While our flight from Mexico City to Santiago was operated by a Boeing 787-8, this flight was operated by the slightly larger 787-9. Both planes have 30 business class seats, though the layouts are different, which is due to the location of the second set of doors. While the 787-8 has three rows of business…
Continue reading: Review: LATAM Business Class 787 Santiago To Easter Island
Share your questions, experiences, and thoughts below.
Call me old fashioned, I like the fully flat forward 2/2/2. Less privacy, yes, but it makes the cabin feel very spacious, my visual legroom matches the actual, if that makes any sense...
@ Skaner -- I used cash. Details on the cost are in the introduction post (I got a great deal originating in Mexico City).
Should be corrected I believe. If I recall correctly, both seats have a small but useful partition under the armrest that pops up if desired. I just flew this route. And yes, the omlette is laughably bad.
We had Pisco sour on our return trip at lunchtime so you can enjoy again soon. Plus a wonderful and engaging island to explore (but expensive). A great experience
I will never fly LANTAM or Avianca. I'm still waiting for reimbursement for a business class ticket for a flight that was cancelled because of the Avianca pilots strike over 100 days ago. The customer service has been jaw dropping insulting and filled with (I'll be polite) untruths.
The trips to IPC from SCL are local flights (within the country) the level of service is very different as well as the food. It shouldn't be because most of the passengers are non chilean tourists.
Interesting I commented on the SCL -Easter Island - Tahiti service in a comment on the MEX-SCL service which was recently reviewed. Poor service and poor food. Assume the Easter Island to Tahiti is similar. A disgrace for international services. As they are the only carrier that operates this route twice a week I'm not surprised. Please correct me if the service between Tahiti and Easter Island is any different. The fares are outrageous unless you originate in MEX or some other Latin American airport.
If you want to see how far the service has fallen on this route, on Flyertalk, look up on tfung's First Class Oneworld Explorer trip report from 2001. At that time, Lan Chile offered three class service using a 767-300ER.
@FE: Agreed, I also like these seats. In addition to the visual sense of spaciousness, they make for one of the largest and least restricting beds of any business class product.
Lucky @Sam is correct on the 787-9 the armrest comes up to act as a small privacy partition for sorts that helps a lot when sleeping (next to a stranger)
Sometimes I wonder about our expectations. The fare was $1150 for a total of 14 hours of flying in business class on two separate flights one way ( or 28 hours on 4 separate flights round trip) ending up in one of the most remote islands on the planet (in a FULL SIZED PLANE). And the omelet sucked.
Yes, that is more representative of the service and food that I have come to expect as standard from LATAM. Poor by all international standards. My husband decided that poor service is more likely when the stewardess is not comfortable with your language, english. We have often observed them "minimize passenger contact" if that passenger cannot speak spanish.
If this flight continued on to Papeete, and I'm assuming that to be the case based upon your report, I wonder if the meal was so skimpy because that flight is double catered from Santiago all the way through? Just a thought, from a flight attendant. But with no experience on the 787, yet.
@ Mark Keinath -- This particular flight didn't continue to Papeete. This flight operates daily, while the Papeete flight operates at most twice per week, and this wasn't one of those flights.
We did the same LATAM itinerary (MEX-SCL-IPC) a couple of weeks ago. In the domestic lounge in SCL, I noticed a small sign saying that Chilean law prohibits serving alcohol in the morning (I think it said prior to 10am). My presumption is that's why pisco sours/champagne weren't offered pre-departure on the SCL-IPC leg, but they were on the other segments.
Lucky, how did you book your flight between SCL and IPC? You mentioned in one of your other posts that cheap business class fares are available if you book via the LATAM Chile site. I tried to book other connections on LATAM via the Chile site, but it always gets hung on up on the payment page. Is there a secret to booking flights on the Chile site? I'm anxious, because we're coming from Germany, visiting South America, and definitely don't want to miss Easter Island wile also benefiting from the cheaper fare. Many thanks.