New American Airlin...
 

New American Airlines First Class Meal Service

30 Posts
5 Users
0 Reactions
258 Views
Posts: 39965
Admin
Topic starter
(@lucky)
Member
Joined: 13 years ago
[#2443]
wpf-cross-image

As part of their merger, American and US Airways have aligned their catering standards as of September 1, 2014. As you might expect in the case of a merger, they're meeting somewhere in the middle in terms of the standards compared to the two airlines' previous policies. Yesterday I flew from Chicago to Las Vegas…

Continue reading: New American Airlines First Class Meal Service

Share your questions, experiences, and thoughts below.


29 Replies
29 Replies
(@Jon DeWaard)
Joined: 12 years ago

Posts: 108

That doesn't look like teriyaki to me. chicken Parm?


Reply
 mark
(@mark)
Joined: 14 years ago

Posts: 157

For someone who doesn't care about domestic catering, that was a long post (though much of what you said toward the end was simply a repeat of what was said earlier). #firstworldproblems


Reply
 anon
(@anon)
Joined: 15 years ago

Posts: 520

Lucky, you fly on mostly intl award tickets, when and where are you flying to earn exp? Ive never see you write any reports on those flights.


Reply
 Rami
(@Rami)
Joined: 16 years ago

Posts: 146

@Mark;
Most of the travel blogs, including one mile at a time, are totally about First World Problems.
If not interested, don't read and don't comment.
We get it. You are not interested.


Reply
(@wwk5d)
Joined: 15 years ago

Posts: 619

So if the food on AA is now downgraded...who would you say has the best domestic catering these days in the US in premium cabins?


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39965

@ Jon DeWaard -- Just passing on what I was told!


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39965

@ anon -- I do a TON of domestic flying. I don't write about it because it's mostly quite boring. I'm at about 150,000 flown revenue miles with American this year.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39965

@ wwk5d -- That's a toughie. I'd say they're all somewhat similar nowadays, or at least there's not as much of a difference as there used to be.


Reply
Diamond
(@beachfan)
Joined: 5 years ago

Member
Posts: 0

I find AA catering depends very heavily on departing airport. LAX is quite good, DFW is lousy.


Reply
(@Mohamed)
Joined: 14 years ago

Posts: 135

The food looks unapettising,the presentation is bad,and we should tell AA whats a salad is,frankly BA club europe even 1hour flight is thousand miles better.


Reply
(@jorgen)
Joined: 5 years ago

Member
Posts: 0

Wow you are "lucky" that you got a MEAL. I have been on a similar miles flight UA - Calgary-Chicago one in Y and 2 mth later same flight in First. Only diff was the 8 dollar chips and drinks (wine in plastic) was free in First for a 3:40 flight. Come to Europe most networks airlines has a great food service - even domestic a short leg FRA-STR in C tapas style box - wine-and ice cream for 25 min flight. Us airlines way behind.


Reply
(@JustSaying)
Joined: 13 years ago

Posts: 215

Thanks for posting......that looks absolutely horrible........what was the Champagne?


Reply
(@D Wonderment)
Joined: 12 years ago

Posts: 550

American is already becoming US Scare under the AA logo
The recent declines in food service are not accidental
Its just a matter of time AA becomes the next Delta


Reply
(@Brian)
Joined: 15 years ago

Posts: 270

I had two of their "dinner" service meals this week- the chicken (different than the one pictured) and the beef (not steak, some type of roast beef).
They were horrible, absolutely horrible.
Like you said, the chicken was rubber, the beef piece was ok, but I didn't care for the sauce slopped all over it.

I find it very tacky that the salad dressing is in a plastic container, versus added to salad (back in the good ole days).

The only saving grace were the desserts - the apple crisp was amazing. The cookies, while no longer baked on board, were ok as well, but not as good as baked on board.

Overall, this is TERRIBLE, as AA has seriously downgraded the quality of their meals. I've let the twitter team as well as Customer Service know, and will continue to bother them after every flight.


Reply
 Gre
(@Gre)
Joined: 14 years ago

Posts: 626

All the AA apologists who say Parker will be miles ahead of Smisek at United - this is your dose of reality.

Just wait until the new AAdvantage is announced. Suzanne works for Tempe now.


