Eurobonus is the loyalty program of Scandinavian Airlines, the flag carrier of Sweden, Norway, and Denmark. The program advertises having over five million members and is the primary loyalty program of literally every Swede I know. I also credit flights to Eurobonus sometimes when earnings are good, but between their lacking technology and the inability…
Continue reading: My Strange Experience Trying to Book An Award Ticket with SAS Eurobonus
Share your questions, experiences, and thoughts below.
I miss the old Dividend Miles days where your routings were only limited by your imagination and your perseverance!
Always try to book by SAS call center in Tallinn. They answer in evenings and weekends. Much better service. Booked a very complicated iternery yesterday in 10 min without any problems.
Daniel I've had horrendous service with UA call centre re miles bookings etc. I pulled out a few white hairs next day. Not a good look I think. Do these agents keep updated with product knowledge ? Incompetent to say the least.
Do you think it is possible to do similar trick and fly from Europe to Asia via USA for the price of direct flight?
The correct price is indeed 72 000 points + taxes and fees. If the flight goes through another area that is more expensive (in this case Europe), that will be the actual price.
"Well, firstly, 42,000 miles for 13 hours in Lufthansa First Class is absolutely insane. "
Well the flight from Lagos to Frankfurt lasts 6h30. The rest will be in Business with Swiss, unless you've received another routing.
The correct price of this flight combination you found is 72 000 Eurobonus points + taxes and fees. 60% of 120 000 points is 72 000 and not 42 000.
According to Eurobonus regulations if your flight crosses to another area (in this case Europe) that is more expensive than your departure and arrival areas, the more expensive one will be your price. So, in this case it´s calculated as you would fly to Europe although you actually continue forwards.
Please, be more careful what you post in the future.
6h30 in plane plus over 7h in First Class terminal and/or lounge, and maybe some time in Zurich first class lounge.
@James that's the ticket he initially suggested. However, he later found the LOS-FRA-DXB flights in F all the way 🙂
@Jani Are you sure? There is no *A airline that offers F within that region, so I'd assume they'd let you transfer somewhere else? Regardless, one of the agents clearly had the wrong pricing... I prefer the second suggestion, though 😉
@Jimmy I doubt it. However, I'll be looking into the program more in the coming weeks, so I'll let you know!
@Elijah Definitely - so much incompetence. In my experience, Alaska has the best phone agents in the US.
Jani would appear to be correct. From the Eurobonus website:
"In some cases, there are no direct Star Alliance flights within a zone or between two zones, so you must transit in another zone, which could make the award trip more expensive. Transfer may never be made in a zone more expensive than the destination zone."
@Daniel Yes but it will get rejected at a later date and you will get moved to business. There is no way around the Swiss restrictions.
This is one of the few areas where UA shines. You can book *A awards on their website and never have to call in.
With SAS, you always have to call in and it's a long and time-wasting process. Now the only miles I put on Eurobonus are those in a premium class on SK metal due to the earning bonus.
@James the ticket I found on United didn't include Swiss at all, just the original itinerary he suggested 🙂
@Storm do you have a link to that info? I can't see anything about it here: http://www.flysas.com/en/us/eurobonus/about-eurobonus/howeurobonusworks/award-rules/#
How you could post it?
1. You didn't make final booking
2. You calculations are wrong, because if you travel via other zone you pay in points more because you have 2 redemption tickets in this case
Dubai-Europe
Europe-Lagos
this post is waste of time, you make your readers fools
Love the European and Scandinavian articles! Keep 'em coming!
- A Norwegian long-time reader
Daniel --
It is the second bulletpoint under "Important Facts" at this link:
http://www.flysas.com/en/us/eurobonus/earn-points/airlines/staralliance/star_alliance_award_chart/
Quite interesting to see a post about Nigeria, are you actually visiting Nigeria? That's my country lol
@Kurt & Storm - interesting. Thanks for pointing that out! I wonder if the agent could have got me the 42,000-mile award since that's the price he quoted. In any case, I'll update the post to reflect this.
This was an interesting read. However, I am far more interested as to why you will be traveling to Lagos. Will you actually be visiting the city? I hope so as I would enjoy reading of your impressions (I was there for work last year).
Unfortunately, u really do need to book it, to truly claim it is possible. It is pretty common to know agents will price it at the higher region price. Only if u managed to successfully book it, be it manually or online system, then u can claim so. If not, readers will simply cast doubts as to whether the booking will be eventually successful, despite the verbal offer of the lower mileage.
Well, whether the rules are correct or not does not really matter.
After winter schedule kicks in, there is no LH First Class in the region of North/Central Africa and Middle East. Since you cannot book LX First Class on Eurobonus Awards, there is zero possibilities to use this award.
@Jani Hyppänen
If I understand you well, does it mean that Europe to Asia via the USA (USA is cheaper than Asia) would come at the cost of direct Europe to Asia? That would be nearly a RTW!
I had a canceled flight during the SAS pilot strike and going back and forth between taking cash or EuroBonus points...