As you may recall, back in early September Ben posted about some amazing business class fares between select West Coast cities and Europe. SkyTeam was targeting oneworld hubs, and vice versa. I leapt at the opportunity to buy a round-trip business class fare to Madrid for under $2,000. (Of course, just a month later those…
Continue reading: To Madrid And Back On SkyTeam: Introduction
Share your questions, experiences, and thoughts below.
I look forward to your reviews as I myself am a Delta "apologist". I am about to fly to Paris on an Air France 747 which will be new to me as I haven't flown on one before and haven't flown AF since 2007. You are unfortunately going to find a lot of haters on this website no matter how glowing the reviews may be, so just be ready for that.
Looking forward to reading your review of these skyteam products.
I am curious which program you opted to credit the flights to given Delta has now changed to a revenue based earning program.
To my knowledge you wouldn't have gotten delta MQDs for these flights right?
I always book through klm.com and have never had a problem. It is a bit extreme to say stay away from it. The only problem is when I do call in I always hated that the phone is always answered in a southern twang because it is usually Delta call centre. Looking forward to the rest.
Booked similar Virgin Atlantic deal in Upper Class for the summer and Virgin and they changed to Delta metal on the return segment. Watch out for frequent schedule changes with Virgin.
I would not be so quick to think that Delta would solve something quickly on their website . I found myself in CDG ( Paris) with a big problem created by Delta ( I was flying back to the US) and it took a few supervisors of the Air France ground crew to solve it so I could take my flight back to the US . They were quite helpful and gracious.
I'm curious about the new KLM lie-flat seats. They used to be truly awful when I flew the old seats a few years ago. And Air France was in my experience always a bit hit-or-miss -- great service in some ways (good food some nice touches) and very bad in others (unfriendly). I left skyteam a long time ago (except for Alitalia) so I look forward to reading how things have changed. I can't believe AF still doesn't have lie-flat seats on their fleet though! That might make them the last major airline in Europe to not have lie-flat seats since even KLM and LH will likely finish their lie-flat refurbishment this year or early next year.
Granted, AF angled seats are not as bad as LH were (hugh)
KLM has always tweeted me and helped me faster than any other airline. Seems there might be some user error here...how's that for Dutch pragmatism. 😉
I'm another Delta fan and fly Skyteam generally. The new Air France J is great, but haven't flown the new KLM J yet.
I've found KLM twitter to be slow and usually not helpful (usually not assigning EC seats since I'm a DM,) while Delta Twitter is generally quick and helpful.