Review: Etihad First Class Lounge Abu Dhabi

A couple of days ago I finally had the chance to visit Etihad’s new first class lounge in Abu Dhabi. The lounge opened in May 2016, after substantial delays. While I used to fly Etihad all the time, I’ve been making an effort to review more new airlines lately, so this was my first time passing through Abu Dhabi in first class since the lounge opened.

Prior to that I visited Etihad’s Premium Lounge Abu Dhabi, which can be accessed by business class passengers. For a business class lounge it’s solid, but not one of the best lounges in the world.

Etihad’s Abu Dhabi first class lounge is open 24 hours a day, and is located just past the security checkpoint at Terminal 3. So if you’re originating in Abu Dhabi you’ll find the lounge as soon as you clear the security checkpoint. Meanwhile if you’re connecting, clear transit security at Terminal 3, and then follow the signage to the first class lounge.

Etihad-First-Class-Lounge-Abu-Dhabi - 1
Etihad First Class Lounge Abu Dhabi exterior

Just inside the main entrance is an associate who checks your boarding pass. You can access Etihad’s first class lounge if you’re departing in first class, if you’re an Etihad Guest Platinum member, or if you’re arriving in first class and connecting in the highest possible cabin on the next flight (in other words, on most flights in the Gulf, business class is the highest cabin, so flying from London to Abu Dhabi in first class and Abu Dhabi to Muscat in business class will get you access).

Once past the entrance there’s both a set of stairs and elevator that takes you to the second level, where the lounge is located.

Etihad-First-Class-Lounge-Abu-Dhabi - 2
Etihad First Class Lounge Abu Dhabi entrance

Upon exiting the elevator you’ll find signage about Etihad Airways Partner airlines.

Etihad-First-Class-Lounge-Abu-Dhabi - 3
Etihad First Class Lounge Abu Dhabi entryway

Then you’ll find yourself in the lounge’s gorgeous main foyer, where you’ll be approached by a representative to point you in the right direction. The quantity of flowers in the entry area is impressive.

Etihad-First-Class-Lounge-Abu-Dhabi - 4
Etihad First Class Lounge Abu Dhabi entryway

The main part of the first class lounge is inside the entrance and to the left. As you enter you’ll see some customer service desks to the right (should you need help with anything regarding your ticket), and then the massive dining area straight ahead.

Etihad-First-Class-Lounge-Abu-Dhabi - 6
Etihad First Class Lounge Abu Dhabi dining area

The dining area feels like it takes up nearly half of the lounge.

Etihad-First-Class-Lounge-Abu-Dhabi - 5
Etihad First Class Lounge Abu Dhabi dining area

I appreciate how there’s plenty of separation between tables, and also that the dining area is separated into a couple of parts by a wall, so that it doesn’t feel like one, big exposed space.

Etihad-First-Class-Lounge-Abu-Dhabi - 7
Etihad First Class Lounge Abu Dhabi dining area

Then there’s more seating by the window.

Etihad-First-Class-Lounge-Abu-Dhabi - 8
Etihad First Class Lounge Abu Dhabi dining area

As if that’s not enough dining space, there’s another dining area with almost a dozen tables on the opposite end of the lounge.

Etihad-First-Class-Lounge-Abu-Dhabi - 17
Etihad First Class Lounge Abu Dhabi dining area

Etihad-First-Class-Lounge-Abu-Dhabi - 18
Etihad First Class Lounge Abu Dhabi dining area

I’d say probably half of the lounge’s seats are in the dining area. Then there are a few other sitting areas. There are four seats along the wall across from the dining area.

Etihad-First-Class-Lounge-Abu-Dhabi - 9
Etihad First Class Lounge Abu Dhabi seating

Then there are a couple of other sitting areas with maybe a dozen seats each.

Etihad-First-Class-Lounge-Abu-Dhabi - 11
Etihad First Class Lounge Abu Dhabi seating

There are more seats along the windows.

Etihad-First-Class-Lounge-Abu-Dhabi - 12
Etihad First Class Lounge Abu Dhabi seating

Then there’s a small TV area.

Etihad-First-Class-Lounge-Abu-Dhabi - 13
Etihad First Class Lounge Abu Dhabi TV area

At the far end of the lounge is the relaxation room, which has a handful of seats in a room with dimmed lights. The screen has some pretty cool light patterns that are constantly changing colors, though I’m not sure how helpful that is if you’re trying to sleep.

