Rumor: Etihad Launc...
 

Rumor: Etihad Launching Partnership With United (And Dropping American)

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Update: See this post for the latest on this situation as of March 2020.

Continue reading: Rumor: Etihad Launching Partnership With United (And Dropping American)

Share your questions, experiences, and thoughts below.


55 Replies
55 Replies
 Mak
(@Mak)
Joined: 11 years ago

Posts: 232

AA minimizes the value of redemptions on Etihad and Qatar by prohibiting their use for travel to Asia on a single award. Its less mileage to fly from the East Coast to Singapore via the middle east, but AA forces me to go west if I want to use AAdvantage miles. I find that very arbitrary and annoying. I assume UA won't do the same, as they seem to have a finer understanding of geography than AA.


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(@YGeorgeW)
Joined: 8 years ago

Posts: 1

Hopefully this will finally be some good news for us MileagePlus folks since we can't seem to book any partners these days.


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 Kyle
(@Kyle)
Joined: 11 years ago

Posts: 10

Etihad does not fly to Dallas


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(@Steven Flagg)
Joined: 8 years ago

Posts: 1

Etihad hasn't flown to DFW for almost a year.


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(@George)
Joined: 8 years ago

Posts: 5

A couple of mistakes. Star Alliance definitely has a Gulf-ish Carrier and that is Turkish Airlines doing the same sort of hub to connect.

Also Erihad no longer flies to Dallas.


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(@Nikki)
Joined: 14 years ago

Posts: 284

Mark,

Is it AA official policy to not offer east-bound travel to Asia on one award ticket at all, or just not online? What you say makes sense: I just tried to use AA miles to go IAD-DPS online and it forces me to take Cathay via LAX (or IAD-HKG direct on some days). When I called and asked about Qatar via DOH they said there was no availability in business but there was award space in economy. I declined and wound up using other points to book the Qatar qsuite ticket, but it seems you may be able to book east-bound to Asia on a single award ticket on the phone. Or at least that’s my experience.


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 IAC
(@IAC)
Joined: 9 years ago

Posts: 47

A little birdie told me American will soon be partnering with Baltia...


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Diamond
(@raksiam)
Joined: 5 years ago

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Posts: 0

I agree with Mak that this would be great news if they will allow award bookings to Asia without AA's dumb routing rules. Might have to start using the CSR more again


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 Uk
(@Uk)
Joined: 15 years ago

Posts: 27

Per https://mestredasmilhas.com/urgente-nova-york-para-frankfurt-a-menos-de-500-reais-oneway-e-etihad-na-star-alliance the partnership will end on June 24th this year, and as of the 25th of June AA will not issue any new tickets on Etihad


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(@Chris)
Joined: 10 years ago

Posts: 66

Since Etihad’s new focus is to transport passengers to/from Abu Dhabi, I guess it’s easier for United (or any US airline) to partner with them, as they are not competing about the same Asia/India bound passengers (at least not on the same scale as previously). Also, the deal with Lufthansa makes United a more sensible partner than American.

Also, maybe Etihad sees joining an alliance as the last option trying to turn the company around, and *A would be the only alternative.


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(@Abidjan)
Joined: 8 years ago

Posts: 2

As an AA loyalist, first reaction - damn. But realize I have Chase UR, too. All good.


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 VJ
(@VJ)
Joined: 11 years ago

Posts: 66

Etihads wide open award availability made american miles so much more valuable. I really miss the chauffer ride for business class era. Will ditch all my american credit cards (3 in the family) if this happens. Hoping this united deal materializes and etihad returns to sfo.


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(@Icarus)
Joined: 10 years ago

Posts: 2562

Etihad also partners with Air France and KLM therefore by default with Delta if you are flying for example Orlando New York Paris Abu Dhabi
Air France coded, Delta and Etihad metal


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 Sam
(@Sam)
Joined: 9 years ago

Posts: 520

Given Etihad’s deepening partnership with Lufthansa where they even moved to terminals at both FRA & MUC, I can very much see this happening. I doubt though that they’ll join Star.


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(@Icarus)
Joined: 10 years ago

Posts: 2562

In fact they partner with several skyteam carriers - Air France KLM Saudia MEA Vietnam Korean Kenya Garuda Czech China Eastern Alitalia Aerolineas Argentinas and Air Europa


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 ECR
Gold
(@ecr)
Joined: 5 years ago

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Posts: 146

Agree with George, Turkish is effectively a gulf carrier by network if not by geography.


