Review: Thai Airway...
 

Review: Thai Airways Business Class Boeing 787 (BKK-MXP)

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(@lucky)
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To kick off the return portion of my exotic journey to Bangkok via Paris, I flew Thai Airways Boeing 787 business class on the 11hr30min flight from Bangkok (BKK) to Milan (MXP). It had been several years since I flew Thai Airways long haul, and I remember thinking it was one of the more underrated…

Continue reading: Review: Thai Airways Business Class Boeing 787 (BKK-MXP)

Share your questions, experiences, and thoughts below.


45 Replies
45 Replies
(@Volodymyr)
Joined: 5 months ago

Posts: 1

On the flight from IST to BKK on Thai we also received nice pajamas by Jim Thomson.


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 Remo
(@Remo)
Joined: 1 year ago

Posts: 10

we were on the same flight as I remeber the young Italian guy that was not willing to board and there were a long discssion with Thai police lady and with representative from Italian Embassy


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(@Alert)
Joined: 3 years ago

Posts: 651

If they go over Calcutta , they ought to stop in Calcutta for Indian food .


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(@Alert)
Joined: 3 years ago

Posts: 651

He didn't want to board because he detests shrimp .


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(@James K.)
Joined: 16 years ago

Posts: 630

Looks like a terrific way to flight


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Diamond
(@uncleronnie)
Joined: 3 years ago

Member
Posts: 1233

MAGA Dave had the best sushi in Calcutta.


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 Will
(@Will)
Joined: 2 years ago

Posts: 168

thanks now I really want Thai food


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Gold
(@dendave)
Joined: 5 years ago

Member
Posts: 118

Are there any tips on searching for these types of itineraries on AC using points?

Also, typo near the end, suggesting you landed back in BKK...
"We ended up touching down in Bangkok at 6:25AM on runway 35L."


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(@Aaron)
Joined: 3 years ago

Posts: 394

Looks like a solid product, and the food and menu looks good, but gotta say, all 3 breakfast choices having seafood is a bit much. Also, that lamb dish doesn’t sound like it had much “Oriental Flavors” (but I’m sure was probably a good dish anyway).


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(@Dave Stafford)
Joined: 5 months ago

Posts: 53

No western style dinner selection available? No thanks.


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Diamond
(@proximanova)
Joined: 2 years ago

Member
Posts: 180

Among Southeast Asian airlines, I must say that TG is the best poised to steal some of its long-lost thunder as one of the finest airlines in the region after SQ. That SQ has held so huge of a lead over TG, MH and the others is incredible, despite its hard product being increasingly outdated.

And even when the hard product on TG isn’t amazing, the soft product and Royal Orchid service is bound to be. That was the case on my 3-hour A350 flight from BKK to CGK in January 2026. While my A350 — HS-THQ in the Star Alliance livery — didn’t have the best hard product (2-2-2 with no direct aisle access), everything about the soft product showed why TG is still one of the best in the business, despite earlier struggles.

With such an impeccable soft product, combined with its new A321neos and upcoming 787 order, I don’t see why TG shouldn’t once again come on par with its Star Alliance partner BR, at least in terms of soft product. I do think TG does a much, much better job than BR in branding itself. Still they complement each other nicely, with BR focusing on transpacific, TG specialising in Europe and South Asia and both having a big East Asian routemap.


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 JHS
(@JHS)
Joined: 6 years ago

Posts: 282

I’d say that’s about the best wine menu presentation in the air. Sophisticated and helpful at the same time.


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(@Auspointer)
Joined: 12 years ago

Posts: 49

I think you meant Milan?

“We ended up touching down in Bangkok at 6:25AM on runway 35L. From there, we had a five minute taxi to our arrival stand, as we arrived at a remote gate. With us pulling in at 6:30AM, we were 40 minutes ahead of schedule, which is great.”


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(@Somchai)
Joined: 1 year ago

Posts: 13

The difference in catering between flights ex-BKK and back to BKK is unseen. You won’t have meals of this caliber departing Europe!


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(@Somchai)
Joined: 1 year ago

Posts: 13

I guess you’re someone who thinks mayo is a spice.


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(@Harold)
Joined: 3 years ago

Posts: 221

Lmao you’re truly a complete parody of the “idiot MAGA” stereotype. I’d say it was a bit if you weren’t so plainly stupid


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(@Eskimo)
Joined: 9 years ago

Posts: 6156

Catering is just completely out of touch with the way normal people eat, let alone how Thai locals eat.


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(@Paul Rodgers)
Joined: 12 years ago

Posts: 39

I recently flew Thai Tokyo Bangkok on an A350, Business food and service were on a par with Bens experience.


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(@adambrau)
Joined: 5 years ago

Member
Posts: 0

Wow that is an amazing menu.

I appreciate the difference approaches. You always have to feel it out with the crew you get.

And none of us are flying to make friends with them, I hope.

Stereotyping here but..

1. Asian crews are very gracious and provide top notch service, but I never feel a true genuine vibe.

2. European crews are direct and will put you in your place, but if you can crack the surface you will be taken care of.

3. I love the older American crews they know what they are doing and and you can joke around with them.

But that Thai menu wow I want that now!!


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(@Somchai)
Joined: 1 year ago

Posts: 13

Get back in your igloo.


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(@Dave Stafford)
Joined: 5 months ago

Posts: 53

WHAT ARE YOU TALKING ABOUT!!! ALL THR MAINS ARE CHINESE DISHES!!! A little variety would be nice.


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(@Santos)
Joined: 13 years ago

Posts: 521

You should really run AI to see how often fake lawyer clogs up your comments but I guess it doesn't hurt your bottom line.

TG will never be other Asian carriers but they do fall very flat, so to speak. Warm Champagne and absurdly hot cabin temp are my unpleasant memories from two decades ago.

