Review: American Ai...
 

Review: American Airlines 777 First Class

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[#10342]
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Now it’s time for a review of American’s infamous Dallas to Hong Kong flight…

Continue reading: Review: American Airlines 777 First Class

Share your questions, experiences, and thoughts below.


86 Replies
86 Replies
 John
(@John)
Joined: 7 years ago

Posts: 81

Those seats seem awfully narrow for the average (obese) American citizen.


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Diamond
(@aaron-3)
Joined: 5 years ago

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Posts: 0

The menu itself is kind of sad. Especially the pre-arrival menu. A smoothie is now considered an appetizer? And the stuff that most other airlines would offer in first class as appetizers for breakfast - fruit, yogurt, granola, etc - isn't offered for all, but is a separate meal? On a 16 hour flight? This really is an underwhelming product for first class. Heck, some airlines offer better menus for business class flights that are shorter...


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(@JamesHoganFan)
Joined: 8 years ago

Posts: 18

Question: Why, just Why do you keep/persist on flying/reviewing American Airlines when you already know in advance the service will be subpar????


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39789

@ JamesHoganFan -- My goal is to review as many airlines/products as possible, regardless of whether I think they'll be good or not. I didn't review TAAG Angola or Pakistan Airlines because I thought they'd be great, but rather I did so because I thought they would make interesting reviews. It has been nearly four years since I've reviewed American's international first class, so I figured it was time again. It's that simple.

And I have to ask you a question -- are you actually a James Hogan Fan? And if so, are we talking about the same James Hogan? And if so, are you actually James Hogan? 😉


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(@Hsw25)
Joined: 15 years ago

Posts: 50

I had that exact menu in October 2017 from LAX to HKG. The only small difference was that the caviar canapé was in addition to the duck/mandarin orange canapé. You would hope that they would shake things up a bit in 24 months. Service was also very meh on my flight. But hey, it’s consistent!


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 Tom
(@Tom)
Joined: 10 years ago

Posts: 411

So, "First" on AA still basically offers chicken or pasta?

Sigh.


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(@Flyingfish)
Joined: 12 years ago

Posts: 285

My goodness. A wine menu without stating the vintage of the bottles (yes, Lanson Champagne can be NV, but not the rest). And this is a first class menu.

The Master Sommelier even put his name and face to the menu, does he approve omitting the vintage details?

This is so sloppy from AA. Thanks Lucky, for the review, so we know what is the state of F in AA


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Gold
(@ptahcha)
Joined: 5 years ago

Member
Posts: 115

Like most Yelp reviews, I have issues where the reviewer makes a point, but does not explain why that's the case. If the reviewer decided that "chicken is of low quality", they need to explain whey it was perceived as such. Was it because it was all dark meat? Was the meat tough? If "the salad is bland", does it need more dressing? Salt and pepper shakers were provided to help, and FAs often have more dressing in the galley.

@John - the flagship suites are plenty wide, even for individuals with large waist.

@Tom - there's a steak on the menu.


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 Eric
(@Eric)
Joined: 12 years ago

Posts: 131

TLDR:
Man takes single flight in which his individual carbon footprint is approaching an entire decade of living from an average Indian citizen.

Man has no realistic plan to compensate the economic damages of other people directly harmed by climate change due to coastal flooding, diminished fishing yields, or droughts. Also, man has no plan to ameliorate the environmental damages such as mass-extinctions and obliteration of arctic sea ice.

Man's response to flight: "I didn't like the way the flight attendants addressed me."


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(@Dublin)
Joined: 8 years ago

Posts: 37

@eric. Wow aren’t you the educated intellectual! Thank you for educating me. I had to look up what TLDR meant. I’m such a better person for it.

Sigh.....what peons we are to attempt to read a review or even want to sit in first class. Thank you for educating us Eric. Thank you!

By the way....Stfu. Go google that


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(@Victoria Corrales)
Joined: 7 years ago

Posts: 1

I used my airmiles to fly first class from Sydney, Australia to LAX. It was my first time to fly first class and also that long of an international flight so I had nothing to compare. I was able to choose my main course online about one month prior to departure. Everything was an experience for me: seats, electronics, food, drinks. The flight attendants were very attentive and always asking if I needed anything. I really felt very spoiled! I was a very contented passenger!


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Gold
(@kevinsac)
Joined: 5 years ago

Member
Posts: 0

Ben .... sometimes I seriously wonder if your obsession about privacy in your premier-cabin seats means you are in the wrong line of work. You are constantly preoccupied with an overwhelming need not to have others see you sleeping or eating, despite knowing that 250-350 others have been invited to dinner and they then stick around for breakfast.

I once was on a flight with Sia. She sat down in F. Threw a blanket over her head. And she sat upright for the next 12 hours except when she needed to go to the lav.

Maybe you can try that. Or fly private.


