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Marriott Hotel Forces All Guests To Pay For Parking, Passes It Off As A Tax

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Over the years, we’ve see the increasing trend of hotels charging junk fees. We’re not just talking about luxury properties charging resort or destination fees, but even things like security fees, electricity fees, and more. Well, OMAAT reader Susan just shared a fee situation she faced at a Marriott affiliated property, which I’d consider to…

Continue reading: Marriott Hotel Forces All Guests To Pay For Parking, Passes It Off As A Tax

Share your questions, experiences, and thoughts below.


169 Replies
169 Replies
 Tim
(@Tim)
Joined: 15 years ago

Posts: 220

The Holiday Inn Express Charlotte Airport is doing the same thing. They are in a suburban area with a large surface lot close to a huge shopping area, and not close to the airport (3 miles). But they're charging every guest $10/night to park.


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(@Robbie)
Joined: 2 years ago

Posts: 34

At this point, Hotels are terrible. All of them. Scams, the whole lot of them.

That's why I refuse to pay more than $90 per night, no matter where I go. If they're going to rake me over the coals, then at least they won't get $1000+ per night out of me.


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(@Eric Schmidt)
Joined: 10 years ago

Posts: 266

Feels like this calls for a class action.


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(@Aaron)
Joined: 3 years ago

Posts: 6

I think all too often, liars and cheaters don't go to prison. When individuals lie and cheat others, they get charged with felonies. When big businesses do it and get caught, it might or might not result in some bad attention or maybe a lawsuit (which may get sent to arbitration). As soon as we start holding actual people responsible for all the cheating lying scoundrel company actions out there, they'll shape up. Hey, how about start with this hotel? A prosecutor should make an example out of em to deter others.


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(@derek)
Joined: 4 years ago

Posts: 774

A class action lawsuit is needed. The lawyers would get a $5 fee and every would get a 1 cent coupon that expires in 90 days. Don't laugh. Once I got a check for 2 cents.


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(@Morris)
Joined: 11 months ago

Posts: 1

The late economist Donald Shoup explained “free” parking is actually quite expensive. https://www.economist.com/obituary/2025/02/13/donald-shoup-knew-how-to-get-cities-going


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(@Christian)
Joined: 12 years ago

Posts: 844

Sure it’s fraudulent. Think Marriott cares?


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(@FNT Delta Diamond)
Joined: 12 years ago

Posts: 1292

How is this not fraud? Seriously. I'm sure by passing it off as a "fee" they don't have to give Marriott a slice of the revenue. So they're not only cheating customers but they're cheating Marriott.


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 Gray
(@Gray)
Joined: 11 years ago

Posts: 375

And yet again, Marriott corporate will do nothing...


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 Oli
(@Oli)
Joined: 7 years ago

Posts: 3

If this report is accurate, labeling a private parking charge as a “City Fee” is not just misleading marketing — it borders on a violation of basic accounting and disclosure principles. Any charge that implies a public tax or municipal fee, when in reality it’s an internal revenue item, misrepresents the nature of the transaction.

From a compliance and financial reporting standpoint, this raises serious red flags. Under U.S. GAAP, IFRS, and even basic consumer protection laws, transparency and truth in billing are non-negotiable. Misstating an internal fee as a government tax could be construed as deceptive, potentially breaching both local tax regulations and corporate integrity standards.


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 JJ
(@JJ)
Joined: 2 years ago

Posts: 10

Probably time for the city to come collect the taxes paid to them.


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(@FNT Delta Diamond)
Joined: 12 years ago

Posts: 1292

Forget that. It allows the property to cheat Marriott on revenue. It has 99 rooms. The average hotel occupancy in Dallas is 65%. So, that's at least $171,798 a year in revenue the owner is making. Marriott operates based on a franchisee fee and a fixed percent of revenue. Revenue disguised as taxes goes right into the owner's pocket.


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(@M. Turner Field)
Joined: 11 months ago

Posts: 1

I live in Dallas and thought I would just call the hotel to ask about the "parking fee". I just got off the phone with the front desk who responded that the charge still applies which she described as a "city fee". When asked what statute or ordinance the hotel is relying on to support the "city fee", the agent had no response. Marriott needs to step up and control this type of behavior. Its outright fraud to being calling it a "city fee" when the city has no such fee structure in place.


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Diamond
(@geg_wa)
Joined: 5 years ago

Member
Posts: 0

Please also call the City of Plano and let them know that the hotel might not be remitting to them the "city fees" being collected in their name.


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 B. N
(@B. N)
Joined: 11 months ago

Posts: 2

This could actually be a really clever move by the hotels: it's making the conversation more about what it's labelled as/potential fraud, and perhaps away from the loss of free parking.


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 Mary
(@Mary)
Joined: 2 years ago

Posts: 206

American voted for deregulation (and the consequencial grifting).

Now live with the consequences of your voting and stop whining about it.


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(@Dusty)
Joined: 9 years ago

Posts: 960

I agree that parking should have an up-front cost, but that's very different from a hotel passing off parking as a "tax" that every customer has to pay regardless of whether they're parking a car, as is happening here.


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 Deva
(@Deva)
Joined: 11 months ago

Posts: 1

If hotels are going to charge a parking fee, no matter what they call it, then the hotels should protect your vehicles from theft(something they do not do).


