Wyndham Rewards has a history of making devaluations to their program without any advance notice. Just a couple of months ago they cut their mileage transfer rates in half without any sort of notice. Instead, on February 1 they updated their website to say that transfer ratios changed as of January 31, 2014. It seems…
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first sell points on monday, then devalue on wednesday... did they learn this from suzanne rubin?
Really glad I bought these points with a specific award in mins and they won't even post before the devaluation
the person that ruined SPG in the marketing dept back in 2003 was Robin Korman
She is likely still with Wyndham. She listens to consultants does nothing to make the program better and not only devalues programs but was the queen of targeted marketing ruining SPG forever
While not everything is her fault SPG lost credibility with her in office
Under her leadership Starwood lost Program of the year in the Freddies.
She's working her magic at Wyndham now
Thankfully I hate their hotels and their program so she can carry on anyway she sees fit
My GF is a Shell Vacations timeshare owner. Wyndham bought Shell a couple of years ago. At a "timeshare update" meeting recently, I gave the sales rep an earful about how un-trustworthy Wyndham is....
D Wonderment -- See you left a comment on May 21, 2014 about the devaluation of Wyndham Rewards points and the fact that I "ruined" the program -- please get your facts straight. I left Wyndham in May 2013 so had nothing to do with the point redemption changes...