Making online award bookings easier is a bit of a double edged sword. On one hand it's great because it allows us to be able to easily search and book award space online. On the other hand, it also makes it easier for everyone else to search for award space. Award space they might not…
Continue reading: SkyTeam Airlines Will Simplify Online Award Bookings
Share your questions, experiences, and thoughts below.
@Lucky don't you think Korean Air is kind crazy in that they require you to fill out a form, sign it ,scan it, and email back with your passport copy? And they also ask you to bring the credit card you used to pay tax upon check-in? The worst part , they ask you to make tax payment online but it is really hard to understand their agents at Malayasia call center.
Interesting - and probably related - that the new Korean Air award search tool looks visually similar, if not identical, to Delta's new search tool (including using the same proprietary font). I wonder if Delta (or whoever is behind Delta's redesigned search tool) is designing the other new SkyTeam search engines, as well? Or else, Korean Air just liked the visual look of Delta's new engine and copied them... hard to blame them!
You are right. Can't imagine how this will interface with Delta's nightmareish SkyMiles program.
@ Mnkx -- Oh yeah, no doubt the process of ticketing a Korean Air award is a pain.
Does Korean allow award ticket holds online? I can't find a button for it... Do I need to call and then once I decide to get it ticketed go thru that horrendous process?
Online seems like a way to avoid the idiotic faxing, but I dont know how to hold it.
Thank you.
How will this work with myriad award charts and routing rules? I can't imagine the "competing" FFPs will like people comparison shopping so easily to find the best award deals.
@mnkx if you pay taxes online, no need to fill out all the form though you must still bring the credit card to verify at the airport when checking in. If you have a reservation on hold by phone, just go online and redeem...a lot less painful
Wonder what this will mean for Delta's blocking of Air France award space (yeah, yeah, I know "every partner determines its own level of participation in the SkyMiles program")? If the system makes clear to the traveler what space is available to all partners, seems like it will make it more difficult for Delta to justify the way it blocks so much AF award availability - which is currently available to all partner programs' members (even Alaska) but Delta's.