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 NT
(@NT)
Joined: 10 years ago

Posts: 348

I've emailed the Texas attorney general; the Plano city attorney, mayor and management; and the county tax collector. It's at least $171,798 a year the owner is pocketing with scam tax collection. The owner is probably doing it at every other hotel they own too. Chase Hospitality: https://www.chasehospitality.com/


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(@Chris D)
Joined: 11 years ago

Posts: 85

I stayed at a hotel recently (Rosen Inn Orlando Lake Buena Vista) that introduced a $10/night parking fee. So far, so disappointing (even though the chain was always very against parking fees and used that as a differentiator).

Except the twist is that the parking fee is capped at $50 regardless of the length of your stay. I'd never seen that before. Don't expect it to last either but as a result I would definitely keep that hotel in mind for longer trips.


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(@Chad Taylor)
Joined: 11 months ago

Posts: 1

I was an AGM for Hyatt Place/House hotels for over 10 years. Charging this "fee" is ridiculous in and of itself. But to also lie about it? To the owners- whoever came up with the scheme, they should be fired. If the owners came up with it, I would be giving them my notice. If they lack the integrity to be upfront about what they are charging for, I wouldn't be surprised if they had other schemes up their sleeves. Another question...if you do have a vehicle parking there, is there a parking fee AND city fee (doubling up on the dishonesty)?


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(@Scott Nelson)
Joined: 3 years ago

Posts: 5

Marriott will if they’re the ones getting bent over the barrel
If their franchise fee is being circumvented that’s the only way they will care


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(@Scott Nelson)
Joined: 3 years ago

Posts: 5

Marriott will if they’re the ones getting bent over the barrel

If their franchise fee is being circumvented that’s the only way they will care


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 Ross
(@Ross)
Joined: 11 years ago

Posts: 548

Why would you call the hotel? Why not call Marriott corporate offices? Cost of the call is the same. I think the problem is that Marriott has Mormon roots, and they're so honest they're the only people Howard Hughes trusted to run his Las Vegas casinos. Marriott's honesty has faded but they still disapprove of foul language, so they told the franchisee that they couldn't put "shitty fee" on their bills.


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 Gray
(@Gray)
Joined: 11 years ago

Posts: 375

Hotels abusing "resort fees" isn't a problem exclusive to the US, is it? And shall we talk about the UrCove Globalist scandal?


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(@This comes to mind)
Joined: 1 year ago

Posts: 532

And, why is the fee $2.87, not, say, $3? Maybe, because that number looks more like a tax? Also, would a $2.87 parking fee be subject to sales tax? Did they pay sales tax on the $2.87 (in all states I know of, the business is responsible to pay sales tax on items subject to sales tax even if they did collect it from the customer.)


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(@This comes to mind)
Joined: 1 year ago

Posts: 532

Economists don't die. Just on day, supply fails to meet demand.


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 Pete
(@Pete)
Joined: 10 years ago

Posts: 1459

It's a very unattractive property, with all the visual appeal of a supermax prison.


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(@Michael)
Joined: 13 years ago

Posts: 258

I presume since this is a reader story, she's reading the article and the comments? If so, can you please report this practice to the Texas' attorney general's office? This is fraud, plain and simple.


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(@Michael)
Joined: 13 years ago

Posts: 258

Fired? This is fraud. Should be reported to the state attorney general.


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(@Michael)
Joined: 13 years ago

Posts: 258

It is.


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(@Michael)
Joined: 13 years ago

Posts: 258

I didn't even get money once from a parking charges litigation. I got a discount code for a future $1 off parking fees. Can be used up to 5 times though. Score.


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(@Edward)
Joined: 8 years ago

Posts: 210

Marriott International should do a deep audit of the owner-operator because they are probably cheating Marriott out of a lot of money in franchise fees across all their properties.


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(@Edward)
Joined: 8 years ago

Posts: 210

Marriott is not an honest company at all.


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 Mark
(@Mark)
Joined: 7 years ago

Posts: 43

Most of these "fees" charged by hotel are ridiculous. Tourism fee/tax...garbage. Paying for parking at an off-airport hotel (like 5 miles away (DIA)) is BS!!


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(@Steve T)
Joined: 11 months ago

Posts: 1

As you stated, just on principle, I would not stay there.


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(@Jo Schmo)
Joined: 11 months ago

Posts: 1

Ok, just bring it up when u go to check out. Yhey will kindly remove it. But u need to ask.


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Diamond
(@cph-flyer)
Joined: 3 years ago

Member
Posts: 306

@Gray
Yes these scam fees are generally speaking only happening in US hotels. Maybe places like Cancun and other highly US visitor focused destinations.

UrCove is entirely different, it has nothing to do with hotels charging guests dubious fees. It was about hotels effectively selling Globalist status on the cheap in violation of the program terms and conditions.


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(@Evelyn Anderson)
Joined: 11 months ago

Posts: 1

And what is the other fee, the "State Cost Recovery Fee" which is much higher?!


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(@Frank)
Joined: 8 years ago

Posts: 30

One simple idea could make America a better place: "Just because you CAN doesn't mean you SHOULD."


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(@John H)
Joined: 11 months ago

Posts: 1

Not to mention the damaged that this has caused the Marriott brand. Does
Marriott not police those utilizing their flags.


