Review: Malaysia Airlines Business Class Kuala Lumpur to Hong Kong

Did you try checking in the bags at the station itself?

Ben- Did you get a wheelchair or golf cart for your mom?

Something similar happened to me recently traveling with my pregnant wife. We simply requested a wheelchair on the plane, they called it in, and we had it waiting for us as soon as we stepped out the gate. Very convenient.

Ben, where's your mom's report? You promised, didn't you??

it's really not fun traveling on a plane with someone who feels entitled to abuse the flight attendants... sadly it happens the most in coach. you handled it pretty well... i would have told him to get a life.

Guava juice a new favorite local option for pre-flight beverage? Mom's drink looks downright festive.

Great description of the blow-up over the heat. Dare I ask was the drama queen an American? The shame of it!

Your previous trip with Mom plus this one suggests need of a baggage porter to accompany. 😉

This is a no judgment zone re movie selections.

Cinnamon pancakes? Yum! (in my best Homer Simpson voice).

Only one "d" in cod as in Cape Cod. 😉

Wow--that's a cliffhanger until the next update re the trek through the airport!

We flew MH 72 back in August and the crew was great also. I was very impressed with The J section on the A380 but then it was my first time on a A380.

@ Lucky - I hope your mom's better now! 🙂

I second John & Ismael - a wheelchair or a cart would've been great (you probably checked into it though). My mom started not feeling well on her IAH-DME flight -- no fault of great SQ F crew but they arranged for a wheelchair for my mom to use at the airport and two gentlemen helped her off the plane and into it.

FYI, my mom's feet also were swollen after that flight but were better after the inbound - she told me it's because on DME-IAH she immediately adjusted the foot rest to be horizontal (like in "slippers" photo).

That's an interesting brunch menu, to say the least. Cod with scrambled eggs? Lamb loin? Well, at least your mom enjoyed her order.

I second that --- we'd like to hear your Mom's report of the trip. And I guess your Dad's report from your trip to Europe. Thanks.

I hope your Mum's foot was ok? Interesting to see NZ ice-cream popping up on a Malaysian Airlines flight!

Interesting to read your account of Malaysian First Class.

My experiences with Malaysian have been awful, to say the least.

MNL to KUL the flight attendants in Econ told me they couldn't bring a pillow because they were "all off duty". They spent half the flight at the rear of the plane watching TV in empty seats.

Same experience KUL-RGN.

Planes were typically old and grungy. Not a fan! Perhaps the routes with more affluent passengers are better staffed.

@ John -- Stay tuned for the next installment. 🙂

@ TheBeerHunter -- It's coming at the conclusion of the report. It has taken her longer than I had hoped to get creative.

@ Peter -- He was actually Chinese. Fixed "cod," thanks!

I know it's hard to judge an airline based on 2 flights only...but how would you rate MH's regional product overall? Are you psyched to try it again, or will you stick to SQ or CX?

This would have been a great time to snap a photo of that jerk.
But that could have gotten you in trouble.

And your Mom's right foot looks pretty swollen in that picture. I hope she is laughing now at the whole adventure. Specially that crazy Chinese man screaming and throwing a towel. I would have given anything to watch that nonsense.

Hope you mum is ok. My mum had similar problem went to hospital and turned out to be DVT. Just you got home ok

Douchewaffle?

Very good : )

douchewaffle sounds like a term I will use very soon.

I was on this flight a couple weeks ago the crew and service was just ok. The food was not great.

@Lucky, Hey. So i was flying from ORD to LGA on United today. And was eating my food by C19 before going to United Club and saw this lufthansa lady drop off a passenger. They came in from tarmac and they were being drop off by a Bronze Mercedes GL450. She pointed the direction of the United Club for him. Is Lufthansa offering car service in ORD now?

@ wwk5d -- On the whole I don't think they're quite on the level of Cathay Pacific or Singapore, though I do appreciate the new routes they open up for mileage redemptions and also how well they treat OneWorld Emeralds.

For me the deciding factor for choosing airlines within Asia is which offers a longhaul product on a shorthaul route. If I can get a flat bed, no matter which airline it's with, I'd always choose that, all else being equal.

Malaysia definitely isn't quite as polished on the whole as Cathay Pacific or Singapore, though.

@ James -- That's news to me. Haven't heard of such a service, though now will start to look out for it. Interesting.

@ James, you sure it was an LH person? United offers that service in that car at ORD.

@lucky @sjs. Just look up online and found out that it was United Global Services lady. Their yellow uniform made me thought it was lufthansa. United getting fancy with their GS customers haha

@Lucky - am assuming that you took the KLIA from the Le Meriden so why didn't you check in there and check in your bags - it is a great service. I do it every time and that way I don't have to haul them on the train and i clear the airport quickly.

@ Heather -- Yeah, in retrospect should have done that.

For future reference, what exactly is the service that Heather mentioned?

@ Ivan Y -- You can check-in your bags in at the train station in the city:
http://www.kliaekspres.com/travel-with-us/flight-check-in-at-kl-sentral/

@Lucky I always heard how amazing MH's satay service was on their flights. It doesn't look like they had satay service on your flight but was there one? Or is it only served in First class?

@ Joey -- It is indeed great and they do serve it in business class, but just not this flight. For example, they do service it on the Hong Kong to Kuala Lumpur flight that my A380 flight turned to.

@ Lucky - thank you! That looks pretty useful.

given the option, which would you recommend in business from Asia to Europe - MH or CX?

thanks!

@ Simon -- I'd say Cathay Pacific still wins hands down given the far superior hard product (reverse herringbone seats rather than just fully flat seats).

Douchewaffle…someone listens to KISW in the mornings. 😉

Hello Lucky,

I was trying to book this flight and it seems that Malaysia Airlines don't operate this route Kuala Lumpur - Hong Kong at the A380 anymore. I checked their website and it only shows direct flights at the Boeing 777-800.
So, would you recommend me to fly this route At the A330-300 of the Cathay Pacific?
By the way, I wanna fly business.
Kind regards
Felipe

@ Felipe Amorim -- Assuming you can get one of the longhaul Cathay Pacific A330s (with just four seats per row in business class) then I would definitely fly Cathay Pacific.

I'm coming here with a comment three years after the report has been posted... I just want to mention that I was not impressed at all with the seats in business class in the MAS A380. Lie flat yes, but still a bit too short and cramped around the feet to really stretch out if you're 1.88m like I am. (Flew KUL to LHR). As always, service was fantastic, food was very average incl. the Nasi Lemak, which used to be a safe bet on MAS (MH). What made the flight different from the usual KUL-FRA experience on MAS 777's was the plane! Flying the A380 does feel different and it does feel a lot quieter and steadier than any other plane right now (except the A350 maybe, which feels similar. But I haven't been on a 747-8i which might be similarly pleasant to fly).