Delta Elite Members Now Receive Complimentary Upgrades On Aeromexico

This has been happening for a long time, years now, it just was never fully stated in policy. Getting free upgrades on the 787 lie-flat routes simply rocks.

Not a new benefit. I've always been upgraded as long as I book through delta. What is new here ?

But it's not like many Americans will be taking advantage of this... I mean, who'd want to go to a place full of ^%#*+€|^}!€['/? 😉 @fakeDonaldTrump

When I was an elite in Delta around 2014/2015, I was getting a few upgrades on AeroMexico. I didn't know it was policy and just thought AM was being nice, which they probably were. I wish United had this opportunity because I would use it a lot. Delta blows though!

It would be nice to know how this will actually work, especially with a significant language barrier.

In my experience, it has been difficult three-plus years into the Virgin Atlantic-Delta relationship to even secure priority boarding unless you’re in Virgin Atlantic’s business-class. Then there’s KLM, which provides almost no benefits to Delta’s top-tier elites even those who flew into Amsterdam on business-class tickets but for whatever reason are only in premium-economy or economy-class out of Amsterdam.

With that said, the reviews of Aeromexico’s business-class (or first-class, whatever they call it) I’ve seen haven’t been that great. Especially in the catering department.

I am flying Aeromexico SFO-MEX-SFO on their 737-800 and called AM to move to an AM Plus Seat. They moved me no problem and for free, but it will be interesting to see if I get upgraded to Premier when I fly. Do you have to do anything, like call to put in a request to upgrade to Premier?

I am a Delta Platinum Medallion flying from BOS-MEX this week. Clase Premier is completely empty, but no upgrade yet. I called AM and they said upgrades only process at the gate.

It would appear that despite Delta’s announcement, Aeromexico is not actually processing upgrades within these windows.

I also called the Delta Medallion desk, and they had no information to offer me. Here’s hoping the upgrade actually clears!

Just flew from LAX-MEX-GRU as a Delta Platinum

Went through the entire gambit.
5 days prior - no upgrade
3 days prior - no upgrade - called Aeromexico customer service - policy "At the gate"

Processed for upgrade list in LAX - placed on priority list for both segments.
Received a successful upgrade at LAX-MEX, at the gate.
Unsuccessful upgrade for the MEX-GRU at the gate.

Even though 6 seats remained in Premeire the message of the day was Aeromexico only allows Titaniums to upgrade to Premeire.

Though that was odd - especially when they will making announcements up to departure time to purchase a premeire upgrade.

Ben, reading the comments and leaning on personal experience, why don't you call this out for the sham that it is. I am flying in 72 hours on Aeromexico and my upgrade has not cleared nor will it, as confirmed by Delta, as there are no upgrade seats available. This is despite me currently being able to buy 7 Business Class seats from a 12-seat cabin, ie >50% of the cabin is free. Delta confirmed that despite being Delta Diamond, Aeromexico's lowest category of frequent flyer will clear for upgrade before me at the gate.
This is