Icelandair Business Class (Saga Class) Review

On Monday I flew Icelandair business class from Reykjavik to Frankfurt. Have you ever banged your head against a wall out of pure stupidity? Well, the way I ended up in Icelandair business class was a pure act of stupidity on my part, which I’ll explain in more detail with the full trip report.

But yes, unfortunately I paid cash for an Icelandair business class ticket, because economy was sold out, and I totally screwed up the award ticket I had booked out of Iceland.

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On the plus side, at least I get a (hopefully) unique review out of it.

I’ve always been fascinated by Icelandair. A large part of their business model consists of transporting passengers between the US and Europe via their Reykjavik hub, and one of their cool features is that they’ll let you do a free stopover in Iceland for up to seven days.

They frequently have reasonable business class fares. For example, it’s not unusual to see business class fares between the US and Europe for around $1,700 with a stopover in Reykjavik, which is great for business class. The only catch is that they don’t really get business class, but rather just a domestic first class product of sorts.

So while I’ll share the full details with the trip report, here are my initial impressions.

Icelandair Business Class Lounge Reykjavik

This was probably the aspect of their operations that impressed me the most. They have a gorgeous Saga Class Lounge in Reykjavik. It’s massive, beautifully decorated, and has a good food spread.

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Not only did they have a large variety of food, but they also had one of the sweetest 6AM selections I’ve ever seen.

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But more than anything the lounge just felt so Icelandic, between the decor, music, etc. It’s also the first lounge I’ve been to where they had actual candles burning at most tables.

Icelandair Business Class Seat

Icelandair’s fleet consists solely of 757s, and they have a Saga Class (business class) cabin arranged in a 2-2 configuration.

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The seats have roughly 40 inches of pitch, so are slightly more comfortable than domestic first class seats in the US. The recline is limited, but that’s almost a blessing since it means the person seated in front of you doesn’t end up in your lap.

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There are also foot rests, and the seats in general just feel fresh and well padded.

There’s also a shockingly extensive personal entertainment system, which had dozens upon dozens of movies, TV shows, and music (yes, even Sigur Ros).

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Icelandair Business Class Food

There were menus for the short three hour flight to Frankfurt, with the choice between scrambled eggs and a bagel with lox. I chose the latter.

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While it wasn’t a huge breakfast, the bagel was the best I’ve had on a plane, and I thought the presentation was nice.

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Icelandair Business Class Service

As I noted when I first arrived in Iceland, on the whole I didn’t find the locals to be especially warm.

However, the business class flight attendant on this sector was an absolute delight. I was snapping pictures of the cabin nonstop (after all, when paying for business class I’ve gotta get my money’s worth), and she was smiling about it.

Towards the end of the flight she said “you look familiar, you fly with us a lot, right?” Odd! But now that I think about it, when I was in Iceland I was mostly addressed in Icelandic and not English. Maybe I look Icelandic? I dunno!

In terms of what made her awesome, towards the end of the flight I asked if I could just take a look at the champagne they served. I just wanted to photograph the bottle. She brought me the bottle, said “please drink it,” and gave me a few chocolates to go along with it.

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Don’t mind if I do!

Icelandair Business Class Bottom Line

I’ll have a full trip report soon, but I was actually really impressed by Icelandair. The product felt really “fresh,” the service was friendly, the food good, and the entertainment selection impressive.

This isn’t a longhaul business class product. It’s better than intra-Europe business class, but not as good as longhaul business class. I wouldn’t fly this all the way to Europe if I could avoid it.

That being said, if I wanted to do a stopover in Iceland (which I absolutely want to do – even though I just visited I’m dying to return) I think their transatlantic business class fares are really reasonable, and probably the most practical way to visit Iceland.

If you’ve flown Icelandair Saga Class, what has your experience been?

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Linda Guest

Maybe you have already booked your trip by now. If not, Check with Icelandair if the plane stops on the tarmac or by the building. The last few times I traveled with them I had to go on the stair-ladder down to a bus that took me to the building. It is not easy, especially if it is windy and rainy. And you have your carry on bag in one hand. Prices have gone up a lot lately, Iceland has become a popular tourist destination. I used to go Comfort class, which was the same seating as Saga Class, they just moved the curtain inbetween depending on how many passengers in each class. Maybe better food and service in Saga class. Now there is Business class instead of Saga Class. The seats must be the same, most planes are still the same. See comments in the previous posts. As for hotels there are many old and new. Your travel agent should be able to check on that, or ask your daughter or son-in-law do it for you. Or contact Iceland's tourist bureau for more information. Good luck, hope you have an enjoyable visit if you go there. - Linda

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Diane Guest

One 73-year old Handicapped Bucket List traveler, one daughter who has never flown anything other than United Business, and one less picky son-in- law who won’t care if he’s not in a queen-sized bed with a rose. Trip in the works is gift (on my govt pension) for the 3 of us...so savings must be balanced with claustrophobia and severe arthritis... Not sure my travel agent arranging handicapped access hotels for a self-driving ring road trip (a scary challenge in this country, she says) is considering this review. I’ll forward to her, but are we just not ever getting a full report? This brief one is sooo valuable! Do any readers have feedback for me, taking the handicapped/budget issue in mind? Any other savvy Iceland sites handicapped I should reference? Many thanks!

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Jake Guest

Can we please get the full report?

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Ken Davis Guest

Sucks. Sucks. Sucks. Just finished a round-the-world trip in business class in which I experienced 6 different airlines. Iceland Air was by far the worst. Seats are ridiculous for a transatlantic flight -- hardly any recline. Hardly any space between you and your neighbor. Made sleep impossible. No better than domestic business class. No control over coach passengers using lavatory up front. Had to wait 30 minutes to use it. Food was simply awful. Beverage selection was poor. Very few new movies. Reykjavik Airport requires business class passengers to herd onto a bus with everyone to ferry out to the plane. I will never fly this product again.

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J Preston Guest

I must be one of those low class people who flys Delta One.

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