...than reading United's Facebook wall! Man, I don't envy the folks that work in the PR or customer relations departments of airlines. Regardless of whether it's Twitter or Facebook, some of the stuff people ask/say/request amazes me. Here are a couple of fun ones for Alaska Airlines: On Twitter someone asked: @alaskaair on Sept 1…
Continue reading: What could be more fun on a Saturday night…
Share your questions, experiences, and thoughts below.
Back before they created the official UA page, myself and another FTer kind of took turns answering people's questions. It was also interesting to see some of the complaints that we got.. Glad to see an official page, but UA doesn't seem too interested in responding. They've been kind of slow and kept in the shadows when people have posted.
I have been very impressed with United's use of their twitter account to respond and converse. I once got a heads up on a travel waiver that was coming out and it helped me get home on time. This sort of customer interaction is great for airlines, IMO.
"...and two, there’s nothing better to do on a Saturday night than scroll through the comments on airlines’ walls."
Oh my. I know some lovely and tall Parisiennes entering their fourth year at Columbia this fall if you ever decide to leave JFK/LGA/EWR for Manhattan when in NYC, lucky. Wish you'd take advantage of being 20 a bit more...
Think thats funny try looking at the complaints on www.untied.com
Oh I heard that Emirates has F on that route. Nonstop.
What a fun post! A few chuckles to be had there for sure. Now you have inspired me to go check it out myself.... 🙂
Aw, give that poor woman a break. Don't we all know someone who's a manufacture? They is good people and they is putting America back to work.