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 John
(@John)
Joined: 14 years ago

Posts: 225

Losing EY would just be one more step in the transition of AAdvantage from a loyatly program for frequent business travellers to a highly profitable stand-alone business that sells miles and hawks credit cards to infrequent travellers. Cutting long haul premium redemptions hits the same customer who also has seen elite status benefits disappear. The customer they want to attract with AAdvantage points now gets them through credit card spend. That customer will redeem the same way he travels now — infrequently, in economy, and on domestic AA metal. It will be interesting to see what the next management of AA will do when the economy softens and they desperately need the program to generate loyalty again. Current management seems to be banking on the idea that will never happen.


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 Paul
(@Paul)
Joined: 10 years ago

Posts: 89

As an SFO-based flyer, this is exciting to me. I hope that Etihad could resurrect their SFO flight if this happens, even if it's just the 777 again.


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Diamond
(@tiffany)
Joined: 12 years ago

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Posts: 2238

@ Nikki -- That is correct; Asia flights require a transpacific routing. You can book a transatlantic routing, but it prices as two awards (and requires extra miles) https://onemileatatime.com/how-to-use-american-airlines-miles/


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(@Callum)
Joined: 11 years ago

Posts: 694

"Does AAdvantage management not think we want partners to earn and redeem miles on?"

Firstly, I'd imagine frequent flyer benefits are fairly low down on the list when deciding partnerships.

Secondly, what's best for the customers isn't always what's best for the business. I'm sure they're well aware people prefer more of something than less of something. The question is, if it's not going to negatively affect them, why should they care?


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(@Leogin)
Joined: 10 years ago

Posts: 16

For what it's worth, Etihad loosely translates to Union/United in English


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Diamond
(@anthony-3)
Joined: 5 years ago

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Posts: 924

1) As many have said, Etihad’s usefulness with American miles is kind of limited because you can’t really use the most obvious Etihad routing, with is US to Doha to Asia. Does United allow this kind of routing? If so, it would be huge.

2) Doesn’t this clearly make United the best airline for accumulating miles if you are primarily interested in miles? United already has the best award availability to Europe via its own metal and partners. Singapore helps with Asia, but this would be huge for Asia if you can connect via Doha.


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 Abey
(@abey)
Joined: 5 years ago

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Posts: 0

Would love if you add to the analysis the actual benefits of not only redeeming miles but flying etihad with them in the partnerships


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 40033

@ Callum -- For the head of a loyalty program, I'd hope that frequent flyer benefits are at the very top of the list of things. 😉

And I'm not sure I get your second point about how it's not going to negatively impact them. Sure it's going to negatively impact them. Typically no one change makes someone choose a different airline. It's the same as the old story about how American saved money by removing one olive from every first class salad.

The point is that when you combine everything -- no personal televisions, the 737 MAX cabins, reduced partners, fewer elite benefits, higher revenue requirements for status, etc. -- it absolutely does impact customers.

And if American's strategy isn't negatively impacting them, why are they trailing behind the competition?


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(@sergio-t)
Joined: 5 years ago

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Posts: 0

Lucky, they’ve added CZ... which I’ve asked on ask lucky where are they on this new partnership?


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(@deepee)
Joined: 5 years ago

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Posts: 0

Can’t wait. I’ve got 1.3 million Mileage Plus miles banked and would love to redeem them for a flight in The Residence.
My Alaska miles are useless for Emirates redemption thanks to the travel bloggers (I’m looking at you Casey Neistat) and I can now burn them on Cathay to Asia.


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 JEN
(@jen)
Joined: 5 years ago

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Posts: 0

Regarding Hawaiian, has something been announced that is not reflected on AA's website that resulted in the characterization above as a "lost partnership"? My understanding is that one cannot book awards between Hawaii and the continental U.S. on Hawaiian Airlines with AAdvantage miles, but inter-Hawaii and flights between Hawaii and Asia or South Pacific still can be booked as an AA award or earn AA miles. I used the HNL to Australia AA award to fly Hawaiian business class last fall.


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 JL
(@jl)
Joined: 5 years ago

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Posts: 0

Hmm I'm still having a hard time believing this.
Lucky would you be able to share what your sources are for this?


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 40033

@ JN -- I didn't express correctly, my apologies. Will update the post to make it more accurate -- intent was to say you could no longer redeem between the mainland and Hawaii, which is what I imagine most AAdvantage members were redeeming for.


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 40033

@ JL -- I can't share sources, and to be clear, no nobody has told me a specific start date for this. However, I've spoken to people I know at multiple Star Alliance airlines and Etihad (and not reservations agents or flight attendants), and I've more or less received the same message/theme from everyone. So we'll just have to be patient.


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 Paul
(@Paul)
Joined: 8 years ago

Posts: 33

It's just like how James left OMAAT for its rival site because it suited him better (too soon?).


