Some American Airlines flyers traveling after the new year had a very unlucky travel experience.
Continue reading: An American Airlines Flight Diverted To Phoenix… Twice
Share your questions, experiences, and thoughts below.
It seems like an accidental case of "“Fool me once, shame on you; fool me twice, shame on me.” But how would you even know you were being put on the same plane. You'd just assume you'd be put on a different flight.
Yes, sort of. Honolulu two consecutive days, same plane. Divert where after takeoff and halfway to LAX? Fortunately both problems on ground. Replacement plane never arrived third flight cancelled. Supposed to leave Sunday night, Delta flight Wednesday morning. Many thousand in revenue lost, middle finger from AA
You shouldn't be so generous with your support of American. Stuff like this happens (disproportionately on airlines with relatively poor maintenance strategy/ops like American) , but other mainline US airlines rebook passengers on other available flights. American will simply force all coach passengers (unless a high-level elite) to wait (or rebook on an airline that works with their own money). Doug Parker (a proud 3 time recipient of a DUI, something that American/US covered up but should be front and center for a person in a position of immense trust) must enjoy counting pennies while losing dollars. My own personal experience with American after this New Year (paid big time for a direct flight to get to work, I have the credit card, but was laughed when asked to be rebooked for a never ending delay) . Now I'm willing to pay an even higher premium to fly Delta, Southwest, JetBlue, and Alaska. Heck, I think some airlines (Delta in particular) should support stronger passenger rights legislation as their rivals will loose far more!
I love them calling it "renumber the flight number", like the word "change" doesn't exist.
Sometimes this things happen but glad everything's well. Thanks for the info Ben.
Nick. How would you suggest rebooking 125 people at midnight?? And be careful disparaging someone or you could be sued.
Jr, Luckily I live in the US where we have a beautiful thing called the 1st Amendment. It is a fact American Airlines CEO Doug Parker is guilty of 3 DUIs. It is my opinion that major, publicly traded US corporations should immediately disclose this information regarding their CEOs but Parker's employer did not. It is my opinion that Doug Parker is unfit for his role! If there was a single airline CEO stupid enough to sue an American for telling the truth about his drunkard past in which he put the lives of innocents at risk, it is my opinion it would be Mr. Parker. Bring it!
If you think three dui's are a big deal, move to the Midwest. Almost every adult has one.
10 Things You Didn’t Know About American Airlines CEO Doug Parker
https://moneyinc.com/american-airlines-ceo-doug-parker/
His third DUI was in February 2007 and he spent a day in jail. Apparently he has either learned his lesson or his reluctance to discuss "his personal travel arrangements" includes having an American Airlines employee as his driver. I'll give him the benefit of the doubt and assume he learned his lesson 12 years ago.