Changing Frequent F...
 

Changing Frequent Flyer Numbers On Alaska Atmos Rewards Award Tickets

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The Alaska Atmos Rewards program offers great award redemption opportunities. However, there are a couple of quirks that often come up regarding which frequent flyer number you can have on a reservation. In this post, I’d like to cover the details of those rules, potential workarounds, and why they (probably) exist…

Continue reading: Changing Frequent Flyer Numbers On Alaska Atmos Rewards Award Tickets

Share your questions, experiences, and thoughts below.


35 Replies
35 Replies
(@James K.)
Joined: 16 years ago

Posts: 633

Thanks for this. Being AA Plat means I get free seat selection with British Airways so if I use Atmos to redeem for a BA itinerary, I'll make sure to include my AA # from the start


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(@Gen Yinjing Youguan)
Joined: 11 months ago

Posts: 36

I’m not suggesting people do this, but let me also point out the very easy workaround here.

Well I, on the other hand, am suggesting people do this. Nothing illegal, immoral, or unethical about it.


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 1990
(@1990)
Joined: 11 months ago

Posts: 4890

Thank you, Ben, as always for finding the 'workaround' on topics such as this.

If we earned status, we should get access, regardless. I detest these 'games' that airlines and other companies play to try to save cost by denying their customers the benefits they were promised. These 'gotchas' are 'not cool.'

On selecting which 'frequent flyer' program to associate with your booking, this also gets complicated when you book via OTAs like Amex Travel using the Platinum card for its International Airline Program benefits (sometimes saving a few hundred or even thousands of dollars on price.)

For instance, you might book the airline that operates, or its a codeshare, like purchasing a Qatar Airways itinerary via Alaska, but you have status with and/or want to earn AA points/LPs.

I've found that when using those sites, I enter the frequent flyer info that I hope will be attached. Sometimes it works without extra effort, but other times, it doesn't. And, if you call Qatar, they'll be like, 'sorry, you booked through a third-party, contact them first.' Or, they'll dismiss it, and say, 'just deal with it at the airport.' But, if you want OW benefits like 'free seat selection' you might want to pick those seats well in-advance, not wait till the day-of. Eh. Frustrating at times.

As far as Alaska lounges go, according to the r/AlaskaAirlines page, last day of JFK T7 Alaska lounge is October 27, 2025. After that point, the only 'AS lounges' will be on the West Coast for a while.


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 1990
(@1990)
Joined: 11 months ago

Posts: 4890

Agreed. Nothing illegal, immoral, or unethical about what Ben advised.


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(@Gen Yinjing Youguan)
Joined: 11 months ago

Posts: 36

I’m just sharing the factual reality of how things work, rather than condemning or condoning any practice.

Man, I love this phrasing. I'm going to steal it in the context of Citibike. As a lawyer I'm a goody two shoes by-the-book kinda guy, but given the traffic situation in NYC, I would be putting my physical safety at risk by following every single traffic law to the letter.

In other words, if the path is clear and I am not obstructing anybody with a right of way, I am ridin'. Waiting obstinately for the green light means my path will be blocked by pedestrians and cars who obstruct my path, sometimes recklessly.


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(@Andrew)
Joined: 1 year ago

Posts: 6

Had this issue on an AA flight using Atmos points. Wanted my free checked bags since I have an AA card. Had to have the AA reps change it to my AA account at the check in counter and then it worked fine


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 Mike
(@Mike)
Joined: 14 years ago

Posts: 29

You can workaround this by DM'ing AA support on Twitter. I booked an Alaska award on AA and have the AA credit card, so I wanted to enter my AA number to get the free bag. I just DM'd AA support on Twitter, and within 5 minutes, they swapped it. When I flew, I got a free checked bag.


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(@Eskimo)
Joined: 9 years ago

Posts: 6167

Bicycles are obsolete.

Powerful E-bikes sharing the roads under same traffic laws are much safer in dense populated area like NYC.


