your courage to very definitively express your new perspective without any "yeah, but..."
      I'm gonna try to remember your approach and make sure I do the...

      Admirable. Most would slink away. And 99.9% of trolls would push back and then slink away. SO maybe you're someone who cares and is interested, but has a new perspective on what the blog offers (and what it doesn't), but doesn't mean that Lucky avoids those experiences. Appreciate your courage to very definitively express your new perspective without any "yeah, but..."
      I'm gonna try to remember your approach and make sure I do the same when (not if, lol) I'm wrong. I need to be more that person. As well as being someone who accepts others for who they are to begin with.

      I don't think you are wrong, @Cletus for pointing out that there are some who have a self-centered attitude of the world including travel and a large proportion of those folks come from a country with exactly 50 states.... But unfortunately, you expressed it by pointing the finger at someone who doesn't exemplify that attitude or style.

  115. KM44 Guest

    People just assume the way they do things is the best and only way and that everyone else who isn't doing the same needs to be told about it.

    My spouse and I for instance always make a trip to the same town in Europe, and stay in the same hotel there every single year. We have been for over a decade. People can't seem to comprehend it and are always saying "you need to...

    People just assume the way they do things is the best and only way and that everyone else who isn't doing the same needs to be told about it.

    My spouse and I for instance always make a trip to the same town in Europe, and stay in the same hotel there every single year. We have been for over a decade. People can't seem to comprehend it and are always saying "you need to go somewhere else", "how are you going to know if there are better places if you dont explore more", "I don't understand why you don't use your vacation time better", and so on and so forth.

    I don't understand why it is so hard for our friends and family to comprehend we just happen to have found a place that we truly love, with people that we truly love, and that has started to feel almost like a second home. We truly look forward to seeing the people there every year and they look forward to seeing us.

    And, what really kills me, we do go other places! A lot of other places!

    I just get so sick of people telling us we need to stop going there and do something else. I don't want to!

  116. Beau Guest

    No, keep doing what you are doing, Ben. You hv no idea how much you hv helped me with my traveling these past few years. My daily scroll on facebook must hv your post for me to get new input and perspective. Thank you. Just ignore the trolls. Not worth the time entertaining them. Save your energy & be selective on which to respond to.

  117. snic Diamond

    It's the same phenomenon that's been around for 10,000 years: every time someone famous does or says something, everyone needs to express an opinion about it. Now, Ben, it's not as if you're a Kardashian, but you do have a pretty large following, so every time you say something, someone will criticize it. People feel a personal connection to the personalities they follow, whether celebrities or bloggers, so when those personalities say or do something...

    It's the same phenomenon that's been around for 10,000 years: every time someone famous does or says something, everyone needs to express an opinion about it. Now, Ben, it's not as if you're a Kardashian, but you do have a pretty large following, so every time you say something, someone will criticize it. People feel a personal connection to the personalities they follow, whether celebrities or bloggers, so when those personalities say or do something they disagree with, it's like they're your mom or your uncle or your spouse at the dinner table: they come right out and criticize.

    I think the right approach is to keep in mind that the good parts of living much of your life in public are far more impactful than the bad. For example, you get hundreds of affirming, heartfelt comments whenever you post something touching about your personal life, from births to marriages to deaths. And there are thousands of readers, including me, who really benefit from your reviews (and the vast majority of us are able to simply skip content we don't care about rather than whining about it). The number of critical commenters is much smaller. So ignore the negativity.

  118. Dusty Guest

    It's amazing how (giving the benefit of the doubt here) people can take the things that you publish for your livelihood and assume that's *all* you actually did on your trip. Removing the benefit of the doubt, many people take an irrational pride in trying to travel rougher and having "more authentic" experiences. What those people fail to understand is everybody travels differently, there are pros and cons to every style, and just staying in...

    It's amazing how (giving the benefit of the doubt here) people can take the things that you publish for your livelihood and assume that's *all* you actually did on your trip. Removing the benefit of the doubt, many people take an irrational pride in trying to travel rougher and having "more authentic" experiences. What those people fail to understand is everybody travels differently, there are pros and cons to every style, and just staying in a swanky hotel or having one night of fine dining doesn't mean you aren't walking the streets and eating like a local the other 80% of the trip.