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(@Beverly)
Joined: 11 months ago

Posts: 1

When I went to Ocean City MD this Spring, when we checked in we were told there is a $10 a day parking charge. We were at the Hilton Garden Inn. That was an additional $70. I have been looking for a hotel in Hilton Head, SC and many of them have an additional charge for parking! From $5. Per day to $20. Per day!


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(@Barry-NJ)
Joined: 11 months ago

Posts: 1

When have hotel charges ever been regulated?


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(@Salvatore Siracusa)
Joined: 11 months ago

Posts: 1

As a Marriott honors member, I would be very upset if I saw that and I would be on the phone with corporate headquarters to find out where this came from and I would not use this hotel any longer. I would check out already and found somebody reasonable.


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(@Karen Houston)
Joined: 11 months ago

Posts: 1

This is fraud. We have many hotel choices my list is sadly now one shorter. Makes for an easy decision.


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(@Tony N)
Joined: 4 years ago

Posts: 27

They will always try to get you. Instead of making people mad with some weird fee, just raise the nightly rate.


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 Jane
(@Jane)
Joined: 11 months ago

Posts: 2

Will never stay there again.


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(@Naomi)
Joined: 11 months ago

Posts: 1

I agree this is total deception. I just had something similar with another famous name hotel organization and I am fighting it now with my credit card company because these additional fees were not disclosed at the time of booking. It's your hotel/property to charge as you will but be honest upfront and transparent and not underhanded and snicky. Bad business practice!


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(@GerryC)
Joined: 11 months ago

Posts: 1

I can't imagine the crazy hotel charges in Hawaii.


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(@Cindy and friend)
Joined: 11 months ago

Posts: 1

They need to pay me for the gas stolen from my vehicle!! They laughed and said no camera in that area!! I was handicapped parking... will not be staying their again!!


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(@Scott)
Joined: 4 years ago

Posts: 5

I just stayed at two different Marriotts in Florida (not new york and not on the beach) - both charged for parking - $50 and $35 - its becoming ridiculous bc I cant expense that but if they would just add it into the price i could pay the additional $$


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(@KingBob)
Joined: 4 years ago

Posts: 157

That's fine. If they call it a parking charge and if you park there, they can charge whatever they want to park. But they can't call it a city tax which every guest has to pay regardless of parking if there really is no such city tax. That's how it becomes fraud.


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(@Steven)
Joined: 11 months ago

Posts: 1

They are charging $5 a night at fairfield metarie just outside new orleans. Same set up. Plenty of parking. Wish they just charge more for room. Might ask for it to be waived as currently titanium with bonvoy


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(@Scott)
Joined: 4 years ago

Posts: 5

And they should have enough parking spots ...


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(@Linda)
Joined: 5 years ago

Posts: 2

I have been a marriott rewards member for many many years and I am embarrassed and angry at this sneaky procedure.


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(@Linna)
Joined: 11 months ago

Posts: 1

The Hotels are greedy. Thank you for calling them out.


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(@Diana Roebling)
Joined: 11 months ago

Posts: 1

Google Chase Hospitality CEO and you will see exactly who owns and runs this company.

These "people" are running hotels straight into the ground and are redefining hospitality as nothing short of a nightmare.

I avoid hotels owned by these people and yes, I'm prepared for the comments telling me how terrible I am.


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(@Wellington)
Joined: 11 months ago

Posts: 1

This is ridiculous Avoid make servation on this hotels. They want make money on parking.


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(@PH NJ)
Joined: 11 months ago

Posts: 1

Had the same thing happen at a courtyard by Marriott in the suburbs of Philly except it was $10 per night. disputed the change with my CC company and it was reversed. They were sneaky about it also. How did they know I had a vehicle. I could have been dropped off from a ride share. Ridiculous charge


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(@Peezy)
Joined: 11 months ago

Posts: 1

Im interested to know if they are so greedy maybe they did take off the parking fee and have a city fee as well...greedy bastards


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(@Brandi)
Joined: 11 months ago

Posts: 1

I was just about to book a 2 night stay at Marriott in LA it's was 75 dollars per day to park, so I would have paid 3-days of parking fees..I can park at the airport and shuttle to the hotel pay airport fees and save money. I ended up booking something else, it's Ludacris


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(@The Don)
Joined: 11 months ago

Posts: 1

My thought is if I pay for parking than take down the guest parks at own risk sign and guarantee my car will be safe. If you can promise no one will ding my door, break in, try to steak something, than a few bucks a day is fair. But if that money just gets me a few square foot of park at your own risk asphalt that's when I take issue.


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(@B. Napper)
Joined: 11 months ago

Posts: 1

You are right but unless you find other accommodations these guys will put the screws to you any way they can.


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(@Fed UP)
Joined: 9 years ago

Posts: 246

Marriot as a brand and franchise is failing... There is little consistency... whether it's upgrades, breakfast benefit, check out time, parking, etc. corporate lets these properties do whatever they want, and when you show up, its endless excuses why that benefit is not available here. what the point, when corporate does no read them the riot act - If you are a member of the corporate brand, there are certain ends of a bargain.... Its like going to McDonalds somewhere and they say, oh, we don't have Big Macs here.....


