Full disclosure: This experience was sponsored in conjunction with the SPG Stars program Im participating in, courtesy of theStarwood Preferred Guest Credit Card from American Express. They gave me 70,000 Starpoints for this experience, which I redeemedfor a stay at the St. Regis Mexico City.
Continue reading: Review: St. Regis Mexico City
Share your questions, experiences, and thoughts below.
Great review, Ben! One thing to note is that the St. Regis is actually not in Polanco, but in Reforma.
I stayed at the Four Seasons in November, which is across the street and down a couple of blocks toward the park from the St. Regis. As a counterpoint, it's a more low-rise hotel designed like a hacienda around an enormous, gracious courtyard. The service and food was phenomenal. The rooms have been recently refreshed, and the decor is generally tasteful and luxurious, although the wall to wall carpets -- sort of a cream and red Jackson Pollock random splattering -- are distinctive enough to not necessarily be soothing. The room refresh, however, seemed to leave the marble bathrooms alone, and the bathrooms are spacious and nice enough but absolutely feel dated. I would note one other drawback of it being an older property than the St. Regis -- as well as a more spread-out, low-rise one -- is that it can be a very long, circuitous walk to your room from the elevator. Otherwise, it's another excellent hotel worth pointing out, one that generally has rates available for under $300 USD per night through American Express Fine Hotels & Resorts. The location is closer to Chapultepec Park and on the "right" side of the Paseo de la Reforma making it slightly closer to Roma and Condesa, but by and large the locations of both are excellent.
The St. Regis seems absolutely sleeker, but there is no question that the Four Seasons feels more luxuriously Mexican, in that it is designed around a fabulous courtyard with plenty of communal areas (and an excellent, and very Instagrammable, patio bar).
Since you mentioned the possibility of a better view from a higher floor I wanted to point out at this property only the first 14 floors (I think that's the number) are hotel rooms and the rest of the floors above are all condominium residences.
Hi lucky, greetings from the st regis bali! seconding micheals comment on stars program! Am an SPG ambassador (love Mike D!) with over 200 nights lst year and over $1MM a year in Amex Spend. Is that something i could try to qualify for? Cheers!
lucky- we're going to Mexico shortly and staying at the JW Marriott (very close to the St Regis, and considerably cheaper at the time we were going).
Any thoughts on that hotel?
Also, any restaurants or specific things to do you recommend would be great.
Three comments:
1. This isn't a review. It's sponsored content. On Instagram, you labeled it an advertisement. An italic disclosure isn't enough. This is sponsored content and it should say so in the title.
2. I'm surprised at how un-luxurious this hotel is. It looked perfectly fine for a JW Marriott, Westin, Renaissance or Marriott, but for St. Regis it looks a little too bland and a little too generic. I'm also surprised there is a Nespresso coffeemaker in the room as I thought one of the hallmark St. Regis services was butler-delivered coffee. Does this property offer unpacking and repacking services?
3. I can't believe the hotel gives free coffee and pastries out at the bar. I say can't believe because that's what some hotels, including Hilton's Waldorf-Astoria, call a "continental breakfast" and provide their top-level elites in lieu of a proper breakfast. There are New York hotels that would charge $30 for that coffee and pastry.
The St. Regis is definitely not in Polanco. It's about a 30 minute walk to heart of the Polanco neighborhood. Lots of celebrities stay here as well as the Ritz. Whenever there is a big concert in Mexico City, you can count on a crowd of people outside the entrance.
@FNT Delta Diamond
I’ve only stayed at one st regis (mauritius) but I can confirm there was a Nespresso machine in my suite in that hotel.
Lucky's airline reviews are the best in the industry. Hotel reviews (particularly luxury hotels) still need more work. Look at Gallivanter's Guide as inspiration. Still much prefer to read posts by Lucky than other bloggers who write on OMAAT. I recall a review by someone at a hotel in Maui who didn't even have elite status. HA!
Nice hotel, yes, but no, it is not in Polanco. The hotel is in Paseo de la Reforma at Colonia Cuauhtémoc, a different part of Mexico City. Close to Polanco, but no, it is not in Polanco.
This hotel is in quite a bland part of the city, not sure why you said its a good location at all.
The hampton inn centro historico is actually better situated right near Zocalo Centro in all the action, and obviously much better priced and basically the same in terms of comfort and amenities.
How was the service in the hotel? You barely mentioned it, but I'm just curious 🙂
@Ben Holz: He doesn't mention it because he was paid to write this and post Instagram pictures.
Ben
The St Regis is not in Polanco. It is in La Reforma.
We stayed at the W prior to St Regis and it is in Polanco as is the JW Marriott.
The W has its problems, not managed well, but the reason we moved is because people (guests) were getting robbed outside, at gunpoint. Although Polanco is supposed to be a Glitzy area for shopping it is not totally safe.
And of course the St Regis is a much better property and well run organisation. The city closes off traffic on Sundays and holidays, which made the large avenue really nice. We were there a number of days and experienced some staff problems, and to their credit the top management made it right to us and dealt with the staff. We commended them because they took it seriously and handled it most professionally.
@ Lucky - Since you came in off the Redeye, did you pay for the night prior or did they have a room ready that early? They were obviously ready for you since the amenity was in the room but interested to know.
Ben, also curious what their signature Bloody Mary was since you usually try them.
We have had an apartment in CDMX for the past 9 years. I used to be a regular patron of the St. Regis, they had a superb Sunday Brunch, serving Veuve Clicquot, the two issues with their brunch is 1. non unlimited champagne anymore, when traffic is restored on Reforma the horning is outrageous. The St. Regis also has a superior Spa, this in comparison to the Four Seasons across the street.....Wednesday's at the St. Regis they have a decorking of Veuve with a saber.....they will also talk thru their version of a Bloody Mary......
The Four Seasons has a superior brunch in their beautifully restored centered courtyard. They have fresh food stations, Meat and Seafood, Pasta, Mexican, Salads, Cheese and Meats, Dessert, Fresh Fruit, you can also order Juevos Benedictos, with Chipotle Bearnaise, it is OUT OF THIS WORLD!!! The champagne is Moet Chandon White Star, unlimited, not up to Veuve, but you get more than 3 glasses....also The Four Seasons offers Brunch with no alcohol, with Sparkling or with Champagne...
I agree, with previous notes, The Four Seasons is more Mexican Luxury....
Why would you go to Mexico City, one of the greatest (if not the single greatest) food cities in the world, and eat breakfast in your hotel?
Im a Mexico City Resident and Im intrigued to know who told you that St Regis is in Polanco? This cant not be more far from the truth ! It is actually located in REFORMA - The Financial Area - where you also have Four Seasons Hotel and as of 2019 - RITZ CARLTON as well
@Alan Smith
Probably because that's his job and that's what his readers expect in a hotel review
I agree that it would be insanely silly to have a hotel breakfast in Mexico City (personally I hardly ever have those when i travel) but part of being a hotel reviewer is reviewing the hotel. Sad. I know.