Etihad-First-Class-Lounge-Abu-Dhabi - 14
Etihad First Class Lounge Abu Dhabi relaxation area

Etihad-First-Class-Lounge-Abu-Dhabi - 15
Etihad First Class Lounge Abu Dhabi relaxation area

The seats recline quite a bit, though not completely flat. This is intended to be the rest area, as unfortunately this lounge doesn’t have proper bedrooms (like the Swiss First Class Lounge in Zurich and Qatar Airways Al Safwa Lounge Doha).

Etihad-First-Class-Lounge-Abu-Dhabi - 16
Etihad First Class Lounge Abu Dhabi relaxation area

Between the main dining area and relaxation area is the bar, which has the same design as Etihad’s other new lounges, including in New York and Los Angeles.

Etihad-First-Class-Lounge-Abu-Dhabi - 10
Etihad First Class Lounge Abu Dhabi bar

Then in the far corner is a basic self service area with coffee, tea, and soft drinks. Given that this is a first class lounge, the intent is that most of the service is provided by the staff in the lounge, which is why the selection is so limited.

Etihad-First-Class-Lounge-Abu-Dhabi - 19
Etihad First Class Lounge Abu Dhabi self serve snack & drink area

Etihad-First-Class-Lounge-Abu-Dhabi - 20
Etihad First Class Lounge Abu Dhabi self serve espresso machine

Etihad-First-Class-Lounge-Abu-Dhabi - 21
Etihad First Class Lounge Abu Dhabi self serve Arabic coffee & tea

The lounge also has two semi-private rooms. I’m not sure if these have to be reserved or what. These aren’t rooms for passengers in The Residence, in case anyone is wondering, as those passengers get access to a separate lounge.

Etihad-First-Class-Lounge-Abu-Dhabi - 23
Etihad First Class Lounge Abu Dhabi private rooms

Back outside the main door of the lounge are some of the other amenities, including a gym, spa, salon, kids play area, etc.

This lounge has a “real” gym. While the Admirals Club at DFW Airport has a tiny cardio room, this is actually a fairly legitimate gym — what an awesome concept! There were a couple of treadmills, bikes, and ellipticals. There weren’t any weights best I could tell, but this is still by far the best airport gym I’ve ever seen.

Etihad-First-Class-Lounge-Abu-Dhabi - 24
Etihad First Class Lounge Abu Dhabi gym

Etihad-First-Class-Lounge-Abu-Dhabi - 25
Etihad First Class Lounge Abu Dhabi gym

Etihad-First-Class-Lounge-Abu-Dhabi - 26
Etihad First Class Lounge Abu Dhabi gym

Inside the gym were two showers — one for men, and one for women.

Etihad-First-Class-Lounge-Abu-Dhabi - 27
Etihad First Class Lounge Abu Dhabi gym shower room

Etihad-First-Class-Lounge-Abu-Dhabi - 28
Etihad First Class Lounge Abu Dhabi gym shower room

Next to the gym were some of the lounge’s other main amenities. There was the Style & Shave Salon, where you can get a shave, haircut, blowdry, manicure, etc.

Etihad-First-Class-Lounge-Abu-Dhabi - 41
Etihad First Class Lounge Abu Dhabi Style & Shave Salon

Etihad-First-Class-Lounge-Abu-Dhabi - 42
Etihad First Class Lounge Abu Dhabi Style & Shave Salon

Etihad-First-Class-Lounge-Abu-Dhabi - 43
Etihad First Class Lounge Abu Dhabi Style & Shave Salon

Etihad-First-Class-Lounge-Abu-Dhabi - 44
Etihad First Class Lounge Abu Dhabi Style & Shave Salon

Etihad-First-Class-Lounge-Abu-Dhabi - 45
Etihad First Class Lounge Abu Dhabi Style & Shave Salon

Etihad-First-Class-Lounge-Abu-Dhabi - 46
Etihad First Class Lounge Abu Dhabi Style & Shave Salon

Then there was the Six Senses Spa, offering massages, facials, etc.

Etihad-First-Class-Lounge-Abu-Dhabi - 50
Etihad First Class Lounge Abu Dhabi Six Senses Spa

Etihad-First-Class-Lounge-Abu-Dhabi - 51
Etihad First Class Lounge Abu Dhabi Six Senses Spa

The spa menu read as follows:

Etihad-First-Class-Lounge-Abu-Dhabi - 48

Etihad-First-Class-Lounge-Abu-Dhabi - 49

As a first class passenger you get a complimentary treatment from either the Six Senses Spa or the Style & Shave Salon. It used to be that you’d get one free treatment for each, but that’s not the case anymore. That seems a bit cheap to me, but whatever. The wet shave is a really cool experience, if you have the opportunity. Do note that both the salon and spa are open daily from 5:30AM until 2:30AM — while the lounge is open 24 hours, the salon and spa close for three hours overnight.