  119. Kneemuh Member

    When I first started reading nearly eighteen years ago, there was like a week or two at the very beginning where I was like: "Wait, does he really not do anything in the places he travels? He gets on a plane, goes from the airport to the hotel, and back again? That can't actually be what's happening here, can it?" And then in a random post you made some passing remark about something you did...

    When I first started reading nearly eighteen years ago, there was like a week or two at the very beginning where I was like: "Wait, does he really not do anything in the places he travels? He gets on a plane, goes from the airport to the hotel, and back again? That can't actually be what's happening here, can it?" And then in a random post you made some passing remark about something you did in that city (as more of a side note than anything else) and it was in that moment that I realized: "He does do stuff, he just doesn't write about it, since that's not the point of the blog." And then I never gave it another thought until this post eighteen years later.

  120. Santastico Diamond

    "I do everything I can to have meaningful experiences, from visiting museums, to going out to nice meals, to walking endlessly (I consistently walk a ton when I travel, as that’s my favorite way to explore). Maybe I should write more about those things." Bingo!!!! You should definitely write more about those things.

    It is your blog and your work is to review airlines and hotels BUT I do think you miss an opportunity...

    "I do everything I can to have meaningful experiences, from visiting museums, to going out to nice meals, to walking endlessly (I consistently walk a ton when I travel, as that’s my favorite way to explore). Maybe I should write more about those things." Bingo!!!! You should definitely write more about those things.

    It is your blog and your work is to review airlines and hotels BUT I do think you miss an opportunity to make your blog a bit more "friendly" to normal people that travel. "Normal" people do not spend the entire time inside luxury hotels. You see hotels as "destinations" while most people see hotels as a place to sleep, take a shower and rest while they enjoy the place they are visiting which is the "destination".

    You mentioned you do have "meaningful experiences" when visiting a city. I really do not recall reading about those. Restaurants? You review expensive hotel restaurants that usually normal people don't care because they want to experience local restaurants where local people eat. I do not remember last time I had lunch or dinner at a hotel. Have you ever tried a real French patisserie for breakfast while in Paris instead of the breakfast at the Park Hyatt? You are in the most amazing city in the world for croissants, baguettes, pastries so I would love to hear about places you found during your trip. You go to Italy and have a capuccino at the hotel. Have you ever tried some of the amazing restaurants in Rome, Florence, Venice, Milan?

    Don't take this as a criticism but more as something to think about as you have readers that would enjoy finding about great local experiences you had and since we trust your judgement we would want to try once we visit those places.

    1. snic Diamond

      There are blogs about real French patisseries in Paris. Ben's is not one of them. It is a blog that tell you how to get to Paris on miles in a genuine, honest, and non-hyped up way, and about luxury hotels in Paris. I don't know why you'd expect the latter kind of blog to tell you anything about the topic of the former. Might as well ask Ben to cover 15th century lute restoration, too.

    2. Santastico Diamond

      I think you missed the point of my comment. I said Ben might be missing an opportunity here if he indeed goes out and try local places. But it is his blog so he can do whatever. BTW, if you have been reading the blog lately, yes, it still tells you how to get to Paris on miles but no more on how to stay in Paris by using points. Most of the latest reviews...

      I think you missed the point of my comment. I said Ben might be missing an opportunity here if he indeed goes out and try local places. But it is his blog so he can do whatever. BTW, if you have been reading the blog lately, yes, it still tells you how to get to Paris on miles but no more on how to stay in Paris by using points. Most of the latest reviews are on super upscale hotels that do not even have a loyalty program so there was a shift on how he approaches his travel lately.

    3. Ben Schlappig OMAAT

      @ Santastico -- It's definitely something I'll put more thought into, and I agree with what you're saying in general. Let me share a couple of points, to give you some perspective.

      First, I think the issue is that I'm a bit of a perfectionist with reviewing things, which is why I show up at a lounge the second it opens (even if my flight is 10 hours later), always try to photograph every part...

      @ Santastico -- It's definitely something I'll put more thought into, and I agree with what you're saying in general. Let me share a couple of points, to give you some perspective.

      First, I think the issue is that I'm a bit of a perfectionist with reviewing things, which is why I show up at a lounge the second it opens (even if my flight is 10 hours later), always try to photograph every part of a hotel without anyone in it, etc.

      Obviously if I just started reviewing more of my travel experiences, I'd need to get over that mentality, because I can't be first at every restaurant, museum, etc., that I visit.