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39789

@ Kevin -- Ultimately the most precious commodity on an airplane is space and privacy. I fly plenty of products that lack privacy. However, if I'm reviewing what's supposed to be the premier product of an airline, is it wrong to mention that? Do you not prefer seats that have the option of more personal space and/or privacy than those that don't? It's no different than commenting on anything else on a plane, from service, to food, to drinks, to entertainment. No one "needs" any of those, but they're nice to have, and there are differing levels of quality out there.


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 39789

@ Eric -- I'm curious what you were expecting to read when you clicked the post, based on seeing the title? You know, you can also choose to only read the stories that interest you, and it seems pretty clear this one had no chance of being up your alley...


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(@Jhon J)
Joined: 7 years ago

Posts: 6

You say this:
"I had selected seat 2J, the window seat in the second row on the right side. This is my preferred seat, since it’s furthest from the galley and bathrooms, and also there’s generally more foot traffic in the left aisle than the right aisle."

But don't explain how the left side of the plane in a 4 vs. 4 seating setup has more foot traffic. This isn't like CX F where the left aisle only has access to the two seats compared to the right side with 4. So I'm not understanding this rationale.


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 39789

@ ptahcha -- Sorry, sometimes I assume the pictures speak for themselves.

As far as the low quality chicken goes, it tasted like the chicken you'd find in a frozen dish in your local grocery store. I'm not even sure how to describe the taste -- it was just bland and chewy and tasted like nothing.

The salad was bland even before the dressing. They could have used some more flavorful veggies to go along with it, because nothing tasted like anything.


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 39789

@ Jhon J -- The crew is constantly moving between first class/the cockpit area and other parts of the plane, and for whatever reason I find that they more often use the left aisle. I'm guessing that's because the cockpit and one of the lavatories are more easily accessed from that aisle.


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Diamond
(@d3kingg)
Joined: 5 years ago

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Posts: 0

I booked a web special award for 61K IAH-DFW-HKG.
Am I allowed to add a segment? If I call in and ask to add CX HKG to TPE would they allow it?


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(@Nev Johnson)
Joined: 11 years ago

Posts: 46

@Kevin who the f&$k is Sia ?!?


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 DenB
(@denb)
Joined: 5 years ago

Member
Posts: 1037

A good review, although omitting the service from the prose made it inconsistent with what one expects from OMAAT. The beauty of Ben's reviews is that one can compare Carrier A with Carrier B and have reasonable confidence because Ben takes pains to maintain a standard. Apples compared to apples. Sadly he queered the pitch (calm yourseves, it's a cricket term with no naughty implications) by writing, urgently, earlier, about the service, instead of waiting and writing a standard OMAAT review here. Longterm what pays off for Ben, who has bills to pay, is credibility and consistency. If I'm fed up with criticism of AA (yes I am) I know how to use a mouse and choose something else.


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 Doug
(@Doug)
Joined: 7 years ago

Posts: 10

I know you're planning on sticking with AA as an MIA native, but I'd have to wondering reading this series, if maybe accepting less non stops and more layovers in ATL would be worth the experience improvement you'd get with DL...


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(@Anyone Else?)
Joined: 7 years ago

Posts: 1

Am I the only one bothered that First Class doesn't even get complementary WiFi?


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 Eric
(@Eric)
Joined: 12 years ago

Posts: 131

@Lucky

I'm someone that used to pursue this sort of travel often, but learning about the shocking climate impacts caused me to reconsider.

I should credit you for substantially increasing the climate discussions on this blog (primarily in the form of wasteful aircraft movements), but the discussion still hasn't gotten to the core of, "is this whole system of flying around in premium classes trying to have exceptional experiences worth it or morally defensible while basically doing nothing about the substantial climate impacts?" And does it make any sense when better culinary/cultural/environmental experiences can be done on the ground for a tenth of the resources?

Aviation will eat up about 25% of our global carbon budget to stay below 1.5C by 2050, and to say the least this carbon budget is being used up inequitably given that you apparently aren't doing anything to pay back the people or environmental systems you're damaging.

You have a substantial aviation-related megaphone, why not highlight some of the technological advancements that could actually make aviation compatible with addressing climate change? There's plenty of coverage of aircraft liveries, but what about:
-Harbour Air's newly test-flown entirely electric de Havilland DHC-2 beaver
-Honeywell's development of hybrid-electric systems for regional turboprops
-Eviation Alice all electric regional aircraft with a 600 nm range (with nearly 100 orders from Cape Air)
-Investigative reporting about how close Airbus or Boeing are to committing to develop a new hybrid-based single-aisle given that we've stretched the technologic limits of composite airframes and high-bypass turbofan engines to the breaking point (see the 737-MAX)


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(@Marco)
Joined: 8 years ago

Posts: 3

I've never flown this product (and i am not intended to do it), i'm just curious about one thing. When the seat is facing the window the legroom looks incredibly reduced. What's the seat pitch? It looks crampier than an economy seat. Is it just the photo? It doesn't look comfortable at all.


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 39789

@ Marco -- There is some space underneath the side console, so it's still comfortable. You shouldn't feel constrained at all, though you can't stretch out your legs in the same way as if you're facing towards the front of the plane.