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(@MilesHusband)
Joined: 9 years ago

Posts: 9

Multiple use cases in play here- earning Atmos elite credits, getting on upgrade waitlist upon checkin, free bags, entrance into AA lounge via Citi Exec or Alaska lounges. The best I can tell is that each of these is seamless where the PNR maintains both the FF account number used at booking AND the AA number applied via AA mobile chat. Requesting the AA chat agent replace the Atmos with the AA account via mobile chat does not ensure all use cases are successful. I've found a second step is required to clear waitlist and access AA lounges- sometimes can be handled via mobile chat but not all chat agents are trained. The AA lounge agents can show you the PNR containing both original and AA account (which is required for AA lounge access) as confirmed by the lounge agent. I'm continue to experiment to find the simplest method to satisfy all use cases with the least effort and verification.


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Diamond
(@polarbear)
Joined: 5 years ago

Member
Posts: 177

it is an interesting question:
- let's say I used elite status to get seat assignment - or even upgrade

Then at the gate, just before boarding, I ask to swap the FF number. Will the system even catch that I am no longer eligible for the seat? If so, will it start re-arranging the (potentially full) cabin? Ask to pay? Anything else?


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 Rico
Diamond
(@rico)
Joined: 5 years ago

Member
Posts: 305

Here's a scenario:

I have the Atmos Summit card which gives 2 Alaska lounge passes per quarter. I'm also AA Platinum Pro so I put that FF number on my reservation on a domestic Alaska flight to get a potential upgrade to 1st. Can I use one of the Summit card lounge passes at an Alaska lounge even though my Atmos number is not on the reservation?


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(@treyciford)
Joined: 2 years ago

Member
Posts: 38

Very useful info here. My wife holds an AAdvantage card that we often use for free checked bags, but it's my account that would book any AA flights using Atmos. Seems I can just attach my Atmos number when making an award booking, leave my wife's number blank, and then manually add it in on AA's website later.


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(@Elizabeth)
Joined: 12 years ago

Posts: 14

Same, this worked for me also.


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(@EuropeanTraveler)
Joined: 11 months ago

Posts: 32

Poverty apparently strikes everyone.


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(@Thomas)
Joined: 11 years ago

Posts: 87

The Summit card lounge passes are a long alphanumeric code that don't have anything to do with your Atmos number. As long as you're flying an eligible airline (AA is one), you should be able to use your lounge pass with an AA number.


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(@Eskimo)
Joined: 9 years ago

Posts: 6167

CX is even dumber.

You now cannot add non CX number on a CX ticket.


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(@Dwondermeant)
Joined: 12 years ago

Posts: 550

I tried the new passenger in the drop down box
Problem is while the box is empty to fill in any FF account number it demands only an Atmos account number and won’t let you proceed with the booking if you put in an AA number


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 1990
(@1990)
Joined: 11 months ago

Posts: 4890

Great observation, EuroTra(sh)

Maybe this’ll inspire us all to care for our fellow man who is in need of assistance…


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 1990
(@1990)
Joined: 11 months ago

Posts: 4890

I’ll only use Citibike on the Hudson River bikeway because it is mostly segregated from traffic from about Chambers all the way to the GW. Actually makes for a nice workout (10+ mikes). Ever since that incident in 2017 (8 killed) they retrofitted bollards to prevent a similar rampage.


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Diamond
(@david-7)
Joined: 5 years ago

Member
Posts: 1026

Unfortunately there is no workaround for Alaska-operated flights booked using Atmos.


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(@yoloswag420)
Joined: 2 years ago

Posts: 824

Probably the obvious one is that they want to create stickiness with reward bookings, now that you earn Alaska Atmos status points.


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(@Tbnflyer)
Joined: 2 years ago

Posts: 7

I have never had any issues removing my Alaska number with the 10+ AA tickets I've booked with Alaska miles. I simply use AA's chat feature and ask them to swap the number and they fix it in a minute or less.


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 Bret
(@Bret)
Joined: 11 months ago

Posts: 1

As someone who flies frequently, I have had the Alaska Atmos credit card for years. While it used to be a good deal, I will be cancelling it soon due to changes Alaska has implemented removing its value. One of the original selling points was getting a free checked bag. This is now only possible if you book directly with Alaska, using the Atmos card. For example, I can show up at the airport, decide to check baggage and I have to pay, despite using the Atmos card. When the yearly fee is $95, if I can't leverage the free bag it loses its value quick. My recommendation and what I will be doing is to get a more universal travel/points card. Then points can be applied to any airline/rental car/hotel/shopping/dining, particularly if you have to pay for a bag check anyways.