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(@Dennis Mallory)
Joined: 8 years ago

Posts: 10

So youre upset bcuz you cant 'expense' the sneaky fee??? SMH


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(@Annie)
Joined: 11 months ago

Posts: 1

The hotels in Seattle have a "destination fee" so everyone pays. We are being nickeled and dimed to death.


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(@Dennis Mallory)
Joined: 8 years ago

Posts: 10

The Texas AG is a FELON himself!


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(@Michael Ann Bridge Pease)
Joined: 11 months ago

Posts: 1

Shame on you Marriott. So deceitful. Boycott!!


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(@Denise Hall)
Joined: 11 months ago

Posts: 1

The Fairfield is not that nice a hotel! There are plenty of other places to stay


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(@Salvador)
Joined: 11 months ago

Posts: 1

Happened to me in a Miami airport Marriott and airport Regency. It's a con to offer lower rates which they recover with a parking lot fee..


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(@Aaron)
Joined: 11 months ago

Posts: 5

That's a valid reason to be upset about it. Including it in the price of the room is the right way to go about it, the same way restaurants factor in the cost of things like straws, napkins sauces, and whatnot when you buy food instead of charging you a napkin fee


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(@Aaron)
Joined: 11 months ago

Posts: 5

There has never been free parking in any hotel ever. You pay for it when you pay for the room. Do they just let you park there and go somewhere else without buying a hotel room? Presumably they would tell you if they found out


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(@Aaron)
Joined: 11 months ago

Posts: 5

We didn't vote for fraud


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(@Aaron)
Joined: 11 months ago

Posts: 5

Of course they required to pass over the sales tax for the government. They don't just pocket it


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(@George)
Joined: 11 months ago

Posts: 1

American greed is one of my favorite TV shows on CNBC


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(@Aaron)
Joined: 11 months ago

Posts: 5

I'm guessing you've never seen a prison


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(@Jules)
Joined: 11 months ago

Posts: 1

Stay at Laquinta Hotels.


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(@guest)
Joined: 11 months ago

Posts: 1

Had the same charge at the Matriott in Asheville North Carolina. Was told it was the city fee for the parking.


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 Bill
(@Bill)
Joined: 11 months ago

Posts: 1

I had a similar experience with a Marriott property in Quin̈cy, Illinois. The hotel manager falsely stated it was a city tax. The hotel was about 20% occupied, so it was clearly a money grab.


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(@Brent G)
Joined: 11 months ago

Posts: 1

Well said. Agree 100%. So inconsistent across properties and they’re allowing way too many cheap proprietors cut corners. I’ve noticed a significant degradation of quality and it all started during the “due to the coronavirus” excuse era and it’s gotten worse since then!


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(@Steve)
Joined: 11 months ago

Posts: 1

Sounds like a great opportunity to file a class action lawsuit.


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(@Ihavenoanswers)
Joined: 11 months ago

Posts: 1

Absolutely positively not staying at this hotel no matter where.


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 Dave
(@Dave)
Joined: 11 months ago

Posts: 1

I recently stayed at a Hampton Inn in Lawrenceville GA and they started charging a $4.67 parking fee. I told them this will be the last time I stay with them. There is another Hampton Inn i am now staying at is about 7 miles from them with free parking. Staying there next time we visit grandkids.


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 Josh
(@Josh)
Joined: 11 months ago

Posts: 1

The Marriott Courtyard in Truckee, California is charging $10 per night for a suburban parking lot. It’s fucking ridiculous and egregious.


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(@Clifford Gaskill)
Joined: 11 months ago

Posts: 1

I wonder if the parking spaces matches the number of rooms? Class action suit sounds great.


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(@E. Normus Johnson)
Joined: 11 months ago

Posts: 1

It's not fraud if it's not greed.

What I mean is, if this allows the hotel to pay all it's employees an above-average wage with respect to Industry-relative numbers. Housekeepers put in more work than you'd think. There's always some room with puke and or poop all over the walls and floor beer bottles everywhere etc.

If the revenue from this fee went almost entirely and directly to the workers... then the only crime here is, trying to keep it a secret when the hotel should just named it Staff's Paycheck Helper or something like that lol and then be patting itself on the back and bragging about it on social media etc. Use it in recruitment Ads as a draw etc. Highly actionable position imo


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 Ami
(@Ami)
Joined: 11 months ago

Posts: 1

You just made my day...cracking up this early. No where to report! Sometimes the the ridiculousness of businesses are unimaginable. Have a good day.


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(@Drew Thacker)
Joined: 11 months ago

Posts: 1

I stayed in a Fairfield in Washington and I was really confused when I got charged $15 per night to park. This on claimed it's because it's gated however the gates were just in front of the entrance, the entire perimeter was open. How is that a secured parking spot? Anyhow there wasn't a lot I could do about it as it was not known until after the stay because it was a business trip.


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(@Julia Shields)
Joined: 11 months ago

Posts: 1

It is just wrong!


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(@Arthur Hatt)
Joined: 11 months ago

Posts: 1

It's embezzlement.


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(@Hospitality Queen)
Joined: 11 months ago

Posts: 1

Mr. Marriott would not be pleased. Charge $25 a day for Internet, it's egregious but at least it's honest.


