Upon boarding through the upper deck jet bridge we were greeted by the purser and one of the first class flight attendants, who escorted us to our seats in row two.
Continue reading: Review: Lufthansa First Class Houston to Frankfurt
Share your questions, experiences, and thoughts below.
Great report so far!
If you have the chance, could you post some notes on the FRA-SZG and vv flights? If I understand correctly, they are OS metal and crew but LH service standards?
I'm curious, why did you order the asian vegetarian meal? To have a safe option in case the mains were all too strange?
IAH represent!
If only terminal D wasn't so horrible...
It's my experience that F&C are always more or less full on that flight
@ work2fly -- Yep, I'll post that as part of the next installment. So it's "full" Austrian service with Austrian crews and planes, it's just marketed exclusively by Lufthansa.
@ BrewerSEA -- Well I find Lufthansa first class food to typically be pretty disappointing, and at the same time have never come across an Indian vegetarian dish I didn't like. A friend that frequently flies Lufthansa says he always orders Asian vegetarian meals and really likes them, so figured I'd give it a shot.
Hi Lucky,
I'm sorry if this has been asked before, but how do you use your camera/iPhone during taxi and takeoff/climb out?
@ PDXFTW -- I just take pictures when the crew isn't looking and haven't had issues.
Your English representation of "zee conversation" reminds me of the British comedy 'Allo 'Allo, e.g.:
http://www.youtube.com/watch?v=SJLVu2SiYl0
(start at about 3:00)
Almonds? What happened to the macadamia nuts?
Also, what exactly does the delicious Dressing (they kept that but rid of the macadamia nuts?) taste like? Is it just a regular vinaigrette with a fancy name?
Hi Lucky,
Noticed that the amenity kit wasn't Rimowa. Did they run out? Or, are they using up their Bognar's first? Or, are Rimowa only designated for specific flights?
How did the f/as handle the secret smoker? Were there raised voices? Could you smell the smoke in the cabin? Did the alarm go off that you could hear? Did the f/as run through the cabin? I've never been on a flight (since the smoking bans) where someone has attempted to smoke anyway.
Lucky
Just tried Austrian last month based on your review alone.
Terribly slow service - very disappointed.
Almost at other end of the pond by the time they finished.
We need timers on meal service added to the links on your blog.
The menu is fine, how long do they take, what temperature ... etc etc
🙂
You had all three appetizers + a salad. From the way the menu is written it looks like you are supposed to just choose one. Did you have all of them because the flight was catered for 8, but only carrying 4? Or is it normal to choose several appetizers? I'm just asking, because I would want them all too, and wondering how you ask without sounding like a huge glutton.
Jamie, I'm on this flight all the time, they bring you all the appetizers on one long plate. It's the default.
How did you always get into the cabin before everyone else? I could never be early so that I can take more pictures of the cabin when no one stars at me. lol
I'm not fan of of the new PJ's with the buttons on the front. the old ones were much better! Lucky, what did you think of them?
Also seems that the Bogner kits are std. now for LH. I haven't had a Rimowa in a long time.
@PDXFTW - No one cares if you take pics. on international carriers in F or C/J. Only stupid N american crews - esp. UA/CO IME...
@Jamie - They usually want to you to take more than one - at least they always insist the times I've been in LH F.
@ wwk5d -- Unfortunately they seem to be doing almonds nowadays, I've noticed it as of a few months ago. I miss the macadamia nuts as well.
As far as the "delicious dressing" goes, in my experience it's some sort of yogurt style dressing. I usually skip it.
@ Andy -- I don't believe Lufthansa is doing Rimowa kits right now. I know they were doing them for a limited time, though don't think it's going on anymore. Maybe they'll bring them back in the future.
@ TravelinWilly -- So I don't think he actually smoked, but rather they suspected he was trying to. The first class flight attendants got a call in the galley from the lower deck so I'm guessing the flight attendants down there had some information. They knocked loudly on the door and after a few seconds manually unlocked it.
@ Jamie -- Have almost always proactively been offered as many as I'd like. Definitely standard for people to choose them all, so nothing to worry about!
@ frank -- Hah, I'm just really fast. Always try to be there a few minutes before boarding starts and be the first aboard so I can get a couple of pictures. Works out well sometimes, other times it doesn't.
@ Stephan -- Totally agree, have never loved Lufthansa's pajamas, and especially don't like the button down ones. I just wore the pajama pants and put on a t-shirt I had.
Hi Ben
A few months ago you wrote a pice about LH starting a escort service for F pax. Is that in place yet? And if it is, did you receive it in FRA?
Thanks, rob
That's amazing your flight attendants were in their early 20s and already working in first class cabin! Wow! Quite impressive. I recall you stating in one of your past posts that LH does its catering in groups of 4. If there were only 4 passengers in First Class, why do you think they had catering available for 8?
Lucky,
Great report. I've been reading all these lufthansa first reviews lately. Lufthansa First is almost like that celebrity that you feel like you know even thought you really dont. Happy to say that after learning about miles last summer, and hoarding 500,000 miles in that period, my wife and I are traveling IAD to MUC in Lufthansa First tomorrow. Could not have accomplished it without all your insights. Thanks.
@ Ary -- Awesome, so happy to hear! Hope you have a great trip, and please report back on your experience. 🙂
@ Rob -- The escort is actually only offered at non-European longhaul destinations, so not Frankfurt.
@ Joey -- If I'm not mistaken Lufthansa has actually changed that policy a bit and no longer does it exclusively in groups of four. That's not to say they fully cater flights they don't expect to be full, though.
My guess is they expected there would be several upgrades day of, either because business was originally oversold or they expected people to upgrade day of.
Now I'm really confused - I thought the Maybach and Porsche first class escorts from planeside to the FC terminal were in DUS and FRA??
@ Jason -- Only if you arrive at a remote stand, and it's a First Class Lounge and not the First Class Terminal. And don't believe they have any Maybachs.
No Maybach, but there is one in this neat video about LH Cargo that Lucky spoke about before : http://www.youtube.com/watch?feature=player_embedded&v=sh5U-w_9NuI
@Jason- Usually it is a Mercedes S500,or a van if you are unlucky and have several heading to the same flight! Ugh! Always hoped for Porsche Cayenne or Panamera...
Sounds like an awesome experience (minus the wannabe smoker situation). In case any one wants to repeat it, United.com shows F space on 10/21.
Wow! That sounds like a wonderful flight and a great way to introduce your Dad to the A380. Yes, I remember that taxi times at Frankfurt can be looong. Please also remember that taxiing an A380 is a major chore for everyone. Even at the largest airports, those that see multiple A380s every day, it is still disruptive. Not all taxiways will accommodate that airplane and when she moves, other traffic is often forced to freeze in place until she passes.
Nice to hear that you got such a wonderful crew. My 35+ year's experience with LH included both the best -and the worst - of in-flight service and in all classes. I think they have improved their general attitude a lot in the last ten years. Great report, 'Benny.'