Also near the spa are the individual shower rooms, which are spacious.

Etihad-First-Class-Lounge-Abu-Dhabi - 52
Etihad First Class Lounge Abu Dhabi shower room

Etihad-First-Class-Lounge-Abu-Dhabi - 53
Etihad First Class Lounge Abu Dhabi shower room

Etihad-First-Class-Lounge-Abu-Dhabi - 54
Etihad First Class Lounge Abu Dhabi shower room

The shared restrooms are equally nice.

Etihad-First-Class-Lounge-Abu-Dhabi - 67
Etihad First Class Lounge Abu Dhabi bathrooms

Etihad-First-Class-Lounge-Abu-Dhabi - 68
Etihad First Class Lounge Abu Dhabi bathrooms

Across from the spa is the play area for kids.

Etihad-First-Class-Lounge-Abu-Dhabi - 47
Etihad First Class Lounge Abu Dhabi kids play area

Now let’s talk more about the actual lounge, including the service and food & drinks. Within a minute of us sitting down, one of the friendly servers came by to offer us a snack and drink menu. The service in the lounge is top notch, and I noticed them being equally attentive as each guest arrived.

While there’s a restaurant with an extensive dining selection, there’s a more limited bar menu, which read as follows:

Etihad-First-Class-Lounge-Abu-Dhabi - 29

On top of that there’s an extensive champagne and wine list:

Etihad-First-Class-Lounge-Abu-Dhabi - 30

Etihad-First-Class-Lounge-Abu-Dhabi - 31

Then there are a bunch of signature cocktails, each named after a city. This is the same concept you’ll find at the other Etihad lounges around the world. That list read as follows:

Etihad-First-Class-Lounge-Abu-Dhabi - 32

Etihad-First-Class-Lounge-Abu-Dhabi - 33

There were also more traditional cocktails:

Etihad-First-Class-Lounge-Abu-Dhabi - 34

And even mocktails:

Etihad-First-Class-Lounge-Abu-Dhabi - 35

Here’s the rest of their liquor selection:

Etihad-First-Class-Lounge-Abu-Dhabi - 36

Etihad-First-Class-Lounge-Abu-Dhabi - 37

Etihad-First-Class-Lounge-Abu-Dhabi - 38

Etihad-First-Class-Lounge-Abu-Dhabi - 39

And then their juice, water, and coffee selection:

Etihad-First-Class-Lounge-Abu-Dhabi - 40

We sampled the Paris and Los Angeles cocktails, both of which were excellent.

Etihad-First-Class-Lounge-Abu-Dhabi - 55
Etihad First Class Lounge Abu Dhabi cocktails — Los Angeles & Paris

Despite not being hungry, we took one for the team and decided to eat in the lounge as well. The menu in the dining room read as follows:

Etihad-First-Class-Lounge-Abu-Dhabi - 56

Etihad-First-Class-Lounge-Abu-Dhabi - 57

Etihad-First-Class-Lounge-Abu-Dhabi - 58

There’s also a signature Emirates Palace tasting menu, which read as follows:

Etihad-First-Class-Lounge-Abu-Dhabi - 59

To fully experience the dining in the lounge we decided to share a tasting menu.

So we had a seat at one of the beautifully prepared tables.

Etihad-First-Class-Lounge-Abu-Dhabi - 60
Etihad First Class Lounge Abu Dhabi dining area

We were offered a selection of bread.

Etihad-First-Class-Lounge-Abu-Dhabi - 61
Etihad First Class Lounge Abu Dhabi breakfast selection

To start we had the amuse bouche, which consisted of dates with chami, which was excellent.

Etihad-First-Class-Lounge-Abu-Dhabi - 62
Etihad First Class Lounge Emirates Palace tasting menu — dates with chami

Next I was served the soup, which was a chicken and barley soup. The liquid was poured into the bowl right at the table, so kudos to them for the presentation.

Etihad-First-Class-Lounge-Abu-Dhabi - 63
Etihad First Class Lounge Emirates Palace tasting menu — chicken and barley soup

The next course consisted of scallops with saffron.

Etihad-First-Class-Lounge-Abu-Dhabi - 64
Etihad First Class Lounge Emirates Palace tasting menu — scallops mughrabia

The main course consisted of roasted lamb with tomato chickpea stew and saffron rice. Personally I’m not a huge fan of lamb, but Ford said he really enjoyed it.

Etihad-First-Class-Lounge-Abu-Dhabi - 65
Etihad First Class Lounge Emirates Palace tasting menu — lamb medfoun

Dessert consisted of layers of dough made of dates, saffron, and cardamom, with cream. I love Arabic desserts, and this one had an especially unique taste.