      Second, I absolutely do eat in local restaurants, and enjoy going to cafes. I have to be honest, I often find online food and cafe recommendations to be a little performative in nature. For that matter, I find that to be the case with "recommendation culture" overall.

      It's very TikTok-ey, where people will be like "I waited an hour to try the world's best XYZ," and then they feel the need to hype it, since they put the time into it, and want to get a return out of it. If you just say "I want to XYZ and it was great but nothing special," that's not going to generate a lot of interest.

    4. Santastico Diamond

      Fair point on how you approach restaurant recommendations. I very often reach out to locals and not stupid influencers for recommendations. If I am going to a specific destination in which I do not now anyone, I usually reach out to hotel concierge and ask where he/she goes for lunch/dinner with her family. I have had amazing experiences eating at places influencers do not even dream about. My point is that if you ever come...

      Fair point on how you approach restaurant recommendations. I very often reach out to locals and not stupid influencers for recommendations. If I am going to a specific destination in which I do not now anyone, I usually reach out to hotel concierge and ask where he/she goes for lunch/dinner with her family. I have had amazing experiences eating at places influencers do not even dream about. My point is that if you ever come across one of these places and likes it, it would be nice for you to share on your reviews.

  121. Lifshitz Guest

    Bit surprised that this surprises you. You're largely in the attention business (and you've shared before that getting attention has gotten harder in the age of AI). Lot's of people out there without your points savviness (and without the wealth that you created from this - you've come a far way from getting free dinners in a Hyatt club lounge) trying to promote their blog talking about how-I-couchsurfed-my-way-through-Indonesia-without-paying-a-rupiah. Any attention you get is something they...

    Bit surprised that this surprises you. You're largely in the attention business (and you've shared before that getting attention has gotten harder in the age of AI). Lot's of people out there without your points savviness (and without the wealth that you created from this - you've come a far way from getting free dinners in a Hyatt club lounge) trying to promote their blog talking about how-I-couchsurfed-my-way-through-Indonesia-without-paying-a-rupiah. Any attention you get is something they want. If Kirby can trash talk Isom then why wouldn't Cletus trash talk you?

  122. Name Guest

    Love your work, Ben. You are not a vlogger, nor you should aim to be one. You are trusted and incredible for both pictures, width of hotel + airline reviews at the higher price, without being typically reviewer gushing over everything. You are doing great. Can't please everyone, so don't even try.

    1. Name Guest

      To add, surely I can't be the only one - most of my travel searches about specific airline + airplane type or specific hotel that you likely stayed at, start with your site. You are doing fantastic work and your pictures are amazing. Very much appreciate the empty lounges, planes, hotels. I can't even imagine what it all means, from time needed to get the right empty shots.

  123. Oriflamme Guest

    Why don’t you ban bigots and racists? You DO seem to have the will to ban people when it suits you yet you never even answer the disgusting , filthy bigots in your midst. I assume you know who I’m referring to, Ben.

    I suppose a click is a click and you’re very white and obliviously privileged but it would be nice to see SOME damn morality from you.

    1. Ben Schlappig OMAAT

      @ Oriflamme -- So none of the people who have left comments critical of my travel have been banned from commenting. Quite to the contrary, I encourage them to answer the questions I've asked.

      Regarding banning bigots and racists, I try my best to do that. You should see how long my list of banned users is, with the primary reason being exactly what you say. Often people will then come back with a different...

      @ Oriflamme -- So none of the people who have left comments critical of my travel have been banned from commenting. Quite to the contrary, I encourage them to answer the questions I've asked.

      Regarding banning bigots and racists, I try my best to do that. You should see how long my list of banned users is, with the primary reason being exactly what you say. Often people will then come back with a different username and email, but I still do my best to address that.

      If you see posts that you think are bigoted or racist, please report them (using the "report" button), and I'll take a look.

      It's a little odd to call me "very white," but to each their own, I suppose. I'm also in a group that's frequently discriminated against, and it seems a little one-sided to overlook that.

    2. JD Guest

      I admire your blog and especially you as a person. I don’t think anyone else out there is as passionate and consistent as you are. But this comment makes a strong point. You could post something so innocent and random yet the comments section somehow always end up filled with bigoted and racist remarks.

      And to your point, I don’t think this person or anyone is trying to minimize your experience with discrimination especially...

