The LAX location had been slated for September. Passing it a few times over the past couple months, I never heard any work being done and its appearance suggested that it was going to be a while. In the updated article, it's pushed back to 2027. Indeed.
I’m glad they dumped the Priority Pass. The SAN lounge is hard enough to get into as a CSR holder.
Notice how none are in UA hubs. I'm sure it's part of the co-brand strategy, but paying $795/year and not having any lounges in your main airline co-brand's hubs seems ridiculous (see: Amex and Delta).
when i was living in BOS and the lounge was new, it was awesome. these days living in SAN half the time i get waitlisted and the other half i get in but the food has gotten truly dire. it's a good concept, but unfortunately even $800 a year is a low enough bar that they're perpetually overloaded.
I’m convinced that Chase is going to up the additional guest fee — $27 is almost negligible for most cardholders and is well below what Capital One and Amex charge for guests at their own lounges (not even accounting for 2 free guests with the CSR).
I think it’s stuck around for so long due to the partnership with Collision/Priority Pass — and how it is just simpler to have a consistent guest price policy (plus, almost no one in their right mind would spend a sum more than $40 for access to a Priority Pass lounge).
I’d think at a minimum it’s going up to $35 for additional Priority Pass guests to adjust for inflation — and would be exactly in line with Amex and Capital One (but most likely $45-$50 to be in line with Cap1/Amex for their own operated lounges if they find a way to completely separate entry from Priority Pass — which they’ve already started doing by accepting physical CSR cards as a method of entry). It’s only a matter of time — it just depends on Chase riding out any contractual obligations they have.
@lucky the Sapphire Lounge PHX has “doubled” in size after recent construction. Can’t find an exact square footage, and haven’t checked it out yet, but the new space should be open.
So you pay $795 up front every year for the privilege of standing in line for 40 minutes, so you can spend an hour plus in their lounge, even when you have a long layover.
If people still keep coming back for more (renewing this card) you cannot blame Chase for mistreating their customers. The problem is the customer that happily signs up for such shabby treatment,
Two weeks ago the 3-hour limit at JFK was NOT enforced - they did ask me to show a JFK arrival boarding pass (separate ticket). On the other hand, on that day kitchen was not operating, so all they had was coffee in paper cups, cold sandwiches and bagels on paper plates. Not the first time this happened at a Chase lounge, either.
Ended up going to two other Priority pass lounges in T4. Virgin Atlantic looks cool, has paid food that theoretically you can order via a QR code. Payment link was broken, could only order free coffee and snacks that were brought to the table. Air India looks basic but I was finally able to get some hot food. If you like Indian food (which I do), it's not a bad place at all.