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 DenB
(@denb)
Joined: 5 years ago

Member
Posts: 1037

@Eric that's a great post. I agree with you. That's an elephant in the room with us. Some will disagree and I suggest you buckle up for that. I'm still not vegan and still flying premium. But one has a conscience and facts are facts. Purity tests, the futility fallacy and other nonsense abound in comment forums like this. But I knew nothing of the 3 developments you cited and they interest me. I'd like to see more of that content promoted from the Comments to the
Authored part of OMAAT.


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 39789

@ Eric -- Believe it or not, I 100% agree with you. I wish you had said this in the first place, rather than criticizing the fact that my review of a flight included a... review of the flight.

You're absolutely right, and this *is* something I now put a lot of thought into. I was hoping to have a post about what I'm doing to counteract this a couple of weeks ago (and it's not as simple as carbon offsetting my flights). The post is written, but I've been going back and forth about one aspect of it. Specifically, to what extent I want to just share what I'm doing, vs. strongly encouraging others to do the same.

I realize my flying over the years has been bad for the environment, and it's something I'm conscious about. But I'm now taking action to counteract that. So I'm excited to share the details of that and do my part to address this issue, though I'm still slightly conflicted to what extent it's okay for me to suggest others should do the same, given that I wasn't this conscious about things a decade ago.

I'm aiming to publish the post the first week of the New Year (I want to publish it then to maximize exposure). But I hear you and agree with you.

That being said, I don't plan on stopping to fly. After all, that's one of the ways I make a living, and I also think we can be conscious and do the right thing without completely ceasing to do what we enjoy. I think it's about balance.

Anyway, all of this is simply to say that I hear you, I appreciate what you're saying, and I agree with you. Stay tuned, as I'm excited to share what I'm doing.


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(@James s)
Joined: 7 years ago

Posts: 358

What's with the extra aholes in the comment section this week? Holiday stress?


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(@bigjinla)
Joined: 5 years ago

Member
Posts: 540

I flew MIA-GRU in F this week, and I honestly can't complain. I had great service in the Flagship first lounge, a friendly crew onboard, and I certainly enjoyed the bedding.

I'm not sure it's "better" than a typical flight in Q suites, but when everything goes right, it's a killer use of an SWU. I'm still chuckling about drinking Krug on AA's dime.


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 Ross
(@Ross)
Joined: 11 years ago

Posts: 540

@AnyoneElse
No, you are not the only one amused that First Class does not include free WiFi. The excuse is probably that it comes from another company. So does the catering and the toilet paper but they have figured out a way to get around that.
And the seats don't lie flat? Amazing what people will accept as long as it is priced higher than alternatives.


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(@benjamin_n)
Joined: 5 years ago

Member
Posts: 0

I love people here who suggest he instead fly private- Clearly, he's not in that league and I don't know one churner blog who's got the cash to make that a regular thing.

Frankly, anyone who's coming onto a plane and snapping a ton of images is going to get the attention of the crew immediately. They know you're on the plane, but from the sounds of it, they simply don't care. Perhaps it's your eagle rating. Perhaps it's that you go for the AA jugular on a regular basis... Not sure, really.

One thing's for sure: AA doesn't see you as a threat.


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 Eric
(@Eric)
Joined: 12 years ago

Posts: 131

@Lucky
Thanks, very glad to hear about some upcoming climate related content. I think that this is a niche that would fit well with your own interests as well as the brand of your blog relative to other travel bloggers.

Whatever you write is certain to earn some heat, but it will also engender reader loyalty and visits from a growing population of people that are interested in this and want to push airlines and aircraft manufacturers into more research on major technical advances.

Looking forward to it.


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Gold
(@kevinsac)
Joined: 5 years ago

Member
Posts: 0

@Nev .... I never had heard of her. But several passengers in the FCT were fawning over her and taking pictures. So did the FAs when she boarded. So I was curious.

I listened to some of her music when I landed and never have heard her since.

https://en.wikipedia.org/wiki/Sia_(musician)


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 DB
(@DB)
Joined: 11 years ago

Posts: 160

I come to this blog, and many others I presume to read about premium cabins reviews and relevant aviation news. Please don’t turn this place into a platform for ridiculous virtue signaling and flygskam.


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(@Wanderdata)
Joined: 7 years ago

Posts: 15

Props to FlyingFish re: the wine. I've been surprised how many business (and in this case, first!) services include meh wine. To me it seems the best an airline can do is have the drink reflect something about the airline - for example Brussels Air with an extensive trappist ale selection (and, clearly, Spirit Air and their weird sugar/alcohol bomb things).


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 Ella
(@Ella)
Joined: 10 years ago

Posts: 114

I flew AA international first once, DFW to Sao Paulo, and will never waste miles on them again. I loved the hard product, and loved the seat. I didn't love the cheap Spanish cava they served for their bubbly, nor the lousy Argentinian chardonnay. The food was just adequate and the service was insulting. I think they train their crew on Greyhound buses.


