Australia Joins The 21st Century With New Credit Card Laws

Arguably the best way to earn points in the US is through credit cards, be it through sign-up bonuses or earning bonus points through everyday spend.

While the US and Australia are culturally similar in many ways, credit cards isn’t one of those ways. In the US, credit cards have become almost globally accepted, and in many cases credit card surcharges are even in violation of merchant contracts.

Australia is different, however. Not only are credit card surcharges commonplace, but they’re actually a profit center for many companies. Many companies don’t just pass on the cost of using credit cards, but actually profit off the use of them.

Perhaps the worst culprits are airlines, which in some cases charge insane fees. Take Jetstar, for example. They accept credit cards, but booking and service fees apply.

Jetstar-1

Just how bad are the fees? Even on a flight which costs $49, the online booking and service fees are $8.50. That’s a whopping 17% credit card surcharge.

Jetstar-2

Other businesses are a bit more reasonable. For example, Hilton charges a 1.5% fee for credit card payments, which seems more in line with their cost of accepting them.

Hilton-Credit-Card-Surcharge-Australia

Well, it seems like consumers in Australia have had enough, and laws will be changing. While Australia won’t quite match the US, to the point that there are virtually no credit card fees, Australian credit card fees will be regulated by the government.

Via The Sydney Morning Herald:

The Competition and Consumer Amendment (Payment Surcharges) Bill 2015, passed in the Senate on Monday, will instate tough new laws to end excessive surcharges on card payments.

The statement labelled card and other electronic payments as “critical for the efficient operation of the economy”.

The new laws will ensure customers are only charged according to the true amount of a merchant’s costs in accepting payment.

What hasn’t yet been determined is what’s considered “excessive,” though guidelines for that should be set soon:

Specific details on how much a merchant is permitted to charge per electronic transaction are yet to be determined, however the ban will work in tandem with Reserve Bank of Australia Payments System Board standards that will set the permitted surcharge.

Bottom line

This is fantastic news for those in Australia (or those who travel to Australia), because under the current system you get penalized for using credit cards. The new system will be a huge improvement, but you’ll still basically be paying for the “right” to use a credit card. In the US when I put a charge on a credit card, there’s no direct cost to doing so (other than the overall increase in costs caused by higher merchant fees, though those paying cash and those paying by credit card are subsidizing that equally), which won’t be true in Australia.

But this is still a huge step in the right direction for Australia.

So, who’s excited about this new legislation?

Conversations (28)
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Jane Member

Just because the banks are forced not to charge these fees any longer does not mean they won't be passed onto the consumer somewhere. Flight Centre, one of Australia's biggest travel companies announced that they would be passing them on in some form as they won't allow their margins to be eroded. More it changes the more it stays the same!

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Similar Name New Member

In the US, merchant agreements prevent surcharging: American Express won't let you charge more for their users than those of Visa, say, or even than people paying with cash. The Australian government previously regulated this away, to the disadvantage of almost everyone but especially of the higher-end buyers who can get approved for higher-end credit cards. Then, predictably, certain merchants (the airlines being the most obvious culprits) ran riot with this and took the liberty of padding their own profit margins while blaming the evil people at Visa/MasterCard/AmEx/Diners. This change may be an improvement - it's hard to judge yet - but it's still inferior to just letting the market force merchants to manage their margins. You want the higher-spending customers who prefer their AmEx or Diners Club? Compete for them!

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Vincent Guest

The other implication of this reform that you fail to mention is that they are capping interchange fees at cost except for directly issued Amexs. It's basically going to spell the end of the 1 FF point per dollar Visa/MC in Australia because it no longer makes them enough money to give the benefit (Most of the banks give less than a point a dollar anyway).

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Paul Guest

@AdamH Having consumer pricing whereby every business costs in merchant fees to their pricing is akin to a tax. Do your economics 101 again. How many businesses do you run? With what turnover? Do business in multiple contries? Understand the variance in fees in different countries? Yee haw theoretic economics out of the Heritage Foundation doesn't work in the real world. But back to the credit cards. The points and benefits don't exists anywhere else I've found near the level they do in the US. My business friends, overseas, marvel at what we get in the US and yet are horrified at the merchant fees.

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Tom Guest

Ticketmaster is by far the worst offender in these types of fees

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