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(@WiscFriend)
Joined: 11 months ago

Posts: 1

I've been frustrated by parking fees at suburban hotels and generally avoid staying at these places if there are other options. The Madison Marriott West with four football fields worth of parking charges $10 per night. As a titanium guest I always make a comment at check-in and usually the fee is waived, but most of the time I just avoid the hassle and stay at a nearby Residence Inn. A year ago I made reservations for a couple of rooms att the Residence Inn Appleton (another suburban hotel next to a big mall). At check-in this August the agent said, "We have a $3 parking fee per night. Is that OK?" I replied, "No, it's not!" But got charged the $3 anyway. This kind of nonsense is irritating, especially to a titanium member.


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(@Joe Pasquarello)
Joined: 5 years ago

Posts: 2

As a Marriott Titanium member who traveled weekly for 35 years Marriott was my GO TO HOTEL and I am appalled at these fees. Many of the Fairfields are franchises owned by a hospitality corporation. I would be very surprised if the company owned hotels charged these fees. In fact I stayed at the Airport Fairfield in Warwick, RI last weekend and there were no parking fees.


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(@Daddyo73)
Joined: 11 months ago

Posts: 1

I’m not so sure with this one… I’ve been to several properties where they charge a nominal fee, like $2, or something for parking. But they have to because the city has a ramp or lot as part of the development and the development agreement says the hotel will pay the city $2 per room stay, period. Whether a car is used or not. And thus is this a parking fee or a city fee? Really it is both but since it’s required regardless of a car, it’s really a city imposed fee.


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 Dom
(@Dom)
Joined: 11 months ago

Posts: 1

A Towneplace in Minneapolis is charging for parking also. Started doing so this year even though the area wouldn't call for such measures.


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 John
(@John)
Joined: 11 months ago

Posts: 1

Marriott is the most corrupt hotel chain.
J W Marriott would be sick about the way his beloved company is run today.
Marriotts only loyalty is to profit at all cost, guest be damned. They are no longer in the hospitality business!


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 Ann
(@Ann)
Joined: 11 months ago

Posts: 1

Nearly all hotels are charging resort fees parking fees although they have plenty of parking & even parking garages. Florida, South Carolina & Charlotte are charging $15 to $25 to park at their hotel and it’s a forced fee even if you unload & park across the street. It’s highway robbery. Definitely sounds like a class action I’ve a lot receipts on all this type of greed, the saddest part is it’s not revealed until checkout.


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(@Shayne)
Joined: 11 months ago

Posts: 1

The townplace in Tempe, Arizona waited 2 days before back charging me for parking. I booked through southwest and this charge was not part of the signed contract for the reservation


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(@John B)
Joined: 11 months ago

Posts: 1

In Baton Rouge all the hotels now charge a parking fee from $5-10 dollars. Meanwhile there is still a sign up that says park at your own risk. When I asked why I had to pay a parking fee all they said was well the others do it. I also work for the state of Louisiana and have to pay that fee out of pocket. Makes no sense.


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(@Sylvia)
Joined: 11 months ago

Posts: 1

I already pay taxes, high room charge no extra fees should be charged


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 a.G.
(@a.G.)
Joined: 11 months ago

Posts: 1

Most Marriott abs other motels are owned by asian Indians, and Indians avs Chinese people are very very greedy.


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(@Robert swivel)
Joined: 11 months ago

Posts: 1

This same situation exists at a Town Place Suites Hotel, by Marriott in Corpus Christi, Texas. There is ample parking everywhere, including a restaurant, street parking and even a multi screen theater, all within 50 feet of this hotels entry. In this instance they add $5,00 to all guests w/no mention!


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(@Joseph)
Joined: 11 months ago

Posts: 1

Please someone sue this hotel. Trace back all the fees illegally charged to customer, get it back and then add a 10000% fine on top of it.


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 Ron
(@Ron)
Joined: 11 months ago

Posts: 1

Question ..... Has their city enacted a junk fee for parking on a per room basis to help pay for parking in the city? They may just be passing that on. Maybe do some research before you call them thieves.


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(@Ressie)
Joined: 11 months ago

Posts: 1

This is ridiculous on so many levels!! Why should people be charged for parking at a hotel?! Especially Marriott hotels.


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(@Anthony)
Joined: 11 months ago

Posts: 1

Greedy...period.


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 KC
(@KC)
Joined: 11 months ago

Posts: 1

Guess I won't be staying at any Mariot hotels in the future.


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(@BILLY)
Joined: 11 months ago

Posts: 1

Ocean manner in Ft. Lauderdale Florida charges 18 dollars a day to park and don’t tell you to you get there so driving a rent a car no one else is allowed to drive now you pay the money to park and they drive it to valet


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(@D. Levins)
Joined: 5 years ago

Posts: 2

I recently was charged $15/day for the privilege of leaving my vehicle so I could sleep in the Marriot in Waterbury Ct. Never again will Marriot get anymore of my money.


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(@Kevin)
Joined: 11 months ago

Posts: 1

It's the same thing as school property taxes. You gotta pay them whether you have kids in school or not.


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(@Carol)
Joined: 11 months ago

Posts: 1

Greedy and deceptive


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 Jack
(@Jack)
Joined: 11 months ago

Posts: 1

I would expect Marriott Corp. to do something about a situation that damages their reputation. It’s dishonest to charge a parking fee disguised as a tax and applying this to all guests. Time for Marriott Corp. to put a stop to this!


