Will Hotels Waive C...
 

Will Hotels Waive Cancelation Fees Due To Covid?

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(@lucky)
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Just over three years ago, global travel came to a standstill due to the pandemic. The future of travel was uncertain, and virtually all travel brands showed a huge amount of flexibility with cancelation policies, in hopes of making people confident enough to book travel.

Continue reading: Will Hotels Waive Cancelation Fees Due To Covid?

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10 Replies
(@Aussie)
Joined: 15 years ago

Posts: 102

Fair article. But it works both way. If there’s no cancellation policy, then I’m turning up covid +.

Most ppl wouldn’t cancel their trip for a mild cold pre-pandemic, so I presume that would be the expectation here too.


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(@lasdiner)
Joined: 5 years ago

Posts: 116

Exactly
Nor you should test


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Gold
(@walester)
Joined: 5 years ago

Member
Posts: 75

RE: I'm just not a huge fan of discretionary insurance policies...

Ben, I have a policy that covers all trips within a one-year period. I consider it very affordable ($630 a year for two people), and it avoids deciding whether you want to buy insurance per trip. What's your opinion about these kinds of policies?


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Diamond
(@creditcrunch)
Joined: 5 years ago

Member
Posts: 647

We’ve come to the end of any travel entity be it be hotels or airlines where customers can use testing positive for covid as a reason for curtailing a trip. Globally we have to recognise that it’s here to stay like common colds and flu, heck the UK and many other countries are seeing a new Spring covid strain wave sweeping through communities but it’s nots getting headlines as it once did. I have noticed some airlines are offering “flex fares” which are not a change in travel class ie J being fully flexible VS upper and Z being least flexible, for an additional £200 on top of the lowest fare class you have the option for a full refund or change dates with fare differences to be paid if you can’t travel for any reason, I wouldn’t be surprised if hotels started to offer a similar option.


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Diamond
(@azamaraal)
Joined: 5 years ago

Member
Posts: 729

Insurance begins to make sense when you look at lexpensive cruises. We took two bucket list cruises from Buenos Aires - one to Antarctic and one to Rio Carnival with 15 days between to tour. Cruise lines do not refund much within the last 5 months and are a go/nogo proposition. The total cost was in the order of $40,000 so I insured for 50% assuming we'd make one or the other even if we had covid (not expected being 5X vaccinated and careful).

Otherwise only emergency health makes any sense.


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(@iamhere)
Joined: 10 years ago

Posts: 1879

The problem I have with this is that it is one-sided, in the hotel's favor. I understand about the hotel and their cancelation policy, but much like a cold vs a flu people have had different side effects of COVID. For some it was much more than a cold and I don't think most people would travel with a fever, for example. May be the credit card "airline" credits could be expanded to cover such expenses.


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 Joe
(@Joe)
Joined: 4 years ago

Posts: 18

I get it from a hotel POV... but Hotels have to accept... If people are sick - and hotel wont refund - If one thinks they will feel better during the trip, most people will show up and spread COVID/FLU/etc.

Really from a hotel POV... how many people make reservations and cancel last minute? 1% or less? Isn't it worth it for the goodwill and extra bookings with a generous refund policy.


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(@mjonis)
Joined: 7 years ago

Posts: 56

Must be nice to not have to worry about a $400+ lost amount of money. Travel insurance for $99 or less would be better than losing that, IMO.


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(@Nate nate)
Joined: 8 years ago

Posts: 598

Two points to add:
- There are also year-long travel insurance policies that cover you for all trips
- Consider what your health insurance covers (and maybe the cost of healthcare in the destination). If you have US employer-based health insurance, emergency medical expenses outside the US are probably covered, with the usual caveats of deductibles and co-insurance. Medicare doesn't cover anything abroad so if you are covered through Medicare, it might be good to look into travel insurance to cover ER visits.


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(@Patricia Roberts)
Joined: 3 years ago

Posts: 1

Cancelled a Marriott reservation 5 hours passed their 72 hour cancellation window. My son developed Covid. I took his test in the night and called the hotel at 5:43 am. They refused to waive the fee. This was a Huge mom/son trip. Saved and planned for a long time. Had to cancel everything. It was really sad my son got sick, our trip was canceled and we were charged $700 for the cancellation fee. A lot of savings gone. We will save up again, but never again with the Marriott.


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