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Gold
(@yultide)
Joined: 5 years ago

Member
Posts: 0

Curious about the buddy seat use of the ottoman. From the photos, it looks like the video screen will be poking into the back of the person sitting there, even when fully closed. (I note that the screen is open in the photos.) And the tray table looks pretty close to where a buddy would be sitting. Presumably it can be shifted closer to the main seat, but that still leaves the question of access. All in all, it doesn't look like a very comfortable place to sit and share a meal, or evendors jus to sit. Is this a question of camera angles? Did you try it out?

All in all, it doesn't look like the most comfortable design for a first class seat.


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Gold
(@yultide)
Joined: 5 years ago

Member
Posts: 0

*even just to sit*

Bloody autocorrect! And my fault for not proofreading before hitting the Post button.


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(@ssphoenix)
Joined: 5 years ago

Member
Posts: 0

@lucky

Really enjoy your reviews. I think it's fair to say AA is depressing, regardless of class. I first flew them to Alaska from London, via Dallas in F. It was one of the most awkward and strange experiences I've ever had flying... Basically, was treated as a chore rather than a guest. Never again.

On climate change banshees screeching on here... Please don't pay them heed. They're climate trolls, and not only love to suck the fun out of any activity, but are obsessed with projecting their self loathing to bring down civilisation. They really need to understand what entropy is. You should not feel guilty about your line of work, there are fantastic engineers and scientists working on problems with the biggest emittors such as cars, meat and energy industries. The path towards it won't be perfect, but solutions will come through.


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(@Flieger)
Joined: 14 years ago

Posts: 251

I dont like these privacy dividers because they keep a curious person like me from seeing what others around me are doing. I genuinely dont like them. No idea why you think this is something good.


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(@John R)
Joined: 9 years ago

Posts: 4

I find LAX crew in business and first to be friendlier than DFW crew. Just an observation. The DFW crew always seem “over it” while LAX seem to try harder.


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(@1KBrad)
Joined: 9 years ago

Posts: 109

More climate change bullshit?

I'll buy into it as soon as it is explained how the last ice age occurred with no non-natural carbon sources.

I come hear to read about travel issues. Not climate change.


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(@Regina)
Joined: 8 years ago

Posts: 205

"I guess it’s nice that they have caviar at all, but this hardly compares to the caviar presentation on some other airlines".

Ben, for 1600$ for a long haul business class product and a complimentary swu you were "lucky" you got any caviar at all.

Some people need to put their feet back on the ground. You clearly got a lot for what you paid for. More than twice, you compared this product to other carriers. Why didn't you fly those?
I wonder if you keep reviewing AA because you are Miami captive.. But this is getting very repetitive.


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Gold
(@ben-holz)
Joined: 5 years ago

Member
Posts: 0

@Flieger because some people don't really like that curious people can look at them all the time throughout a long-haul flight.


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(@Bonnie Foster)
Joined: 11 years ago

Posts: 31

The last time I flew 1st class on AA was a MIA/LHR. It was terrible. It was an old plane. No TV at your seat....No way to plug in a USB. Thank God it was a short flight for a longhaul. (sorta) mad much longer because of the plane. It was a milage seat..Now when I go I grunt and cringe and pay the horrendous BA taxes and go on BA. Worth it.


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Gold
(@ben-holz)
Joined: 5 years ago

Member
Posts: 0

@Regina I honestly think that it is great Ben reviewed this flight.
1- Yes, he got a cheap fare combined with an upgrade, but that doesn't mean that AA F is always attainable at such a low price (limited saver awards).
2- It makes absolute sense that a US-centric blog has an up-to-date review of the only F product offered by an American carrier.
3- I have seen multiple times EU-US flights priced similarly on BA F and AA F. Before this series of posts I would have never thought that there could be a worse TATL F product than BA's. I was wrong. Additionally, you can sometimes get cheaper LH and LX fares ex-some markets with a bit of flexibility.

Bottom line: This was a very useful review, not only for US-based readers, but also for those who consider going to or through the US on AA F.


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(@concorde02)
Joined: 17 years ago

Posts: 117

@ Eric,
There are other impacts for not traveling oversea too: traveling is the best activities because you enjoy and you learn at the same time. You learn the difference in cultures, languages, food, and understand different cultures, believes, religious, and develop "tolerances" are important. It makes one a better person and a ground to understand the world better. Not having tolerances or learn to coexist with people who are/look/think difference from yourself is one for the factor/root cause for national conflicts and war!! By promoting against traveling oversea, it only gonna lead to people becoming narrower minded.
Another point is maybe carbon footprint in India is low per person but there is no guarantee that it would stay that way 20 years from now. Standard of living may get better (like China) and more people drive cars and this planet would not be able to handle that. Reproduce/population control is then linked highly to environmental issue and the planet can't handle the rate of growth we have especially from India.
I realize we need to care about this planet but should focus on technology to reduce carbon footprint, rather than disproportional attacking air-travel/oversea travel. There is no infrastructure for public/mass transportation in most place in America for example.