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(@Susan)
Joined: 11 months ago

Posts: 1

That's not the same at all. The taxes that you pay that goes towards schools, go towards other things, as well. Those are collective taxes that serve the city as a whole.

This "city tax" is deceptively being imposed by a private business. And is solely for their benefit, not for the good of the whole city.


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(@Michael McGonigle)
Joined: 11 months ago

Posts: 1

Typical underhanded cheating by a greedy corporation. Integrity is a lost virtue in the business world of America.


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(@USNjetjockey)
Joined: 11 months ago

Posts: 1

Exact same situation at the Fairfield in Flagstaff, AZ. Makes me wonder if this is corporately sanctioned.


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(@Hugh Jardon)
Joined: 11 months ago

Posts: 1

My wife and I recently spent 3 nights at Fountaine Bleu in Miami Beach. Upon check-in, we presented a cc for any room charges incurred. Nowhere in booking, however, was a daily $53 fee mentioned until that time. Supposedly, it went for pool usage, beach chairs, 2 hrs daily bike use, et al. The main pool was under repair, thus not usable and the others are significantly smaller. We didn’t use any of it So at check out, I just asked to have the fees removed because the main pool was being remodeled; therefore, part of my daily $53 was unusable. It was removed without hesitation. Sometimes you just have to ask. (Side note: you can’t use the fridge to store anything because everything in it is on a sensor. So just by moving something it’s a room charge)


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 John
(@John)
Joined: 11 months ago

Posts: 1

We are Bonvoy lifetime titanium and are staying more and more at independent hotels.


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 Jeff
(@Jeff)
Joined: 11 months ago

Posts: 1

Recently I was twice in Fairfield, one in Miami that had a strong swear guess that the poor janitor trying to spray the floor of our room!
The second one was also recently we were in Fairfield of Temecula and while we were waiting over there, we saw that how the manager of hotel her name was Hope treating a customer with the rude and extremely obnoxious attitude. We felt sorry for that customer that seems was a that seems was a physician and be scared for ourselves.
Hotel breakfast that they solicit people for it it was horrible. It was look like that you are in the drill camp. This Manager was given a rude angle, problem issues to her subordinate like a janitors, and the lady was working in the lobby. She was really needed to go . We saw indifferent events how she rudely treat her employee and also be fine because she’s cutting corner and saving money for owners. She get away from complains of her absolutely unacceptable attitude and illegal harassment to her employees.
Marriott by putting their name on this kind of places they’re just selling their brand and this little cockroach hotels tarnishing the brand. Seems Marriott like many others coming off there customer care for Parking more dollars.
We were using this hotel from the time I was a kid as a professional adult business owner but I’m gonna avoid to be with them again I sadly tell you, Maria deep down to the bottom of hotel and hospitality business.


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 Ken
(@Ken)
Joined: 11 months ago

Posts: 1

I am sick of all this gouging that is going on. I don’t care that the fee is only $2.87, it is the principle. When you start to add up al these little fees, Marriott are making more money and not providing additional service. I am a lifetime gold member at Marriott and a gold member at Hilton. A fee like this is enough to make me chose Hilton over Marriott when booking, even if Hilton is a little more expensive.


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(@Rita Mix)
Joined: 11 months ago

Posts: 1

I am very disappointed in Marriott. I will switch to IHG properties.


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(@Angel brown)
Joined: 11 months ago

Posts: 1

I think it is terrible to charge to park


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(@Powell)
Joined: 11 months ago

Posts: 1

In Tampa the Westin charges up to 50 per day outrageous


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(@Cindy M)
Joined: 11 months ago

Posts: 1

I stayed at the Marriot in Phoenix by the Mayo clinic and was charged 7.00 a night for parking. I was not happy.


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 Matt
(@Matt)
Joined: 11 months ago

Posts: 1

If someone could translate this into English for me I'd really appreciate it.


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(@ScoobyDoo)
Joined: 11 months ago

Posts: 1

English please


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(@Johnny)
Joined: 11 months ago

Posts: 1

Why do you keep writing “fair enough” after mentioning the price?? This is why they charge because your writing like it’s ok, stop it.


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 JP
(@JP)
Joined: 11 months ago

Posts: 3

This aligns with something I noticed recently looking at Marriott properties in the suburban Houston area where several list small parking fees. I haven't actually stayed at any of these properties yet, so I don't know how the charge shows up on the bill. I have no issue, in principal, with a property's discretion to charge for parking or any other fee they wish - we as consumers have the freedom to discriminate based on the cost and their business practices. And $2-4 is certainly better than the $10-20 often charged at suburban properties. But how they arrive at these small, odd, fixed (veruses percentage) amounts is questionable - it does make it seem that they may be attempting to disguise it. If they are indeed billed as some sort of municipal fee/tax, that is obviously an issue the municipality and Marriott should address.


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(@David)
Joined: 11 months ago

Posts: 1

In most states, if a entity charges for parking or provides valet service they are responsible for your vehicle until you take possession back.


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(@Spark)
Joined: 11 months ago

Posts: 1

This is fraud—plain and simple. So where is the call from the state prosecutor's office? Sadly, unless enough people complain, no such call will be forthcoming.


