Lufthansa 747-8 New Business Class Frankfurt to Washington

Did you not find the low back support terrible or ? When fully flat, there's a gap between the butt cushion and low back cushion which made it super uncomfortable for sleeping IMO...

@ Justin -- Hmm, can't say I noticed that, though may just have been because I was super-exhausted.

Hey Lucky-
Not exactly related to this flight, but I was wondering if ET's 77Ls and 77Ws have fully flat seats or the same angle flat as the 788s?

@ Rob -- I believe the -300s do while the -200s don't.

Flew the reverse (IAD-FRA) last summer. I had a pair of seats to myself which certainly made it more comfortable than sharing a pair with some one else would have been. The side storage boxes are nice. But, as you note, this is really not a competitive product with more modern business class seats that are in the air today. I was really surprised when they brought these out because they had a perfect opportunity to match the better seats out there, but these are at least a generation behind.

Hi Ben - Great review (as always). A question, since they are not done with upgrades, would you think changing hard product on the rest of the birds mid-upgrade would be smarter or stick with a consistent product.

I'll say that the dessert looks way better than most of your LH First desserts so far..

@ Deo -- Hah, that's very true.

@ DeltaPoints -- Lufthansa is a very "proud" airline, so unfortunately doubt that would happen. 🙁

I had an opportunity to compare Lufthansa and United last month. I flew outbound YVR-MUC on A333 with new cabin and return AMS-ORD on a 763 with new cabin. From a hard product, I found both decent enough, though in fairness both directions there was no one next to me. I did find, however, a huge difference in the service and this time United won hands down. I was not expecting this, but if I were to make future flight plans based on this round, I would go United. Even United's amenity kit was much nicer.

Were you traveling with your significant other? If so, any pic of both of you

@ Fred -- No, I'm single...

Are those the massaging seats Ben? or just regular seats? they look kinda firm and rigid..

@ Ozaer N. -- Don't believe there was a massage function.

Soup splatter!

Had plastic amenity kits on ORD-FRA and most of them were cracked.

I loved their new business class product.
I've flown on their 748-8 from Frankfurt to Delhi and was really surprised with the service and hard product!

Love your reports! Thank you for always sharing with us!

P

Having flown LH first class from MUC to EWR last year in November on their A330 plus earlier business class on their A380 from IAD to FRA and later from JFK to FRA, I do not think I would have made any upgrade from I to O class, had I known that instead of B747-400 our party of four were about to fly on B747-8 on May. What a surprise I had when I realized we would not fly on the upper deck with bed next to our seats but instead right in the nose of the jumbo jet! It's been a month right now since I made a complaint about our 'dissatisfaction' but United still have not replied to it!

I have found that the C/D seats on the aisle, main deck is the only way to go. They are infinitely better than the ones on the upper deck or the windows. One of my favorite biz class seats in the sky. Tied with reverse herringbone on Cathay.

@Robert: What exactly do you expect United to do about Lufthansa changing your flight to a NEWER PLANE? It seems to me that United is giving your complaint the kind of response it deserves!

@ Arcanum - He put quotes next to "dissatisfaction", so he could be joking. The power of interpretations...

Flew ORD-FRA last December in the upper deck as well and felt it was more private feeling than the lower deck. Food seemed to of similar quality as well. Seat wasn't perfect but definitely an improvement from the angled-lie flat seats. Had the cheap plastic amenity kit as well although when I flew PHL-FRA over a year ago, I got the same amenity kit you did on this sector. Surprised they haven't updated it yet...

Just flew on a LH A330 yesterday. I like on their A330 the window pair seats are angled towards the window instead of towards each other so I didn't have the footsies problem with my neighbor. I had the same food even down to the bread choice! My amenity bag is a World Cup edition one though 😉 I was pleasantly surprised by the bathroom design. The toilet is parallel to the window so one gets a view whether you were standing or sitting!

The 3 times I've been on Lufthansa 747-8 I've had the entire upper deck to myself... I felt like I was starting in 'home alone.'

Starring* Damn typos.

What's the process for reserving seats when flying on Lufthansa via redeeming Lifemiles?