American Airlines CEO Robert Isom is facing a lot of backlash from employees, over the company’s poor performance. A couple of weeks ago, American’s flight attendant union demanded management change, following the company reporting its lackluster 2025 earnings. The union is now stepping up its rhetoric a bit, and isn’t mincing words.
Continue reading: American Flight Attendant Union Issues Historic Vote Of No Confidence In CEO
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“Executive compensation remains high while management’s financial results deteriorated”
Isom got $34.1 million in 2023…
You know, I’m all for paying a fair wage. But these ladies need to wise up. I mean it’s not skilled labor. Stewardesses are trained and paid by the airline. Without AA ponying up the cash, they would be serving food at a restaurant. No disrespect, but you know this a fact.
All we really know from this comment and all your other ones is that you’re a sexist asshole. Take your bullshit back to Breitbart.
Most public companies have Board’s of Director’s comprised of people looking to make a bunch of money without actually doing anything. AA’s board is no different than average, but they are in a position where their inaction has become a problem. The company needs a new board of directors just as much as it needs a new CEO. If they sat there watching Isom dismantle the company think of who they’ll bring in to replace him.
Alienated business customer here.
Parker and his USWest bros killed what was once a solid airline. The pilots union are still paying the price for forcing Horton out to get Parker.
So many great FA's, ground staff, etc. It's sad. Some good people in a very broken system.
Decades of explat, and I fired AA over a decade ago....never looked back. I've still got 20 years of 100K flying to go,
Just bankrupt the thing and start over. Get it over with.
Funny my flight last night from CLT to SFO - FA couldn’t do pre departure drink - couldn’t take jackets - service included one drink so I got a half a can of sparkling water - service took so long desert came out 3 hours after departure with her taking constant breaks - then when asked to turn lights down so we can sleep for maybe 2 hours left she gets mad because service wasn’t complete
That was on top of a pilot getting upgraded over paying passengers.
While management has made tons of mistakes the FA’s and pilots don’t care about the passengers either
How about the C-suite and BoD wise up since they are the ones ultimately responsible for running the company into the ground.
I would like to cast a vote of no confidence in the flight attendants. They got a big pay raise but they have not raised their levels of service or attitude towards customers. It takes two to tango.
AA flight attendants treat customers like inconveniences, hide out in the galley playing Candy Crush instead of serving pax, and then blame management for poor performance. The irony is palpable.
The problem across AA is simple, no one is putting customers first-- not the pilots taking first class upgrades from pax, not the FAs with their terrible entitled attitudes, and certainly not the finance department trying to lead an airline by counting beans.
Dave, you’re an idiot. U hate women so much you’re looking over the real issue: AA leadership.
Jet blue is truly in a downward spiral. A couple of more turns around the bowl and they’ll be flushed down drain completely. AA is just stagnant but won’t take much to make them a high performer again.
American customers issue historic vote of no confidence in AA flight attendants. Lock them out, hire young, eager and healthy FAs at half the pay, promote the good ones, fire the bad ones, and watch the company magically turn around. Same for ground staff. Yes, it's that easy. You cannot have people who hate your company, your customers, their jobs, and probably themselves, be your face to the customer.
…. but Eskimo is just another Chinese Bot, is that wise Jacob? I know you are kidding …. you really want 1990Bot …. 🙂
Last time I traveled AA across the Atlantic the service was appalling, the FA’s did the minimum weren’t interested were abrupt looked scruffy and also the food was appalling. I agree good management comes from the top and the CEO should be an example to all. Quite frankly this whole company need a good shake up.
Apart from the blatant sexism, I agree with the rest of Dave’s comment. AA has plenty of incompetent male FAs who would likely be flipping burgers if they didn’t have this job.
The FA's are unionized. No unionized employee will do anything more than the bare minimum, regardless of who is running the company.
The AA unions have short memories. They played a big role engineering the takeover of AA by US, cutting deals with Doug Parker behind AA management’s back. Isom is Parker’s choice and came out of HP and US.
You finally ready to drop the faux-conservativism and go after excessive corporate greed? Most of us have had enough already of this second 'Gilded Age,' and are ready for a new progressive era. Time to bust some trusts, break up monopolies, end regulatory capture, and rebalance the equities. (Or, we can become poorer and sicker, while those top break all the rules with impunity.)
Ah, yes, focus on a decade ago, not today. Good one. A real problem-solver, you are... NOT.
chris, workers make these companies run; unions built the middle class; I pity your weak attempt to vilify workers; it's shameful what decades of corporate propaganda have done.
Dr. Toboggan, give it a rest; you admitted that you left the states and moved to Asia; why then do you spend time on this and other travel blogs attacking American workers? Did the CCP get to you? We can send help, sir. Just let us know!
As for the workers at AAL and elsewhere, they do deserve better, and we, the traveling public, should care about their wellbeing, too. I'm with them; not management, not the parasite class.
Jojo, jetBlue is doing just fine; they actually have IFE (and live TV) on most aircraft, and have had free WiFi for a long time; not to mention, their crews are talented and a pleasure to fly with. Not sure why you felt the need to attack B6 on a post about AA...
Fake-Aero, so, it was YOU who's been doing the '1990bot' at VFTW... is 'Michael' one of your characters as well? You have such 'range' in personas, sir. Quite the winter we've been having, no?
OTOH, "those who ignore history are condemned to repeat it". There is no denying that Isom has been ineffective. However, AA flight attendants are definitely part of the problem. Their service culture sucks
VS, nice punching-down you got right there; please, be sure to tell that to crew next time you fly; ideally, before beverage/meal service. DRINK/EAT UP!
A union put clothes on my back and gave me a home to live in. A union paid for my education. And a union can still tell lower management like you, Chris, to go stick it where the sun don't shine.
B6 needs to die today. If not today, tomorrow. Noo Yawk Yankers and Massholes must have their "hometown airline" perish in the most hideous way possible.
Not a fake this time 1990Bot. However, guilty as charged for not bothering the sign in. Please do not run away with the idea that I could be “YOU who's been doing the '1990bot' at VFTW” whatever that is? All of my ‘Bots’ start with the capital letter ’B’ for Bot, yes?
As for my winter …. yes, we enjoyed our usual spring in RSA before Christmas and not so dry season here in Penang. Not to worry as the temperature is in the mid to high twenties, Celsius.
They are serving an exceptionally good rack of lamb at the Firewood. While The Blue Mansion never fails to ‘tickle one’s taste buds’.