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(@David)
Joined: 11 months ago

Posts: 1

It appears that someone in Marriotts executive leadership has decided that they need the $2.87 one way or another.
In this highly competitive industry why take the low road by appearing to cheat not only your guests, but also the city?
Wouldn't it be better to simply increase the room rate by $2.87 and offer "free parking" over your competitors? It would seem this would alivieate both guests from feeling cheated, and staff from the embarrassing situation of trying to explain the fee/tax.


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 Mike
(@Mike)
Joined: 11 months ago

Posts: 1

At this point, I would ask in advance what's the hotel chatges to the tenant.
If there's any extra changes it's up to the tenant to stay or leave


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(@patrick)
Joined: 11 months ago

Posts: 1

great way to kill your brand. i wont be booking with them.


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 K.
(@K.)
Joined: 11 months ago

Posts: 1

I will be watching my invoices a little closer in the future and maybe looking elsewhere to spend my nights... "Good night (bye) Marriott!


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(@Ed Grant)
Joined: 11 months ago

Posts: 1

Sounds like las vegas,
Now we are turning into California,
Where we are getting taxed to death
......


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(@Bill Arnerich)
Joined: 11 months ago

Posts: 1

I'm a long-time Marriott card holder and frequent Fairfield Inn customer. If Marriott sticks me with a parking fee or "city fee", I'll take my business elsewhere.


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(@Pastor Art)
Joined: 11 months ago

Posts: 1

A reason to avoid all Marriott properties.

A reason to avoid any hotel or motel that charges for parking.

Six of us from my VFW traveled on VFW business to Lansing Michigan in one van.

We didn't stay at the Marriott but imagine charging all six rooms a parking fee for one van.


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(@Dennis)
Joined: 11 months ago

Posts: 1

Looks like I’ll stay elsewhere!


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(@Chase)
Joined: 11 months ago

Posts: 1

Can u say " See You ( Marriott )in Court "


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(@Ling Ling)
Joined: 11 months ago

Posts: 1

Our experience with Marriott was horrible. Never again.


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(@Dusty)
Joined: 9 years ago

Posts: 960

@Aaron
The difference is that people typically need napkins, and the cost of napkins is basically nil to the business. The same is not true for parking because even in the suburban hellscape that is most of Florida, lots of people traveling for work use rideshare or cabs instead of driving. So in that case it makes no sense to charge everybody staying at the hotel for an expensive amenity only used by a portion of the guests. Not to mention that including it in the room rate would necessarily make the hotel look less competitive on the OTAs to begin with. Parking is limited by physical space, and if you want to add more parking in the form of a deck or underground garage, that's really expensive, and people should be faced with the cost of providing that amenity.


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 Joe
(@Joe)
Joined: 11 months ago

Posts: 1

No problem to have my truck pay the valet
Fee . So when its broken into or damaged
Hotel will be held liable.


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(@Dude sanders)
Joined: 11 months ago

Posts: 1

The marriott we just stayed in near l.AX charges its guests fifty eight dollars a night to park in their lot! That is outrageous and disgusting and sinful


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(@J. Wong)
Joined: 11 months ago

Posts: 1

Simple. Don't stay there. Period. Stay at hotels with no parking fees


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 Todd
(@Todd)
Joined: 11 months ago

Posts: 1

Under $3 is nothing compared to the fees charged in downtown Chicago you're looking at 15-20 per day there


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 DONP
(@DONP)
Joined: 11 months ago

Posts: 1

IT'S BEYOND SAD, IT IS DEVILISH! NOW THAT THE ECONOMY IS GOING SOUTH QUICKLY. IT'S COMPANIES COULD CARE LESS ABOUT Honesty AND Truthfulness. EVENTUALLY ALL WILL COME TO LIGHT, ON GOD'S JUDGEMENT SEAT.


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 Mike
(@Mike)
Joined: 11 months ago

Posts: 1

I shop at different stores in the same state some charge 5.5 tax others charge a higher tax can someone tell me why


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(@M&M CUSTOM)
Joined: 11 months ago

Posts: 1

It is a rip off plain and simple, they should be in the business to make money, and their charges go to the collective mother company, which will ultimately cover expenses like resurfacing parking lots, or refurbishing damaged properties, as well as all incidentals in every day operations, that's the cost of doing business. This is outside the boundaries of good business practice.
I recently stayed at Cambridge in Pittsburgh, and they charge a HUGE amount for parking, as the arena is immediately next door, and ALL parking is fair game to someone attending an event.
Myself, my daughter, and grandson stayed overnight to go to Children's Hospital of Pittsburgh for my grandson the next morning, instead of a 3 hour drive starting at 3am.


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 JD
(@JD)
Joined: 11 months ago

Posts: 1

Some different cities charge different sales tax than others. Same with hotels, the hotel-motel tax is different in different cities than others.


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 Clif
(@Clif)
Joined: 11 months ago

Posts: 1

This is getting way out of hand
When they stop getting patrons they'll cry their going bankrupt. It's their fault all along !


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 Ross
(@Ross)
Joined: 11 years ago

Posts: 548

Cities and counties in the same state have different tax rates. You must not be from around here.


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(@D Steadman)
Joined: 11 months ago

Posts: 1

We stayed at a Marriott in downtown New Orleans. The hotel charged $40 per night for parking at an off site lot ($59 if you used valet). When you pulled in at the off site lot, the posted rate was $20 per night. The hotel is completely dishonest.