Etihad-First-Class-Lounge-Abu-Dhabi - 66
Etihad First Class Lounge Emirates Palace tasting menu — batheatha

Despite not being hungry, I can confidently say that the food in the lounge was exceptional, both in terms of taste and presentation.

The service in the lounge in general was great as well. Every staff member was friendly, proactive, and accommodating. Actually, I’d say Etihad’s onboard crews could learn a thing or two from their lounge staff.

In terms of other random things, I should note that Wi-Fi in the lounge was fast. Also, the lounge has views of the interior apron of the airport, though it was tough to capture that at night. So at least the lounge has some views, though they’re not amazing.

Etihad Airways First Class Lounge bottom line

I’m so happy to have finally had the opportunity to visit Etihad’s new first class lounge in Abu Dhabi. The lounge is a massive improvement over the business class lounge that passengers previously had access to. This is definitely one of the top 10 first class lounges in the world.

This lounge is really an industry leader in terms of their gym, incredible tasting menu, creative cocktails, and unique spa facilities, including wet shaves, haircuts, etc. (it’s just unfortunate that only one 15 minute treatment is complimentary).

There are also a few downsides to the lounge, or perhaps the overall experience, though. The lounge doesn’t have any real nap rooms. Furthermore, while the lounge felt high end, I found aspects of the design to be pretty boring. Lastly, while the lounge itself is great, Etihad drops the ball when it comes to first class ground services otherwise. There are no escorts, true priority queues, golf carts, etc. That’s unfortunate, especially since so many of their flights leave from remote stands.

So overall this is a fantastic lounge. Given the lounges I’ve tried lately, it’s time I revisit my list of the world’s best airline lounges.

If you’ve visited the Etihad First Class Lounge Abu Dhabi, what was your experience like?

Conversations (32)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Comment as a member

Membership is free and takes no more information than commenting as a guest. Earn status points for good contributions, and see fewer ads as your status grows.

Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Loading comments…
Recent Comments
The latest from the OMAAT community.

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Alvin | Young Travelers of Hong Kong Diamond

Can I suggest using the "gallery" feature just for the menu? While I appreciate that all the pictures are laid out full-size, I don't think a majority of us actually read the menu. Thanks!

0
‼ 0
Andrew B OMAAT

My experience at this lounge (and at check-in, for that matter) was underwhelming. I was there around 1 am (admittedly a busy time at AUH) and the lounge was completely packed. I found out that a haircut wasn't one of the free services, so I paid for it. I was hoping to get some change for a large bill so that I could tip the stylist, but the people at the salon told me I would have to leave the lounge in order to find someone who could make change. Also, the lounge itself was super far from my gate. On the plus side, the space itself is visually appealing, and I think the relaxation room is a cool concept.

0
‼ 0
Barry Wright Guest

I know that this a a bit off topic, but...I have a F award seat on a 77W from JFK-AUH using OZ miles in 3 weeks. Any chance EY would allow me on an earlier flight out of JFK which is A380 in a F Apartment either in advance or at the airport if I arrive on a paid connecting flight early enough? Or would I still have to go through OZ? Of course it seems that such seats rarely if ever appear under Etihad Guest as open on that A380 out of JFK...so I do not know if OZ would even see such a seat at the last minute. Do you have any thoughts or advice? Thanks

0
‼ 0
Roberto Guest

Why would anyone want to spend more than 2-3 hours in any longe is beyond me. Oh and AUH airport is so small and easy to navigate that an escort/goldf carts are completely unnecessary.

0
‼ 0
Preacher Guest

To add to the above, this lounge provides some special uniquenesses, or near uniquenesses: -wet shave -gym -cigar lounge (with free cigars, I understand) -most extensive selection of signature mocktails I've seen Throw in the free shoe shine, great food (try the off-menu crab salad!) & the most attentive staff I've met in an F Lounge, & it's been a great experience. Let's face it, every great F lounge has memorable parts to it; that's part of what makes them great: -Emirates: Expansiveness -Qatar: Sleep rooms -Lufthansa: Porsche -Cathay: Cabanas -Singapore: Lobster-on the ground & in the air! -Thai: Massage I could go on, but you get the picture. Point being that Etihad has done just that: They've carved out a unique place for themselves in the F Lounge landscape, and a great one at that! Combined with their hard product-pretty much a slam dunk that their 380 F cabin is number 1 for commercial-I love Etihad! But gotta go, another signature mocktail is on its way...

0
‼ 0

Save posts to read later

Saving posts is a member feature. Become an OMAAT member to build a reading list you can come back to from any device.

Become a member
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

43,914,800 Words Written

47,187 Posts Published