American Airlines I...
 

American Airlines Is Transitioning To Electronic Vouchers

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(@lucky)
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While virtually all airline tickets in the US nowadays are electronic (unlike back in the day when you had paper tickets, where you needed to surrender a voucher to get on the plane), US airlines do still issue some paper vouchers. Or perhaps more accurately, American does, as I don't believe that Delta and United…

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8 Replies
8 Replies
(@Richard)
Joined: 9 years ago

Posts: 45

Its fair enough for people who don't fly that often, but that people with AAdvantage accounts cant get vouchers like this and bump ones electronically yet is a poor show


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 Dom
(@Dom)
Joined: 13 years ago

Posts: 25

When paper tickets were used, the coupon ("voucher"?) was not surrendered to receive a boarding pass. It was collected at boarding.


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(@Alpha)
Joined: 11 years ago

Posts: 244

I seriously can't believe they don't have this or a travel bank system ala JetBlue / Alaska / Southwest.


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 Sam
(@Sam)
Joined: 9 years ago

Posts: 260

it's absurd that this is still going on at AA. Continuing their march from first to worst.


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(@Icarus)
Joined: 8 years ago

Posts: 3

European airlines haven’t issued paper documents for years I’ve received e-vouchers which I can redeem online AA is catching up with the modern world.


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(@Icarus)
Joined: 10 years ago

Posts: 2562

European airlines haven’t issued paper documents for years. When I’ve had a reissue the balance is given in form of an e voucher even if it’s a few euros. Airlines also give me gestures in the form of electronic vouchers I can redeem online
So AA is years behind in that respect
Also IATA deemed paper documents should be suspended years ago


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 ron
(@ron)
Joined: 10 years ago

Posts: 449

Ridiculous. American Airlines are lightyears behind any other airline. I bet they still issue paper cheques as well instead of T/T.

Anyway it won't bother me as I will not ever fly them again after my last experience.


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(@Howard)
Joined: 8 years ago

Posts: 59

Even Air Canada's been offering electronic coupon codes to use online. Although they still send you a cheque for any reimbursement...


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