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 Tom
(@Tom)
Joined: 7 years ago

Posts: 1

Ben,
I’m sure in your travels you’ve come across every type of service experience you can have. In my experiences with AA intl FC, I’ve been very lucky and pleased with the service. That said I go in not expecting Michelin star culinary experiences. Instead I take advantage of excellent food in the flagship first dining area or Quantas FC lounge being based out of LAX. At that point I’m looking for spaciousness. FC will always Trump biz class. And AA is one of the few remaining legacy carriers to offer it. That’s a win for me, and based on those expectations I’m seldom disappointed.


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(@ChampagneSocialist)
Joined: 10 years ago

Posts: 62

Wow. There isn't anything first class about this flight at all. Except maybe the 90 degrees swivelling chair. That's pretty cool.


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Diamond
(@d3kingg)
Joined: 5 years ago

Member
Posts: 0

The reservation details of my upcoming trip on Aeroflot mentions a Carbon Offset program and that the total roundtrip from JFK to SVO per passenger is 986.23 kg CO2
whatever that means.


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(@Peter Brown)
Joined: 9 years ago

Posts: 154

American caviar? Whatever that is. Must be served by Doug Parker.


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Diamond
(@uldguy)
Joined: 5 years ago

Member
Posts: 601

Long time executive platinum here. Personally I don’t think this flight was all that bad. I don’t expect much from AA, and in this case it looks like the flight would meet my expectations.


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(@Regina)
Joined: 8 years ago

Posts: 205

@ben holz. There is an untold part of the story here. The first class experience goes beyond what you get Inflight. I agree that Inflight food can be a hit or miss... But where is the flagship dinning part of this story. The flagship first product as a whole is a solid product... And priced accordingly.


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(@George Chesney)
Joined: 7 years ago

Posts: 3

I have come to expect AA service to range from indifferent to downright rude and have yet to be disappointed. Longtime AAdvantage member with over 5MM miles and several years as ExecPlat. Back a few years ago used to be consistently upgraded to First from my Business ticket and once they got rid of the slanted seats, have always much preferred the Business class on the 777 to the First class seats. I find it much more comfortable in the fully flat position than either the older FC seats or the newer ones. Am burning miles now in retirement, but often choose other airlines when I can -- just tired of the generally crappy attitude of the cabin crews. They just don't care.


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(@schar)
Joined: 10 years ago

Posts: 886

Climate change is real but people need to stop bugging those of us who travel a lot. Project your frustration with the huge industries in countries like India, China, etc, who pollute SO much and make so much more damage than flying.


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(@ChadMC)
Joined: 10 years ago

Posts: 138

I was on a Flagship First flight from LHR to MIA a couple of years ago. The flight attendant was great. Fantastic actually. She had no training specifically for a differentiated class of service, but she just really enjoyed what she was doing. She was quite genuine and it showed. The food was quite nice, the bedding was great, and the seat very comfortable. But yes, zero storage and no privacy. However - it's worth pointing out that the first class cabin is very small so you are with just a few other folks in there.

Good review Ben. Thanks!


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 Bart
(@Bart)
Joined: 7 years ago

Posts: 3

@Regina:

If you want to see the reviews of the Flagship Lounge and Dining, read the other chapters of this trip review. They are listed right below the title photo in the article, in the list entitled "Read More From This Trip.".


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(@cbchicago)
Joined: 5 years ago

Member
Posts: 0

Stop reviewing AA. We all know how its going to end up. Enjoy your status and concentrate on the new stuff.


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(@Jimmy)
Joined: 7 years ago

Posts: 47

How much fuel and CO2 emissions does a 200lb guy with luggage and food and bev for the passenger use/emit? The bulk of the problem probably comes from inefficient aircraft and the aircraft weight itself. Unless the airline would add another flight I am not sure I would blame a flier for the issues too much.

I would feel guilty flying private when a commercial flight is available.


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(@Jackson Waterson)
Joined: 7 years ago

Posts: 2

@Eric

The climate has been changing since the earth was created. Coastal areas have been flooding since that time as they are coastal areas and being near water has that risk. If you want to talk about damages, why not talk about certain groups who contribute to severe overpopulation given their size of their territory. I think Indians and Chinese belong in this category, with China producing a disproportionately high amount of emissions compared to the U.S. and Europe which is already very clean.


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 Eric
(@Eric)
Joined: 12 years ago

Posts: 131

@Jimmy
Airlines wouldn't be flying these things around if we weren't buying tickets.

@Schar
Every incremental reduction in emissions is beneficial. I absolutely support improvements in power and industrial processes wherever they occur. Sadly, the only effective means available to do so across international borders, my State Department (United States), is currently neither interested in nor fit for the task.


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(@Alex_77W)
Joined: 17 years ago

Posts: 196

Flying long-haul F on AA has no surprises: somewhat larger seats, slightly better wines, and a few nice touches like American caviar (or would you prefer one from Bulgaria?) Rest is all the same including school cafeteria-style dishes and Chobani yogurt served in AA clubs and on every morning flights in J and F. I did that DFW-HKG flight many times in J. Why bother burning SWUs to upgrade to F?


