The bus ride from terminal five took maybe ten minutes, and after a quick security check I found myself in the maze known as terminal three. Terminal three I headed for the American Admirals Club (which houses the Flagship Lounge), located near the Virgin Atlantic Clubhouse entrance. Admirals Club entrance Upon entering I was asked…
Continue reading: Weekend in Paris: American Flagship Lounge London, American First Class London to Miami
Share your questions, experiences, and thoughts below.
It's great to here there are still flight attendants and cabin crew that have the missing ingredient of "personality" these days.
Combined with good service as you state makes or breaks a flight.
And it made it. A few more clones of these on other airlines would go a treat...
I think I've read reviews of flights with Dave and his wife on Flyertalk and/or Milepoint. I hope you send a message to AA complimenting him. You're absolutely right that good FAs can make or break a flight. Hope I get to fly with Dave someday!
Sound like you had a good flight and a good FA, but the comments made to the "business traveller" behind you is what makes US carriers a weaker option. I don't know if LH/LX/BA or SQ/CX/JL FA would have talked to a customer this way, which might make us laugh when reading on a blog, but is really showing that service in the US doesn't exist anymore (class less society!)...
"Drug dealer from Tampa". Haha. Dave sounds like a riot and smart too. I'm sure he's good enough to read his passengers and wouldn't say that to just anyone.
I would love to fly with Dave... I love people who still have a sense of humor in our politically correct society! and I would love to know the story behind the Margaret Thatcher special?!
@ TheBeerHunter -- I'll have to try to find that. Would love to hear about other experiences of people flying with him!
@ david -- I didn't relay the entire conversation as it went on for over five minutes, but I thought Dave did a fairly good job. He promised to check if someone had a spare adapter, agreed it was ridiculous that they don't have any onboard, and apologized. He just ended with "it's a Sunday, take the day off" with a smile on his face.
@ Kris -- I believe the story was that he once had Margaret Thatcher as a passenger and he claims that's exactly how he served it to her. I believe...
Out of curiosity, what movie was that being plaid in the "relaxation lounge" Hmm!
Just wondering why you didn't hit the BA lounge in T3? I assume it would be better than the AA lounge.
@ Curious George -- I had visited the BA lounge in T3 a couple of weeks prior and wasn't all that impressed by it, so since I only had a short layover figured I'd hit up the Flagship Lounge so that I could make an informed decision in the future.
As ever the trip reports are informative, but really ... do we need a picture of a bottle of water, or a hot towel?
Instead, I'd prefer maybe a picture of the Business Class cabin, or even Economy.
It helps to see the difference of the products being offered.
I think quantity of photos is being looked over more than quality.
Is Singapore's bus. cl seat on the 777 wider than AA's first cl seat? Why does AA have all that space you can puts things on instead of making the seat wider?
@Captain
it's all about the HOT TOWEL pix! Don't forget the hot nuts and diet coke w/ lime pix. I can't get enough of it! All jokes aside, it's Ben's blog, so he can put whatever he wishes
i love this blog btw
Are you kidding? I would LOVE to have Chicago-style deep dish pizza from UNO's on any flight. Yum. You're lucky, indeed! Makes me miss Chicago . . .
This is just my opinion....
Dave sounds a little tiresome to me. Not what I am looking for in an FA.
- The cardinal rule of any FA should be to never utter '9/11' in any context under any circumstances. Bad form.
- A drug dealer from Tampa? That is not funny at all.
I guess I just don't like it when flight attendants get comfortable enough with me that they think it is within reasonable bounds to say something like this.
Again, just my opinion...
Lark
@Lark
From what Lucky said, it seems Dave would have picked up from your attitude not to be so funny, and would have been more professional with you...I could be wrong, maybe he's like that with everyone, but that's the impression I got from Lucky...
As for the pizza in FC, I can see it as a snack, though not as one of the main meals.
The T3 Galleries First is head and shoulders above the Flagship Lounge. I'm surprised you don't like it. I think it's the best OW lounge after the SYD/MEL F Lounges, T5 GF and The Wing/Pier (only due to the cabanas/day rooms, I find the lounges themselves underwhelming).
The SYD/MEL F lounges are the gold standard in Oneworld though. I prefer them to the Concorde Room, which of course isn't even a OW lounge.
@ Andy -- Exactly. He didn't talk that way to the "business traveler" behind me, and interacted with each passenger differently. The reason for the drug dealer comment was that we had been talking earlier and I explained I was about to go crazy cause it was my fourth time transiting Heathrow in less than two weeks, and he said "what are you, a drug dealer or something?" I simply responded with "something like that."
@ BrewerSEA -- You've gotta try out the Star Alliance, my friend! As much as I love OneWorld, their first class lounges are so far behind Star Alliance that it's frightening. The Qantas lounges are nice, but other than that I see nothing that rivals any of the top Star Alliance lounges.
That's because we don't actually have to fly F to use the lounges! I'm planning on using my GrandSlam earnings to try out TG in BKK and the FRA FCT. Maybe they'll convert me...
Oneworld's F lounge access policy discourages opening the best lounges, which is why BA has both the CCR and Galleries First.
I don't think I'll jump ship while AA allows SWUs on O and I fares, however.
You know you also have access to the CX lounge--nice views now (in the new space) and a noodle bar, plus the first-class side has never been crowded when I've been in there.