Sad: Las Alcobas Napa Valley Leaves Marriott

@Ben where did you see this announcement? You're usually great with hyperlinks but I don't see anything here, and I too usually get stuff like this to my inbox. I didn't see anything through Googling it either... Or did someone tell you?

I hope they join hyatt!

People on FlyerTalk wrote about this since the 10th. People have started receiving emails about cancellations and transfer of the bookings to The Westin

@david: Is that an attempt at humor? Take down your ridiculous comment. You are obviously clueless or a 12 year old boy, or both.

This is indeed very sad news. Las Alcobas in St. Helena was always a cozy hideaway escape and the use of points versus the actual cost plus tax made it a gem to acquire reservations. Thanks, Ben, for the heads up.

They didn't David and that's not a helpful thing to post. While I don't know the reason behind why they are leaving Marriott they have been closed because of the conditions in the valley - like many of our businesses - hard to operate when you can't breath. Conditions and life have been tough here for a while now with the smoke and fires but there's no damage in the valley floor itself.

I’m sorry to hear this. 90 mins from home. An easy escape for 2-3 nights, sometimes even in the middle of the week, just to get away.

Guests are sick and tired of being Bonvoyed.

It will be a part of hyatt

I'm so sad to hear this! We were lucky enough to stay in February right before the pandemic - it was a welcome respite and I absolutely loved our vineyard view room. It felt like a dream! Please keep us updated on what happens with the property.

I'm not sure if the hotel left Marriott as much as it went out of business. Nothing has been posted on its Facebook page since March. Has anyone called the hotel to see if the phones are answered?

I had a reservation there for January and got the email this week about cancellation and re-booking. I had been in contact with the Sales Coordinator as it's our honeymoon and they have been closed due to the fires and COVID and were tentatively scheduled to re-open sometime in Oct.

In talking with the coordinator at the Westin Napa, she said not only is Las Alcobas leaving Marriott, but there are no plans for them to re-open at this time, hence all of the bookings being moved to other hotels. As of now, Marriott isn't doing much for those of us impacted by this. No points, cash, upgrades, or anything as of yet.

Hyatt please!

Hi - I'm proposing this property for a group in May.. This article got my attention, so I reached out to my sales rep, and this is what she said..

"I am still here and we are open, but you are correct we did not see a good fit to franchise with Marriott for 2021. We are still privately owned and managed and have the same 5 star staff and beautiful property. We are transitioning out of the Marriott systems so we are closed for reservation until October 21. "

That's all I have for now.. hope it's useful.

@April thank you for that information. My husband and I have stayed at this property twice and absolutely love it. Hope it continues.

Las Alcobas was a gorgeous, romantic Napa destination. Wonderful restaurant as well. They don’t need Marriott at all!

I enjoyed my stay there last year and sad to see it leaving Marriott. With the size of these loyalty programs now, you are kind of forced to pick a camp unless you travel 365(I chose Marriott).

Rest assured, you will be able to revisit this lovely property in the New Year! Great things are in the works and soon to be announced. Be patient ~ It's going to be HUGE, with a capital H!!!!
Hope to see you there...

Any update on how to find this hotel online?

Has anyone heard anything about this hotel? Trying to find information online. Thanks!

For anyone who booked prior to closing, have you received a refund? we are unable to get in touch with hotel and they have yet to refund us for our two night stay that won't be happening due to shut down.

@Jenny - I booked using Marriott Points and my reservation was transferred to another Marriott hotel that I then ended up cancelling but I had no issues with that process. If you're not a Marriott member it may be different. I have a contact email and phone number of the lady in charge of sales who, as of 2 months ago, was still working for the hotel and told me they would be re-opening just not with Marriott.

Am I allowed to post these contact details here or can you DM me/give me your email and I can provide them? Thanks!

This property is reopening in March 2021 as Alila Napa Valley, a WoH property

https://www.alilahotels.com/about-alila/upcoming-developments/alila-napa-valley

They are indeed becoming a Hyatt and will reopen March 15th