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 JB
(@JB)
Joined: 8 years ago

Posts: 843

This is awful. I use my AA miles for Qatar and Etihad and since both are inconsistent, if Etihad leaves then I will be extremely limited in terms of redemptions. Maybe I need to move to Delta for my domestic travel and use miles on Saudia. Especially since I earn most of my miles flying from Orlando to NYC every week and now AA is discontinuing 2 of their 3 daily flights (and their 3rd flight's hours aren't convenient)


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 Ray
(@Ray)
Joined: 11 years ago

Posts: 565

Abu Dhabi-Houston? Think of all the oil companies grinning about that.. why land in Dubai when Abu Dhabi is the one controlling all the oil?


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(@Dwondermeant)
Joined: 12 years ago

Posts: 550

“The catch is American hasn’t treated Ethiad very well “
The truth is American doesn’t treat their frequent flyers well nor their front line employees
Even my Dr who is a Conceirge Key Member hates them and is doing what he can to fly with other airlines
Hello Mr Parker


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 Red
(@Red)
Joined: 9 years ago

Posts: 19

I’ll happily fly Emirates and JetBlue.


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(@Kevin)
Joined: 10 years ago

Posts: 497

#yasss! AA miles are much harder to get than United. Now I will be able to redeem Etihad tix via United using Chase points!


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 Jake
(@Jake)
Joined: 9 years ago

Posts: 84

That would be awesome! Using Chase points to redeem EY awards -- now on even more Skytrax top-10 business class airlines than anyone else (Singapore, ANA, Etihad, Lufthansa, Turkish and EVA vs. oneworld with Qatar, Qantas, Cathay and Sky with ... nobody!)

I sure hope that AA's downward spiral continues, and it sure looks like it isn't doing anything but accelerating.


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 R
(@R)
Joined: 9 years ago

Posts: 5

That would be horrible. AA miles are easy to get, whereas I can’t get UR points/ United miles due to 5/24. Would tickets issued prior to such a change (but for flights after the change) be honored?


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(@warren trout)
Joined: 9 years ago

Posts: 61

Oh how the mighty Gulf airlines have fallen. Tens years ago they were taking over the world. Now with cheap oil it's not going so well. Drill baby drill worked.


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Diamond
(@bgriff)
Joined: 5 years ago

Member
Posts: 0

United's fairly generous award routing rules would make Etihad a great partner. UA would definitely let you route all over Asia via AUH (routings on Turkish and even Ethiopian to Asia show up in searches now) and I imagine there's a chance you might even see some routings from the US to Australia over AUH pop up...


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(@Topgun)
Joined: 8 years ago

Posts: 10

Now if United could fix their redemption with Thai and Sin. Been broken for over a month.


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(@Ricardo)
Joined: 8 years ago

Posts: 66

Goodbye american, hello United. Gave up AA status this year. They keep getting worse and worse. I’ve somehow managed to book other airlines for my trips. Even if AA holds my hub hostage, I’ll find a way without them!


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(@callum)
Joined: 11 years ago

Posts: 694

Lucky - Perhaps I'm mistaken then, I was unaware that the head of Mileageplus is the person who decides who United partners with. Seems a bit weird to me given there is so much more to a partnership than FFPs, but this is your area not mine!

Well yes, but people always ignore the benefits... If they get "2 units" of benefit by making this change but lose "1 unit" from customer dissatisfaction, they're clearly ahead.

Are you basing your suggestion that if American improved all those things they'll bring in more money than it costs them on anything, or is it just "I imagine it might"? I'm sure they'd be all ears if there's anything of substance behind that!


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 Ole
(@Ole)
Joined: 12 years ago

Posts: 97

Ethiad has also partnered with SAS for a few years. For instance, I can use my SAS Eurobonus-points to book Ethiad apartments.


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 Nick
(@Nick)
Joined: 8 years ago

Posts: 165

Just about when I had to start flying to Dallas, Etihad decided to stop the route and they wrote it clearly: AA has decided to stop codeshare flights and we will no longer fly to Dallas from Abu Dhabi. This was back in March 2018 and from then if I wish to fly direct to DFW I can still opt for Emirates from Dubai, while there are several stopovers options, the most popular one is with BA/AA but it doesn’t come cheap. Business is sold at just approx 20% less in average which is not that much convenient considering it’s not a direct flight. Also flights originating from the UAE are prohibitive when compared to those departing from Europe. In Europe a J Class ticket to Dallas would cost in between 2500$ to 3000$ on average. From Dubai i’d Be looking at between 4500$ during low season up to 6500$ and at peak it could even reach over 7500$ which in my view it’s insane, at least for most people’s pockets.