      I admire your blog and especially you as a person. I don’t think anyone else out there is as passionate and consistent as you are. But this comment makes a strong point. You could post something so innocent and random yet the comments section somehow always end up filled with bigoted and racist remarks.

      And to your point, I don’t think this person or anyone is trying to minimize your experience with discrimination especially someone who has a family now. But you are still very much white and a white gay man is still a white man at the end of the day and that comes with multitudes of privileges that many other groups of people do not have.

  124. gstork Guest

    Very long time reader here, and I agree with others who have commented that you don't owe someone who self-identifies as "Cletus" any effort to explain yourself or how you travel.

    I continue to be impressed by your commitment to this site, and how you provide very informative and often enjoyable content. I also appreciate your sharing who you are and aspects of your family and personal life.

    My guess is that the critics who...

    Very long time reader here, and I agree with others who have commented that you don't owe someone who self-identifies as "Cletus" any effort to explain yourself or how you travel.

    I continue to be impressed by your commitment to this site, and how you provide very informative and often enjoyable content. I also appreciate your sharing who you are and aspects of your family and personal life.

    My guess is that the critics who show up in the comments would not have the courage to tell you to your face some of the things they so easily write from the comfort and protection of their (anonymous) screens.

    So, in a nutshell... carry on!

  125. gstork Guest

    Very long time reader here, and I agree with others who have commented that you don't owe someone who self-identifies as "Cletus" any effort to explain yourself or how you travel.

    I continue to be impressed by your commitment to this site, and how you provide very informative and often enjoyable content. I also appreciate your sharing who you are and aspects of your family and personal life.

    My guess is that the critics who...

    Very long time reader here, and I agree with others who have commented that you don't owe someone who self-identifies as "Cletus" any effort to explain yourself or how you travel.

    I continue to be impressed by your commitment to this site, and how you provide very informative and often enjoyable content. I also appreciate your sharing who you are and aspects of your family and personal life.

    My guess is that the critics who show up in the comments would not have the courage to tell you to your face some of the things they so easily write from the comfort and protection of their (anonymous) screens.

    So, in a nutshell... carry on!

  126. Sean M. Diamond

    If it makes you feel any better, I have been lectured that by choosing to live and work in African cities, I somehow don't have as much of a "true" African experience as someone who does an annual safari in different countries.

    You've been doing this long enough to know that if people are grumbling about you, that means they read what you're saying. Take the win.

    1. John Guest

      Huh? You were lectured to because of your inordinate usage - bordering on fetishization - of acronyms and obscure technical jargon. I believe seventeen was your all-time record in a single post(?) That's fine if you're 'talking shop' with fellow insiders. But when speaking to a general audience, it's rude behaviour; even outright contemptuousness and arrogance.

    2. Lilly Ming Guest

      I always look forward to your seasoned and much more authoritavely experienced and professional comments

  127. Vin Guest

    There is a nicer way for Cletus to say what they're saying and you touched on it: hearing more about the destination vs the flight and hotel. But this is clearly a points and miles blog, so I don't get the outrage around you omitting reviews on museums, restaurants, churches etc. It's asking too much, and there are other sites for that.

    I would personally love to hear more from you on your views/recommendations on...

    There is a nicer way for Cletus to say what they're saying and you touched on it: hearing more about the destination vs the flight and hotel. But this is clearly a points and miles blog, so I don't get the outrage around you omitting reviews on museums, restaurants, churches etc. It's asking too much, and there are other sites for that.

    I would personally love to hear more from you on your views/recommendations on the places you travel to, as I enjoy reading your stuff and resonate with how you look at life. Plus 10+ years of reading different points and miles blogs, I get the gist of it. But I recognize you are not a concierge and the job you have given yourself is to report on miles and points, with a side of whatever else you feel like talking about.

  128. Paul T Guest

    At the end of the day if you have an issue with his travels ignore the posts. It is not that this guy was handcuffed to the phone and HAD to read it. A lot of things that I don’t like to read, and I just stopped reading them. I don’t know the big deal about somebody’s personal opinion about hotels and travel per se.

  129. CMT Guest

    Ben, you owe no one an apology for how you prefer to travel or the choices you make when you do. Sometimes I do think it'd be beneficial for more potentially negative aspects of flights and properties brought to the forefront. But your content is informative and helpful.

    As a concrete example, I used your very detailed descriptions of the Etihad F and J lounges at AUH on my flights last year as my...