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(@Peter)
Joined: 11 years ago

Posts: 187

They are completely unreasonable. They refuse the give me miles for a flight I took on Cathay, because on the booking I had my Cathay number (I book Cathay tickets over the phone with my profile number so I do not have to spoon feed them my details and risk typos, so the ticket always shows my Cathay number). After using my Cathay benefits, I often remove the Cathay number at the gate when boarding. Now ATMOS sent me the following email regarding my missing mileage claim:
“If you are using one program to access benefits and another program to earn points in, this is not allowed as this is considered double dipping of benefits. Going forward during the booking process you would need to decide which one program benefits you the most and add that number at the time. We cannot give you points for a receipt that has more than one frequent flyer program number within that itinerary for any future flights.”
How stupid, there is no double dipping of benefits as I use each benefit only once. They should be happy that Cathay pay for the lounge access instead of Alaska and also Cathay pays to them for the miles issues to me (I assume the airline that I fly pays something to the frequent flyer program that I earn the miles with, or am I wrong)?


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(@Peter)
Joined: 11 years ago

Posts: 187

you can add it in thr onlinr booking, and probably the only airline that adds you easily assign a different frequent flier to each segment on the itinerary.


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(@Herman)
Joined: 10 months ago

Posts: 2

After 20 years of being a shareholder and a mileage plan member I am canceling my Alaska Airlines credit card. The reason I'm canceling is because the $50 annual fee will no longer be credited to travel. The annual fee is being increased from 50 to $95 with none of that being credited to travel. The new program offers a companion fair but as a single person I've had that program before and it's a waste for me. I will be retaining my Atmos account but shifting my credit card purchases to other companies that either offer a large signing bonus and no fee for the first year or no annual fee and one to one and a half percent cash back. I already have an American airlines card and a capital one card.


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 RRL
(@RRL)
Joined: 5 years ago

Posts: 7

When you do this, you’ll earn considerably fewer (50% ?) EQM and RDM. In the end you’ll be having to fly twice as much to re-gain your status.


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 RRL
(@RRL)
Joined: 5 years ago

Posts: 7

What effect does being a shareholder have on getting elite status with AA? Not sure of the relevance…. If you fly enough for elite status or are Million Miler, you’ll have free bags in your “quiver” of benefits without the terrible BofA credit card(s)


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 RRL
(@RRL)
Joined: 5 years ago

Posts: 7

Sorry….I meant what does being an AAG shareholder have to do with it ?


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(@Lorie Chang)
Joined: 10 months ago

Posts: 1

We do use our ATMOS rewards number on Hawaiian Airlines flight and we are a Platinum and a Million Miler PLUS we have upgrade certificates.
But yet still get BUMPED to someone on the Waitlist that is upgraded to Business/First class-so what loyalty number are we supposed to used.
We used both Hawaiian & Atmos and many times-Hawaiian does the “One Eye Blind Draw” and forget about the loyalty customers with status.


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(@Chris D)
Joined: 11 years ago

Posts: 84

I think there's a more obvious motivation, which is that they don't want their own elites using Atmos (etc) status for upgrades, and then picking up Sapphire cheaply from somewhere and using that for lounge access instead of buying a club membership.


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(@BobbyG)
Joined: 10 months ago

Posts: 1

I just got my Atmos card and getting 85K after spending $4k within 4 mths.....Will be buying new washer /dryer, going to Melbourne for the Australian Open($700, one way ticket) nice airbnb at $1000, then to Vietnam for 3 mths and will enjoying my stay on the beach....easy peasy.


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(@Billy Bob)
Joined: 3 years ago

Posts: 2

So if you are one world emerald doesn't Alaska recognize that?


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 Hk
(@Hk)
Joined: 11 years ago

Posts: 64

As someone pointed out already, with the new passenger, we still cannot add AA or any other membership number. But I could leave it blank, book, and put AA number directly at AA website by loading the reservation and edit passenger.


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 ecco
(@ecco)
Joined: 4 years ago

Posts: 124

I've noticed you can put in another oneworld ff number on your AS partner award, when booking on the AS site or afterwards, on the manage my booking of the partner site. You are not limited to the AS ff number as previously.

I was able to book Y, AKL-DFW and get the preferred Y seats on the AA site, using my QF Gold status. That's a serious step forward for AS.


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