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(@A. Johnson)
Joined: 11 months ago

Posts: 1

GREEDY


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(@David)
Joined: 11 months ago

Posts: 1

Greedy I went to a Marriott in Fort Lauderdale that I have been to before they charge 17 nightly with no security. My question is why don’t they just go up on the price nightly instead of a person being surprised when they check in or out


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 Goo
(@Goo)
Joined: 11 months ago

Posts: 1

A Residence Inn in Pennsylvania charges $12 for parking. Within spitting distance, a Hampton Inn, a Fairfield Inn, and Spark by Hilton permitted free parking.

I ended up staying at Hampton Inn and Spark on different occasions.


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(@Marielle kohl)
Joined: 11 months ago

Posts: 8

This is a grap scheme, like the author said most people don't look at the bill not right away if they do this is cheap of the company to get money from the costumer, it is greedy and immoral, I cannot believe this, m.k.


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(@Connie)
Joined: 11 months ago

Posts: 1

In the past years hotels never charged their guests a parking fee, but to list it as a city tax that is wrong also. Everything now a days has some type of fee and it is just getting worse. One reason people stay at hotels is because they are traveling for business or just visiting family and don't want to crowd a family member a home which is under standable. The American people are being gouged any kind of way the rich/wealthy can continue to fill their pockets. Most American can barely afford to eat, less know pay rent or a mortgage. The saying is the rich keep getting richer and the poor just keep getting poorer. What is the solution for that. And yes it is just plain old greed.


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(@Marielle kohl)
Joined: 11 months ago

Posts: 8

This is a grap scheme, like the author said most people don't look at the bill not right away if they do this is cheap of the company to get money from the costumer, it is greedy and immoral, I cannot believe this, m.k.


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(@Linda B)
Joined: 11 months ago

Posts: 1

Is the city aware that the hotel is charging this fee? Saying it is a city fee and not giving it to the city screams three words: FRAUD, ILLEGAL, SCAM.
I will not use this chain again


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(@Bruno)
Joined: 11 months ago

Posts: 1

In Pittsburgh the Marriot I stayed at on the north shore charged me roughly 50$ for two nights. I can't even drive. I took a Lyft. Parking fees are really crazy and the lot at that one is huge. It's not like parking downtown.


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 CH
(@CH)
Joined: 4 years ago

Posts: 2

Is OMAAT going to contact Marriott for a comment? City of Plano?


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(@travelingsuz)
Joined: 11 months ago

Member
Posts: 0

Well, that's the point. If someone is not driving a car, then there shouldn't be a parking fee. The hotel adding one to people NOT driving is why this is so wrong.


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(@Notimeforthisbs)
Joined: 11 months ago

Posts: 1

A class action lawsuit will be filed after enough people catch on and the states attorney general catches wind of this deceptive pricing. They'll lose a lot of customers doing that also. I know for a fact, I'll NEVER go to a Marriott knowing this information. That's one less customer they never even had to begin with. There's plenty of other hotels that don't deceive you for your money!!!


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(@Patrick)
Joined: 11 months ago

Posts: 2

It’s not just Marriott, Hilton properties charges as much as $20 a night for parking! You have to scan a QR code on parking lot signs, enter CC information and pay separately. I refuse. Why play these games? Just tell me what it costs for the room and be done with these ridiculous add ons!


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(@Michael)
Joined: 13 years ago

Posts: 258

Doesn't matter. Ken Paxton isn't going to drive out to the property and start asking questions. You report it to the AG's office because it's their job to investigate. And there are people there who do the day to day work of investigating this stuff, who aren't felons themselves and who do want to serve the public and prosecute any wrongdoing.


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(@Peter)
Joined: 11 months ago

Posts: 1

If every guest who gets charged this fee calls Marriott HQ and complains, I bet Marriott will stop this unethical behavior. It's bad for business!! Do you part and make the call direct to JW Marriott HQ in Bethesda, MD. The number is (202) 393-2000. Let's do this!!


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(@Greg Jones)
Joined: 6 years ago

Posts: 13

I'm a lifetime Titanium member. Over the past five years i've slowly removed my business from marriott And shifted it to Accor and Pan Pacific hotels, Shanghai law and sometimes hilton or hyatt. Marriott has eroded their service level all over and their club.Lounges have become a joke with horrible food just about everywhere with the exception of asia where Basically they have told marriott to go f#ck themselves. I've done that with my twenty five thousand dollars a year. They become a horrible company. These little charges are all Everywhere and resort fees have become obscene. They can kiss my resort the ass before.I'll ever pay one. Less less less at marriott.


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(@Mr Pickles)
Joined: 11 months ago

Posts: 1

Parking fees yet if anything happens to your vehicle on their property they deny all liability.
This is just outright theft.


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(@G. Dyer)
Joined: 11 months ago

Posts: 1

Marriott has progressively gotten worse. Their lack of personnel training over the last few years and now deceitful upcharging, is an indicator of their downward spiral in the hospitality business.


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(@Andrew Augustin)
Joined: 5 years ago

Posts: 2

Bonvoy hotels are now charging anywhere from $18 up to $25 per day to SELF PARK in an unsecured lot standard parking lot. Corporate greed at its finest.


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