Is Frontier's Commu...
 

Is Frontier's Communications Department Really This Dumb?

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(@lucky)
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Yesterday I wrote about the interesting situation that unfolded between Frontier Airlines and Kyle Clark, a local news reporter in Denver. Long story short, Kyle did a segment about Frontier's route announcement, and Frontier didn't like it. Here's the segment, for those who haven't seen it: Then Frontier's head of corporate communications did what I'm…

Continue reading: Is Frontier’s Communications Department Really This Dumb?

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19 Replies
19 Replies
(@Benjamin J Travel)
Joined: 10 years ago

Posts: 103

The story was cheesy but that email response was just flat out childish. I think Jim is in the wrong line of work.


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(@aerov53)
Joined: 5 years ago

Posts: 0

I'm not trying to make this political, but this kind of reminds me of Trump. A news story pops up that he/Frontier Airlines doesn't like and instead of just letting in go, which is what you would expect of a president/major airline corporation, they lash out in a way that makes the story about their lash out. It's beyond me.


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 MG
(@MG)
Joined: 17 years ago

Posts: 34

Looks to me like Jim is the perfect guy to represent the level of customer service Frontier is known for.

I bet he could get Spirit and Allegiant to join in on a bidding war for his services given their pathetic guest service as well.


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 CJ
(@CJ)
Joined: 11 years ago

Posts: 146

"........when a JetBlue flight attendant cursed out a plane, grabbed a beer, and went down the emergency exit slide."

The flight attendant on this JetBlue flight did not curse out the actual plane, he cursed out the passengers on the plane. Last I checked, a plane does not have ears. 🙂


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 Cj
(@Cj)
Joined: 10 years ago

Posts: 23

Frontier is probably making a bid to become the official airline of the pathetic trump whatever (can't call it administration).

Lash back as hard as possible to divert attention.


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 Dave
(@Dave)
Joined: 11 years ago

Posts: 12

@cj Thanks for clarifying that planes don't have ears. I'm glad you were able to clarify for any numbskull with a 1st grade level of reading comprehension.


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(@Debit)
Joined: 9 years ago

Posts: 476

There were Suzy and Jim in high school. Suzy was good with her mouth, you know what I mean;) and that made Jim very happy. They grew up. Suzy was still good with her mouth but got bored with what she used it for before so she became a liberal and spewed lies with her mouth. Jim on the other hand got bored with just what was in his pants and started carrying guns in them. He became a conservative and just shoots anyone who disagrees with him.


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(@Brad C)
Joined: 11 years ago

Posts: 35

This is really appalling Frontier would try to dig up dirt on a journalist and brag about doing it. It just goes to show what little or no ethics the management team at Frontier has.


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 CJ
(@CJ)
Joined: 11 years ago

Posts: 146

@Dave - Ha, like you??? Obviously, you're not smart enough to realize that the comment was tongue-in -cheek and meant to be humorous. Lighten up a little why don't you.


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 AJK
(@ajk)
Joined: 5 years ago

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Posts: 0

"@cj Thanks for clarifying that planes don’t have ears. I’m glad you were able to clarify for any numbskull with a 1st grade level of reading comprehension."

I was thinking the exact same thing. Like why even bother? Yayyy, you caught a typo. If you do nothing else with your life, you can now die an accomplished soul.

It's like those folks who feel the unnatural need to correct a texter's use of "u," by saying, "I think you meant 'you.'"

Comedians the world over are impressed by your wit and humor. Truly.


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 CJ
(@CJ)
Joined: 11 years ago

Posts: 146

@AJ Excuse me for being a person who prefers to speak the English language correctly and write in grammatically correct sentences. Obviously, you are not one of those people.

Americans in general have become extremely lazy and complacent in both speaking and writing correctly. Texting or blogging is not an excuse for improper grammar or incorrect spelling.


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 TRC
(@TRC)
Joined: 9 years ago

Posts: 1

Given the low opinion many Americans have of the media, perhaps Frontier is making a smart play here.


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 AJK
(@ajk)
Joined: 5 years ago

Member
Posts: 0

Incredible, a real, bona fide, honest-to-goodness stickler for grammar... on a travel blog.

Thank you for your service to humanity. Without you, the rest of us dunces were all scratching our heads trying to figure out if Ben had divined some way to talk to planes (!), you know, instead of talking *to people on planes.*

You must be a real hoot at parties.


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 CJ
(@CJ)
Joined: 11 years ago

Posts: 146

Actually, I'm a ton of fun at parties! A person can be both intelligent and funny. I'm sure you have your charming characteristics as well.


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(@Captain Obvious)
Joined: 9 years ago

Posts: 1

Kyle was being a clown. Jim smacked him down for it. End of story.


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Gold
(@bhcompy)
Joined: 5 years ago

Member
Posts: 0

If you don't like it, don't fly with them. Pretty straightforward


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(@charliemcmillan)
Joined: 5 years ago

Member
Posts: 0

To the folks who ripped at me yesterday for calling out Kyle for reporting FAKE NEWS, there is a new definition of that term and it has been democratically introduced to the world: media that takes one insignificant piece of a story and spins it solely based on their own preconceived bias. Kyle took a video of Frontier employees holding a banner at a PR event and made a FAKE NEWS story out of nothing, just because he hates Frontier. This is why there is so much backlash against the mainstream media these days. Maybe Kyle should apply for a job at CNN, the world's leading purveyor of FAKE NEWS.


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(@john-d)
Joined: 5 years ago

Member
Posts: 0

Did he say "low class"? Perhaps "no class" would have been better.


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(@Wylie)
Joined: 10 years ago

Posts: 28

Have not flown Frontier since they came out of their last bankruptcy and went ultra low cost. With the kind of management and policies displayed in this recent kerfuffle I see another bankruptcy for them in the future.


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