Late last month, I flew Cathay Pacific from Tokyo to Singapore via Hong Kong. I was surprised by how fantastic my two flights were. The best part was the crew, who were among the best I've ever had on both flights. After arriving at Changi's new Terminal 4, I snapped a quick picture with one…
Continue reading: Review: Singapore Changi New Terminal 4 Arrivals Process
Share your questions, experiences, and thoughts below.
Will be ther next week flying both cathay's regional J 2-3-2 on their 772 and the standard J reverse herringbone seat on the A333. Also the Dragonair A321 regional J from Can to HKG at a shot hop.
Just went through here last week as a departing and arriving passenger. The arrivals process was great, the experience was really good.
I found the departures area to be a little bit less exciting than the rest of Changi and since there is no train between the terminals you sort of feel left out as it's difficult to access some of the things that makes Changi great like the movie theatre and swimming pool. I did really enjoy the new automated boarding pass system. The Cathay Pacific lounge there is also fantastic. I find it odd that they are in that terminal away from the other Oneworld airlines.
It looks like all the other Changi terminals. I really don't get the point of T4, which isn't connected to anything. It's not a real low cost terminal either, but it's for low cost airlines. Just an odd odd choice, especially for Korean and Cathay.
It's a dumpster. CX should be ashamed to be put in a low-class, kettle terminal. The entire process sucks (departure). Arrivals is alright. No straightforward access to MRT sucks tho. Forget about connecting to any other oneworld flight.
What's this? Terrible youtube videos have arrived at OMAAT? This blog post has no reason to exist.
T4 was built on the site of the former budget terminal; that's why it isn't connected by monorail to the other terminals. Other terminals still serve budget airlines, so T4 isn't strictly for low cost airlines (Vietnam Airlines is another full-cost carrier at T4). Cathay grabbed the chance to open their own lounge and not that many Cathay passengers transfer to other Oneworld airlines at Changi, since HKG would be more convenient.
Changi Terminal 4 is a miss and a mess, especially arriving with Cathay Pacific with a long walk to arrivals or onward connections to other carriers and no direct MRT transit options.
The terminal appears designed for originating and terminating services with budget carriers and while the new technology may work well with originating flights, it is manual and slow with connecting flights.
Is there a transit desk for separate tickets with non LCC? On other terminals, Changi used to allow pax to get off the plane, head to the transit desk, and get a boarding pass for the separate tickets (as long as it's not with LCC) w/o exiting landside to claim baggage. Changi ground service ops will take care of all that. Does that option exist in T4?
We use that a lot since it's far easier to get award tix from US to SIN, as opposed to cities in Indonesia. We would then buy GA tickets to various places in Indo and have luggage taken care of through the transit desk.
The reason why these full service carriers (Vietnam, Cathay, Korean) serve T4 is because they have minimal onward codeshare flights from SIN.
Check out the duty-free experience there - incredible range of craft gin and beers available at the best prices in Singapore.
Just a small clarification. The automated gates are not just for Singapore passport holders but also for permanent residents, plus, I believe, also anyone else with prior electronic clearance.