    Ben, you owe no one an apology for how you prefer to travel or the choices you make when you do. Sometimes I do think it'd be beneficial for more potentially negative aspects of flights and properties brought to the forefront. But your content is informative and helpful.

    As a concrete example, I used your very detailed descriptions of the Etihad F and J lounges at AUH on my flights last year as my guide - everything was exactly as you described, and the information was invaluable to me. I would have missed much on a very long layover, without your review.

  130. Aaron Guest

    If you're gonna start paying attention to everything your commenters say it's not going to end well for your mentality. Take it from someone who was under s constant antisemitic attack on this site.

    1. Ben Schlappig OMAAT

      @ Aaron -- So I'd like to look into this, but the username and email you're using has never posted on this blog before? I'd like to investigate, but it's hard to do when you're not sharing any details.

  131. Max Guest

    There's no need to justify your actions and/or way of travel. If they don't like it they have the option not to read it and go somewhere else. Just keep your good work, many of us appreciate it.

  132. JamesW Guest

    Because your blog is about movement - not travel - and readers need to understand that.

    My main comment overall - but it's your blog, so do what you want - has consistently been that your published activity doesn't match your personal branding. And you're selling yourself short. You've written at great length about how you're a world traveler at heart, a lover of cultures and experiences and this vibrant world around us. It's a...

    Because your blog is about movement - not travel - and readers need to understand that.

    My main comment overall - but it's your blog, so do what you want - has consistently been that your published activity doesn't match your personal branding. And you're selling yourself short. You've written at great length about how you're a world traveler at heart, a lover of cultures and experiences and this vibrant world around us. It's a lovely way to live, and you clearly enjoy being who you are.

    ...but you only ever write about business/first travel, luxury hotels, and credit card points promotions. You never write about the PLACES you visit. You never write about culture or experiences. You never write about everyday experiences - a road trip in the rains of Wales, a hot dog from a roadside truck in Monterey, walking barefoot on the cliffs of Malta. Those things can be memories, and they make a life worth living. You never write about the world you touch BETWEEN airplane seats and hotel rooms. You're in these countries for seemingly a day or two. Why is that? Why go all the way to Thailand or Jordan or Portugal, just to see the inside of some chain hotel and then get back on an airplane? Do you ever go out and take a tour of the city, or try local food, or interact with people who live there? How is that world travel? That's movement, not travel.

    And I prod you because I know you do indeed love those human experiences outside the hotel room. You just never write about them - and you should.

  133. Chris D Guest

    You could spend every day of the year in airport hotels, for all the business it is of theirs.

    I have experienced a version of this, which is that I love spending a huge amount of time in Disney hotels and resorts around the world (probably about 100 nights a year). But I quite often get comments that are pretty judgmental about this - even though it's not like I'd be spending 100 nights doing...

    You could spend every day of the year in airport hotels, for all the business it is of theirs.

    I have experienced a version of this, which is that I love spending a huge amount of time in Disney hotels and resorts around the world (probably about 100 nights a year). But I quite often get comments that are pretty judgmental about this - even though it's not like I'd be spending 100 nights doing culturally enriching travel, if for some reason I didn't do that I'd be spending the time at home instead. (And weirdly, nobody would criticise that!).

  134. Daniel from Finland Guest

    It was fun to read this conversation between you and Cletus, thinking whether that guy believes that in between the reviews, you don’t actually do anything at all. Lol.

    Years ago, a Finnish travel blogger wrote a post called “Travelling the wrong way” which I liked quite a lot because my travels also raise criticism among my friends. She was spot on: no matter where you go, how long you spend and what you...

    It was fun to read this conversation between you and Cletus, thinking whether that guy believes that in between the reviews, you don’t actually do anything at all. Lol.

    Years ago, a Finnish travel blogger wrote a post called “Travelling the wrong way” which I liked quite a lot because my travels also raise criticism among my friends. She was spot on: no matter where you go, how long you spend and what you do, there will always be this someone who’s telling you how wrong you do it…

    It’s your money and your time. Just do whatever pleases you! And no, you are not obliged to report every minute here…

  135. windswd Guest

    Ben
    I have been reading your blog since you started it. And I have been on most hotel and airline loyalty programs since the Mid 80's (circa more or less at the beginning of this concept!)
    I love the way you have matured and find the comments and information provided to be ON POINT and VERY USEFUL.

