TAP Air Portugal is already known for its excellent fares, especially on transatlantic flights. At the moment TAP Air Portugal is offering a further 15% discount. Admittedly many people aren't able to travel on transatlantic flights and the future is uncertain, but this is at least worth being aware of for those who are planning…
Continue reading: TAP Air Portugal Offering 15% Off Flights
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Portugal stopover is up to 5 days, not 3 days as posted.
Cool that this promo stacks with the PDL fare!
TAP has turned into a fantastic option for connecting to Africa - especially more "off-the-beaten-path" destinations for more intrepid travelers. Plus it's hard to beat the free stopover. Sao Tome is very high on my list and would love to combine with EG, Cameroon, and Gabon.
I would NOT recommend TAP to anyone. I bought tickets for them for CPT to MIA and those plans fell through especially since South Africa is closed for travel. They were supposed to provide me a refund originally, minus $350. They then changed the online cancellation to voucher only minus the fees. I contacted them on twitter and on phone and finally twitter DM said they'll refund to original payment since I couldn't keep $2000 on hold. It's been 2 months since then and I'm still waiting for my refund. In the meantime making payments to the credit cards. Horrible customer service and business ethics!
Does anyone know what the cancellation/refund policy is for these fares? If Canada continues to have the 14 day quarantine policy (which is a good thing imo) for another 6-12 months the trip isn’t possible for us.
I like TAP but they have been very challenging to deal with even on a fully refundable fare over the past months. The only way to get a refund was via a DOT complaint and a credit card chargeback. That said I would fly them again due to the budget-priced yet comfy business cabin.
I live in Brazil and I have flow TAP many times to go to Europe because of their good prices, nice airplanes and also cheaper one-way transatlantic tickets.
Unfortunately, during the pandemic, I got dozens of flights cancelled that I had to deal with concerning a full refund and/or voucher. I managed to solve all the issues with other airlines, but TAP proved to have the WORST customer service EVER!
If you enter Brazilian consumer complaints websites, you will notice that TAP is the international airline with the highest amount of complaints. They are NOT refunding money for cancelled flights (even thought they must do it by law), they are giving vouchers with the wrong amount to customers and it is impossible to contact them on the phone.
So my advice is... book at your own risk, because if anything happens to your flight, TAP will simply ignore you...
Do not fall for this SCAM: once they cancel your flight, or of you're unable to travel, you will not get your money back.
Check the latest DOT customer report and you will see that tiny tiny TAP has more complaints than most international airlines including behemoths like Lufthansa and British Airways.
They owe me several $k due to their cancellations for months now. Plainly they are the WORST.
Flew TAP last year when you advertised a 50% off base fare offer. Flew LHR-LIS-BOS-LIS-LGW in business in February 2019 for around £750 which was cheaper that PE on BA!
What’s remarkable is that the fair included £156 worth of U.K. APD plus a smaller but still substantial amount for airport fees.
Thought the onboard service was professional rather than friendly, and the food and the seat were good. Think I was on an A330.
Based on the inflight service I would fly them again.
Yes, they are cheap, but there is a reason for this. The worst customer service of any airline I have ever encountered, there is no end to their corner-cutting and the poor underpaid staff have to deal with it. 6+ hour queues in Lisbon airport for customer service desk when flights inexplicably cancelled, impossible hold times on the phone.... If you find a deal make sure you can go, but if they cancel, it's your funeral... personally I dont really see the reward for all the risk involved with an airline like TAP in a pandemic.
Interesting enough, TAP does not allow you to use a voucher AND use the 15% promotion code at the same time. It's either or.
TAP : Take another plane They will not refund if they cancel your flight ! What a mess !