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(@AKTCHI)
Joined: 15 years ago

Posts: 68

Channelling Doug Parker: Look, I like selling our miles to banks. What happens to them afterwards, I don't care. I certainly don't want to see any of you guys on my America West, sorry, I mean AA flights. I hate these sand dwellers who make our planes and service look bad in comparison; happy to have (almost) gotten rid of EY and QR. Give me a little more time, and I'll get rid of those squinty eyed Asians too, I mean CX (it is easy to bad-mouth anything Chinese) and JL (I can always dig up some Pearl Harbor reference). That will transform OneWorld into an alliance of my dreams: AA selling miles to banks, BA collecting fuel surcharges from you clueless suckers!


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(@USBusinessTraveller)
Joined: 10 years ago

Posts: 31

I’ve been speculating on this ever since the Abu Dhabi government (largely) pulled its state subsidies and told Etihad to behave as a proper airline, and it started working with LH.

If the partnership happens and extends to code sharing beyond AUH (even better a JV) this would be fantastic for UA pax like me flying to India. UA has the non stops to DEL/BOM from EWR and is launching SFO-DEL later this year. But anything beyond BLR and MAA (on LH) requires domestic flights. If UA could get code shares to Hyderabad, Kolkata, and maybe Pune (does EY have narrowbodes?) that would be the icing on the cake. UA would have to fly to AUH to make it work, and it could supplement the EY services with flights from EWR and SFO.

It would also stick it to other airlines on both sides of the US3 vs ME3 argument (namely Delta, Emirates and Qatar) and demonstrate that they’ve moved on from the lobbying to shut down the UAE Open Skies agreement.


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 John
(@John)
Joined: 9 years ago

Posts: 18

@Lucky, based on UA’s current redemption values on partners, would it be a good idea to lock in any AA awards on EY before they transition?


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(@BIZ TRAVELER)
Joined: 8 years ago

Posts: 1

Etihad is great in the air, but they have the worst customer service when it comes to dealing with any problem or issue that has to be addressed through their corporate "guest relations officers" whose hostily can only be matched by their extreme incompetence. This is the main reason why no one from senior management in my company bothers to fly EY any longer.


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(@David Z)
Joined: 9 years ago

Posts: 28

@Lucky

You did miss something. They added China Southern CZ as their partner, it happened just two years ago. Quite significant to AA isn't it, given they really didn't add too many partners.


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40033

@ David Z -- While you're right that American has added a partner, they haven't added it to AAdvantage, as you can't earn or redeem miles on them yet. Hopefully it's possible eventually.


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(@Jeremyfly)
Joined: 8 years ago

Posts: 17

@Paul

Wait what? How have I only just noticed that James he left OMAAT?!

When and why did he leave?


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(@jason-brandt-lewis)
Joined: 5 years ago

Member
Posts: 161

@Lucky..."very unique"? Really?!?!? (Just the former editor in me.)

In looking at me "Flight Memory" statistics, I've flown AA *and* UA both approximately 50 times in my life. (And I've flown on Aeroflot more times than DL¹, though those flights were all taken while I was on a student-exchange tour of the USSR.) Most of the AA flights, however, came after they took over AirCal during a time I was commuting between SNA-SJC every Wednesday for work, whereas the UA flights were mostly long-haul. So this is potentially good news for me, personally.

That said, I flew VX 125 times, and AS about 30 more. While I wasn't happy about the huge leap in the miles required for Emirates, I *have* been pleased with the redemptions I've made with CX using AS miles (almost 14¢/point) and other carriers as well. The problems with AS and redeeming miles predominantly lie at the feet of Delta -- DL is the one which forced AF/KLM and AM to sever their ties with AS. (I'm somewhat surprised you can still book on KE.) Since you can use AS miles for BA and EI, is it too much to hope for to redeem them on IB in the future?

_______________
¹ In fairness, Delta never stood a chance as my "local" airports have *never* been DL hubs (LAX in the 60s & 70s; SJC in the 80s; and SFO/OAK from the 1990s onward).


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(@Shaurya)
Joined: 6 years ago

Posts: 12

Etihad seriously needs a new partner in US, China, and India to cover up for the missed connections they have either dropped or was covered by a former partner. AA stopped partnering with them for Qatar. Jet has shut down. In The US they do have JetBlue but are missing a legacy carrier. In the other two they do have interline agreements but they are simply not the same like their partnership with Jet. Of course, Jet collapsed and threw us all off. They do a good job with partnerships from Canada, Australia, and EU countries though.


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(@Shaurya)
Joined: 6 years ago

Posts: 12

Etihad used to have a lot more incentive to join SkyTeam but now are in the verge of being part of Star Alliance too. They should join either because both have great options. Etihad too quit AA partnership because of Qatar's partnership. Also, a budget carrier would work better in South Asia because IndiGo and SpiceJett have started partnering with foreign carriers too.


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