Reply
(@D Wondermeant)
Joined: 12 years ago

Posts: 550

@GRE
WTF
What happened to Suzanne?
Please don't tell me they have her locked in a room in Arizona while US Scare brainwashes her 🙁


Reply
 Dax
(@Dax)
Joined: 15 years ago

Posts: 331

Please don't lump Subway with AA's lousy catering. Subway salads can be made however you want, including using spinach as the primary ingredient instead of tasteless iceberg shavings like you received.


Reply
 Adam
(@Adam)
Joined: 13 years ago

Posts: 65

this was on a mainline plane right, A320 (if originally US equipment) or B738 (AA equipment) or something? ... I'm guessing a similar length/distance flight on an AA regional jet wouldn't even have meal service even upfront?


Reply
(@John Sams)
Joined: 14 years ago

Posts: 225

Looks like a standard US Airways domestic F meal, tarted-up with a cloth napkin. If you take away the appetizer, stick the cake back on the tray, and seal the cutlery and salt/pepper in a plastic bag with a paper napkin, you'll have what used to be served in coach on domestic flights back in the 80's.


Reply
 VG
(@VG)
Joined: 13 years ago

Posts: 14

Absolutely terrible. We frequently fly DFW to DTW, IND, ORD, & TUC in AA First. All lose meals that had been almost as good as what everybody got in coach forty years ago.


Reply
(@DavidB)
Joined: 13 years ago

Posts: 154

Who needs an inflight meal ex-DFW when there's the Amex Centurion Club (and LGA, LAS and soon MIA and SFO)? However, I've always found AA's meals in domestic F/transborder C the best among US airlines (but still not up to AC standards). Of course, UA's offerings had plunged since the merger. I will save my judgement until I've taken a few flights (on both carriers) and sampled them first hand. I still like the ability to pre-order my entree which neither DL or UA offer. Have UA flights this week, AA later in the month, and several long connections at DFW!


Reply
 VG
(@VG)
Joined: 13 years ago

Posts: 14

@DavidB
The Centurion Club is the new plan for us. It may get rather crowded at DFW with the new AA meal plan.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 39965

@ Adam -- Correct, was a 737. They do have meals on regional jets, though they're not as good.


Reply
(@tkrines)
Joined: 12 years ago

Posts: 2

Had same horrible salad and chicken yesterday. And yes it's definitely a downgrade from previous quality.
I didn't touch the salad (tomatoes I've tried but even those weren't "fresh"). The chicken as you put it was very rubbery. Unfortunately we didn't have a cake to make up for. Just a plain cookie.


Reply
(@Scott)
Joined: 12 years ago

Posts: 10

Lucky-

What're the odds you left Vegas on Sunday afternoon and were hanging out in the Centurion Lounge? If not, you have a doppleganger.


Reply
Diamond
(@ivany)
Joined: 5 years ago

Member
Posts: 0

Oddly, the one time my US flight hit a magic mark allowing us food, it was actually really good (in first).

What I would like to know is why is there no real food after 8 pm? UA has the same policy but I am rather confused why they can't push it to 10 pm or so? Last Thursday went: work->parking->airport->boarding->plane without getting a chance to pick up any food for the 4.5 hour flight so was stuck with UA's "snack basket".

Fortunately, it was more substantial than it sounds but having a real meal would've been nicer. The plane did have DirecTV and Wi-Fi so that distracted me 🙂


Reply
(@LarryH)
Joined: 13 years ago

Posts: 10

Sad news about the new meals. In your experience, is the same true for business and first class meals in the new plans AA is using for the transcontinental flights? It would be truly sad if the new lie flat seats came with terrible food. And any insights about international travel. Just flew to London and back and the food was still of the same quality as in the past, i.e. quite good.


Reply
(@Maora)
Joined: 12 years ago

Posts: 6

How is that teriyaki...that's tomato sauce on top...


Reply
 BJ
(@BJ)
Joined: 12 years ago

Posts: 1

Having flown for years on business trips, I long ago learned to not depend on airline good as a credible, tasteful method of sustenance on domestic flights. The only way around this is to pre-order a special meal based on some dietary restriction. No extra cost and it is prepared separately from the mass of regular passenger meals. I've found food on flights overseas quite different, usually very tasty, well prepared and served at the correct temperature. An example being Edinburg to London morning BA flight that always had a hot breakfast of great scrambled eggs with a meat selection and croissant or other bread along with fresh fruit, juice, coffee.


Reply