    We are now in our early 70's and CONTINUE to read your blog - DAILY...

    Ben
    I have been reading your blog since you started it. And I have been on most hotel and airline loyalty programs since the Mid 80's (circa more or less at the beginning of this concept!)
    I love the way you have matured and find the comments and information provided to be ON POINT and VERY USEFUL.

    We are now in our early 70's and CONTINUE to read your blog - DAILY - with great curiosity and enthusiasm. Keep up the good work.

    The comments you quoted belong to a back packing type of tourist who wishes to mingle with locals. More power to them. It is totally valid and fulfilling to some.
    But does not give anyone a broad brush to paint all travel experiences with that subjective point of view.

    Cheers

  136. david Guest

    You do you, Lucky. Ignore the Internet trolls.

  137. DCA Rob Guest

    From your site's landing page:

    "The Latest Airline News and Travel Offers
    One Mile at a Time brings you breaking travel news, reviews and strategies to maximize elite travel status.

    "Earn more miles, points and rewards with today’s top credit card offers."

    You deliver what you promise in spades.

    Don't take the bait from trolls.

  138. Steve Guest

    Love your work Ben. Dont feed the ignorant. I know there is a lot of lifestyle travel videos out there, and your style of travel maybe confusing to them as they probably dont understand your job. Most of your content is looked at those gram/tiktok/tube influencers.

  139. Jesse13927 Diamond

    This is a blog focusing on luxury travel.

    If adventure travel is more your thing, there are tons of blogs and vlogs full of people trying to see how long they can last on 10 bucks in Kinshasha or Quetta or wherever.

    I personally like to mix things up, and you can find blogs and vlogs for that as well.

  140. Tim Dumdum Guest

    I don't expect Ben to produce a travelogue for every trip that he undertakes, be it domestically, of abroad. It would be rather exhausting for everybody involved. As people have become very opinionated, there would be always a good chunk of his audience ready to complain that he's ovesharing by reporting on every minutiae of his daily whereabouts.
    We all know what to expect. It's a free entertainment, and Ben doesn't own us anything, so to speak...

  141. Tocqueville Guest

    1) You don't owe anyone anything. You are making the world a better place just being you.
    2) Don't wrestle with pigs. They like it and you both get dirty.
    3) Keep fighting the good fight

  142. Dan Nainan Guest

    OMG I blew a gasket reading this! You know why people give you grief? Because they're jealous, that's why! You're traveling the world, living your best life, and they're sitting behind a desk at their boring job wishing they could do 1/10 of what you get to do.

    I've been following you for years, and your tips and stories are unbelievably helpful and have helped me travel better myself.

    Don't listen to the haters, and yes, you do you!

    1. Jesse13927 Diamond

      They don't call him Lucky for nothing. ;)

  143. ML Guest

    The premise that you are arguing against here is just so absurd that there’s no reason to bother writing all this. It’s literally your job!

  144. Brian Guest

    dont feed the trolls. Why anyone would care so much about what you do on a trip is beyond me.

  145. Andrew Guest

    Hey Ben!

    So this is not a criticism and in fact as someone basically your age I am doing the same thing so it is more an observation. Your hotel stays used to be much more points related. So many of your stays over the last few years are just properties most will never be able to stay at. Most people have never heard of the Aman, Cappella, etc let alone will ever stay at...

    Hey Ben!

    So this is not a criticism and in fact as someone basically your age I am doing the same thing so it is more an observation. Your hotel stays used to be much more points related. So many of your stays over the last few years are just properties most will never be able to stay at. Most people have never heard of the Aman, Cappella, etc let alone will ever stay at one. Your reviews of all of them are basically perfect and it is noticeable you are tougher on the points redemption properties (even the nice ones) when you do stay at them because (and you are not wrong), points properties are just not as good as a rosewood lol. But i do understand why people my feel a little off put.

    We also know Ford gets good rates at a lot of these hotels none of us will ever see. Again that isn't a problem but I can see why folks get a little resentful especially when you give glowing reviews.

    Anyway maybe just be more upfront? You are not in your 20s anymore, we have bad backs lol, incomes are more stable, you want nice things and there is nothing wrong with it!

