A couple of days ago I wrote about how Singapore Airlines KrisFlyer published award redemption rates for travel on Alaska Airlines. That might not sound terribly exciting on the surface, since I'd rather fly Singapore than Alaska. However, the two airlines don't exactly compete directly. There are two things that make this new partnership especially…
Continue reading: Redeeming Singapore Miles On Alaska May Not Be Quite As Good As We Had Hoped
Share your questions, experiences, and thoughts below.
I detest Singapore Airlines FF program because the cash fees to redeem an award ticket can be as much as a paid fare on other airlines. Also, they take away your miles if you don't redeem them promptly even if you are a regular flier. I dropped out of their FF program and stopped flying SQ because the general quality of the airline has diminished.
Alaska has a nonstop flight ANC to ORD, so that is zone 5 to zone 3. No nonstops some 5 to zone 4 I'm aware of.
There is a non-stop between Chicago (Zone 3) and Anchorage (Zone 5) which would be why they include that pairing, even if transfers are in fact not permitted.
@JZ
Singapore has reduced the fees for flights on their own metal, but they still pass along fuel surcharges for their partners. For someone used to a program like United's (or even Aeroplan's, if you're booking on partners that don't have YQ) it can be jarring.
Yeah.. I agree with you, their T&C are a bit contradictory. Just under "Transfers and stopovers are not permitted" it says "If an award itinerary includes different classes of service, the award
level corresponding to the highest class will apply". So it seems they might allow connections after all...
Thanks for looking into this. It's definitely possible that it's too good to be true that I could buy a cheap United ticket, credit it to Singapore at 100%, and then use those miles to get cheap Alaska Air tickets to Hawaii. But a man can dream...
As great as Singapore Airlines is product wise, they are also incredibly notorious for not fully thinking some things through and what the optics look like. Anyone remember when the current version of their website launched about six years ago? It was a complete disaster, plagued by issues that resulted in double bookings, double charges, and many many irate customers. Totally embarrassing for such a prestigious airline.
I highly doubt Alaska is behind the decisions of this award chart and the wacky nature of it; the culprit here is likely someone within KrisFlyer that just didn't think through implementation and execution, which, wouldn't be surprising given their track record on some things.
@Jimmy Dunno if you saw the news today...
@Lucky they seemed to have gotten rid of the verbiage of “transfers and stopovers are not permitted.”
Has anyone been able to book? For my flight there are upwards of 10 available options per day on Alaska and the agent said there is no award travel available.