Oman Air Is Slowly ...
 

Oman Air Is Slowly Killing First Class

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(@lucky)
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[#5597]
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I flew Oman Air early last year for the first time, and had a great experience on them. They're one of my favorite airlines, largely thanks to how "exotic" they feel. Unlike some other Gulf carriers, they do a great job integrating Omani culture into the experience. At the moment Oman Air has a couple…

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17 Replies
17 Replies
 Hiro
(@hiro)
Joined: 5 years ago

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Posts: 323

I hope John has received a response to his feedback from Oman Air? Would love to hear their comments.


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 Bill
(@Bill)
Joined: 12 years ago

Posts: 254

Who needs an underwhelming first class when you have suites in business? Sounds like a good move! Besides, isn't that what Qatar's doing?


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Diamond
(@paolo)
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Next time on Oman try a stopover in Muscat, or even Salalah. Oman has a completely different feel from the other states in the region: for one thing, Omanis are expected to work, consequently there is not a huge imported labour force; nor is there the sense of entitlement to be found elsewhere. There is a great national pride.
The Grand Hyatt Muscat is a very relaxing place for a few days.


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(@raptor72)
Joined: 5 years ago

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Sorry to disappoint you, Lucky, but OmanAir's CEO, Paul Gregorowitsch, just made a statement in the actual issue of German Airline Magazin AERO INTERNATIONAL that they are not interested to introduce flights to the US or Australia with own metal. But they are interested to work together with Lufthansa and/or Turkish to expand their codeshare agreements (but no statement about a timeline).
So I would not count on any OmanAir-Flight to any US airport soon.


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Admin
(@lucky)
Joined: 13 years ago

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@ Oliver -- That's a shame!


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(@mattjelonek)
Joined: 5 years ago

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Oman Air to Australia! Sign me up - in another life 🙁

They do fly to SIN and KL?


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(@BenBen)
Joined: 10 years ago

Posts: 30

@Hiro
I highly doubt he did, I flew with Oman recently in December and had various issues that I brought up with them after the flights, never got a reply besides assurances that they would get back to me and I should be patient. It's 2 months now...

@MattJ
Yes they fly to KL, flight time is a bit shitty as it leaves around 9am tho


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(@Tobbs)
Joined: 10 years ago

Posts: 5

WY slowly killing First Class? Really?

They announced in a press release on Jan 22nd that they completed the renovation of the First Class Cabins in their three 3-Class A330-300 and I believe there is still substantial demand on their LHR route for example.

To destinations such as MNL and CGK, the demand for premium classes is much lower than to LHR or SIN, so 2- class cabins are the right choice, but I guess they will keep a few planes with First Class for the markets where they can sell First.


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 Hiro
(@hiro)
Joined: 5 years ago

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@BenBen, I remember him mentioning about receiving the response and that he'd share it with us - but it's been quite a while. As for Oman Air's response to feedback, I received a very positive reply after having a negative experience with their advertized check-in limit time, which resulted in receiving the full refund for the penalty back from the airline in 3 weeks after I registered my complaint.


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 pepe
(@pepe)
Joined: 10 years ago

Posts: 40

@Paolo "consequently there is not a huge imported labour force"

Oman has a huge expat community, especially from India, Bangladesh and Pakistan.


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 ZZ
(@ZZ)
Joined: 10 years ago

Posts: 1

Actually you are wrong, only 3 of the 787-9 will feature a 3 class configuration, the rest will be in a 2-class configuration. Oman Air will be introducing a different first class product to the current one and this will be utilized on the MCT-LHR route. Please, check your facts before mindlessly posting.

https://centreforaviation.com/analysis/oman-air-plans-ambitious-fleet-expansion-as-787s--737s-are-acquired-while-atrs--embraers-are-axed-216749


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(@Tobbs)
Joined: 10 years ago

Posts: 5

@ pepe

Correct, this reflects somehow also in their route map with, I just checked, 161 weekly flights from MCT to 11 destinations in India, thereof BOM, DEL, HYD triple daily.
Unlike EK, they mainly fly narrowbodies (737-800 and every now and then 737-900), A330 here and there.


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 Hiro
(@hiro)
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@ZZ, check out the published date of your article.


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(@BenBen)
Joined: 10 years ago

Posts: 30

@Hiro
Oh ok, I had some issues with the chauffeur service, twice no priority luggage, seat not working once, IFE not working on the other leg. Registered it end of December and followed up end of January when I was told it will take one more week. Since then never heard anything


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 Hiro
(@hiro)
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@BenBen, ouch. Hope they will look at your matter seriously.


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(@BenBen)
Joined: 10 years ago

Posts: 30

@Hiro
It doesn't look like it but never give up right 😉

I won't fly with them again for now anyway given the horrible ground experience in MCT. Once the new terminal is operational I will give it a try. Hopefully they will catch up to the standard of DXB or DOH.


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(@Cipriani)
Joined: 10 years ago

Posts: 3

The probability of the airline surviving in its current format is remote. Oman's budgetary position is the weakest among the GCC and there are insufficient resources to maintain a loss making airline which is not critical in terms of employment and is a drain on foreign exchange resources. Despite recent route expansion to Guanghzhou, the likelihood is that the airline will return to at best a regional construct and potentially a 'feeder' to QR. Trophies are going to need to be ditched to balance the books.


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