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 Jay
(@Jay)
Joined: 10 years ago

Posts: 130

@Eric this is travel/airline/hotel blog, not Greenpeace blog. There are already plenty of stuff for you to read if you are into environmentalism. Go read CleanTechnica TreeHugger etc etc. No whining on totally irrelevant, totally different site about not writing wjat you want to read.
I (and most normal people) don't go to Greenpeace web page and whine that they don't write up about quality of airlines or hotels.

@Lucky I've been following your site for half a decade, and I come here for airline/hotel reviews. The moment you start turn this into another Greenpeace wannabe blog, I'm definitely stopping reading this site. Stick to your topic, and don't divulge. There are already a gazillion sites for Greenpeace wannabies to read!


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(@Julia)
Joined: 11 years ago

Posts: 985

"There are other impacts for not traveling oversea too: traveling is the best activities because you enjoy and you learn at the same time. You learn the difference in cultures, languages, food, and understand different cultures, believes, religious, and develop “tolerances” are important. It makes one a better person and a ground to understand the world better."

You don't really get that from traveling to another country for a few days. You only really experience that from living somewhere else for an extended period of time.

Who knew there would be so many climate deniers triggered by someone bringing up the issue of pollution caused by flying?


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Diamond
(@ua-nyc)
Joined: 5 years ago

Member
Posts: 1129

@1KBrad - let me guess...Republican, from a bottom 10 state in school performance?


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Diamond
(@the-nice-paul)
Joined: 5 years ago

Member
Posts: 0

@ Flieger
“I dont like these privacy dividers because they keep a curious person like me from seeing what others around me are doing”

And you’ve just neatly explained why the rest of us *love* privacy dividers...

As I’m not an exhibitionist, I prefer to have my own privacy and I’m happy to pay more to get it. And, as an introvert, being in the middle of a group of strangers is not at all relaxing — quite the opposite. You really should try to understand that not everyone experiences the world in the same way as you. Different people have different preferences.

Instead, you should be pleased with the new generation of seats featuring passenger-operated doors. People like me can close ourselves off into our own private worlds, while people like you can leave the door wide open so that you’re on display for everyone.

As an aside, I’m always amazed that these same extroverts don’t complain that hotels are made up of individual private rooms, rather than being giant luxurious communal dormitories. Hoteliers discovered in the nineteenth century that, given the choice, people even prefer not to share bathrooms. Why would planes be any different?


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(@lattelover)
Joined: 5 years ago

Member
Posts: 0

I avoid any USA airline. They must not look at the competition..... they need to read your blog here.......


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 OT
(@OT)
Joined: 10 years ago

Posts: 109

@YULtide, @Lucky: the "buddy seat" doesn't work. Tried it once with a friend, no way you can sit there, the TV frame conflicts with it. The seatbelt shows that they did intend it to function that way; I think it's a strange carry over from the old seats, where it actually did work.

I find the use of regular glasses for the pre-flight champage annoying; why not use proper ones? it's a step up from plastic in J, but then... it should be better.

@Lucky: the partition between the middle seats is actually not quite high enough for privacy, as most people's eyes are well above that partitione. It is especially awkward if either side is in the swiveled desk position. Another major privacy problem in this cabin in my opinion.

Finally, it may normally be easy to upgrade, but last month on DFW-HKG I was #13 (!!) on the upgrade list from J to F, with one seat open. Go figure.


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(@D4towards)
Joined: 7 years ago

Posts: 1

@lucky I love your reviews on AA. I am disappointed you skipped commenting the service this time. Your previous AA review was phenomenal.

Awhile ago I was trying to book flights from Asia to USA and found AA prices much lower than those of other airlines, even the Chinese ones.

Couldn’t understand it until reading your posts.


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 PAK
(@pak)
Joined: 5 years ago

Member
Posts: 0

@Eric, the marginal impact of Lucky's participation on these flights is close to zero. The flights are scheduled and would be flying anyway - the premium cabins often have unsold inventory (especially first class). Taking the estimated carbon footprint of a flight and allocating based on space utilized or some other means may be "fair" but does not represent reality as the flight be traveling anyway.

The aviation industry (as well as every other energy intensive sector) will change over time as technology develops that can support a safe, productive, cost efficient product. The U.S. can't mandate environmental policy in China, India and the rest of the developing world who are not interested (at this point) in making major changes.

Stating that every single point of reduction is "beneficial" is complete nonsense, as you are not taking into account the positive impact of the activity today where there are no reasonable alternatives - even tourism has a material positive impact to countless areas.


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(@Michel)
Joined: 7 years ago

Posts: 1

Lucky-

Why not point out and maybe emphasize the lousy service you've had once again? As a loyal reader I don't care if it's redundant or not. Your blog gets a lot of attention and perhaps it'd help aa AND their customers. Just a thought.