I'll still take them and wow, nice Aeroplan redemption!


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 Remo
(@Remo)
Joined: 1 year ago

Posts: 10

He was arrogant and continuosly say I call my father and all of you are fired"


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Diamond
(@stanley-c)
Joined: 5 years ago

Member
Posts: 890

I do not think TG has the best service. Did paid business class a few times with TG and it was very mediocre. Cabin crew was selective on who they were being nice to. Much better service with CI and CX.


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 BBT
(@BBT)
Joined: 5 months ago

Posts: 15

Do they give out pajamas ?

The collection of red wines is one of the best i have seen in recent times apart from United. The food looks really awesome and maybe the best J meal i have seen in the past two years.


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Diamond
(@dang-den)
Joined: 5 years ago

Member
Posts: 88

Just curious did you put any thought into choosing this itinerary and how you might avoid getting TG'd ?


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(@AeroB13a)
Joined: 2 years ago

Posts: 3834

Somchai, please be advised that those who login under the “Eskimo” title, are simple trolls of very little brain. There is no credible evidence that it has experienced anything other than the U.S. low cost carriers. It changes its login credentials on a very regular basis and concentrates its posts upon ridiculous trolling comments the likes of which you have suffered.

Seriously, the only notable thing that the EskimoBot, has given this website are the clicks towards Ben’s points tally. Oh! I almost forgot, I get some minor mental stimulation by trolling the trolls like Eskimo …. 🙂


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 Tim
(@Tim)
Joined: 2 years ago

Posts: 13

Do you know that Thai food and Chinese food aren't the same thing? Probably not.


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Diamond
(@n17017)
Joined: 2 years ago

Member
Posts: 60

Didn't know someone's culinary preferences dictates their political position. Calm down Harold.


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(@Dave Stafford)
Joined: 5 months ago

Posts: 53

N17017- Exactly right. Harold is a idot!!! The vast majority of sophisticated business class flyers prefer western meal choices. I for one (and may others) don’t care for fried cat chow mein.


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(@Dave Stafford)
Joined: 5 months ago

Posts: 53

WHAT ARE YOU TALKING ABOUT!!! THE VAST MAJORITY OF BUSINESS CLASS TRAVELERS PREFER WESTERN MEAL OPTIONS!!!!


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(@Azamaraal (Diamond))
Joined: 11 years ago

Posts: 956

Small typo at the end where you arrived "in Bangkok".
Flew JAL SEA-NRT-BKK return DPS-NRT (Garuda)- YVR (JAL) with a THAI BKK-DPS transfer January-March this year.
BY far the best segment was Thai BKK-DPS. While a short 4 hour flight it was very good but the soft product not as yummy as your flight
Next year maybe will try your route as the Thai segment sounded exempemary.


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(@Azamaraal (Diamond))
Joined: 11 years ago

Posts: 956

Not a chance. Thailand seafood is some of the best on the market. Why would anyone fly to Asia to eat at "McDonald's"?


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(@Dave Stafford)
Joined: 5 months ago

Posts: 53

YOU ARE DEAD WRONG!!!! GOOGLE WHAT THE VAST MAJORITY OF BUSINESS CLASS TRAVELERS REQUEST ON FLIGHTS!!! NOBODY WANTS CHONG FOOD!!!


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 Remo
(@Remo)
Joined: 1 year ago

Posts: 10

why are shooting=---don't use capital letterreal Thai foodss and respect everybody opinion...Thai Airways have very good and real Thai foods


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(@Frederik)
Joined: 5 months ago

Posts: 1

My problem with Thai 777 business class was the hot temperature of the cabin and lack of personal vents to cool. However the food and service were excellent, so on a day flight and at a competitive price I would probably use them (Emirates before the current war was almost double).


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(@Dave Stafford)
Joined: 5 months ago

Posts: 53

WHATS YOURE PROBLEM!!!


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 Name
(@Name)
Joined: 3 years ago

Posts: 70

For diarrhea?


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Diamond
(@abidjan)
Joined: 5 years ago

Member
Posts: 322

Great flight/review, Lucky.


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 jody
(@jody)
Joined: 13 years ago

Posts: 19

I flew the same flight a couple of months ago and got PJs. I was surprised! They are great, too! Jim Thompson with elephant on breast and the pants are bigger Thai-style pants with elephant pattern. Some of the best PJs I've gotten in the sky.

Thai really is great.


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(@ak_NYC)
Joined: 6 years ago

Posts: 6

I just check Aeroplan for 180 days and do not see a SINGLE J award MXP-BKK in either direction. How did you find it? Is always this dry?


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(@Eskimo)
Joined: 9 years ago

Posts: 6156

Ben booked this before US invaded Venezuala. So that's before the most recent Israel carpet bombing of Iran and kicked off a chain of events that messed up the whole world. Most of the world doesn't have anything to do with Iran or Isarael.


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(@scotts)
Joined: 4 years ago

Member
Posts: 0

My wife and I haven't flown Thai business class for quite some time. It's definitely an upgrade when you get a lie flat seat versus their old angled business class product that we flew one time from BKK-AKL. Question though, did you do an 11 hour flight to no where and end up landing back in Bangkok or did you actually land in Milan? One of your last paragraphs would say you did an 11 hour flight to no where. Had me confused for a quick second.


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 JD
(@JD)
Joined: 5 months ago

Posts: 1

I know you very much lean towards the fish entree but would it kill you to pick the meat choice for once? The lamb dish sounded amazing!


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(@Crymsyn)
Joined: 3 months ago

Posts: 1

It's interesting that for breakfast every dish is seafood or fish. I wouldn't be able to eat any of it due to allergies. Perhaps they should think of that when making the menu? Or is it that the allergies aren't that common in that part of the world? Serious question.


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