Does This Toilet Seat-Shaped Travel Pillow Cross The Line?

Participated in original kick starter campaign and never received the item. Total charlatans avoid!

FaceCradle attaches to the winged headrest so it does not cover the TV behind. A regular neck pillow has looked like a toilet seat since it was invented in 1941. But like the toilet seat, the neck pillow is not good for getting sleep in transit. Some neck pillows claim to be an "evolution" but FaceCradle provides many more comfort options with support that holds you where you sleep. The idea that you can sleep for long periods of time sitting with your head upright, is frankly rediculous. So no matter how old or new your neck pillow design is, it isnt a FaceCradle. We are very pleased to receive anyones comments on our statement "FaceCradle is the best option for sleep in transit, other than a bed seat".

I have sleep apnea, which means whenever I sleep my tongue slides back and blocks my air passage. When that happens, my body wakes me up and I start awake with a loud snort. At home, I use a CPAP machine which solves that problem. However, on a plane, I have to use the commonly used u-shaped pillow. I really hate it because I end up waking up with a big snort. It's very embarrassing. I still wonder whether I should warn my seatmates first or just let it happen and ignore their responses. Hmmm. It looks like this would work in one of the positions but I'm not willing to buy something with this many bad reviews.

I used it on a long haul flight recently and here are my observations. No - it doesn't cover the screen of the person behind you as you are meant to wrap the straps around the headrest on your own chair, no talking or negotiation required. It's nice and firm, so if you put it on sideways for the snooze, it's great, your head doesn't roll forward and cause you to fall on the person next to you. Yes, the neck space is too small. I am small so it didn't worry me, but my partner would not be able to use it. The deep sleep mode didn't work for me at all because even with the pillow extended to the correct angle, the bracing doesn't feel strong enough and it eventually slips leaving you kind of hanging. Plus, your natural instinct is to have your back cradled too, so you will just wake up or roll onto your neighbour anyway. For me, the only way it worked was on side snooze mode, but this was superior to bean bag style pillows so I'm fairly happy with it.It could be thinner at the widest part of the loop though as if you use it as a normal pillow, it just forces your head forward and those seats already do a good enough job of trying to snap your neck.

DISAPPOINTED I placed my order on the 15th of January promised delivery for end of January I thought great I have 27hours of flight over 2 weeks starting Mid-February. I received an email mentioning that I would not get my pillow before end of February. At that moment I requested a refund if the delivery dates could not be as planned. I got a reply saying my pillow would be shipped out ASAP. So I waited. I finally got an email saying that my pillow had been shipped on the 16th of February, A MONTH after I placed my order. Upon tracking I realized my order was shipped from china, this was not mentioned upon ordering or payment as it's on their Australian website that the order is placed. My facecradle pillow arrived on the 2nd of MARCH. I took it with me on a 15 hour flight from New York to SA. I tried the normal position (around my neck) the pillow was so stiff my spinal cord started hurting me. I tried it on snoozing mode and the green attachement was digging in the back of my neck I then tried the deep sleep mode and that was the most uncomfortable thing EVER. I Really believed and that pillow from the ads and video but it didn't live to my expectations. From the customer service to the actual product. Asking for a refund would probably take 2 more months and cost me money to send it back to China. I am very disappointed by this product. I will not use it again.