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 Eric
(@Eric)
Joined: 12 years ago

Posts: 131

@Will
I actually agree with your argument that an award/upgrade into saver space has minimal climate impacts. My purpose here isn't to say that Lucky is a bad person because he flew in first class (particularly on an upgrade), it's to bring attention to the very large climate impacts of flying as a whole. If someone is concerned about their own flying related footprint, I'd argue that the most important thing to do is minimize the revenue they contribute to airlines (to account for award points, ask yourself how the airline considers the points on their balance sheet, usually 1.2-1.5 cents/mile). $1,500 spent on a last minute economy fare that goes 600 miles is probably just as bad as a $1,500 intercontinental business mistake fare from the perspective of airlines deciding to buy more planes and fly them more often.

Regarding your second point, it's ridiculous to sit idly by and trust airlines to have the climate's best interests at heart. If that were true, why is BA still flying a ton of 747's around when a 787-9 has almost a third less fuel burn per passenger-km? Instead, denying them a portion of revenue now and furthermore communicating your climate motivations will do far more to motivate airlines (and the aircraft manufacturers and startups) to develop advanced new technologies. Especially if you're an elite statue member, I'd urge you to contact your airline about this, even if it's just to say that you've managed to reduce your flying by 10-20%.

Technologies are not gifts from the gods, they are things that we have to go out and build. If the typical airplane of 2050 is basically a 737-MAX with slightly higher bypass turbofans and slightly more carbon fiber, the planet is pretty well screwed.


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(@coutureguy)
Joined: 14 years ago

Posts: 84

@Ben,

Was the Purser the only flight attendant working 1st on your flight? You said the Purser opened your tray table without asking. Just wondering why the Purser was on your side of the cabin if you were on aircraft right.


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(@robertw477)
Joined: 5 years ago

Member
Posts: 0

I am exactly like Ben in not liking the bed completely flat. It just feels weird to me. I usually sey the head a few degrees up.


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 PAK
(@pak)
Joined: 5 years ago

Member
Posts: 0

@Eric
Your comments and tone suggest otherwise

Of course any consumer can voice their opinion either verbally or by making purchasing decisions; if climate change is important to you, then by all means choose a certain airline, or route where more efficient aircraft are in use, or choose a different mode of transportation (although sailing around the world is not overly practical for most).

I agree believe airlines may not be overly motivated to make major operational changes in the near-term if it may increase their costs / reduce profits, unless their is some other factor (government intervention). I can't speak to BA's strategy, but they seem to have over 50 747s, which likely have a low financial (balance sheet, not operating) and have not reached end of their useful lives; so, likely not financially prudent to stop using. They also can't snap their fingers and obtain immediate access to 50 787s.

Finally, air transport is ~2% of global emissions. Sure it all adds up, but even major changes would barely move the needle (especially in a world of population growth, urbanization and globalization).


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 Eric
(@Eric)
Joined: 12 years ago

Posts: 131

@Will
Look, I don't think that Lucky is a bad guy; for a point-blogger, he's pretty ethical. But to the extent that this blog normalizes and glorifies intercontinental premium class travel that the audience is often paying with actual cash revenue... it's problematic.

Aviation is a huge deal because it's one of the fastest growing economic activities in the world; if we set a carbon budget to stay under 1.5C in 2050, aviation that grows according to the IATA's median estimate and gets more efficient at the same rate is has for the past ~30 years will take up 25% of the carbon budget and in the year 2050 itself will account for about half the world's emissions. We have clear technical strategies to decarbonize the electric grid, and we have a moral duty to search for the same in aviation.

BA is still flying 747-400s (and AA is flying a 777-300 configured with a huge first class cabin that they can't even find revenue passengers for) because they actually don't have an internal warm and fuzzy climate loving core conscience. They pay zero of the destructive externalities imposed by their activities. In fact, they're generally heavily subsidized by governments. For instance, a retail gallon of gas in Texas costs an automotive driver about 42 cents in national and state taxes, but the US federal excise tax for jet fuel (a measly 4 cents/gallon anyway) is waived for international flying and the state of Texas doesn't impose taxes any taxes on commercial jet fuel. Please explain to the median citizen of Texas (or the US) that flies once a year why they should be subsidizing international first class travel in this fashion...

I agree that sailing around the world isn't overly practical (although it was admirable for Greta to do, IMO, given her position as a climate-leader), but a substantial amount of leisure trips could be modified to a closer location, done in a less-premium cabin (certainly first class is rather unnecessary). Even a substantial amount of business class travel could be consolidated, done over teleconference, etc. Let's be frank that getting a rebate on OPM (other people's money) is a major motivator for many mid-level business travelers. After considering the climate implications, my business travel has taken the biggest hit.


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(@Troll Pilot)
Joined: 7 years ago

Posts: 1

Troll Pilot where are you????? 🙂

Be careful lucky lol......


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(@flying100)
Joined: 5 years ago

Member
Posts: 93

"cruising altitude of 28,000 feet" ???????????????????????????!!!!!!!


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(@Pauline)
Joined: 9 years ago

Posts: 1034

"Different people have different preferences"
@The nice paul lectures someone to respect other pax individual choices when it comes to travel. And yet he does the opposite in his posts. Hypocrite much?