    1. Ben Schlappig OMAAT

      @ Andrew -- That's all fair and constructive feedback, and I hear you, and it's something I wrote more about recently:
      https://onemileatatime.com/insights/hotel-industry-evolved-preferences/

      When it comes to the topic of this post, though, this is the same criticism I've been receiving for many years, regardless of whether all the hotels I stay at are part of points programs or not. :-)

    2. Andrew Guest

      Ha noted. Yes I actually really liked that post and it makes complete sense.

      Anyway, you be you boo. Stay wherever you want :).

    3. Matt Guest

      I noticed this, too. Those luxury hotel reviews started to feel like a way of supporting Ford’s business. If there is such a thing, I wish Ben would be more forthcoming and disclose the conflicts of interest.

    4. Name Guest

      +1 on this. Sure there are some gems but specifically Cappella and shady Aman are places I don't hold to same high value as Lucky. Then again, to take Bangkok, I understand not wanting to stay at MO or FS for the fourth time, especially since its only one-two nights.

  146. pstm91 Diamond

    Everyone is an "expert" when it comes to travel and everyone has done it better than you did. This is a huge part of why I avoid social media across the board. People always have opinions, but for some reason travel brings it out even more. I'm in a few travel WhatsApp groups and the opinions that come out, including from VERY well traveled people can often be comical. Just ignore it and keep doing...

    Everyone is an "expert" when it comes to travel and everyone has done it better than you did. This is a huge part of why I avoid social media across the board. People always have opinions, but for some reason travel brings it out even more. I'm in a few travel WhatsApp groups and the opinions that come out, including from VERY well traveled people can often be comical. Just ignore it and keep doing whatever makes you happy. People also need to realize your blog is likely a very narrow representation of your actual travel. You're not blogging about the activities, walks, and daily experiences.

  147. JD Guest

    Ben, I understand why you wrote this post but don’t spend so much energy on this! The vast majority of us love what you write.

    On a somewhat related topic, do you ever go on major trips where you completely don’t write about it? Would that count as your PTO or do you just write every chance you can get? :)

    1. Ben Schlappig OMAAT

      @ JD -- Thanks for the kind words! That's a great question. It's incredibly rare that I take a trip without writing about it. To be honest, I'm not someone who likes relaxing, and I enjoy the process of reviewing airlines, hotels, etc., and it's something I'm passionate about.

      I do sometimes just not review long haul flights, if it's a product I recently reviewed. It feels like such a weird experience when I board...

      @ JD -- Thanks for the kind words! That's a great question. It's incredibly rare that I take a trip without writing about it. To be honest, I'm not someone who likes relaxing, and I enjoy the process of reviewing airlines, hotels, etc., and it's something I'm passionate about.

      I do sometimes just not review long haul flights, if it's a product I recently reviewed. It feels like such a weird experience when I board a flight without reviewing it, since I'm used to always lining up early to board, and being busy for most of the flight documenting just about everything.

      The time I actually do relax the most is when I'm just at home, and have an hour or two at night to unwind.

    2. JD Guest

      Thanks for that response! I'm not sure if you've watched Modern Family or Parks and Recreation, but you saying you don't like relaxing reminds me so much of Mitchell and Ben Wyatt ;)

  148. Dim Tunn Guest

    very much appreciate everything you do and ignore the haters. EXCEPT...

    please can we talk about presenting numerical data in tabular form???

    ily otherwise

    1. Ben Schlappig OMAAT

      @ Dim Tunn -- Thanks! :-) Regarding tabular form for numerical data, let me look into that once again. To be honest, in the past I've had a hard time finding the right balance for that between desktop and mobile, and found it caused confusion more often than not, which is why I dropped it. But yeah, it should be revisited.

    2. Dim Tunn Guest

      happy to work thru the HTML with you if you want...

    3. AeroB13a Diamond

      Dim one, if you spent a little more time on your English grammar, you might gain a much clearer insight into Ben’s written words …. yes?

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

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DCA Rob Guest

From your site's landing page: "The Latest Airline News and Travel Offers One Mile at a Time brings you breaking travel news, reviews and strategies to maximize elite travel status. "Earn more miles, points and rewards with today’s top credit card offers." You deliver what you promise in spades. Don't take the bait from trolls.

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UA-NYC Diamond

Cletus sounds like a total cunt. F him.

8
Tocqueville Guest

1) You don't owe anyone anything. You are making the world a better place just being you. 2) Don't wrestle with pigs. They like it and you both get dirty. 3) Keep fighting the good fight

8
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

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