American Express Is Eliminating Signature Requirements Globally
Over the past several weeks both Mastercard and Discover have announced that they're eliminating the signature requirement for purchases made in the US and Canada. The logic is to speed up the amount of time that it takes to complete a purchase, in hopes of getting consumers to favor a card that expedites the purchase…
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Share your questions, experiences, and thoughts below.
It would be amazing if this meant that the cards would work in chip-and-pin machines in europe. Sadly, I doubt it.
As an American living in France I would be very excited if this meant I could start using my Amex cards at places like Monoprix and not have to sign. This would definitely push me to move a lot of my spend to my Amex cards at the stores which accept it.
I agree that in the UK and Europe it's a mess. For example, let's say it's a £10 transaction. Sometimes with my AMEX I enter my PIN. Sometimes I have to sign. Sometimes it's just tap and go. Craziness!
@Rob P, I use my UK Amex at Monoprix with chip & PIN when I go back home, never had to sign anything. I guess with an American card it might be a bit different?
Chip and pin make so much more sense. Don't really understand why americans cannot have that technology since it is way more secure. Also, any issuer who put one out would get an immediate surge of applicants from frequent travelers even absent a sign up bonus.
It is so embarrassing in the UK to be using self check out and have the clerk come over with a magic marker for you to sign some random piece of paper due to my "stupid yank credit card"
@Mike L - Which will not solve Dan's problem. It defaults to signature, so he'd still have to sign the stupid paper.
Any idea what restaurants will do? I feel like they should still require signatures when tipping.
You can use Android Pay contactless at Monoprix and many other places in France
@Jon In Europe (and Canada), you generally enter the tip on the card machine yourself, so in those situations I doubt a signature will be required.
@Luke I hope we'll get there one day, but that requires a wireless/handheld card reader, and the vast majority of restaurants in the US have card readers that either plug into the wall or are built in to a POS system behind the scenes. On top of that a significant percent of them still plug into a landline phone and call a number to authorize a purchase. Between the wired infrastructure and tipping culture, I think we'll still see signatures in restaurants/bars for a while. For everything else though, this is a great step in the right direction.
Sorry, these have been implemented in most economies, except for the US. No big news about it. UK has had chip and pin for the last 8 years. India has had it for credit cards for the last 4 years. No biggie.
What's the drama with you lot struggling to use AMEX in the UK?
Chip & PIN was introduced in 2004
Contactless in 2007 when the transaction limit was £10. It was later upped to £20 and in September 2015 raised to the current £30.
You will get random fraud prevention random security checks on contactless (with any card issuer) to sometimes get you to use Chip & PIN after X number of contactless transactions, especially in a short space of time - this is to try to reduce fraud if the card is lost/stolen & used by someone other than the cardholder.
It's not exactly rocket science....
@mkcol Most US issued Amex cards don't support chip and pin at all. They currently require chip and signature. The work around it to use a phone to tap and pay via Apple Pay or Android pay since US issued cards don't come with contactless built in.