What are you banging on about, er?


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 PAK
(@pak)
Joined: 5 years ago

Member
Posts: 0

@Eric
Not following your math - if the airline industry is 2% of carbon emissions, assuming continued growth (~7% the last 10 years and projected at 4% in 2020) plus shift to significantly more efficient planes (where in 30 years would expect retirement of significant portion / nearly all old models), how will airline industry account for half of emissions in 2050 (which is in 30 years - not sure if there is a typo here).

Do not disagree point on fuel taxes. U.S. tax policy is full of corporate loopholes backed by special interests. There is no good reason to artificially keep costs low for airlines.


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Diamond
(@the-nice-paul)
Joined: 5 years ago

Member
Posts: 0

@ Pauline
It’s a tricky one. I’m arguing that all pax should have choices. But that can’t include a passenger whose choice is for no-one else to have a choice.

See the problem?


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(@Gardner)
Joined: 13 years ago

Posts: 35

Do they really have an s-video connection in those seats?!?!


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 Jim
(@Jim)
Joined: 8 years ago

Posts: 12

My husband and I fly AA pretty much exclusively since we live in Chicago. We fly a lot and would NEVER fly them on a long haul route like Hong Kong. GIve me JAL any day of the week. Their food is TERRIBLE and can only imagine the horrible service. All AA cares about is their shareholders and NOTHING about their passengers. We are planning New Zealand for our 25th anniversary and if they are still working with Qatar Airways at that point, I’d rather fly twice the distance for better service.


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(@Rod M)
Joined: 7 years ago

Posts: 1

Nice to know that @Eric was able to pursue this type of travel (presumably as part of business) and was OK with it then - when it met his needs to make money. Conscience did not bother him back then. Having time on your hands seems to prick one's conscience. Maybe he could tell us how many flights he took before 'the error of his ways' was made aware to him. Doe he own a car or motorised boat now?
Lucky - keep on doing your thing and I will continue to follow along.


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 Eric
(@Eric)
Joined: 12 years ago

Posts: 131

@Will
The long story short on the math is that it's because flying is growing exponentially but the fuel efficiency improvements are slowing (what's realistically in the pipeline under the current fossil-fuel model beyond stretched versions of the 787 and A350?). All of this while a pathway to 1.5 or 2C of warming means that our emissions mid-century must be a small fraction of their current level. That's why I estimate aviation as about a quarter of the global emissions problem between here and 2050.

@Rod
The past is the past and I can't change it. Believe me, my resource capacity and time to fly around in premium cabins is actually substantially increased from my prior ability, nonetheless I've reduced after considering these issues (that airlines are doing our best to get us not to think about at all). Purity tests are a logical fallacy, but I'll indulge: yes, I've made substantial impacts to reduce my climate impact in all aspects of my life. Aviation is actually low-hanging and substantial fruit.


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 Rich
(@Rich)
Joined: 12 years ago

Posts: 10

Interesting review. I have flown 777 300ER many times and TATL I prefer AA 77W to other options (DL/BA/VS/UA etc) now 744's are gone. I realize I am probably in the minority as I find AA crews very very helpful and have never encountered "attitude", wish I could say the same for BA.

The main purpose of my reply is to suggest that there is a plurality in opinions for certain factors on a flight. Some people like to be made a fuss of, be allowed into exclusive lounges, have massages, lounge meals, drink champagne and be endlessly fawned over by flight attendants. Whereas the thing I value most in a flight attendant is the one that picks up I am tired, do not want to hear about the menu options (which I pre-ordered) and would love to be left in splendid isolation to get some sleep. The ones who know instinctively not to wake you for breakfast etc. Obviously when they recognize you it makes life easier but there are some flight attendants who have been doing it a long time and can read pax.

Neither lots of attention or being left alone is right, they both are and in writing reviews I think this should be recognized. There are differences between Leisure Flyers using miles to enjoy a special trip and business folks just getting it done (with just the tad more civility).

The other area where I think there is a plurality is suites. Some folks love to be "private". I am not sure what they wish to do in "private" but the lack of towering walls and lockable doors is seen as a negative by many. As you can gather not me. I suffer from claustrophobia and the Dilbert Cubicles loved by the Asian carriers are not to my taste. The new BA Business Class Cabin (have to admit I just sat in it did not fly as just passing through J cabin) is a bit like that.

For me the approach taken by AA and JL to provide a feeling of space (given they cut the first cabin space in half) is much more to my taste. That coupled with the extra bed length and provision of bedding (to go with my tempur travel pillow which I always carry makes the F seat a guaranteed sleep on long flights whereas the J seat works if I am beat but the cramped legroom and the claustrophobic feel do not suit me. The 789 and 772 seats are particularly bad with the table you cannot get rid of. All that said they are light years ahead of the old downhill racers or the terrible BA Club world mini seats. I think that seat length and bed length are things that should be made more of in reviews. I see lots of discussion of width but length to tall people is much more vital.

So those are my two points. Good review, keep 'em coming. Thanks


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