Five days ago I wrote about an incredible business class fare that Air New Zealand published for travel between Chicago and Australia. You could book a roundtrip business class ticket for under $1,500, which is a spectacular value. It was also possible to fly United on this fare, though given the choice between Air New…
Continue reading: Official: Air New Zealand Will Honor Cheap Business Class Fares
Share your questions, experiences, and thoughts below.
A lot of error fares lately that airlines are allowing Cathay New, Zealand, and Air Serbia (kind of) honoring their error fares... Air serbia made me change my dates due to over booking but they still honored the price
Was lucky to get in on this after seeing the post and have two confirmed tickets for late Oct to Melbourne. Thanks Ben!
Wow; I didn’t bother due to precedent but looks like maybe that’s not the norm anymore.
Would still rather not book through an OTA tho
That's great news indeed, officially. I suspect it's primarily the relationship with OTAs that they don't want to screw; secondly, ORD is a new destination and they might be better off selling 'almost mistake fares' than regular J fares with lower loading factors.
What stage of the mistake fare process is the one where you despise the company for honouring this fare but not the one you booked in 2017?
Given the choice between those cramped-looking seats on NZ's 789 vs. UA's Polaris seat on 77W...it's not even close - maybe NZ has better food (have not flown them in J so would not know), but that seat is definitely not better. Pretty flippant to say you would rather fly NZ, but to each their own...
One factor they likely take into account is how many people have actually bought these fares. A relatively small number then it’s easy to honour them because it makes you look good.
If it’s a lot and it’s costing you shed loads of money then a burst of negative comments on a few blogs not many of the general travelling public know or care about because you didn’t honour them isn’t going to worry you.
This is great, but just so you know, Malaysian Airlines are cancelling the Emirates FIrst Class fares so it's not all amazing news.
Didn’t jump on the ANZ deal since they didn’t honor one from Sept 2017 and had chosen to cancel my flight over a week after the original mistake but good for them honoring it this time.
This is great, but just so you know, Malaysian Airlines are cancelling the Emirates FIrst Class fares so it’s not all amazing news.
Really?! They couldn't even honor the refund their agent told me they will issue when their website was automatically determining passenger flight schedule. It was adjusting the date and the year by itself. They fixed that because of my complaint, but no "thanks for bringing this to our attention" or here's the refund we promised we'll give. Maybe because they don't get publicity on those kind of mistakes. I hate air New Zealand
Any suggestion of where should I credit the miles (United, Virgin Atlantic...)?
Agree with dc_nomad. Could you create a post on where we should credit the miles?
Hi ben
When you first published the fair I asked you how to do it on United and you never responded. I tried on my own it didn't work.please simplify your explanation so it will be easier to book next time cuz I really wanted to go thanks
Heads up to people who got in on this deal. United has cancelled the Friday LAX SYD and the Sunday SYD LAX starting in March. Call your agent to get flights rescheduled. I was able to do it with Expedia but it took me two hours.
Not sure to the cancelled flight comment
Just came back from sydney to los angeles on March 3rd (today) on united metal UA842, not sure what dates have been cancelled